Burchell Edwards
Burton On Trent, Burton-on-Trent, DE14
4.5/5, 91 reviews
89% recommended
33% sales valuation accuracy
75% sales fee satisfaction
Offering outstanding levels of customer service and marketing, all of our Burchell Edwards branches strive to exceed the expectations of our clients. Our expert local knowledge, unrivalled marketing materials, exceptional online presence and an ability to adapt to an ever changing market place means that we are a leading agent ... show more Offering outstanding levels of customer service and marketing, all of our Burchell Edwards branches strive to exceed the expectations of our clients. Our expert local knowledge, unrivalled marketing materials, exceptional online presence and an ability to adapt to an ever changing market place means that we are a leading agent when it comes to buying, selling or renting in the Midlands.

...left to get your reviews in for the
2019 Estate & Letting Agent Awards


Opening Hours
Address

Burchell Edwards
Britannia HouseStation Street
Burton-on-Trent
Staffordshire
DE14 1AN
01283 530 169

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 33% 75% £135,000 £225,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
39 3 36 3 0 0 1 0 5 4
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
Latest Properties

No Properties

“Amazing experience from walking through the d......”

Share on :
Aug 16,2019
Minithumbup
By: 'Alastair hadden'
Aug 16,2019
0 people found
this helpful
Amazing experience from walking through the door and agent dealing with the buying of the house Also mortgage adviser used amazing helping in smooth purchase have already recommended to others...
read full review
Was this helpful? Yes

“Alexander Orme...”

Share on :
Jul 02,2019
Minithumbdown
By: 'Philip hodges'
Jul 02,2019
0 people found
this helpful
Alex always helpful and proffesional. Any issues communicated too me quickly and resolved well between us. Only reason im leaving Burchwell Edward's is couldn't find me a tenant unfortunately with the time i had. Gladly recommended Alex ....
read full review
Was this helpful? Yes

“always efficient...”

Share on :
May 29,2019
Minithumbup
By: 'CJ'
May 29,2019
0 people found
this helpful
Alex always kept me informed and updated, extremely efficient, I would recommend their service to all and everyone wherever you are...
read full review
Comment on agent fees
you pay for what you get and I had peace of mind with Burchell Edwards looking after my property
Was this helpful? Yes

“Already written review...”

Share on :
May 24,2019
Minithumbup
By: 'E l furness'
May 24,2019
0 people found
this helpful
I would like to draw your attention to Tara Shipley. In my opinion she is a valuable member of your team. I had already spoken to someone regarding £102 being put into my account. Nothing had been done , until I spoke to Tara, who chased the ...
read full review
Was this helpful? Yes

“DO NOT USE THIS AGENCY...”

Share on :
May 11,2019
Minithumbdown
By: 'Tenant'
May 11,2019
0 people found
this helpful
DO NOT USE! This agency was an absolute nightmare with rude staff members! We rented a property for 800pound a month and for what? Nothing. This agency will allow you to live in an un-safe property with ceilings falling through, black mould and without appliances ...
read full review
Comment on agent fees
Bad
Was this helpful? Yes

“Rent Cllection to Managment Service...”

Share on :
May 08,2019
Minithumbup
By: 'RajiK'
May 08,2019
0 people found
this helpful
Previously I had a rent only collection agreement, however now I have moved the full management service, This is solely down to Paul. When my tenants were leaving my property it was unfortunate timing as my dad had just passed away. This was a very ...
read full review
Comment on agent fees
Agents fees were as expected - good.
Was this helpful? Yes

“Excellent Service...”

Share on :
May 08,2019
Minithumbup
By: 'Ingrid'
May 08,2019
0 people found
this helpful
I am happy to say Thank you to Bradley for all his help. He always listened and took care of sorting out any issues or questions I had. Bradley is an excellent and highly recommended representative of this company. So, make sure you treat him ...
read full review
Comment on agent fees
Good
Was this helpful? Yes

“Tara Shipley, customer service...”

Share on :
May 02,2019
Minithumbup
By: 'Geoffrey White'
May 02,2019
0 people found
this helpful
Tara is pleasant and attentive. She listens and takes care to understand. Tara is a brilliant communicator, and follows up on any issue to ensure a satisfactory conclusion. Tara is an excellent representative of your organisation....
read full review
Comment on agent fees
Not applicable
Was this helpful? Yes

“Very helpful, quick and informative...”

