Established over 35 years, Burnett Davies Lettings offer a full property service from Let Only to Fully Managed. Our staff are highly experienced in the residential property industry and we pride ourselves in offering both landlords and tenants a professional, friendly and reliable service.
Burnett Davies Lettings

17 High Street Barry
South Glamorgan
CF62 7EA

01446 737255
Website not available

Properties for Sale
Properties to Rent

“Great communication and service...”

Sep 25,2018
Minithumbup
By: 'Jamie'
Sep 25,2018
0 people found
this helpful
Great first experience of renting - Michele has been professional and very helpful throughout, from updates on progress and advice when it was needed. I can't fault the service and personally Michelle went above and beyond to help with me securing my place....
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“amazing...”

Sep 03,2018
Minithumbup
By: 'Abbie Davies'
Sep 03,2018
0 people found
this helpful
burnett davies lettings have helped us move to our first family home and has made it so welcoming my little baby boy has settled so quickly, michelle was a wonderful and such a fantastic help throughout it all, kept us up to date when ever ...
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Comment on agent fees
good
Was this helpful? Yes

“A Big Thank You...”

Jul 06,2018
Minithumbup
By: 'Ceri'
Jul 06,2018
0 people found
this helpful
A big Thank you to Michelle in the Lettings department at Burnett Davies,High St,Barry, for being very efficient and friendly throughout my search for a rental with a bathtub. I am now happily settled into a fantastic flat in a nice quiet area ...
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Comment on agent fees
Good.
Was this helpful? Yes
By: Michelle Barber
Jul 09, 2018
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Thank you so much for your wonderful review Ceri! May your new bath tub always be filled with bubbles and happiness! Best wishes in your new home, Michelle. ...

“Avoid at all costs...”

