• Karen Rupprecht
    Karen Rupprecht
  • Samantha Criddle
    Samantha Criddle
  • Steph Lowe
    Steph Lowe
  • George Lowe
    George Lowe
  • Julian Davies
    Julian Davies
  • Catherine Lockyer
    Catherine Lockyer
  • Helen Dann
    Helen Dann
  • Vicky Langton
    Vicky Langton
  • Jessica Watt
    Jessica Watt
  • Shannon Badman
    Shannon Badman
  • claim your profile
    Bailey Whitworth
Our state of the art 'Bradley Stoke Property Centre' has been helping local Landlords, Tenants and Vendors for over a decade. Having been voted the #1 Estate and Letting Agent in Bristol for several years running via the independent review site AllAgents.co.uk we are able to offer an award winning service with everything from Valuations, Purchasing, Sales Progression, Residential Lettings, Property Management and Client Accounts all under one roof. The team boasts a wealth of experience bo Read full description...th within the industry and the local area. Our Samantha, our Sales Director, has been working in the local area for over 20 years; Karen, Lettings Director, and Holly, Lettings Assistant Manager have over 20 years experience between them. We pride ourselves in knowing our jobs inside out and as a result we can guarantee our staff are able to answer all of your property related questions. Our staff are professionally qualified and members of the Association of Residential Letting Agents, National Association of Estate Agents and The Property Ombudsman. Feel free to give us a call, email or, better still, pop into our offices for a cup of tea and an informal chat. Independently owned CJ Hole has 8 offices in Bristol and our franchise group extends to over 80 offices operating under 4 established brand names Nationwide. Located in the busy Willow Brook Centre which boasts in excess of 80,000 visitors each week and is a great meeting place for local residents and/or employees of the many local businesses, such as Airbus, MOD, Rolls Royce, RAC to name a few. Our Bradley Stoke office covers: Bradley Stoke, Stoke Gifford, Cheswick Village, Stoke Park, Highbrook Park, Harry Stoke, Little Stoke, Stoke Lodge, Patchway, Charlton Hayes, Winterbourne, Winterbourne Down, Frampton Cotterell, Yate, Iron Acton, Almondsbury, Rudgeway, Olveston, Alveston, Tockington, Thornbury, Oldbury on Severn, Easter Compton, Pilning, Severn Beach, Berkeley and Stone.
CJ Hole

The Mall, Willow Brook Centre, Savages Wood Rd Bradley Stoke, Bristol
South Gloucestershire
BS32 8BS

