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Butters John Bee

49 Picadilly Stoke on Trent

01782 202600
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Properties for Sale
Properties to Rent

Apr 16,2015
By: 'J Hughes'
Apr 16,2015
3 people found
this helpful
Quite possibly the worst letting agent I've ever had to deal with. Their communication skills are awful, quite often when you call you can't get through to who you want to speak to and after leaving messages for days you are lucky if you get an email response, which is ridiculous. If I call, it's because I want to speak to you. They don't seem to understand that they are there to provide a service. When you do get to speak to someone they are usually massively unhelpful and sometimes rude, o...
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Jan 22,2015
By: 'Michael Lucas'
Jan 22,2015
2 people found
this helpful
Basic communication was exceptionally poor. Member of staff on holiday for a week, resulting in nothing being done for that week, but not being told this. Frustration at staff lack of commitment to ask simple questions or communicate with customers. Overlooking basic tasks, resulting in myself, the customer wasting £340 on financial checks to a company that hasn't got a clue what they are supposed to be doing. Overall, I am more than disappointed, like many others with the same experience,...
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What agent could do to change your mind?
Get another job, probably in a supermarket warehouse, away from people.
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Comment on agent fees
See above, under Daylight Robbery!!
Was this helpful? Yes
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
0% customers were satisfied with fees 0% accuracy of agent's valuations
Price range of properties reviewed
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Awards won by Butters John Bee, Stoke on Trent ST1 1HR

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