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Burchell Edwards

21 Bath Street Ilkeston
Derbyshire
DE7 8AH

01159 327232
Website not available

Properties for Sale
Properties to Rent

“Top Class service...”

Jul 01,2018
Minithumbup
By: 'Steve'
Jul 01,2018
0 people found
this helpful
My first contact with Burchell Edwards was through Holly when she came to value my house. She is extremely professional, knowledgeable of the local market and gave me good advice and a valuation on my home which I had hoped to achieve. Once I had ...
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Comment on agent fees
Excellent value for money
Was this helpful? Yes

“Residential Sale...”

Apr 20,2018
Minithumbup
By: 'Andy'
Apr 20,2018
0 people found
this helpful
I sold with Burchells Ilkeston and they were excellent. Gemma Jade and Holly I would highly recommend. I work for a different agent and chose Burchells as I know Gemma is a very proactive sales manager. My house sale fell through twice due to chain ...
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Comment on agent fees
Fees are fair
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“Excellent...”

Apr 20,2018
Minithumbup
By: 'Gascoyne'
Apr 20,2018
0 people found
this helpful
We have had a very positive experience with all staff at Burchell and Edwards. Everything was explained to us about what would happen and when. All staff have been lovely and listened to our worries and concerns. They priced our house just right and it ...
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Comment on agent fees
good
Was this helpful? Yes
Mar 02,2018
Minithumbup
By: 'Lorraine Attenborough'
Mar 02,2018
0 people found
this helpful
The service that you provided on the recent letting of my property was second to none...very quick and efficiently done..well done and a big thankyou...no landlord wants to see a property empty...when i come into the agency, all the staff are ...
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Comment on agent fees
Everyone has to pay fees...i dont have a comparison of what other agents charge...so can't make an acurate comment on this
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Jan 23,2018
Minithumbdown
By: 'royr'
Jan 23,2018
1 people found
this helpful
We have used Burchell Edwards to manage the letting of only one of our 5 properties, and I can only say their service is awful. Once the current let comes to an end we will never user them again. There is too much to say here, ...
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Comment on agent fees
I was changed £90 for them to do something which involved no work on there part at all.
Was this helpful? Yes
Jan 22,2018
Minithumbup
By: 'Adam Gouldson'
Jan 22,2018
0 people found
this helpful
Jade was a pleasure to deal with from start to finish. I know she was there to do a job however we always felt she went the extra mile to help us. We had a lot of problems with our chain but having someone like ...
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Comment on agent fees
We didn't have any fees to pay the agent.
Was this helpful? Yes
Jan 15,2018
Minithumbup
By: 'MarcoLeeZikic'
Jan 15,2018
0 people found
this helpful
Jade and Gemma were amazing! They did everything they could to assist in the sale of the property and even went the extra mile when I was sick by delivering form for me to sign. The whole experience was pretty much stress free (as much ...
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Comment on agent fees
Good
Was this helpful? Yes
Jan 14,2018
Minithumbup
By: 'Bob'
Jan 14,2018
0 people found
this helpful
I am a Property Investor, Jade has shown me round several properties in the area. On each occasion she has been very professional, always on time, courteous and providing the property brochure whilst answering questions or offering to find the answer from her colleagues before ...
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Comment on agent fees
Not applicable
Was this helpful? Yes
Jan 14,2018
Minithumbup
By: 'Carrie'
Jan 14,2018
0 people found
this helpful
Jade showed us round our property & provided us with an excellent service from start to finish. She was always happy to help with any questions we had. Even after the property had sold I phoned Jade with a query and she solved it straight ...
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Was this helpful? Yes
Nov 27,2017
Minithumbdown
By: 'John'
Nov 27,2017
2 people found
this helpful
Very unprofessional, dishonest and not customer focussed at all. Devalued my house to get a quick sale and get commission from a house builder as previously valued my house 2 months prior for a private sale and valued it much higher. Would not recommend at all....
