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Burchell Edwards

1-3 Bridge Street Belper
Derbyshire
DE56 1AY

01773 822622

Jul 24,2015
Minithumbup
By:
Jul 24,2015
0 people found
this helpful
Jamie has been most helpful and proactive throughout, a friendly guy who has found new tenants for my property far faster than I had ever expected. I am very pleased with the service he has provided and would certainly hope Jamie is still around the next time I need help searching for tenants....
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Was this helpful? Yes
Jun 21,2015
Minithumbup
By:
Jun 21,2015
0 people found
this helpful
We were finding it diffucult to rent out the property and on our frequent visits we found advertising from Burchell Edwards so we thought we'd try them. Their response was prompt and efficient; they clearly stated their fees up front and explained their services. within a few days we had sevberal prospective viewings and a suitable tenant was in place. all in all an impressive performance. My only negative comment is that even once we had engaged them they still kept sending us advertising liter...
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Jun 10,2015
Minithumbup
By:
Jun 10,2015
0 people found
this helpful
Extremely polite and professional, looks into the needs and requirements of the property you are looking for and also keeps in contact with you to keep you updated of any progress....
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Comment on agent fees
I do feel the admin fees are extremely high I do know a few agents which charge these types of fees and others that are considerably lower.
Was this helpful? Yes
May 13,2015
Minithumbup
By:
May 13,2015
0 people found
this helpful
Since taking out a buy to let mortgage out on this property in Oct 2014, Callum & Adam have found us 2 sets of tenants (as letting agents), and we have used Burchell Edwards for the property managment, Callum & Adam have been in the forefront of dealings with both tenants and ourselves and nothing as been to much trouble for them to sort out, including chasing tenants up for lost keys. They have really gave us an A1 service and would recommend the whole team to sort out all your property...
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Comment on agent fees
Got a Great Deal from them
Was this helpful? Yes
Apr 15,2015
Minithumbup
By:
Apr 15,2015
0 people found
this helpful
Property let quickly, at a fair rent, with little fuss to excellent tenants. Administration all smooth and generally stress free. Compared favourably with another agent who had failed to let the property despite having it on their books for four weeks....
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Was this helpful? Yes
Mar 10,2015
Minithumbup
By:
Mar 10,2015
0 people found
this helpful
I have rented out a property in Belper now for over 10 years. Burchell Edwards (Belper Branch) have supported the marketing of my property for about 5 years and found me my last 3 tenants. They have been so efficient once a tenant has given notice so the gap between one tenant leaving and another arriving has been kept small. Callum in the last few weeks has done a great job in finding someone in a matter of days and ensuring that everything moved rapidly. Nothing was too much trouble and he hel...
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Comment on agent fees
I recognise that good jobs need to be paid for. I believe that set up fees are fair but once you are a client of the head office you get a number of repeat charges for every client as well as paying commission every month. The one that irritates me is the charge levied for continuing a tenancy agreement as this is effectively an e mail to all parties which is identical to the set up agreement. Head office is a little greedy but Belper office worth every penny.
Was this helpful? Yes
Nov 04,2014
Minithumbup
By:
Nov 04,2014
0 people found
this helpful
I can not say just how grateful I am to Jonathan and Christopher at the belper branch whilst going threw the motions of finding a new home and helping me become the new tennent at walcote close. Nothing was to much trouble , the communication between us was fantastic and both was very helpful , id like to say a great big thankyou to both for making my move an easy one and both was a pleasure to talk to at all times .x...
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Comment on agent fees
For all the work thats involved regarding renting a property that burchell Edward has to do , I think that the fees are very reasonable as it requires a lot of phonecalls , emails and communication between the landlord ,the office and the potential tennent.
Was this helpful? Yes
Oct 06,2014
Minithumbup
By:
Oct 06,2014
1 people found
this helpful
Burchell Edwards were organised and efficient in showing us around perspective houses. Our house matched there description, and our moving in process went smoothly....
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Sep 24,2014
Minithumbup
By:
Sep 24,2014
0 people found
this helpful
I was contacted shortly after expressing interest in a property that was being advertised. Paul was very friendly, helpful and made moving house extremely easy and simple. when ever I had a query, Paul would always reply extremely fast and would always resolve any problems I had. Will always recommend to family and friends and will use them again myself should I ever need to move....
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Jun 18,2014
Minithumbup
By:
Jun 18,2014
0 people found
this helpful
New tenants were found very quickly. Communication from Hollie was good and my calls were always returned. The whole process went very smoothly from start to finish....
