Burton On Trent, Burton-on-Trent, DE14
4.4/5, 93 reviews
87% recommended
33% sales valuation accuracy
75% sales fee satisfaction



Property Features

Offering outstanding levels of customer service and marketing, all of our Burchell Edwards branches strive to exceed the expectations of our clients. Our expert local knowledge, unrivalled marketing materials, exceptional online presence and an ability to adapt to an ever changing market place means that we are a leading agent ... show more Offering outstanding levels of customer service and marketing, all of our Burchell Edwards branches strive to exceed the expectations of our clients. Our expert local knowledge, unrivalled marketing materials, exceptional online presence and an ability to adapt to an ever changing market place means that we are a leading agent when it comes to buying, selling or renting in the Midlands.

...left to get your reviews in for the
2024 allAgents People Awards


Opening Hours
Address

Burchell Edwards
Britannia HouseStation Street
Burton-on-Trent
Staffordshire
DE14 1AN
01283 530 169

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 33% 75% £135,000 £225,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
39 3 36 5 0 0 1 0 5 4
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
Latest Properties

No Properties

“Kate and Becky were very helpful throughout the letting progress, ......”

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Feb 03,2015
Minithumbup
Kate
By: 'Brian'
Feb 03,2015
0 people found
this helpful
Kate and Becky were very helpful throughout the letting progress, very good communications and updates on a very regular basis, will use again....
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By: Kate
Feb 03, 2015
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Thank you Brian, it was a pleasure to rent your property. ...

“Well, where do I start! I was impressed.....at first, ......”

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Jan 11,2015
Minithumbdown
By: 'Lindsey'
Jan 11,2015
2 people found
this helpful
Well, where do I start! I was impressed.....at first, this soon changed to open mouthed shock at their incompetence. I gave instruction to sell my property through Burchell Edwards and then absolutely nothing happened. The property was not put on the website and I ...
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What agent could do to change your mind?
This agents fees were very expensive compared to other estate agents.
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Comment on agent fees
This agents fees were very expensive compared to other estate agents.
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“A property on Henhurst Hill, Burton On Trent came on ......”

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Nov 05,2014
Minithumbdown
Luke
By: 'Mr'
Nov 05,2014
0 people found
this helpful
A property on Henhurst Hill, Burton On Trent came on the market, we put an offer in and was told to go into office the next day to sort my mortgage out with them which I agreed to straight away and had it all approved ...
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What agent could do to change your mind?
Stay intouch we had all the finances in place and were the first to view the property, we should have been kept in the loop... but totally got ignored - not sure if Estate Agents do favours for a small fee... just not undertsanding how they get away with it.
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“I needed to find a suitable place to let very ......”

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Oct 16,2014
Minithumbup
Natalie
By: 'Kiran'
Oct 16,2014
0 people found
this helpful
I needed to find a suitable place to let very quickly (it didn't help that I had to squeeze viewings in around my busy schedule), and I'm so thankful that Natalie was able to take care of all of that for me. She got me ...
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“My husband and I have several properties in Burton that ......”

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Oct 07,2014
Minithumbup
By: 'Jackie'
Oct 07,2014
0 people found
this helpful
My husband and I have several properties in Burton that we rent, we have used other agents in the past for a tenant find service but in my opinion the team at Burchell Edwards score 10/10. They work closely with you to understand your requirements, someone ...
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“Lauren used her initiative to take a sale that was ......”

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Oct 07,2014
Minithumbup
By: 'Paul'
Oct 07,2014
0 people found
this helpful
Lauren used her initiative to take a sale that was destined for Frank Innes. She called us, got us to sign with you and went all of the way through to finding us a tenant and securing the let. Well done Lauren, in a very ...
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Comment on agent fees
Good for service provided
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“We viewed the propety in mind of renting. Lauren was ......”

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Oct 03,2014
Minithumbup
By: 'Laura'
Oct 03,2014
0 people found
this helpful
We viewed the propety in mind of renting. Lauren was fantastic help, she showed us around and helped with our questions. We decided ee wanted the property instantly and Lauren started the paperwork with us straight away. Lauren has a fantastic shining personailty and a ...
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Comment on agent fees
I was completely over the moon with the service, I couldnt ask for anything else from the agent.
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“Excellent communication and really went the extra mile to help ......”

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Oct 02,2014
Minithumbup
By: 'Damion'
Oct 02,2014
0 people found
this helpful
Excellent communication and really went the extra mile to help me out. Explained everything including fees etc very well so I knew exactly what to expect. Very friendly and made sure all my letting needs were met. Would definitely recommend. 10/10...
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“I would like to write about my experience as a ......”

