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Burchell Edwards

12 Albert Street Mansfield
Nottinghamshire
NG18 1EB

01623 627727

Jul 18,2016
Minithumbup
By:
Jul 18,2016
0 people found
this helpful
Absolutely fabulous, Grace made moving in as easy as possible for us as we currently lived very far away. She showed great customer service and was very helpful, friendly and available for contact when needed....
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Comment on agent fees
Average fees happy to pay
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Jul 08,2016
Minithumbup
By:
Jul 08,2016
0 people found
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Very helpful and understanding. Explained everything in an easy to take in manner. Would certainly advise others to talk to this branch before committing themselves else where....
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Comment on agent fees
Fair
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Jul 08,2016
Minithumbup
By:
Jul 08,2016
0 people found
this helpful
Grace was very helpful and full of enthusiasm giving relevant feedback and handled the transition between tenants with professionalism and speed....
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Comment on agent fees
Not cheap
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May 17,2016
Minithumbup
By:
May 17,2016
0 people found
this helpful
My husband and I have had excellent service from both Grace and Jasmine. Very friendly and professional. We had our property on with another agent for three months ant they couldn't find us a tenant. And over all a very bad service. So we changed company's. So pleased we did as Grace and Jasmine found us a tenant in just two days. We can't praise both of them enough. The same goes for all the members of staff at the branch we have spoken to....
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Comment on agent fees
Good
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May 16,2016
Minithumbup
By:
May 16,2016
0 people found
this helpful
I would like to thank Grace Knighton and the rest of the staff they were very professional well presented and well mannered thank you so much Kind regards J.Irwin...
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Feb 10,2016
Minithumbup
By:
Feb 10,2016
0 people found
this helpful
Great service from Burchell Edwards. Ryan & Amy were really helpful and Ryan was especially flexible in relation to viewing the property we wanted. House we found was perfect and we are all now settled in to our new home. Keep up the good work guys & thanks again for all your help! Took the stress right out of moving for us....
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Comment on agent fees
Average market cost for Fees.
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Dec 09,2015
Minithumbdown
By:
Dec 09,2015
2 people found
this helpful
i rented a property from the burchell edwards branch in mansfield. i can quite frankly say the service i recieved was appuling, when i moved into the house everything apeared to be okay, this was not the case very quickly i found that many of the services were not working in the property E.G the boiler. throughout the hole 7 months of renting the place and paying on time every month the boiler and other things were not fixed. burchell edwards seamed really uninterested. the landlord was a disgra...
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Oct 05,2015
Minithumbup
By:
Oct 05,2015
0 people found
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Ryan has been excellent throughout. He responded to my emails promptly. Answered all our questions and support ed throughout setting up the tenancy. He explained things thoroughly. When I needed the keys he went back to the office late to enable me to stay at the property . We would like to thank him for the fantastic job he did for us....
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Sep 28,2015
Minithumbup
By:
Sep 28,2015
0 people found
this helpful
A very efficient service. Nothing was a fuss for these guys. I'd happily recommend them to others without reservation...
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Aug 11,2015
Minithumbup
By:
Aug 11,2015
0 people found
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Very professional, approachable agent that made the letting process extremely easy. Communicated well at all points of the process (email enquiries, telephone and in person) - faultless service received. Thank you!...
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Comment on agent fees
Never nice to part with money, but competitive prices from across the market.
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Jul 31,2015
Minithumbup
By:
Jul 31,2015
1 people found
this helpful
Burchell Edwards have been great assisting me to recover my property from former tenants and once recovered re-let it within a week. The service I have received has been brilliant from start to finish. They have kept me informed of the process on a daily basis, both the staff in branch and at their Letting Management Centre are friendly helpful...and HUMAN!!! 5 stars!!!!...
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Jul 14,2015
Minithumbup
By:
Jul 14,2015
0 people found
this helpful
We picked our keys up today and ryan was so helpful and polite as he as been all the way through the different stages we went through to get to completion date...when ryan wasn't available we dealt with adam who also was polite and helpful...it been a stress free process dealing with ryan and adam also a few laughs a long the way Usually at my knowledge of today technology.....!!!! All in all excellent service...
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Jul 07,2015
Minithumbup
By:
Jul 07,2015
0 people found
this helpful
they was very helpful and understanding towards me and my mum as we ain't the brightest of people, always there to help and give advice when needed....
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Jul 01,2015
Minithumbup
By:
Jul 01,2015
0 people found
this helpful
Adam and the team let out our property virtually straight away. They found us a high quality tenant and kept us fully informed at every step. Highly recommended!...
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Jul 01,2015
Minithumbup
By:
Jul 01,2015
0 people found
this helpful
Brilliant service from all would recommend to others that needing a home from this company and Ryan is a guy to help you get one...
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Jun 23,2015
Minithumbup
By:
Jun 23,2015
0 people found
this helpful
Adam has been fantastic throughout the process, he has kept me fully informed and worked tirelessly to find me a tenant. I would highly recommend him and the team at Burchall Edwards. Thank you...
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Jun 05,2015
Minithumbup
By:
Jun 05,2015
0 people found
this helpful
The service provided by Adam and Ryan has been second to none. They have been so helpful every step of the way and would recommend them without hesitation. They made the whole process of renting a home easy and straightforward and kept me updated at every stage. A 5* Service without doubt. Thank you....
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May 25,2015
Minithumbup
By:
May 25,2015
0 people found
this helpful
I am very pleased with the services provided by Burchell Edwards especially with Ryan Pemblington for being so polite,friendly,professional and made our hopes become reality. We have been registered with few agencies but could not find the house we wanted or if we found something was gone before we could view it.Therefore we were very disappointed and lost hopes in finding a decent house. Ryan called with few options every time there was a new property that will suit our needs and if we refused ...
