The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

1.6/5, 8 Reviews
25% Recommended
0% sales valuation accuracy
100% letting valuation accuracy
100% sales fee satisfaction
99% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0.00% | 100% | £69,000 | £89,000 |
| Lettings | 100% | 99% | £495 | £495 |
Butters John Bee
75 The Strand, Longton, Staffordshire
ST3 2NS
01782 594777
By : 'Emad'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : ST5
Don't deal with this state agent There is no zero score to give Too many false accusation when I left the flat They wanted to charge me several thousands pounds to clean the property after I left by making false accusation Very poor response to requests to fix any thing faulty and not... Read Full Review
By : 'Helen'
Services : Letting( As a Owner )
Rent PCM : £495
Would you recommend ? : No
Postcode : ST1
Would leave 0 stars if i could. Why? Well. Rarely answer the phone Never returned calls over many months Took money for work to be done and 7 months later still waiting After 3 months of asking for vacated property to be emptied we still don't think it has. They authorised work without ... Read Full Review
By : 'Gary'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : ST3
3 times my mother rang to organise a viewing on a house and 3 times all she got was “we'll be back in touch” and each time she waited and waited and waited, 2 weeks later from the first call she made the house was sold, just want to say thanks for getting back to her so promptly and if you... Read Full Review

By : 'Michelle'
Services : Mortgages
Would you recommend ? : Yes
Postcode : ST3
Clair Ryan, from the Longton office came to look at my home. I have never been more happy or impressed of letting a professional in my house. She was welcoming, very informative and polite. Clair went above and beyond offering her professional advice and that I could contact her at anytime as she ... Read Full Review
By : 'k'
Services : Sales( Prospective Vendor/Buyer )
Sold price : £69000
Would you recommend ? : No
Postcode : ST3
i booked 2 appointments and both times they were cancelled for the same property on the day of viewing. I was told they have got problems ref key issue, terrible service and also suspicion of under handed auction property dealing with this company ref this 1 property. why dont they look the day... Read Full Review

By : 'jcco90'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : Yes
Postcode : ST4
Arranged a viewing and knocked on the property 2 mins before appointment but no answer. Called the office and was advised agent was coming. 10 mins later agent turns up said she was waiting inside and didn't hear the knock! No apologies and said if I want to look i've got 5 mins max.... Read Full Review
By : 'Homehunter'
Services : Sales( Prospective Vendor/Buyer )
Sold price : £89000
Would you recommend ? : No
Postcode : ST3
Booked a viewing of a property today (Friday 28th November 2015) at 13.45. We waited outside the property for the agent to arrive and let us in for a viewing. We waited 5 minutes before calling the Longton office to see where they were. BJB office staff said they had made a mistake with the time... Read Full Review
Turn up and actually care!
By : 'DHP'
Services : Letting( As a Owner )
Would you recommend ? : No
They seem to consider the client an encumberance and you only communicate with him when you are submitting accounts for... Read Full Review
By : Simon Whale
16 Apr 2015Cheers Simon, great to see you're getting so much out of RPS but of course its only the best that have this focus to make it work so exceptionally...
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.