• Chris Hill
    Chris Hill
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    Laura Harris
  • upload your photo
    Mica Forrest
  • Sean McCarthy
    Sean McCarthy
  • Jennifer Woodbridge
    Jennifer Woodbridge
  • Emily Windsor
    Emily Windsor
  • Isabella Caci
    Isabella Caci
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    Fred Perry-Adlam
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    Emma Bisley
  • Sharon Hollyman
    Sharon Hollyman
  • Steve White
    Steve White
  • Melissa Wetherell
    Melissa Wetherell
  • Amy Smith
    Amy Smith
  • Milli Rendell
    Milli Rendell
  • Eerena Stones
    Eerena Stones
  • Emily Baker
    Emily Baker
  • Joe Demmery
    Joe Demmery
  • Andy Musker
    Andy Musker
No description for branch.
CJ Hole

92-94 Gloucester Road Bishopston, Bristol
City of Bristol
BS7 8BN

0117 923 2888

Nov 18,2016
Minithumbup
By:
Nov 18,2016
Featured Review
0 people found
this helpful
We hired CJ Hole based on recommendations from friends in the Bristol area and were allocated Andy Musker as our key contact. From start to finish Andy was absolutely fantastic, professional and worked phenomenally hard to get our house move completed, even when our move hit some road bumps. He provided much needed continuity for the entire process and we can confidently say that our house move would not of progressed as smoothly or as quickly without him. Our home was marketed extremely well an...
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Comment on agent fees
Agent fees were competitive and in line with what I would of expected to pay.
Was this helpful? Yes
Sep 24,2016
Minithumbup
By:
Sep 24,2016
Featured Review
0 people found
this helpful
We've just bought our first house and the team at CJ Hole Bishopston, particularly Joe Demmery, have been patient, friendly, positive and helpful throughout. Joe has been very understanding of any questions we had as first time buyers, always available to speak to, and empathetic in the stressful moments! Thank you for all your help!...
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Sep 20,2016
Minithumbdown
By:
Sep 20,2016
Featured Review
0 people found
this helpful
The team in Gloucester Road Branch is fantastic. I would like to thank Andy, Joe, Sean and Steve for their excellent service. I like their professionalism and proactive approach. Sean and Steve helped me to save so much time from Day 1 and the property was put on the market next day. Their fees are very competitive and reasonable. The offer was accepted within a month, and the property was sold at a very good price....
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Jul 05,2016
Minithumbup
By:
Jul 05,2016
Featured Review
2 people found
this helpful
My greatfull thanks for all your efforts following completion of the sale of my property at Gloucester rd. It was a long and sometimes difficult journey but you stuck to your task until we finally got there...
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Comment on agent fees
As agreed beforehand
Was this helpful? Yes
Jun 21,2016
Minithumbup
By:
Jun 21,2016
Featured Review
1 people found
this helpful
I would like to give a huge thank you to Andy, Sean, Steve and Joe for their professionalism and help whist selling my house. Over the period of selling my house, there were the usual obstacles to overcome, but the delivery of customer service and knowledge displayed by the team at Bishopston put me at ease and made my experience an enjoyable one until I completed on my house. Again, a big thank you and I would recommend CJ Hole to all in the future....
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Feb 16,2016
Minithumbup
By:
Feb 16,2016
1 people found
this helpful
I have recently sold my property through these guys and to say that the service they provided was excellent is simply an understatement. From day 1 when Andy Musker valued my property they have been superb. Andy was easy to talk to, friendly yet professional and basically walked us through the process, and into a relatively quick offer.... The excellent service continued all the way through the sale, which Joe Demmery was in complete control of, even if events did go a tad crazy at times. He...
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Comment on agent fees
I would say they most definitely earned the money and then some..
Was this helpful? Yes
Jan 11,2016
Minithumbup
By:
Jan 11,2016
1 people found
this helpful
I found the team to be friendly and proactive. The communication throughout was excellent. I would highly recommend them. A very smooth experience relatively hassle free....
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Comment on agent fees
Very reasonable fees.
Was this helpful? Yes
Dec 17,2015
Minithumbup
By:
Dec 17,2015
1 people found
this helpful
If you are selling or buying a house in the North Bristol area look no further than C J Hole. I recently used their expertise in selling a house in the Bishopston area of Bristol. They gave a first class professional service, I can not recommended them highly enough....