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May 04,2015
Minithumbup
By:
May 04,2015
0 people found
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The best agent ever. Very polite and helpful person. If he was not so professional agent we would not rent this house....
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Apr 15,2015
Minithumbup
By:
Apr 15,2015
0 people found
this helpful
A very professional service from the Branch Manager friendly and polite giving regular updates and advice as required on letting out a property and helping resolve other issues....
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Mar 30,2015
Minithumbup
By:
Mar 30,2015
1 people found
this helpful
Pro-active in asking how the refurbishment of the property was proceeding, worked hard and effectively to find a tenant, and - very important to us after a bad experience with a previous tenant (not when Burchell Edwards were acting for us), they checked out the potential tenants and found another suitable tenant when there was a potential problem with one possible tenant....
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Dec 28,2014
Minithumbup
By:
Dec 28,2014
0 people found
this helpful
Excellent service, fast and profesional. I have a feeling Ryan stayed after hours to help us complete our tenency deal. It's been a pleasure. I would recomend the company and the agent to anyone....
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Nov 12,2014
Minithumbup
By:
Nov 12,2014
0 people found
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Excellent service, communications and result. The property was let in 8 days and helpful assistance in closing the transaction. No hesitation in recommending or using again....
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Comment on agent fees
Market rate
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Nov 07,2014
Minithumbup
By:
Nov 07,2014
0 people found
this helpful
I am absolutely delighted with the team at Burchell Edwards they are a credit to your business. I cannot speak highly enough of jasmine and Samantha. They went that extra mile to ensure I got the cottage both professionally and personally. I was in a bad place the cottage got cancelled due to circumstances out of my control, the girl's managed to talk to the landlady told her my situation and adsed her to give me a chance. I was absolutely over the moon, I could not thank them enough. I wor...
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Oct 24,2014
Minithumbup
By:
Oct 24,2014
0 people found
this helpful
The whole process of viewing, reserving, referencing and signing agreement was perfect. Ms Jasmine was very helpful and answer all the questions asked. I would definitely recommend this agency to others as so far the service was excellent. However, before i moved into the house i was told that the walls will be painted as it didn't look very nice. On my moving in day i have noticed that nothing has been done plus the shower was broken. So i was advised to ring the property maintenance team so th...
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Oct 09,2014
Minithumbup
By:
Oct 09,2014
0 people found
this helpful
Initially when looking at the two properties we saw, Ryan knew all the information that was helpful to us when looking around. He seemed to be able to answer all of our questions and anything he didn't know, he found out for us. Then when going through the application process over the phone I spoke with Sam who was knowledgable and really friendly. Again, when going back to the estate agents Ryan was lovely and helped us by explaining everything and made the whole process incredibly easy. If ...
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Comment on agent fees
It all seemed quite expensive but having not rented before I wasn\'t sure what to expect and as I loved the property I wanted to be able to live there despite the cost.
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Oct 08,2014
Minithumbup
By:
Oct 08,2014
0 people found
this helpful
Mr Brown We were really interested in this one property but we could only view it after 6pm and the response we got from Ryan was Β’Γ’β€šΒ¬Γ‹Ε“that not a problem when would you be able to come and look at the property' and with that we were booked in the same day for a late viewing, having got to the house Ryan was very welcoming and gave us some good ideas as we walked around about where things could go. Once we signed the paperwork Ryan told us the process and the next steps, we were k...
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Oct 02,2014
Minithumbup
By:
Oct 02,2014
0 people found
this helpful
The service was great, they were the helpful, prompt as possible and always warm reception. Would like to thank them for all their help!...
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Sep 05,2014
Minithumbup
By:
Sep 05,2014
0 people found
this helpful
From meeting ryan at 23 rotherham rd last month to show us round the house. I loved the house but it was in need of a makeover A few days later ryan phone and asked if we was renting the house. I told him it need too much work and was not for me cos of all the work that need doing.... Ryan say what if i can get the landlord to do the house up . Work u be interest then i said yes Later that day it was all sorted and was on my way to be moving in Ryan kept in touch everyday till the deal was...
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Comment on agent fees
Good
Was this helpful? Yes
Sep 04,2014
Minithumbup
By:
Sep 04,2014
0 people found
this helpful
Having tried several other lettings agencies previously, Sam made an instantly inspiring impression on me via the phone with a confident, yet honest and caring manor, and within one week of working with her team my house received 4 quality viewings, from which a great tenant was sourced and signed on a 2 year lease. Being dyslexic (my assistant is typing this for me) they were also able to guide me through all the paperwork hassle free too. A real bonus. Sam's superbly clear, efficient, frien...
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 93% accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
18 0 33 1 0 0 0 1 1 1
Grace  - upload your photo Grace
1 reviews

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Grace Knighton - upload your photo Grace Knighton
2 reviews

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Peter Elson - upload your photo Peter Elson
4 reviews

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John  - upload your photo John
3 reviews

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Victoria Block - no image available Victoria Block
Senior Lettings Negotiator
5 reviews

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Samantha Lees - no image available Samantha Lees
Lettings Manager
12 reviews

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Jasmine Beeching - no image available Jasmine Beeching
Lettings Manager
17 reviews

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matt carby - upload your photo matt carby
1 reviews

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Josh  - upload your photo Josh
2 reviews

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Ryan Pemblington - upload your photo Ryan Pemblington
9 reviews

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Amy Maskell - no image available Amy Maskell
Lettings Negotiator
2 reviews

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