01454 626300
Sep 14,2017
Minithumbup
Jessica Watt
Karen Rupprecht
By: 'Aimee Jordan'
Sep 14,2017
0 people found
this helpful
I have received exceptional service! Very pleased to have dealt with them and would do so in the future too....
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Comment on agent fees
Good
Was this helpful? Yes
Sep 02,2017
Minithumbup
Catherine Lockyer
By: 'Shane Murphy'
Sep 02,2017
1 people found
this helpful
Catherine, Kathryn and Helen Dan provided me (as a purchaser) a great service on my recent house purchase from one of your clients. I dealt with Catherine both in viewing potential properties and on my purchase. She was knowledgeable, punctual, quick to respond to any questions and very accommodating with my requests. Great bubbly personality and a pleasure to deal with. Kathryn and Helen on the Sales Progression Team were also great through the move process. I would happily recommend both Cathe...
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Comment on agent fees
N/A
Was this helpful? Yes
Aug 31,2017
Minithumbup
Shannon Badman
By: 'Festus kiroro'
Aug 31,2017
0 people found
this helpful
the team at CJ Hole were very helpful patient and very supportive.it was really a lovely experience using CJHOLE property letting.i will use CJHole any day and always recommend it....
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Was this helpful? Yes
Aug 30,2017
Minithumbup
Julian Davies
Catherine Lockyer
By: 'Mr & Mrs Budd'
Aug 30,2017
1 people found
this helpful
Julian was a very pleasant and professional young man who handled the initial valuation and subsequent sale of our property. Catherine did the viewings and very quick sale of the house. our telephone queries were always answered and dealt with very pleasantly by all the staff. We would be happy to recommend C J Hole at Bradley Stoke to anyone. We were very pleased with the service we received from all the staff....
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Comment on agent fees
The fees were acceptable
Was this helpful? Yes
Aug 25,2017
Minithumbup
Catherine Lockyer
Helen Dann
By: 'Gina Hasler'
Aug 25,2017
2 people found
this helpful
I have no hesitation whatsoever in recommending this estate agency. I recently sold my property with them and was very impressed with their friendly professionalism from start to finish. My sale did take a long time to go through and every step of the way I was kept fully informed and supported with the sales progression being proactively coordinated. Without doubt would definitely use them again....
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Comment on agent fees
Good value for money.
Was this helpful? Yes
Aug 06,2017
Minithumbup
Karen Rupprecht
Jessica Watt
By: 'Will'
Aug 06,2017
0 people found
this helpful
Karen and her team have been absolutely brilliant. Communication was excellent and everyone we have dealt with have been friendly and professional. We would not hesitate recommending or using CJ Hole again!...
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Comment on agent fees
I believe that the agent fees were reasonable.
Was this helpful? Yes
Jul 31,2017
Minithumbup
Samantha Criddle
By: 'Dave Stewart'
Jul 31,2017
3 people found
this helpful
Sam Criddle and her team are absolutely first class! They are impressively professional, and the quality of what they do is tremendous (people, processes, publications etc..). A real stand-out point is the way we were greeted when we walked in their office or spoke on the phone. Smartly turned out, there is always someone who stands up, approaches us with a smile, and an evident willingness to help. Their telephone manner is always bright and supportive. I would also add that there is a real...
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Comment on agent fees
We paid a fixed fee. Very good value for money.
Was this helpful? Yes
Jul 28,2017
Minithumbdown
By: 'Nathan Pugh'
Jul 28,2017
0 people found
this helpful
I rented a property through yourselves from November 2016 until June 2017. Before moving in you were very helpful and informative. Once we handed in our notice to leave the property, things changed. When calling to arrange viewings not once did a member of your team ask if its ok to speak/am i interrupting anything or a simple how are you, poor service on that part. Multiple viewings that were arranged that were then cancelled, only not to be informed by yourselves on 2 separate occasions despit...
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Comment on agent fees
Bad you seem to pay for nothing
Was this helpful? Yes
By: Karen
Jul 28, 2017
View all comments (1)
Having checked the records a couple of viewings didn't take place as the clients didn't turn up for the appointment, which we understand is very frustrating. Deposit releases are only possible once the Landlord confirms this in writing, and when we received your call chasing this we contacted the Landlord again and arranged release the same day as their email arrived. That said we are sorry that you feel we didn't offer a good customer service as we do aim to provide 1st class service in every c ...
Jul 14,2017
Minithumbup
Shannon Badman
By: 'purpleness6'
Jul 14,2017
2 people found
this helpful
Just wanted to say a big thank you to everyone on the Bradley Stoke team who helped to make my letting application so smooth and successful! I found the whole process was very professionally handled, with clear communications and a friendly customer service. I'm looking forward to moving into my new property this weekend, and appreciate all of their help for making this possible. Service with a smile certainly works wonders!...