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Jun 05,2014
Minithumbup
By:
Jun 05,2014
0 people found
this helpful
Fairly average for estate agents. Polite. Was unhappy over viewing a property where cats were potentially not permitted, after making it very clear we had pets. Sometimes felt that agent was more interested in what benefited him rather than us, the customer. Didn't always get back to us when they said they would, which meant we had to spend time chasing them up....
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Was this helpful? Yes
Jun 04,2014
Minithumbup
By:
Jun 04,2014
0 people found
this helpful
Burchell Edwards (Belper) were very proactive in the whole process of acquiring a tenant for our recently purchased house to let. Initially only one phone call was required to start the ball rolling and we were very impressed with the speed of acquiring a tenant (6 days after completion of house purchase). They constantly updated us of the status without being prompted. At all times we felt confident with their level of service compared with other Lettings Agencies in the area. We definitely rec...
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Was this helpful? Yes
Jun 02,2014
Minithumbup
By:
Jun 02,2014
0 people found
this helpful
I was pleased with the excellent professional manner during looking for and then finding the property I needed. Hollie-Anne got things moving very quickly for both me and my landlord, and sorted out any concerns I had. I would (and have already) recommend this company in the future....
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Was this helpful? Yes
Jun 01,2014
Minithumbup
By:
Jun 01,2014
0 people found
this helpful
I needed to move into a property as quickly as possible. Holly showed great professionalism and dealt with my needs quickly. Within 2 weeks of viewing the property I have moved in. I would highly recommend Burchell Edwards to anyone wishing a problem free move....
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Was this helpful? Yes
May 15,2014
Minithumbup
By:
May 15,2014
0 people found
this helpful
The agents found a number of prospective tenants within a few weeks and the ones they finally selected suited us well. They were attentive to our enquiries and requests for some contract amendments and all the staff we met were always friendly and approachable when we visited their office to chat through things. Our only criticism is that in the early discussions they undervalued our property. However on the positive side they readily changed this valuation after inspecting the house....
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Was this helpful? Yes
May 07,2014
Minithumbup
By:
May 07,2014
0 people found
this helpful
Rob has been a helpful, upfront and honest point of liason. A pleasure to deal with and a weight from my shoulders having Rob acting on my behalf....
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Apr 30,2014
Minithumbup
By:
Apr 30,2014
0 people found
this helpful
After the first property I applied for fell through because I have a pet, the lettings team were exceptional at helping me find another suitable property. They were also excellent of keeping me informed of my application and what details and information they needed from me. Thank you very much for all your hard work and effort in getting me set up in my new home....
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Was this helpful? Yes
Apr 02,2014
Minithumbup
By:
Apr 02,2014
0 people found
this helpful
When 1st dealing with B E I was a prospective landlord with no previous experience of the letting world, I therefore had the expected worries/ apprehensions of becoming a landlord and letting a house I loved. B E put my mind at ease and explained the ins and outs clearly, they have always responded quickly to my many email questions on the process. B E assured me that I would get a tenant and on the 1st day of viewing they were proved correct, I have met the tenant and am very pleased with th...
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Was this helpful? Yes
Mar 25,2014
Minithumbup
By:
Mar 25,2014
0 people found
this helpful
The service I received from Holly and Robert was nothing short of excellent. Holly showed me around the property and ran through all the costs etc, and within 30 minutes I had placed my deposit. They both worked quickly to get me into the property within a week of first seeing it. I have had cause to contact them on a few occasions since then, and they have all the time in the world for me, nothing is too much trouble. I highly recommend them both as agents if your looking for a proper...
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Was this helpful? Yes
Nov 26,2013
Minithumbup
By:
Nov 26,2013
2 people found
this helpful
Victoria was extremely professional and reliable in following through on agreed actions. She was very supportive and well informed. We appreciated the speed in which she identified potential tenants and her swift action to arrange viewings of our property. She was pleasant and it was a pleasure dealing with her. It was also good to know that her colleagues in the Belper Office, including Joseph, where available to deal with any enquiries. We were very happy with the excellent service provided by...
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Oct 24,2013
Minithumbup
By:
Oct 24,2013
2 people found
this helpful
Agent very helpful and friendly. She is/was easy to contact and stayed in touch with any updates, contacting us when she said she would and informed us of any progress....
