“Awful experience, wouldn't submit my offer wi......”
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1 Star Review
Dec 30,2019
By:
'Nat'
Dec 30,2019
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: B91
Sales (Prospective customer)
Postcode: B91
2people found this helpful
Awful experience, wouldn't submit my offer without me agreeing to use there services, felt black mailed and pressured, constant lies , the whole experience made me ill , I had to pull out on my offer in the end, they ruined my experience, avoid at all costs... read full review
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(1)
I have to agree with this, unless you have a mortgage with them then they don't even let you view properties. This means sellers miss out on the best offer and buyers miss out on a dream home.
The branch never opens on time and the staff can't be bothered to even look at you if you enter the shop.
Yesterday, after having my emails and calls ignored, I went outside the store and called them. I saw a male member of staff lift up the receiver and just put it down to cut me off then turn around ...
“Mr Waters Review...”
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4 Star Review
Apr 16,2018
Paul
By:
'Phil'
Apr 16,2018
Services: Lettings (as a Landlord)
Rent PCM: £1200 Would you recommend?: Yes
Postcode: B92
Lettings (as a Landlord)
Rent PCM: £1200 Postcode: B92
0people found this helpful
I am currently living abroad and Paul has always managed the time difference well with polite and regular communication. When required Paul has followed up on open issues with a concise and professional manner.... read full review
Comment on agent fees
I feel that value for money has sometimes been questionable with the contractors that BE use to repair the property. I would prefer if there were at least three quotes generated and the property owner could choose the preferred quotation.
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: B92
Lettings (as a Tenant)
Postcode: B92
0people found this helpful
I have communicated with Paul Waters on numerous occasions over a period of a year. He is always polite, extremely service minded and prompt. His professionalism has really made a difference to myself and my family, especially of late when we had an unfortunate armed ... read full review
Comment on agent fees
Agent's fees were on the high side but not more than others.
“Paul has managed my property for me for 2 years. He ......”
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5 Star Review
Aug 18,2017
Paul
By:
'Landlord'
Aug 18,2017
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: B91
Lettings (as a Landlord)
Postcode: B91
0people found this helpful
Paul has managed my property for me for 2 years. He is professional and I have complete confidence in the way he deals with my questions and his understanding of my tenants needs. He is always contactable and responds to emails promptly and appropriately. I wish ... read full review
Comment on agent fees
The cost of my fully managed agreement is on line with other agents- but the device is superior!
Appalling. I applied to rent a property and was told to instantly send the fees for referencing by credit card. I got a call the next morning to say I didn't reach the requirements for the landlord as I had 4 children. Was upset that they ... read full review
“Good overall service, from arranging viewings to helping point us ......”
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4 Star Review
May 21,2014
By:
'reviewer'
May 21,2014
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: B90
Lettings (as a Tenant)
Postcode: B90
0people found this helpful
Good overall service, from arranging viewings to helping point us in the right direction when issues arose after moving in. Only downside is the price of the agency fees. Having paid over £400 for some contracts and a bit of administration work can't help but feel ... read full review
“We are very satisfied with the efficient service provided from ......”
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5 Star Review
Feb 27,2014
Thomas
By:
'Mike'
Feb 27,2014
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: B92
Lettings (as a Landlord)
Postcode: B92
0people found this helpful
We are very satisfied with the efficient service provided from Burchells, who wasted no time in marketing the property and finding a tenant within a week. The team have always responded very quickly to every query raised and have been flexible and friendly in their ... read full review
“I have just moved out of a property let by ......”
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1 Star Review
Aug 22,2013
Amy
By:
'Chris'
Aug 22,2013
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: B91
Lettings (as a Tenant)
Postcode: B91
0people found this helpful
I have just moved out of a property let by Burchell Edwards and feel the need to warn others of the issues we have faced in dealing with this agency.
1. Firstly we have just found out that the amount of our deposit placed in the ... read full review
“Saw the flat the week before Christmas and needed to ......”
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4 Star Review
Jan 15,2013
Becky
By:
'Lollie'
Jan 15,2013
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: B91
Lettings (as a Tenant)
Postcode: B91
0people found this helpful
Saw the flat the week before Christmas and needed to move in 2nd week of Jan, so three weeks during a time when a large number of places are closed. By providing the right information on my part efficiently and Becky assisting in getting it ... read full review
“As a first time landlord Burchell Edwards made me feel ......”
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5 Star Review
Nov 19,2012
By:
'Florence'
Nov 19,2012
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode:
Lettings (as a Landlord)
Postcode:
0people found this helpful
As a first time landlord Burchell Edwards made me feel at ease with the whole process. No matter what the query I had was, they were able to help. I approached Burchells after being on with another agent in Solihull for 3 weeks, my property was ... read full review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Awards won by Burchell Edwards, Solihull B91 3SN
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