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Comment on agent fees
I think it's worth paying their fees to get such an exceptional and trustworthy service.
Was this helpful? Yes
Jul 10,2017
Minithumbup
Karen Rupprecht
By: 'Chris Cooke'
Jul 10,2017
0 people found
this helpful
Both Holly & Karen helped me out massively with getting new tenants moved in so smoothly to my house. Living in London I couldn't of done this without them....
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Comment on agent fees
With the level of service I received I feel that the fees are relevant.
Was this helpful? Yes
Jul 06,2017
Minithumbup
Karen Rupprecht
By: 'Ali Stamper'
Jul 06,2017
1 people found
this helpful
The staff at CJHole were very professional, fast and efficient. I was very impressed with the whole landlord service they provided with clear monthly records and very fast responses to queries and questions. Having used another agent last year that were one problem after another it has been a lovely not to have to worry about rents arriving on time and everything has run smoothly....
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Comment on agent fees
Fair
Was this helpful? Yes
Jul 03,2017
Minithumbup
Julian Davies
Vicky Langton
By: 'DJC'
Jul 03,2017
1 people found
this helpful
We could not be happier with the service given by C J Hole from the time we first contacted them until the completion of our sale. All the staff were excellent and kept us informed of progress at all stages. They were always polite and helpful whenever we contacted them. The after sales progress team phoned regularly to keep us up to date with events in the chain and liaised well with all parties....
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Comment on agent fees
The fees were very fair for all the work the team carried out.
Was this helpful? Yes
Jun 23,2017
Minithumbup
Catherine Lockyer
Steph Lowe
By: 'Bradley Stoke seller'
Jun 23,2017
0 people found
this helpful
All staff at the branch were consistently very professional, pleasant and helpful, which I could see made a good impression on potential buyers as well as on me. C J Hole were also by far the best of all agents I've encountered at being quick, proactive and helpful in getting back to me in relation to queries, updates and feedback....
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Comment on agent fees
Clear and fair.
Was this helpful? Yes
Jun 23,2017
Minithumbup
Julian Davies
Catherine Lockyer
By: 'N Sanders'
Jun 23,2017
0 people found
this helpful
From our first introduction with CJ Hole Bradley Stoke's staff, we were impressed with their professionalism and level of dedicated service. They made the process of both buying and selling smooth, hassle-free and easy. Their communication was, at all times, excellent and they were extremely punctual with all requests. I would not hesitate to recommend them in future....
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Comment on agent fees
Fine
Was this helpful? Yes
May 31,2017
Minithumbup
Jessica Watt
By: 'Steve'
May 31,2017
0 people found
this helpful
As always I have had exceptional customer service from Holly, Jess and Karen. They have found yet another good tenant and nothing is ever too much trouble. Queries are dealt with instantly and professionally. I would and always have recommended them. Keep up the good work...
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Was this helpful? Yes
May 30,2017
Minithumbup
Karen Rupprecht
By: 'Nick S'
May 30,2017
0 people found
this helpful
Good professional efficient letting service. Kept up to date. Very impressed with feedback from viewing via e mail. All contact with the agnecy was dealt with in a very timely manner....
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May 16,2017
Minithumbup
By: 'Rob jones'
May 16,2017
0 people found
this helpful
Me and my wife had a fairly straight forward move with CJ Hole. Friendly staff, helpful and efficient. Made moving house less stressful than it could have been...
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Comment on agent fees
Its my first time using an estate agent. Its a lot of money but just saw it as part of the process to move into a nicer house than the one we used to live in.
Was this helpful? Yes
Apr 26,2017
Minithumbup
By: 'J'
Apr 26,2017
0 people found
this helpful
Holly, Claire and Shannon are THE best letting agents I have ever met- and I have moved house a lot in recent years! They are an asset to C J Hole and hope that their efforts are noticed. They are friendly, professional, knowledgeable and were able to put me at ease throughout the entire moving process, which if you knew me, is no easy task!! They were always more than happy to cater to my numerous visits to the property, answer my numerous questions, even the ones I repeated on a daily basis...
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Comment on agent fees
Normally I do not agree with agents fees. This time no issue at all paying it due to the service we recieved.
Was this helpful? Yes
Apr 24,2017
Minithumbdown
By: 'V.T.S'
Apr 24,2017
0 people found
this helpful
There are very dodgey with deposit , refusing to give my deposit for no reason . I gave the evidence house back to them in better condition and there still claim different damage which I never done . I advise U to film and take pictures when U moving in , in a house or flat . There dodgy just think about still your money . I don't recommend them at all ......
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Comment on agent fees
Very bad to high . They charged me 450
Was this helpful? Yes
Apr 11,2017
Minithumbup
By: 'Movers'
Apr 11,2017
0 people found
this helpful