Share on :
Mar 13,2019
Minithumbup
By: 'Jenny'
Mar 13,2019
0 people found
this helpful
Bradley was brilliant, quick and very helpful. He kept me updated with what was going on with my deposit and did all he could to make it as smooth and quick as possible....
read full review
Was this helpful? Yes

“Deposit return...”

Share on :
Feb 14,2019
Minithumbup
By: 'Lindsey'
Feb 14,2019
0 people found
this helpful
I had been trying to get my deposit back for a while and Bradley chased it for me. He always replied and resolved it quickly for me. I have dealt with various other people at Burchell Edwards and felt let down and ignored, Bradley has ...
read full review
Was this helpful? Yes

“Excellent Property Co-ordinator...”

Share on :
Jan 28,2019
Minithumbup
By: 'Shuyin'
Jan 28,2019
0 people found
this helpful
Having let out my property with agent management for a few years, I was thinking whether it is time to manage it myself. Glad I didn't, my property co-ordinator David who started looking after my property in May 2018 has been absolutely fantastic. There have been ...
read full review
Comment on agent fees
Fair
Was this helpful? Yes

“Relief...”

Share on :
Jan 28,2019
Minithumbup
By: 'PatrickBrum'
Jan 28,2019
0 people found
this helpful
I work full time and also have buy to let property managed by Burchell Edwards. Bradley has helped me with his professional manner, understanding of tenants needs and my responsibilities as a landlord. He is very knowledgeable about the intricacies of managing tenants and my ...
read full review
Comment on agent fees
Fair
Was this helpful? Yes

“Assist remove tennant...”

Share on :
Jan 21,2019
Minithumbup
By: 'Martin Billingham'
Jan 21,2019
0 people found
this helpful
Emma has provided a first class service, prompt, polite and very knowledgable in all her emails, I am extremely happy with the service...
read full review
Comment on agent fees
No fees as I'm a life time member
Was this helpful? Yes

“Excellent service!...”

Share on :
Jan 03,2019
Minithumbup
By: 'AB'
Jan 03,2019
0 people found
this helpful
Luke handled my query in an absolutely outstanding manner represented the Burchell Edwards company in an excellent manor! His phone skills and problem solving skills are flawless!...
read full review
Comment on agent fees
Fees were no
Was this helpful? Yes

“I'm very pleased with them, they provide great service...”

Share on :
Nov 13,2018
Minithumbup
By: 'Tamas B'
Nov 13,2018
0 people found
this helpful
They helped us in everything so we are very pleased with the service they provided. Helpful and friendly people. I would highly recommend them....
read full review
Was this helpful? Yes

“Excellent service...”

Share on :
Oct 13,2018
Minithumbup
By: 'Coral'
Oct 13,2018
0 people found
this helpful
Bradley is an excellent communicator and has solved all my problems with my property he is very patient and positive...
read full review
Comment on agent fees
I would prefer to pay less
Was this helpful? Yes

“from a grateful tenant...”

Share on :
Sep 27,2018
Minithumbup
By: 'emma'
Sep 27,2018
0 people found
this helpful
Following an horrendous incident at my property Bradley helped to get everything sorted and back to normal. It was a stressful few months but Bradley was always calm, even when I had lost the plot! He dealt with all the workmen which made things easier ...
read full review
Was this helpful? Yes

“End of tenancy...”

Share on :
Aug 14,2018
Minithumbup
By: 'Victoria'
Aug 14,2018
0 people found
this helpful
After having a difficult time with the landlords Alex went up and above for us with ending our tenancy. Can't rate him enough!! Thank you Alex!...
read full review
Was this helpful? Yes

“Diligent and responsive...”

Share on :
Aug 14,2018
Minithumbup
By: 'Sandra'
Aug 14,2018
0 people found
this helpful
As a landlord, I have had various dealings with a few members of Burchell Edwards staff. I would like to acknowledge the fact that Alexander Orme, the Property Co-ordinator at Gibralter House Burton on Trent is by far the most diligent, responsive and respectful of ...
read full review
Was this helpful? Yes

“Best Customer Service...”