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Comment on agent fees
Too high.
Was this helpful? Yes
Jan 20,2015
Minithumbup
By: 'Liz Wheeler'
Jan 20,2015
1 people found
this helpful
From the start of the process Adam was excellent. A card from Burchell Edwards was posted through my door and at the time i was thinking about renting the property. I phoned Adam and we arranged a meeting at the property. At that initial meeting (...
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Comment on agent fees
The agents fees were as i expected - i went for the full management package which suits me as i do not live nearby, and i am perfectly happy.
Was this helpful? Yes
Jan 20,2015
Minithumbup
By: 'Dave Walker'
Jan 20,2015
0 people found
this helpful
Callum; showed me Round the property; very polite, helpful, let me alone to inspect house and just bring on hand to answer any questions. Adam; dealt with all paper work in the office: knows his job. Fast, efficient and also very helpful....
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Jan 11,2015
Minithumbup
By: 'LyndseyP'
Jan 11,2015
0 people found
this helpful
We are currently renting a property that was dual marketed (by the below landlord). I originally tried to contact the other company marketing the property as their listing came up first online, however after calling several times without an answer, I saw that it was ...
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Comment on agent fees
We felt that, in comparison to other local agents, the fees charged by Burchell Edwards were more expensive. The charge to reference an individual was the same as other agencies, however we were not given the option to be referenced as a couple which other agencies offer at a cheaper price than two individual referencing fees. We felt that the charge for drawing up the tenancy agreement was expensiv. As a property management company we felt that a standard tenancy agreement was probably in use for all properties (no property specific clauses or information was included) and as such only the address and names of tenants/landlords would need to be edited, which would not warrant the ‚£210 charge. The charge for renewing the tenancy agreement seems to be the same as other agents in the area.
Was this helpful? Yes
Jan 10,2015
Minithumbup
By: 'Neshev'
Jan 10,2015
0 people found
this helpful
Hello Everyone From My experience i can see : For 10 days The Team was able to do all checks and paperworks whats need to be done . Well Done. 5 Stars from me , keep on going like this !!!! Velimir Neshev...
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Jan 10,2015
Minithumbup
By: 'Sazwizz'
Jan 10,2015
0 people found
this helpful
We received a prompt and efficient service. The member of staff was in constant contact with us and kept us up to date. Overall a very friendly and effective business....
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Jan 06,2015
Minithumbup
By: 'Phil Bacon'
Jan 06,2015
1 people found
this helpful
Our rental property had been on the market for over two months with a rival lettings agent. There had been few viewings and no one had shown interest in letting the property. I spoke to two alternative local lettings agencies about joint marketing of the ...
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Was this helpful? Yes
Nov 22,2014
Minithumbdown
By: 'Jon'
Nov 22,2014
1 people found
this helpful
Found him to be very rude and not interested in me at all, only money. Will never rent or buy through you....
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By: Callum
Nov 24, 2014
View all comments (1)
Hi Jon, Can I ask what member of staff you have dealt with and which property it is that you have rented? Thanks, ...
Nov 21,2014
Minithumbdown
By: 'D'
Nov 21,2014
1 people found
this helpful
Found a tenant for my propertyquickly but told me they had 2 small dogs, which I later found out were 3 large dogs!! Misled on the information given initially and have received a very poor fully managed letting service. Incidents include them saying they couldn't get in ...
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What agent could do to change your mind?
Done their job without being chased!
Attached Files
Was this helpful? Yes
Nov 11,2014
Minithumbup
By: 'Peter'
Nov 11,2014
1 people found
this helpful
I am working overseas so needed the agent to care care of some minor repairs, cleaning etc, even get someone on the garden, prior to the tenant moving in. They took care of everything and kept me informed of progress throughout. Also a friendly but ...
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Was this helpful? Yes
Nov 04,2014
Minithumbup
By: 'Daniel Meghen-kirkwood'
Nov 04,2014
0 people found
this helpful