Very efficient and professional. Staff very friendly and enthusiastic. My only minor point is that the agent ensures with the vendor that appointments can be made before arranging with prospective buyers....
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Comment on agent fees
Fees are always a little high however this appears to be standard.
Was this helpful? Yes
Apr 05,2017
Minithumbup
By: 'Oli'
Apr 05,2017
0 people found
this helpful
The agents were very helpful, welcoming and polite. Holly helped me with communications with the prospective Landlord during the whole process. Responses were almost immediate, and I knew where I stood and had progress updates at all times. Excellent service....
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Comment on agent fees
Good
Was this helpful? Yes
Apr 03,2017
Minithumbup
By: 'AKT'
Apr 03,2017
0 people found
this helpful
Unbelievably helpful and the best estate agency I have used! Claire went above and beyond not only with finding us a house but the whole process...
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Comment on agent fees
Bad
Was this helpful? Yes
Apr 03,2017
Minithumbup
Samantha Criddle
By: 'Matthew'
Apr 03,2017
1 people found
this helpful
All staff at CJ Hole, Bradley Stoke, have been very helpful and efficient with both letting and subsequent property sale. During the sale staff were very good at chasing progress and keeping me up-to-date. There were always very quick in responding to any questions....
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Comment on agent fees
Fees were fine.
Was this helpful? Yes
Mar 27,2017
Minithumbup
By: 'Becky Budden'
Mar 27,2017
1 people found
this helpful
One of the most experienced and efficient letting agents in the BS32 postcode. Despite a timezone difference of approx. 4 hours and an entirely different working week, all emails and contact were actioned and/or responded to promptly. We worked with Holly-Marie, Claire and occasionally Karen on all matters and what a team! No duplication, no cross over, complete professionalism and coordination. We worked previously with two well known letting agencies who in comparison to CJ Hole were below ave...
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Comment on agent fees
For the quality of service received, the price is fair.
Was this helpful? Yes
Mar 27,2017
Minithumbdown
By: 'Mrs B'
Mar 27,2017
3 people found
this helpful
Awful experience from start to finish with these agents. Unhelpful and rude. Property had been badly maintained and not in a fit state to rent to family with small child. Coldest period of the year we were left with holes between the windows and walls took over 2 months for them to sort with landlord leaving us with a freezing house high heating bills and a small child. Every issue we had that we were not at fault with was turned around and blamed on us. Every contractor that came to fix some...
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Comment on agent fees
High fees
Was this helpful? Yes
Mar 20,2017
Minithumbup
Samantha Criddle
Vicky Langton
By: 'H Bush'
Mar 20,2017
0 people found
this helpful
C J Hole were dealing with the sale of our house as part of a part exchange, and although we weren't their client, they were very helpful and considerate to the fact that we were still living in the house. Viewings were booked in advance, and they were happy to work around our schedule....
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Comment on agent fees
N/A
Was this helpful? Yes
Mar 06,2017
Minithumbup
Shannon Badman
By: 'Charlotte Lockyer'
Mar 06,2017
0 people found
this helpful
By far the most helpful and accommodating agent I came into contact with by far when looking for a property to rent! The fact I was a mature student was never an issue unlike other agents...as a first time renter all my questions and communications were answered quickly and helpfully! Couldn't recommend them enough!...
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Was this helpful? Yes
Feb 23,2017
Minithumbup
Karen Rupprecht
By: 'Icebox'
Feb 23,2017
0 people found
this helpful
I am happy to congratulate CJ Hole in providing an excellent service with great attention to detail and listening to the customers' specifications....
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Comment on agent fees
You get what you pay for, I know of cheaper agents however you could have issues later on.
Was this helpful? Yes
Feb 08,2017
Minithumbup
Karen Rupprecht
By: 'J. R.'
Feb 08,2017
0 people found
this helpful
Efficient, and competent, as well as being responsive to my requests. And always pleasant to deal with. I don't need more words to say what I received from them....
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Was this helpful? Yes
Feb 07,2017
Minithumbup
Jessica Watt
By: 'Karen'
Feb 07,2017
0 people found
this helpful
A few niggling but annoying faults with our rental property sorted out really quickly and efficiently. She kept me updated at all times and is always really cheerful and helpful....
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Comment on agent fees
In line with others in our area
Was this helpful? Yes
Areas covered
  • BS32
  • Filton
  • BS16
  • BS34
  • BS35
  • Pilning - Emersons Green
  • Easter Compton
  • Alveston - Olveston
  • Almondsbury
  • Yate - Berkeley
  • Little Stoke
  • Fishponds - Downend
  • Bradley Stoke
  • Mangotsfield - Frenchay
  • Thornbury
  • Stoke Park - Stapleton
  • Winterbourne
  • Stoke Gifford - Patchway
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
96% customers were satisfied with fees 84% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: Β£159,950
  • Max: Β£580,000