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Sep 09,2014
Minithumbup
Natalie
By: 'Anna'
Sep 09,2014
0 people found
this helpful
I would like to write about my experience as a customer of Natalie Hudson at the Burton on Trent branch of Burchell Edwards. In July I ended a relationship and suddenly found myself in need of somewhere new to live for myself and my ten ...
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“Always providing an excellent service in finding potential tenants for ......”

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Sep 08,2014
Minithumbup
Natalie
By: 'Sophie'
Sep 08,2014
0 people found
this helpful
Always providing an excellent service in finding potential tenants for vacant properties as fast as possible so as to maximise income....
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“Found me a selection of tenant options very quickly and ......”

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Sep 08,2014
Minithumbup
Natalie
By: 'Richard'
Sep 08,2014
0 people found
this helpful
Found me a selection of tenant options very quickly and managed the whole process of moving and settling the tenant in with minimal involvement from me. Being a remote landlord this was very helpful....
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“Very happy the service provided by both the lettings company, ......”

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Sep 07,2014
Minithumbup
Natalie
By: 'Jordan'
Sep 07,2014
0 people found
this helpful
Very happy the service provided by both the lettings company, And natalie herself. Made me feel very valued as a customer, And helped with all enquiried to best of their abilities with a first class approach. All information was made 100% clear, and understandable and she ...
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Comment on agent fees
More than happy with the pricing of fees, and was made to fully understand what all payable fees included and what they were for.
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“Natalie looked after my letting from start to finish and ......”

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Sep 07,2014
Minithumbup
Natalie
By: 'mick'
Sep 07,2014
0 people found
this helpful
Natalie looked after my letting from start to finish and was very professional would recommend Burchell Edwards burton on trent...
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“As a company they are very efficient in dealing with ......”

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Sep 07,2014
Minithumbup
By: 'Brian'
Sep 07,2014
0 people found
this helpful
As a company they are very efficient in dealing with all aspects of our letting. They found us new tenants quickly and efficiently. Payments and paperwork are prompt, as is all other forms of communication....
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“I contacted Natalie at Burchell Edwards Burton branch to ask ......”

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Sep 06,2014
Minithumbup
Natalie
By: 'Tonie'
Sep 06,2014
0 people found
this helpful
I contacted Natalie at Burchell Edwards Burton branch to ask for a viewing on a property I seen on Zoopla. Natalie booked me in to the property the same day, we had a lovely conversation on the phone so Natalie knew the type of property ...
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Comment on agent fees
The fee's we paid through Burchell Edwards are a fair amount.
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“The agent who was dealing with my application , did so ......”

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Aug 25,2014
Minithumbup
Natalie
By: 'Natalie'
Aug 25,2014
0 people found
this helpful
The agent who was dealing with my application , did so with ease . Informed me through the whole process , from the initial application , paperwork , referencing up to the exchange of keys ....
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“Natalie has been incredible so helpful through the whole process, ......”

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Aug 20,2014
Minithumbup
Natalie
By: 'samantha'
Aug 20,2014
0 people found
this helpful
Natalie has been incredible so helpful through the whole process, always there to answer any questions. She has gone above and beyond we would highly reccomend them...
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By: Natalie
Aug 21, 2014
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Thank you so much for your review Sam, it has been a pleasure I'm very glad I've been able to help you all find your perfect place here in Burton. ...

“The agent made the process of renting the property as ......”

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Aug 10,2014
Minithumbup
Natalie
By: 'Harrald'
Aug 10,2014
0 people found
this helpful
The agent made the process of renting the property as easy as possible. Paperwork was ready and everything ran smoothly. Did send out letter stating that all utility accounts would be changed for us which didn't happen. Had to do this ourselves which wasn't too ...
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Was this helpful? Yes
By: Natalie
Aug 21, 2014
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Thank you for your review Chantelle, I hope you, Dalton and the baby will be very happy in your new home. ...

“I'm really pleased with customer service at Burchell Edwards. Very ......”

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Aug 06,2014
Minithumbup
By: 'Barbara'
Aug 06,2014
0 people found
this helpful
I'm really pleased with customer service at Burchell Edwards. Very helpful and friendly. Would recommend that letting agency to everyone....
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By: Natalie
Aug 21, 2014
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Thank you for your review Barbara, we're happy to help and we hope you have settled in well to your new apartment. ...

“My name is Andrea Evans. The last few months I ......”

