No description available.
Burchell Edwards

Unit 3 Queens Court, Gravelly Hill Erdington, Birmingham
West Midlands
B23 6BJ

0121 373 6320
Website not available

Properties for Sale
Properties to Rent

Jan 25,2018
Minithumbdown
By: 'Sheb'
Jan 25,2018
3 people found
this helpful
Worst agent,poor service,stay away at every cost I managed to put my property at rent with this agent,was fixed with a tenant who failed finance check but was told she has a guarantor ,was reassured and contract signed ,with tenant as expected ...
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Comment on agent fees
As expected higher with no value
Was this helpful? Yes
Jun 17,2017
Minithumbdown
By: 'Disappointed!!'
Jun 17,2017
2 people found
this helpful
This is the worst Estate Agents in the world. They are also dishonest. Trying to sell a house that wasn't ready to be sold and kept us hanging in for 6 months. We pulled out in the end. From their mortgage advice to in branch staff.......
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Comment on agent fees
Don't know, was a buyer but wouldn't go to them to sell anything
Was this helpful? Yes
Mar 13,2017
Minithumbdown
By: 'Samuel Roberts'
Mar 13,2017
4 people found
this helpful
STAY CLEAR! I was a prospective buyer and encountered numerous problems with this estate agent. I would be here all day if I listed the problems. Overall poorly run, poor staff, shocking levels of customer service. You have been warned!...
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Comment on agent fees
Bad
Was this helpful? Yes
Jan 27,2017
Minithumbdown
By: 'centime'
Jan 27,2017
4 people found
this helpful
I have arranged viewings with various estate agents and was appalled by the shocking way Burchell Edwards treat their prospective buyers. Staff took days to arrange viewings, had to be chased as they would not call you back when they said they would, were abrupt, ...
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Was this helpful? Yes
Oct 07,2016
Minithumbdown
By: 'lwatts'
Oct 07,2016
6 people found
this helpful
Would most definitely not recommend. I am actually quite shocked at how badly they treated me as a prospective buyer. I viewed a property which was being sold by a company. When I viewed it, I was told that the company had a figure in ...
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Comment on agent fees
N/A
Was this helpful? Yes
Feb 18,2016
Minithumbdown
By: 'genuine buyer'
Feb 18,2016
3 people found
this helpful
shockingly bad service. Tried to acquire a property through this agent that had been on the market for a while. They were not very good at returning calls or keeping me updated on the offer progress. Was messed around with how my offer was dealt ...
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What agent could do to change your mind?
n/a
Attached Files
Comment on agent fees
n/a
Was this helpful? Yes
Aug 08,2014
Minithumbup
By: 'Martin'
Aug 08,2014
0 people found
this helpful
Dan and Will were both friendly and approachable. They offered a professional service and let the house at a competitive price with minimal downtime. I would recommend them....
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Was this helpful? Yes
Jul 21,2014
Minithumbup
By: 'Graham Willkinson'
Jul 21,2014
0 people found
this helpful
Will was very helpful as it was a bit of a rush. However I have still not had an inventory. Also was not informed that it was pay as you go electric before I moved in. Plus there was a need to get authority to ...
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Was this helpful? Yes
Jul 21,2014
Minithumbdown
By: 'Mohammed Abbid'
Jul 21,2014
3 people found
this helpful
The agents were very slow in responding to my calls during the vetting process Incorrect information was entered on to the documents, Inventory, Invoice etc... and this has taken time to rectify...
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Comment on agent fees
The fees were not explained in full They are too expensive for the level of service provided
Was this helpful? Yes
May 21,2014
Minithumbup
By: 'Alana'
May 21,2014
0 people found
this helpful
Great service with friendly and professional staff. I needed to move quickly and the Burchell Edwards was very efficient at getting everything sorted. Liam was a true professional who provided great advice, prompt responses to all my queries, he was also helpful and honest and ...
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Was this helpful? Yes
May 21,2014
Minithumbup
By: 'Nita D'
May 21,2014
0 people found
this helpful
Highly recommend Liam, always professional and asked questions thoroughly and prompt in taking action. He was very attentive, put in a lot of effort and patience throughout the whole letting process and found me an amazing place. What I think stands out most about Liam ...
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Was this helpful? Yes
Jan 14,2014
Minithumbdown
By: 'Miroslav Csecsi'
Jan 14,2014
0 people found
this helpful
Today is the 52nd day after end of the letting property through this agency. So far I have not received the deposit....
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Was this helpful? Yes
By: Daniel
Jan 14, 2014
View all comments (1)
Hi Miroslav, I apologise for the inconvenience and difficulties you are experiencing. Although I have spoken to yourself and your co-tenant regarding this issue I just wanted to clarify that this timescale is not unheard of in the deposit claim process. It can take up to 3 months for the deposit process to be completed and paid out. I had previously advised your co-tenant that the deposit had been requested on your behalf and we were awaiting a response in order to proceed further with reclaimin ...
Sep 07,2013
Minithumbup
By: 'Anna'
Sep 07,2013
0 people found
this helpful
To Whom it may concern, I would like to give my views on Liam, as i have taken a property from the agency he works for.This gentleman was very good with his customer service,very professional and helpful from start till the end .I ...
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Was this helpful? Yes
Jul 28,2013
Minithumbup
By: 'NewLandlord'
Jul 28,2013
0 people found
this helpful
Looking to let my property out for the first time and naturally went to the agents that I saw had the most boards in the area as that usually suggests they would be the better agents in the area. As I am moving out of ...
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Was this helpful? Yes
Jul 24,2012
Minithumbdown
By: 'Out of Here'
Jul 24,2012
2 people found
this helpful
The description of the property was totally inaccurate. Garage? No! Fridge Freezer? No. Cooker? No! Washing machine? No! All supposed to be in the property but not. Don\'t seem to bother finding out anything about the properties the let. You do get nice pictures ...
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Was this helpful? Yes
Jun 25,2012
Minithumbup
By: 'Danusia'
Jun 25,2012
2 people found
this helpful
I recently let a property with my husband after moving up from London for a job relocation. We wanted to rent before purchasing as we did not know the area. John and Daniel were brilliant in the office and really helped us out offering great ...
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Was this helpful? Yes
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
17% customers were satisfied with fees 33% accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
  • Min: £0
  • Max: £0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
2 2 5 2 0 0 0 0 0 5

Fees

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Complaints Procedure

No procedure available.

Awards won by Burchell Edwards, Birmingham B23 6BJ


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