Letting
  • Min: Β£0
  • Max: Β£200,000

NAEA ARLA TPOS DPS TDS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
143 0 123 7 95 0 65 0 15 1
Karen Rupprecht Karen Rupprecht
Lettings Manager/Director
110 reviews

About Karen Karen joined CJ Hole in 2006 after a long career as an Insurance Claims Assessor. It was her ambition to become involved in property, so when the opportunity arose she started as a Trainee Lettings Ne View full profile
Samantha Criddle Samantha Criddle
Sales Manager/Director
81 reviews

About Samantha Since joining CJ Hole in 2011, from another local agency,Sam quickly made the progression to Sales Manager in 2012 and Sales Director in 2015. Having been part of the community for over 20 years, Sam View full profile
Steph Lowe Steph Lowe
Assistant Sales Manager
49 reviews

About Steph From the moment you meet Steph you find it hard not to notice her warm, enthusiastic approach to Estate Agency. Having previously worked in the Banking industry, her attention to detail and organisat View full profile
George Lowe George Lowe
Assistant Lettings Manager
13 reviews

About George George joined CJ Hole in March 2015, after working in the industry for The Deposit Protection Service. He loves how his role offers him a blend of being in the office with the team and also out me View full profile
Julian Davies Julian Davies
Sales Negotiator/Valuer
31 reviews

About Julian Julian grew up in Dorset, where his parents manage their own property portfolio so a career in property was inevitable. He moved to Bristol to study at University of the West of England, completing hi View full profile
Catherine Lockyer Catherine Lockyer
Senior Sales Negotiator
16 reviews

About Catherine Catherine joined our CJ Hole sales team in early 2015. After starting her career in a wedding dress boutique she is used to dealing with the task of meeting peopleÒ€ℒs needs whilst also working i View full profile
Helen Dann Helen Dann
Sales Progressor
4 reviews

About Helen Helen started working for Cj Hole in March 2016 joining the friendly team at Bradley Stoke as our part-time Sales Progressor. Having a strong knowledge within all areas of estate agency and over 10 ye View full profile
Vicky Langton Vicky Langton
Sales Administrator
5 reviews

About Vicky New to Estate Agency, Vicky has started her career with CJ Hole as a Sales Administrator. Coming from a previous administrative role and keen to develop and learn quickly, she already has the attentio View full profile
Jessica Watt Jessica Watt
Property Manager
11 reviews

About Jessica Jessica joined CJ Hole in the Summer of 2016 after graduating from a Business and Management degree at the University of the West of England. It was clear that Jess was destined to become involved in View full profile
Shannon Badman Shannon Badman
Lettings Co-Ordinator
8 reviews

About Shannon Shannon joined CJ Hole in early 2016. Her passion for the industry was sparked by her Aunty, who was a successful negotiator from the age of 16. Shannon lived in France for 3 years where she funded he View full profile
Bailey Whitworth Bailey Whitworth
Lettings Negotiator
0 reviews

About Bailey A ray of sunshine, is the best way to describe Bailey. Since joining CJ Hole in April 2017 the whole team have felt encouraged by her attitude towards the job and relishes in positive outcomes. Since View full profile

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Fees

No fees set.
Last updated at 3:02 PM 03/08/2017 by Vicky

Complaints Procedure

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Last updated at 3:02 PM 03/08/2017 by Vicky

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