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Nov 02,2015
Minithumbup
By:
Nov 02,2015
3 people found
this helpful
After letting my flat out with these guys for 3 years, it was time to sell. They told me it would sell within 4 weeks which I was sceptical about.......rightly so too, as we had 3 offers within 5 days! From then on it was plain sailing, even though I was abroad. Was constantly updated at every stage by Andy Musker & Joe Demmery who were excellent, The whole 3 month period could not have gone any smoother and I had excellent advice throughout. Will certainly use again! Many thanks for ...
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Comment on agent fees
Standard
Was this helpful? Yes
Oct 31,2015
Minithumbup
By:
Oct 31,2015
2 people found
this helpful
Excellent service from the pro active marketing, viewings and feed back to the outstanding service regarding keeping the sale proceedable . This agent is always contactable which is a massive benefit when comparing other agents that favour a call back system....
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Oct 12,2015
Minithumbup
By:
Oct 12,2015
1 people found
this helpful
Choosing these guys to let my flat out was one of the best decisions I've ever made! Letting whilst abroad is always an anxious time but I remember being instantly impressed when the gaffer, Chris Hill, came to visit and discuss possibilities. It's a shame I can only select two staff members to highlight as everyone I dealt with was so helpful in many ways. I have no hesitation in recommending these guys. I really owe the Bishopston bunch a great deal for looking after my place for the last f...
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Comment on agent fees
Of course a 70% discount would've been nice, but being abroad, peace of mind was more important!
Was this helpful? Yes
Oct 01,2015
Minithumbup
By:
Oct 01,2015
0 people found
this helpful
i had a fantastic time dealing with Eerena and Emily. This was a complex problem to sort 8 people into one house. Milli was great to find and sort initially the group which was a big ask and Iain was my original point of contact after a referral from Andy Musker (we met on anothe rhouse sale). So there was much to and fro-ing but its been sorted and as from 1 october, CJ HOLE are in charge and i can have a quiet time!!!!!!! Well done to you all...
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Was this helpful? Yes
Dec 05,2014
Minithumbup
By:
Dec 05,2014
0 people found
this helpful
I have been renting a flat let by CJ Hole for a year now, and whenever I have had dealings with them they have promptly responded and have always put real effort in to resolving the situation satisfactorily....
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Was this helpful? Yes
Apr 30,2014
Minithumbup
By:
Apr 30,2014
0 people found
this helpful
Having let the property the tenant for some reason decided not to move in . Sharon and Philippa sorted out a surrender and a replacement tenant within days with minimum cost to me. A difficult situation resolved smoothly . Congratulations and thanks to the whole team...
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Apr 03,2014
Minithumbup
By:
Apr 03,2014
0 people found
this helpful
I have used CJ Hole as my letting agent for the last 18 months and, in that time, I have received an excellent service from all members of the team. As I live abroad it is important to feel that my property is in safe hands, and the service I have received has been totally reassuring and professional. I can highly recommend them. Thanks everyone!...
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Was this helpful? Yes
Sep 28,2013
Minithumbdown
By:
Sep 28,2013
3 people found
this helpful
Terrible experience. The letting agent showed us the wrong flat in the building as a result we were given a tenancy agreement for a completely different (unsuitable) place. We only found this out by chance two days before our move in date. As a result we couldnt move in to either property as the one we viewed and actually thought we were getting was let and the other was tiny. They refunded us immediately and admitted fault at first they appeared to be really helpful and tried to help us fin...
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Was this helpful? Yes
By: Jane
Oct 18, 2013
View all comments (2)
Representatives of CJ Hole are quick to say sorry, but their actions often do not convey their sentiments. The experience of the person above does not surprise me.....
May 07,2013
Minithumbup
By:
May 07,2013
1 people found
this helpful
I moved the management of my property from another well known agency in Bristol to CJ Hole and have seen a great improvement in service levels. I am resident overseas which makes it even more important to have a reliable agent looking after the property. Always quick to respond to queries whether from myself or the tenant. Would certainly recommend them to anyone letting in Bristol....
