• upload your photo
    Jonathan Pearson
  • claim your profile
    Peter Elson
  • claim your profile
    John
  • upload your photo
    Victoria Block
  • claim your profile
    Kelly
  • claim your profile
    Adam Cliff
  • upload your photo
    Jasmine Beeching
  • claim your profile
    Callum
No description available.
Burchell Edwards

13 Bath Street Ilkeston
Derbyshire
DE7 8AH

01159 327232

Jan 20,2015
Minithumbup
By:
Jan 20,2015
0 people found
this helpful
From the start of the process Adam was excellent. A card from Burchell Edwards was posted through my door and at the time i was thinking about renting the property. I phoned Adam and we arranged a meeting at the property. At that initial meeting (November 2014) he was very helpful and informative and because of this i had no hesitation in putting the property in his hands. However, at that time i was still in the process of removing my personal possessions so we agreed to leave the rental mar...
read full review
Comment on agent fees
The agents fees were as i expected - i went for the full management package which suits me as i do not live nearby, and i am perfectly happy.
Was this helpful? Yes
Jan 20,2015
Minithumbup
By:
Jan 20,2015
0 people found
this helpful
Callum; showed me Round the property; very polite, helpful, let me alone to inspect house and just bring on hand to answer any questions. Adam; dealt with all paper work in the office: knows his job. Fast, efficient and also very helpful....
read full review
Was this helpful? Yes
Jan 11,2015
Minithumbup
By:
Jan 11,2015
0 people found
this helpful
We are currently renting a property that was dual marketed (by the below landlord). I originally tried to contact the other company marketing the property as their listing came up first online, however after calling several times without an answer, I saw that it was also marketed by Burchell Edwards and called them instead. The property itself is exactly as described (and lovely). Callum was quick to arrange a viewing and even suggested another property of a similar style in the area, owned by...
read full review
Comment on agent fees
We felt that, in comparison to other local agents, the fees charged by Burchell Edwards were more expensive. The charge to reference an individual was the same as other agencies, however we were not given the option to be referenced as a couple which other agencies offer at a cheaper price than two individual referencing fees. We felt that the charge for drawing up the tenancy agreement was expensiv. As a property management company we felt that a standard tenancy agreement was probably in use for all properties (no property specific clauses or information was included) and as such only the address and names of tenants/landlords would need to be edited, which would not warrant the ‚£210 charge. The charge for renewing the tenancy agreement seems to be the same as other agents in the area.
Was this helpful? Yes
Jan 10,2015
Minithumbup
By:
Jan 10,2015
0 people found
this helpful
Hello Everyone From My experience i can see : For 10 days The Team was able to do all checks and paperworks whats need to be done . Well Done. 5 Stars from me , keep on going like this !!!! Velimir Neshev...
read full review
Was this helpful? Yes
Jan 10,2015
Minithumbup
By:
Jan 10,2015
0 people found
this helpful
We received a prompt and efficient service. The member of staff was in constant contact with us and kept us up to date. Overall a very friendly and effective business....
read full review
Was this helpful? Yes
Jan 06,2015
Minithumbup
By:
Jan 06,2015
0 people found
this helpful
Our rental property had been on the market for over two months with a rival lettings agent. There had been few viewings and no one had shown interest in letting the property. I spoke to two alternative local lettings agencies about joint marketing of the property and chose Burchell Edwards as their lettings negotiator, Adam Cliff, presented a more professional approach to business. Within one week of instructing Burchell Edwards the property had been viewed and a prospective tenant identified. I...
read full review
Was this helpful? Yes
Nov 22,2014
Minithumbdown
By:
Nov 22,2014
0 people found
this helpful
Found him to be very rude and not interested in me at all, only money. Will never rent or buy through you....
read full review
Was this helpful? Yes
By: Callum
Nov 24, 2014
View all comments (1)
Hi Jon, Can I ask what member of staff you have dealt with and which property it is that you have rented? Thanks,....
Nov 21,2014
Minithumbdown
By:
Nov 21,2014
0 people found
this helpful
Found a tenant for my propertyquickly but told me they had 2 small dogs, which I later found out were 3 large dogs!! Misled on the information given initially and have received a very poor fully managed letting service. Incidents include them saying they couldn't get in contact with the tenant by phone or email, although I contacted the tenant within 10 minutes of texting them. Very poor inspection team when he didn't even notice or comment on the state of the large front garden, dog hairs, ...
read full review
What agent could do to change your mind?