Jul 02,2018
Minithumbdown
By: 'Upset person'
Jul 02,2018
1 people found
this helpful
I rented a property from Burnett Davies high street barry It was a disaster from day one. Agents kept saying - they would call landlord and get things sorted and they never ever sorted a thing! Damp, damage, illness caused by these. Gas must be ...
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Comment on agent fees
Rip off considering they do nothing
Was this helpful? Yes
By: Burnett Davies Lettings
Jul 04, 2018
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Many thanks for taking your time to leave a review of our services. Whilst we appreciate your frustration with certain reported maintenance issues, I'm sure you can appreciate it is very difficult to be able to carry out any maintenance work on a property if landlords stipulate that all repairs have to be authorised prior to us being able to instruct. While we take care that all tenants receive a swift response to repairs we can only act on a landlords instruction to then allow us to ins ...
Jul 08,2017
Minithumbdown
By: 'Disgusted disillusioned soon to be ex-tenant'
Jul 08,2017
4 people found
this helpful
Please avoid this agency at all costs. Very unprofessional. From the first viewing when we were given inaccurate rental price things have only got worse. When we moved in the electricity was £25 in arrears and despite repeated requests, we have not been refunded. The ...
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Comment on agent fees
I don't know what they are doing for their money to be honest.
Was this helpful? Yes
Mar 11,2017
Minithumbdown
By: 'Not anonymous'
Mar 11,2017
1 people found
this helpful
Worse property agent EVER arrived at property with removal lorry, met by agent, can't get in, key won't fit!!!, should have taken it as a sign. When eventually got into property None of the work requested had been carried out. Agent left. Within half an ...
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Was this helpful? Yes
Feb 21,2017
Minithumbdown
By: 'Anonymous'
Feb 21,2017
0 people found
this helpful
Trying to move into a home is the hardest thing you'll ever do! The staff are more than helpful during a phone call but it's like it goes in one ear and out of the other! I moved in to an incomplete property after weeks ...
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Comment on agent fees
Great! They were free. You pay for what you get.
Was this helpful? Yes
By: martyn
Feb 23, 2017
View all comments (1)
Thank you for your review, it is difficult to comment on what you have said as you are anonymous? If you would care to contact the office I would be happy to discuss your complaint. ...
Aug 18,2016
Minithumbdown
By: 'EmilyW'
Aug 18,2016
0 people found
this helpful
WORST LETTING AGENTS; EVER. We were due to move in on a Friday. We rang the agents to see what time we could access the property, only to find that the landlord wanted to do extensive work inside and out. We asked if we could ...
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What agent could do to change your mind?
Terrible. Overpriced and demanding.
Attached Files
Comment on agent fees
Terrible. Overpriced and demanding.
Was this helpful? Yes
By: martyn
Oct 13, 2016
View all comments (2)
Thank you for your feedback. When viewing the property you were advised that the landlord would be undertaking certain works.He failed to carry these out which we advised you of, we waited to see if he would but despite numerous promises the works were not carried out by the landlord. After a discussion with your father we felt it would not be safe to move you in.The deposit was returned to your father. ...
Apr 07,2016
Minithumbdown
By: 'Marilena'
Apr 07,2016
0 people found
this helpful
This has been the worst experience I have ever had with a letting agency. It was so bad I had to go online to see if these guys have any reviews and was none too surprised to read about everyone's nightmare experiences. Long story short: ...
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By: martyn
Oct 13, 2016
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Thank you for your feedback. You e-mailed us on the 23rd March to say you wanted the flat, on Wednesday the 30th March we received your application which we sent to the landlord, we confirmed this by e-mail to you on the 31st. On Monday the 4th April you e-mailed to chase but said you appreciated it was not our fault? On the 6th April you e-mailed to say you had found somewhere else. ...
Apr 27,2015
Minithumbdown
By: 'Mrs Thompson'
Apr 27,2015
1 people found
this helpful
What an arrogant man. If you use these agents forget about selling your house. He is the rudest big headed non approachable man I have ever had the misfortune to deal with. When you meet him he is such a joy to deal with, then ...
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What agent could do to change your mind?
Not been so arrogant.
Attached Files
Was this helpful? Yes
By: martyn
Oct 13, 2016
View all comments (1)
Thank you for the feedback however the company you refer to is Burnett Davies with Easton ...
Apr 06,2014
Minithumbdown
By: 'Shafiq'
Apr 06,2014
3 people found
this helpful
Please Please Please do not use this agency as you will most probably go through what I went through. I went through 8 months of Hell with this agency, despite the fact that I had told them on many occasions that I have a 5 month baby ...
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By: Yvonne Hardwick
Apr 17, 2018
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yes my landlord was martyn please dont rent off burnett davies lettings anywhere at all. He has no intention fixing any problems that you have he patches them up to make the house look good Dont Rent Off Them ...
Feb 26,2014
Minithumbdown
By: 'HOT'
Feb 26,2014
2 people found
this helpful
I had this nightmare experience with this agency. They are basically after money and you will have to chase up with all the issues you told them and it took them forever to resolve your problem when you play it really hard. They basically dont ...
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Was this helpful? Yes
Areas covered
  • CF62
  • CF42
  • CF5
  • CF40
  • CF63
  • NP19
  • CF45
  • CF64
  • CF11
  • CF24
  • CF10
  • CF40
  • CF14
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
50% customers were satisfied with fees 30% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £320,000
  • Max: £320,000

Letting
  • Min: £0
  • Max: £0

NAEA ARLA RICS NALS NLA DPS TDS SAGEagent Property Redress Scheme


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
0 0 3 7 0 1 0 0 0 1

Fees

No fees set.

Complaints Procedure

In the event that you need to make a complaint about the service that Burnett Davies Lettings have offered or about any member of staff our complaints handling procedure is as follows:
Your complaint must be made in writing and should be addressed to Martyn Burnett and sent to our Cardiff Office at
21 Penlline Road, Whitchurch, Cardiff, CF14 2AA Tel No: (02920) 621162; Fax No: (02920) 621141 Email: martyn@burnettdavieslettings.co.uk
The complainant must include a written summary of the nature of the complaint. On receipt of the formal complaint you will receive a written response to the complaint within 14 working days. In the event that the above procedure fails to deal with the issues satisfactory then you have the right to refer the matter to an independent redress scheme. Details as follows:
Consumer redress scheme – Ombudsman Services: Property – PO Box 1021 Warrington WA4 9FE
Tel 0845 050 8181, fax 0845 051 1231, www.os-property.org, email: enquiries@os-property.org
Business redress scheme – RICS Dispute Resolution Service, Surveyor court, Westwood Way, Covenrty, CV4 8JE. Tel 020 7334 3806, fax 020 7334 3802, www.rics.org/drs , email: drs@rics.org
Last updated at 9:07 AM 07/09/2018 by Michelle Barber

Awards won by Burnett Davies Lettings, Barry CF62 7EA


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