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Apr 30,2013
Minithumbup
By:
Apr 30,2013
1 people found
this helpful
Philippa was very helpful with all our questions that we raised whilst viewing the property. She came back promplty with all relevant forms for us to complete to get things moving as quick as possible and it seems to have been a very straightforward process. Very happy....
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Apr 29,2013
Minithumbup
By:
Apr 29,2013
2 people found
this helpful
Philippa, listened to what I had to say, acted upon it and was very efficient. She is friendly and effective....
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Was this helpful? Yes
Apr 24,2013
Minithumbup
By:
Apr 24,2013
1 people found
this helpful
Agent was very helpful in guiding me through the moving process. Provided good, reliable information, main improvement would be the speed at which they reply to queries, otherwise very good....
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Was this helpful? Yes
Apr 24,2013
Minithumbup
By:
Apr 24,2013
1 people found
this helpful
Had some unfortunate news that we were no longer able to rent the property we wished to. I was quite upset given we were currently living in a friends spare room with most of our stuff in storage or in our car. I just felt Sam dealt with my stresses ( and emotions) took all my details and actually genuinely cared; by the end of the day he had sorted everything out, however I felt the way he had dealt with the initial call was very professional and made me feel that they appreciated the situat...
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Was this helpful? Yes
Apr 17,2013
Minithumbup
By:
Apr 17,2013
1 people found
this helpful
I live abroad in South Est Asia and need a reliable agent to rent a 3 bed house in Bristol. CJ Hole have provided a good service in finding suitable tenants, making inspections and collecting rent. Also their maintenance dept proved swift and efficient in dealing with issues, such as a shower replacement and washing machine breakdown. They correspond quickly via email. And I would highly recommend them if piece of mind is a major factor....
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Was this helpful? Yes
Apr 16,2013
Minithumbup
By:
Apr 16,2013
0 people found
this helpful
Philippa was great, she was extremely helpful and responsive in getting everything sorted for me to move in, If I ever had a problem/question she was always on hand to help and went towards a very smooth process....
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Apr 06,2013
Minithumbup
By:
Apr 06,2013
0 people found
this helpful
I\'ve been with CJ Hole for about 3 years now and I have always had an excellent relationship with them. Having just had a tenant leave my property early, Kat and her team wasted no time in finding me a new one. As I live in London it\'s great to have peace of mind knowing that my property is being professionally taken care of. Whether I\'ve been dealing with Kat, Philippa or Sharon on the lettings side of things, or Chad with any maintenance issues, or even Emily and Isabella, (basically the wh...
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Was this helpful? Yes
Mar 28,2013
Minithumbup
By:
Mar 28,2013
1 people found
this helpful
Both Sam and Philippa provided an excellent service while we were looking for a flat. Philippa was very proactive in looking for flats that matched our requirements and informed us when new flats became available. We viewed flats with Philippa, during which she offered a very friendly approach and had good local knowledge of the areas. The flat we eventually rented was suggested by Philippa and our viewing accompanied by Sam. Sam was also very friendly and helpful, and provided local knowledge o...
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Was this helpful? Yes
Mar 28,2013
Minithumbup
By:
Mar 28,2013
1 people found
this helpful
I found C J Hole via Rightmove. I called them and had a conversation with a helpful member of staff instantly arranging a viewing for one property. Since then I have moved into the property. It was a painless easy process made easy by C J Hole, specifically by Izzy and Philippa. They were both a delight to deal with and I would recommend them any time. Overall a good experience with Philippa and Izzy....
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Mar 26,2013
Minithumbdown
By:
Mar 26,2013
3 people found
this helpful
During the early hours of Sunday morning (one of the coldest of the year-24/3/13) the fuses in the rented property tripped. On exploration the fault was in the boiler and I call CJ Hole to report this. On getting through to someone in the office, they made me aware that they had been in touch with their maintenance contractors and someone would soon be in touch. After a couple of hours, Id called back and the person at the end of the line was surprised that no one had been in touch, and so f...
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What agent could do to change your mind?