Done their job without being chased!
Was this helpful? Yes
Nov 11,2014
Minithumbup
By:
Nov 11,2014
0 people found
this helpful
I am working overseas so needed the agent to care care of some minor repairs, cleaning etc, even get someone on the garden, prior to the tenant moving in. They took care of everything and kept me informed of progress throughout. Also a friendly but professional attitude....
read full review
Was this helpful? Yes
Nov 04,2014
Minithumbup
By:
Nov 04,2014
0 people found
this helpful
The agents were both very friendly and greeted us with a kind approach. The viewing was good and the organisation was good. We even got to meet the landlord which was great. They accommodated our start date so we coincided with our next paycheck. They also offered contents insurance and had everything ready so the whole process was simple. Both agents were helpful all the way through....
read full review
Was this helpful? Yes
Oct 10,2014
Minithumbup
By:
Oct 10,2014
0 people found
this helpful
Friendly staff helped with my queries, fully explained to me all I needed to know. Helped the move into my first rented property easy and a success...
read full review
Comment on agent fees
Well they\'re a bit pricey but im happy as the service was worth the price
Was this helpful? Yes
Sep 23,2014
Minithumbup
By:
Sep 23,2014
0 people found
this helpful
Great service from Adam and Callum from first viewing to getting keys! Everything explained and sorted everything brilliantly. thanks :)...
read full review
Was this helpful? Yes
Sep 04,2014
Minithumbup
By:
Sep 04,2014
0 people found
this helpful
Adam was a great help from the moment I viewed the property unto the day I moved in. he kept me up to date with how the letting was going and remained friendly and professional throughout....
read full review
Was this helpful? Yes
Jul 31,2014
Minithumbup
By:
Jul 31,2014
0 people found
this helpful
I found Jonathan and Adam to be extremely professional when dealing with them. They were punctual with their replies and so so helpful with giving advice. I would without a doubt recommend Burchell Edwards because of the excellent service I have received....
read full review
Was this helpful? Yes
Jul 28,2014
Minithumbup
By:
Jul 28,2014
0 people found
this helpful
Adam viewed my property & advised on expected rental income. He accompanied prospective tenants to viewings and informed me of acceptance . He then arranged the tenancy agreement , inventory & gas safe certification. All actions were carried out to a high professional standard. Jonathan was also very helpful if Adam was out of office....
read full review
Comment on agent fees
Seemed the going rate for services provided.
Was this helpful? Yes
Jul 25,2014
Minithumbup
By:
Jul 25,2014
0 people found
this helpful
My experience with Adam Cliff was excellent, having come out of a relationship I was left with issue around my credit history, Adam was none judgmental and extremely helpful so that we could resolve this problem I felt that he was supportive of my needs I am extremely grateful for his help and the lovely new home I now rent Thank you...
read full review
Was this helpful? Yes
Jul 24,2014
Minithumbup
By:
Jul 24,2014
0 people found
this helpful
Very attentive and prompt in acting on requests. Kept informed of all matters that arose by phone or in person - even last minute hitch was overcome with a little organisation and planning. Would have preferred a more in depth meeting with tenant prior to letting (future note). Fees a minefield, as first time landlord ,but getting to grips with it slowly. Did have dealings with the whole team even new face Callum who looks promising....
read full review
Comment on agent fees
Advantages of a quick let to a suitable candidate outweighed pressing for another ‚£25 pcm. Next time likely up to original rental of ‚£625 pcm. As mentioned above as first time landlord fees a minefield but have had them explained but they do mount up and await realisation of a return.
Was this helpful? Yes
Jun 24,2014
Minithumbup
By:
Jun 24,2014
0 people found
this helpful
Well organised and the new tenant entered the property without any problems. Had to ask a few times about Agreement and in the end decided to go into branch....
read full review
Was this helpful? Yes
May 30,2014
Minithumbup
By:
May 30,2014
0 people found
this helpful
From the start, Jonathan has been very helpful and the service has been excellent. The previous lettings agent neglected their duties to ensure that the property was kept in good condition. As a result, the tenant had trashed the property and left without notice. I live over 100 miles away from the property and so contacted Burchell Edwards as my new agent. When I contacted Jonathan he told me that the lettings market was buoyant and I shouldn't have any problems finding a tenant. Be...
read full review
Was this helpful? Yes
Apr 30,2014
Minithumbup
By:
Apr 30,2014
0 people found
this helpful
very happy with yr service was happy with how you got me tenants very qiickly and they seem profesional people...
read full review
Was this helpful? Yes
Apr 30,2014
Minithumbup