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Jul 28,2014
Minithumbdown
Dean
By: 'Andrea'
Jul 28,2014
0 people found
this helpful
My name is Andrea Evans. The last few months I have been searching for a property in burton on trent as I had the sale of my house going through. I saw a property in May and I remained interested. Since then, sales negotiator dean ...
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“This was my first time letting a property and both ......”

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Jul 24,2014
Minithumbup
Kate
By: 'Daryl'
Jul 24,2014
0 people found
this helpful
This was my first time letting a property and both Kate and Lauren made the whole process easy and stress free. I'm really confident that they will look after my house and will use them time and time again. They offer a great service and ...
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Comment on agent fees
There was another agency that was slightly cheaper but the girls service outweighed the others. The only thing I would say is make sure people know the fees are before VAT. I didn't know until I came to pay.
Was this helpful? Yes
By: Kate
Jul 24, 2014
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It has been such a pleasure renting out your beautiful home. ...

“Natalie was great while helping myself and alan set up ......”

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Jul 24,2014
Minithumbup
Natalie
By: 'Natalie'
Jul 24,2014
0 people found
this helpful
Natalie was great while helping myself and alan set up renting this property any query we had she was more than happy to help and also kept us up to date on the process and kept in touch throughout couldnt have been any nicer or ...
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By: Natalie
Jul 26, 2014
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Thanks for your review Natalie, it has been a pleasure and I am glad you, Alan & Charlie have settled in OK! ...

“Lauren was absolutely fantastic in everyway. Contact was excellent and ......”

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Jul 22,2014
Minithumbup
By: 'Jodie'
Jul 22,2014
0 people found
this helpful
Lauren was absolutely fantastic in everyway. Contact was excellent and she was extremely helpful. I honestly don't believe that she could of done any more for us we are extremely happy!...
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“Natalie and Kate were so kind and friendly , I was ......”

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Jun 25,2014
Minithumbup
Natalie
By: 'Elizabeth'
Jun 25,2014
0 people found
this helpful
Natalie and Kate were so kind and friendly , I was having a difficult transaction with another agent and they made everything so easy , very efficient and helpful Great members of your team...
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By: Kate
Jun 25, 2014
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Thank you very much Liz. We hope you are very happy in your new apartment. From Kate and Natalie. ...

“I was extremely happy with the way I was dealt ......”

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Jun 24,2014
Minithumbup
Natalie
By: 'Emily'
Jun 24,2014
0 people found
this helpful
I was extremely happy with the way I was dealt with. If I move house again I would defiantly go with this company! Natalie was a big help through all the stress and always had a smile on her face Thank you so much for ...
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“They were very polite and professional. Whenever I went into ......”

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May 30,2014
Minithumbup
Natalie
By: 'Paul'
May 30,2014
0 people found
this helpful
They were very polite and professional. Whenever I went into the office to arrange all the paperwork everything went through smoothly and very fast. I did not think Natalie was in training as her ability to carry out the job was very good. Natalie has ...
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“I had appointed another local agent but without any success ......”

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May 24,2014
Minithumbup
Kate
By: 'Zoe'
May 24,2014
0 people found
this helpful
I had appointed another local agent but without any success in a month. I found 2 letters from Kate and her colleague in our house and decided to give them a call. We signed them up as agents one day and they found tenants for us ...
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“Natalie Hudson was a very helpful lettings negotiator. She was ......”

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May 23,2014
Minithumbup
Natalie
By: 'Natalie'
May 23,2014
0 people found
this helpful
Natalie Hudson was a very helpful lettings negotiator. She was very polite both in person and on the phone. I never felt rushed when viewing properties; even if they were late viewings; and she helped with measuring for furniture and units etc. Her professional manner ...
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“We recently used Burchill Edwards in Burton to rent a ......”

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Apr 29,2014
Minithumbup
By: 'ShaneCMS'
Apr 29,2014
0 people found
this helpful
We recently used Burchill Edwards in Burton to rent a house. Out of all the agents that we had called to find us a house, these were by far the best. They were pro active all the way in helping us find what we want, ...
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“Normally I advertise and do my own Tenant checks but ......”

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Sep 04,2013
Minithumbup
By: 'Paul'
Sep 04,2013
0 people found
this helpful
Normally I advertise and do my own Tenant checks but was struggling to get quality prospective Tenants (seems to be getting more difficult) so when Reece rang me I thought I would give it a go. Initial interest was a bit sporadic but eventually he ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Burchell Edwards, Burton-on-Trent DE14 1AN



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