Needs to offer a better level of service to Tenants.
Was this helpful? Yes
By: Joanna Swash, Moneypenny
Apr 09, 2013
View all comments (3)
I would like to offer my apologies to you for the way your calls to CJ Hole were handled last Sunday. Moneypenny look after calls for hundreds of estate agents, there to make sure calls are answered even when their offices are busy, during the evenings and at weekends too. We have clear instructions from the team at CJ Hole that any calls on Sundays will not be returned until Monday as the office is closed. The fact that these explicit instructions were not followed for your calls is unaccep....
Mar 19,2013
Minithumbup
By:
Mar 19,2013
2 people found
this helpful
It has been a true delight to be looked after by the Lettings Team at CJ Hole (this being the second time for myself) - but special credit MUST be given to Sam Dean for being simply the most understanding, empathetic and reassuring Agent. At the time of my move, I was suffering with very ill health and the demands of viewings, packing and other paperwork alongside some very painfull treatment was at times a little too much for me. Sam was absolutely brilliant - making me feel at ease as he went ...
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Was this helpful? Yes
Mar 15,2013
Minithumbup
By:
Mar 15,2013
2 people found
this helpful
My first call as an enquiry was dealt with in such fashion that it inspired of hope. Followed by Philippa call to view a property. The property was so good and well maintained that if I had to go to another it would be a loss. After the viewing the promptness in drafting and processing the documents by Sharon and Isabella. The whole process was done in less than a week to 10 day and I and my family moved in. The service was excellent. We are happy with the services of CJ Hole and would strongly ...
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Was this helpful? Yes
Mar 12,2013
Minithumbup
By:
Mar 12,2013
1 people found
this helpful
Our experience with CJ Hole has been a stress free one! The customer service provided by both Philippa and Isabella has been of a very high standard and made this possible. Both staff members have acted highly professional from the offset and have been approachable with any concerns that we have had. The process wasn\'t as smooth as we would have liked due to other parties outside of CJ Hole but the staff have been accommodating and sensitive to our dilemmas and personal circumstances! I woul...
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Was this helpful? Yes
Mar 11,2013
Minithumbup
By:
Mar 11,2013
2 people found
this helpful
Excellent communication via the phone and in the branch. Kept me up to date with information from the landlord and acted on my queries very quickly. Very professional manner and well informed on legal issues....
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Was this helpful? Yes
Mar 09,2013
Minithumbup
By:
Mar 09,2013
2 people found
this helpful
Philippa was fantastic from the start, as i told her exactly what we as a house were ideally looking for. She was able to give us strong recommendations on suitable houses which matched our requirements. The house she mentioned for us was perfect, and was a pleasure dealing with her thereafter to sign the papers etc. Sam was also great, showed us round the property in depth and was very polite and easy to talk to. Had a very personal service from him too which was a bonus. Overall everything...
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Mar 04,2013
Minithumbup
By:
Mar 04,2013
3 people found
this helpful
A really professional service from the initial telephone booking to arrange a viewing, to eventually getting the keys into the property. Excellent customer service. A big thank-you to Philippa at CJ Hole Bishopston for ensuring everything ran so smoothly....
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Mar 04,2013
Minithumbup
By:
Mar 04,2013
3 people found
this helpful
Both Sam and Phillippa awere excellent - They were very helpful throughout the process, and made the whole thing simple. I hadn\'t rented for a long time, and was going through quite a difficult and stressful time, and they made sorting aout my new place to live (which could easily have been an ordeal) an enjoyable process. Thanks to everyone at CJ Hole....
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Feb 27,2013
Minithumbup
By:
Feb 27,2013
4 people found
this helpful
Very professional and helpful from being to end - would recommend to other tenants and landlords. They were very prompt in dealing with our requests...
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Areas covered
  • BS7
  • Filton Park
  • Bishopston
  • Lockleaze
  • St Andrews
  • Eastville, Greenbank
  • Montpelier
  • St Werburghs
  • St Pauls
  • Stokes Croft
  • Horfield
  • Ashley Down
  • Filton
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 100% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £140,000
  • Max: £440,000