Share on :
Aug 03,2018
Minithumbup
By: 'Gail'
Aug 03,2018
0 people found
this helpful
I would like to express my gratitude to your staff member David Singh who has shown nothing but professionalism, politeness and always took the time to help with issues I had. Cannot fault his Customer Service which has been excellent throughout our correspondence. David is ...
read full review
Was this helpful? Yes

“Deposit Issues...”

Share on :
Jul 21,2018
Minithumbup
By: 'Gareth Onions'
Jul 21,2018
0 people found
this helpful
Excellent service . Very helpful and proactive . Job sorted . Not sure why you need twenty words when it is apparent that the customer is happy ....
read full review
Was this helpful? Yes

“Excellent...”

Share on :
Jul 12,2018
Minithumbup
By: 'Elaine Dods'
Jul 12,2018
0 people found
this helpful
Tabitha could not have been more helpful. Very friendly and quick to come back to you and nothing is too much trouble....
read full review
Was this helpful? Yes

“Thank you...”

Share on :
Jun 24,2018
Minithumbup
By: 'Rose'
Jun 24,2018
0 people found
this helpful
Thank you for all your hard work on my property recently with having to unfortunately vacate a property. it's greatly appreciated!...
read full review
Was this helpful? Yes

“Such helpful lovely people!...”

Share on :
Jun 07,2018
Minithumbup
By: 'Laura Winson'
Jun 07,2018
0 people found
this helpful
Tabitha and Tara are two lovely ladies that went out of their way to help me, they stayed in contact called back when they said they would and we're just lovely and helpful every time I spoke to them. They made what could of been ...
read full review
Was this helpful? Yes

“Landlord Support...”

Share on :
May 30,2018
Minithumbup
By: 'GMack'
May 30,2018
0 people found
this helpful
After several adverse property condition reports and associated damage, we decided to serve notice under Section 21 of the Housing act 1988. The support from Burchall Edwards and specifically David Singh, has been excellent in terms of communication, speed of response and coordination with 3rd parties - ...
read full review
Comment on agent fees
respectable
Was this helpful? Yes

“I can't thank her enough!...”

Share on :
May 16,2018
Minithumbup
By: 'T'
May 16,2018
0 people found
this helpful
Tara Shipley has been helpful from the beginning. We did encounter several issues with our landlady and she has assisted us with kindness and professionalism. She is very quick to respond, very knowledgeable and polite. She is a great asset to the organisation. Thanks again!...
read full review
Was this helpful? Yes
By: Fiona Prescott
May 30, 2018
View all comments (1)
Very unprofessional, poor services and a big 'rip off'. Calls are never returned. They lie about monthly checks and allow tenants to breach contract ie having pets in property, repainting walls, stealing items left in the property etc. Stay away from Burchell Edwards. Staff gets changed so often, this agent is a joke. ...

“Not happy...”

Share on :
May 14,2018
Minithumbdown
By: 'Royr'
May 14,2018
1 people found
this helpful
I've been letting a property though Burchell Edwards for over a year now. I've never been happy with there service I've received, they never return calls, they don't do what they say they will. The format of their monthly statement is awful. And in my ...
read full review
Comment on agent fees
They are higher then any other agent I use.
Was this helpful? Yes

“Excellent...”

Share on :
May 02,2018
Minithumbup
By: 'Elaine Dods'
May 02,2018
0 people found
this helpful
Adeeba Asghar has always been very efficient and helpful with any of my requests and would always keep me informed....
read full review
Was this helpful? Yes

“Adeeba Asghar...”

Share on :
Apr 30,2018
Minithumbup
By: 'D Wright'
Apr 30,2018
0 people found
this helpful
We experienced a couple of issues with this rental, one quite important, Adeeba was very friendly, knowledgeable and helpful and both issues were sorted as soon as possiblem...
read full review
Was this helpful? Yes

“Satisfactory...”

Share on :
Apr 27,2018
Minithumbup
By: 'Mohammed'
Apr 27,2018
0 people found
this helpful
Fantastic support received from Mr. Paul waters always. He is easy to talk to and pays huge attention to the needs required. He does not require reminder for a job we entrust him with...
read full review
Comment on agent fees
Good
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Burchell Edwards, Burton-on-Trent DE14 1AN


.
As Seen On

Find the Best Agent to
Sell or Rent Your Home