The agents were both very friendly and greeted us with a kind approach. The viewing was good and the organisation was good. We even got to meet the landlord which was great. They accommodated our start date so we coincided with our next paycheck. They ...
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Was this helpful? Yes
Oct 10,2014
Minithumbup
By: 'neneh'
Oct 10,2014
0 people found
this helpful
Friendly staff helped with my queries, fully explained to me all I needed to know. Helped the move into my first rented property easy and a success...
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Comment on agent fees
Well they\'re a bit pricey but im happy as the service was worth the price
Was this helpful? Yes
Sep 23,2014
Minithumbup
By: 'Joanne'
Sep 23,2014
0 people found
this helpful
Great service from Adam and Callum from first viewing to getting keys! Everything explained and sorted everything brilliantly. thanks :)...
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Was this helpful? Yes
Sep 04,2014
Minithumbup
By: 'Simon F'
Sep 04,2014
0 people found
this helpful
Adam was a great help from the moment I viewed the property unto the day I moved in. he kept me up to date with how the letting was going and remained friendly and professional throughout....
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Was this helpful? Yes
Jul 31,2014
Minithumbup
By: 'Karen corbett'
Jul 31,2014
1 people found
this helpful
I found Jonathan and Adam to be extremely professional when dealing with them. They were punctual with their replies and so so helpful with giving advice. I would without a doubt recommend Burchell Edwards because of the excellent service I have received....
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Jul 28,2014
Minithumbup
By: 'Roy Lines'
Jul 28,2014
1 people found
this helpful
Adam viewed my property & advised on expected rental income. He accompanied prospective tenants to viewings and informed me of acceptance . He then arranged the tenancy agreement , inventory & gas safe certification. All actions were carried out to a high professional standard. Jonathan was also ...
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Comment on agent fees
Seemed the going rate for services provided.
Was this helpful? Yes
Jul 25,2014
Minithumbup
By: 'Janette'
Jul 25,2014
0 people found
this helpful
My experience with Adam Cliff was excellent, having come out of a relationship I was left with issue around my credit history, Adam was none judgmental and extremely helpful so that we could resolve this problem I felt that he was supportive of my needs ...
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Jul 24,2014
Minithumbup
By: 'Nick'
Jul 24,2014
1 people found
this helpful
Very attentive and prompt in acting on requests. Kept informed of all matters that arose by phone or in person - even last minute hitch was overcome with a little organisation and planning. Would have preferred a more in depth meeting with tenant prior to ...
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Comment on agent fees
Advantages of a quick let to a suitable candidate outweighed pressing for another ‚£25 pcm. Next time likely up to original rental of ‚£625 pcm. As mentioned above as first time landlord fees a minefield but have had them explained but they do mount up and await realisation of a return.
Was this helpful? Yes
Jun 24,2014
Minithumbup
By: 'Andy'
Jun 24,2014
1 people found
this helpful
Well organised and the new tenant entered the property without any problems. Had to ask a few times about Agreement and in the end decided to go into branch....
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May 30,2014
Minithumbup
By: 'Yvonne'
May 30,2014
1 people found
this helpful
From the start, Jonathan has been very helpful and the service has been excellent. The previous lettings agent neglected their duties to ensure that the property was kept in good condition. As a result, the tenant had trashed the property and left without notice. I ...
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Was this helpful? Yes
Apr 30,2014
Minithumbup
By: 'johnny hagan'
Apr 30,2014
1 people found
this helpful
very happy with yr service was happy with how you got me tenants very qiickly and they seem profesional people...
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Was this helpful? Yes
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
85% customers were satisfied with fees 85% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £158,000
  • Max: £158,000

Letting
  • Min: £0
  • Max: £0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
18 4 15 1 5 1 2 0 0 1

Fees

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Complaints Procedure

No procedure available.
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