Letting
  • Min: £0
  • Max: £0

NAEA ARLA TPOS DPS TDS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
29 1 25 2 54 1 31 0 6 1
Chris Hill Chris Hill
Managing Director
8 reviews

About Chris No description set View full profile
Laura Harris - no image available Laura Harris
Lettings Valuer
0 reviews

About Laura No description set View full profile
Mica Forrest - no image available Mica Forrest
Lettings Negotiator
0 reviews

About Mica No description set View full profile
Sean McCarthy Sean McCarthy
Assistant Sales Manager
21 reviews

About Sean No description set View full profile
Jennifer Woodbridge Jennifer Woodbridge
Senior Branch Administrator
0 reviews

About Jennifer No description set View full profile
Emily Windsor Emily Windsor
Lettings Director/Manager
11 reviews

About Emily <p><!--[if gte mso 9]><xml> <o:OfficeDocumentSettings> <o:AllowPNG/> </o:OfficeDocumentSettings></xml><![endif]--><!--[if gte mso 9]><xml> View full profile
Isabella Caci Isabella Caci
Senior Move-In Co-Ordinator
17 reviews

About Isabella No description set View full profile
Fred Perry-Adlam - no image available Fred Perry-Adlam
Property Co-Ordinator
0 reviews

About Fred No description set View full profile
Emma Bisley - no image available Emma Bisley
Move In Co-Ordinator
0 reviews

About Emma No description set View full profile
Sharon Hollyman Sharon Hollyman
Assistant Lettings Manager
5 reviews

About Sharon No description set View full profile
Steve White Steve White
Sales Negotiator
3 reviews

About Steve No description set View full profile
Melissa Wetherell Melissa Wetherell
Senior Client Accounts Co-Ordinator
0 reviews

About Melissa No description set View full profile
Amy Smith Amy Smith
Office Manager
0 reviews

About Amy No description set View full profile
Milli Rendell Milli Rendell
Senior Lettings Negotiator
0 reviews

About Milli No description set View full profile
Eerena Stones Eerena Stones
Senior Tenancy Co-Ordinator
3 reviews

About Eerena No description set View full profile
Emily Baker Emily Baker
Property Co-Ordinator
2 reviews

About Emily No description set View full profile
Joe Demmery Joe Demmery
Sales Progressor
8 reviews

About Joe No description set View full profile
Andy Musker Andy Musker
Sales Manager
8 reviews

About Andy No description set View full profile

Job vacancies

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Fees

No fees set.
Last updated at 11:48 AM 21/09/2016 by Andy Musker

Complaints Procedure

Our commitment to you.

At CJ Hole, our customers are important to us, and we believe you have the right to a fair, swift and courteous service at all times.



If you have a complaint about the service that you have received from the CJ Hole local office you should put your concerns in writing to them directly. The correspondence will be acknowledged within 3 working days. The matter will then be investigated and a full response sent to you within 15 working days.



If you feel the matter remains unresolved you need to address your complaint to the Proprietor at the office, who will conduct an investigation and respond with a final viewpoint.



In the unlikely event that you remain dissatisfied then you may refer the matter to The Property Ombudsman (TPO) at the following address:



The Property Ombudsman

Milford House

43-55 Milford Street

Salisbury

Wiltshire

SP1 2BP



Please contact your CJ Hole local office for further information.

Last updated at 11:48 AM 21/09/2016 by Andy Musker

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