By:
Apr 30,2014
0 people found
this helpful
I found all the staff very friendly and helpful. I would highly recommended this office to anyone I know that want to rent out property. I hope they carry on being as helpful....
read full review
Was this helpful? Yes
Apr 28,2014
Minithumbup
By:
Apr 28,2014
0 people found
this helpful
I\'m very pleased with Adam Cliff and all staff at Birchall Edwards Ilkeston branch. As a reluctant landlord I found them very helpfull with their expert and professional advice, quickly finding a tennant and continuing to manage the property for me. Many Thanks...
read full review
Was this helpful? Yes
Apr 25,2014
Minithumbup
By:
Apr 25,2014
0 people found
this helpful
Adam is a credit to your staff. He worked very hard to find me a property and he was there at every step. Even at the last minute adam was there. He went out of his way to help. I would recommend the Ilkeston branch....
read full review
Was this helpful? Yes
Apr 14,2014
Minithumbup
By:
Apr 14,2014
0 people found
this helpful
My friend Hayley and I viewed several properties with Adam Cliff over the last month and he was very helpful. This is my first time moving out of the property I live in with my mother, and he was very reassuring. He was incredibly knowledgable about the properties we viewed and offered many insights on the area and the local amenities. He explained all documentation thoroughly and answered all queries we had. He was very patient and nothing was too much trouble! I thoroughly recommend Adam for a...
read full review
Was this helpful? Yes
Apr 14,2014
Minithumbup
By:
Apr 14,2014
0 people found
this helpful
I would highly recommend to anyone to use the same letting agent I did. He was kind, friendly, polite and very knowledgeable on all subjects. I found it a pleasure working with him and would definitely feel comfortable recommending him to any of my friends or family. I had no problems with anything through the letting agents and would love to use them again in future!...
read full review
Was this helpful? Yes
Apr 01,2014
Minithumbup
By:
Apr 01,2014
0 people found
this helpful
Adam took me round the property and was very informative and helpful. Once i decided to go ahead with the rental he was very efficient in getting everything sorted. He was always very pleasant n friendly to talk to....
read full review
Was this helpful? Yes
Mar 27,2014
Minithumbup
By:
Mar 27,2014
0 people found
this helpful
Agent was very helpful, informative and cooperative. Brilliant communication whilst dealing with renting the property and extremely helpful as I myself am a first time tennant. Excellent customer service, very friendly members of staff....
read full review
Was this helpful? Yes
Feb 20,2014
Minithumbup
By:
Feb 20,2014
0 people found
this helpful
A very positive experience with the staff at Burchell Edwards in Ilkeston who were very helpful from start to finish. My property was only actually empty for about 2 weeks in total so very pleased with the speed at which it was let. Will continue to use agent again in the future....
read full review
Was this helpful? Yes
Nov 17,2013
Minithumbup
By:
Nov 17,2013
0 people found
this helpful
I was really pleased with the service I received when selling my aunties house. The staff where very helpful and kept me well informed at each stage of the sale. Sold in record time only 5 weeks from valuation to completion. thanks...
read full review
Was this helpful? Yes
Nov 13,2013
Minithumbup
By:
Nov 13,2013
0 people found
this helpful
Kelly really helped with our overall lease of the house and she has been lovely throughout the whole process and really helped with any problems we have had quickly and efficiently....
read full review
Was this helpful? Yes
Areas covered
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 95% accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
  • Min: £0
  • Max: £0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
16 3 15 1 1 1 0 0 0 0
Jonathan Pearson - no image available Jonathan Pearson
Lettings Branch Manager
8 reviews

About Jonathan No description set View full profile
Peter Elson - upload your photo Peter Elson
4 reviews

About Peter No description set View full profile
John  - upload your photo John
3 reviews

About John No description set View full profile
Victoria Block - no image available Victoria Block
Senior Lettings Negotiator
5 reviews

About Victoria No description set View full profile
Kelly  - upload your photo Kelly
3 reviews

About Kelly No description set View full profile
Adam Cliff - upload your photo Adam Cliff
19 reviews

About Adam No description set View full profile
Jasmine Beeching - no image available Jasmine Beeching
Lettings Manager
17 reviews

About Jasmine No description set View full profile
Callum  - upload your photo Callum
1 reviews

About Callum No description set View full profile

Job vacancies

Please see a list of jobs available

Fees

No fees set.

Complaints Procedure

No procedure available.

Branch rankings


Overall

Estate Agents Rankings

Letting Agents Rankings

Opening hours


Find the Best Agent to
Buy, Sell or Rent Property



.