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Oct 24,2013
Minithumbup
By:
Oct 24,2013
1 people found
this helpful
They were very helpful. Victoria answered all our interesting questions when weaved the house. Toni helped with our references, without her help we couldn\'t move so fast and smooth in new property. Thank you girls!...
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Was this helpful? Yes
Sep 06,2013
Minithumbup
By:
Sep 06,2013
0 people found
this helpful
Toni was able to understand our situation, reg the need to move into the area and was very supportive and driven to meet our needs. Toni went beyond expectation and job rule to make sure the property was ready to the best of her abilities. It was not one of my easiest moves and I am glad that Toni did not give up on use. It\'s clear to me that Toni and her colleagues have a goal to insure people are looked after and are welling to do what ever they can to support and accommodate most persona...
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Was this helpful? Yes
By: Toni
Sep 06, 2013
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Hi Lee... it was an absolute pleasure helping you and your family secure your new home. Thank you for the kind words and also the chocolates; they were greatly appreciated. I hope you're all settled now and enjoy life in Belper. Thanks again :)....
Aug 22,2013
Minithumbup
By:
Aug 22,2013
1 people found
this helpful
The Firm was very responsive and communicative in keeping me updated and the property was well advertised immediately after instructions were given. Staff always pleasant and efficient-a pleasure to work with this Firm. I have used another local Firm whose service did not compare to Burchell Edwards. most of all in getting me Tenants!...
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By: Victoria Block
Aug 23, 2013
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Hi Peter, Thank you for your feedback. I'm very glad you have been happy with the service and it was a pleasure to assist you in finding a tenant!....
Aug 16,2013
Minithumbup
By:
Aug 16,2013
0 people found
this helpful
I found the staff at this estate agents really helpful. I dealt with mainly one person but did have a few dealings with a couple of others and they were all as helpful as each other. I\'d give this branch a 10 out of 10. They did everything I asked and went out of their ways to help me. They kept me up to date without absolutely everything and always went out of their way to help...
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By: Toni
Aug 17, 2013
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Thank you Kerry... it was a pleasure to help you find and secure your new home. I wish you and your family all the best.....
Aug 08,2013
Minithumbup
By:
Aug 08,2013
0 people found
this helpful
Antonia was very professional and efficient and made sure the whole experience of letting for me was very straightforward as this was the first time I had used a letting agency, nothing was too much trouble, on visiting the office to look for properties, Toni took us to 2 properties that very day so overall I was very happy with her. She also keep us in the loop as to the process of credit search etc. The whole process was dealt with just over week....
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Was this helpful? Yes
By: Toni
Aug 15, 2013
View all comments (1)
Thank you very much for your kind words, it was a pleasure helping you and I hope you are happy in your new home.....
Aug 08,2013
Minithumbup
By:
Aug 08,2013
0 people found
this helpful
Victoria and Antonia made, what was a daunting prospect, a no hassle experience. They both provided excellent service with clear, easy to understand communication. In addition they were totally professional, approachable, and friendly in all aspects. Thank you...
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Was this helpful? Yes
Aug 31,2012
Minithumbdown
By:
Aug 31,2012
2 people found
this helpful
Pros: 1. showed us the property twice so that we could make up our mind. 2. moved as quickly as was possible. Particular mention needs to be made of the lady called Jayne at HO. She truly gave a ear and put in action. Cons: Very landlord friendly and ante tenants. Not a pleasant experience talking to them. Pushy and rude - when all we were asking for was value for money and explanations to condition of the house. 1. Inventory report stated condition of several items as \'very clean\' or in ...
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What agent could do to change your mind?
1. Should be proactive in understanding tenant client needs and recommend properties meeting requirements. 2. Should record and listen to their conversations with tenant clients to see why tenants think they are landlord friendly and ante tenants.
Was this helpful? Yes
Aug 16,2012
Minithumbup
By:
Aug 16,2012
2 people found
this helpful
While relocating to a new area, we were lucky enough to find Jonathan who could not of done more for us. From finding our perfect location to then a beautiful home, he helped make it as stress free as possible and we have had two and a half very happy years in our home. I dare say without the efficency by himself and Burchell Edwards this may of been very different. I would be more than happy to recommend Jonathan and Burchell to anyone....
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By: ladyjayne
Apr 03, 2013
View all comments (1)
This is a fake report from a relative of jonathan. If the company have to rely on fake reviews what does that say about the company Burchell edwards!!....
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 100% accuracy of agent's valuations
Price range of properties reviewed
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Letting
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  • Max: £0



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Senior Lettings Negotiator
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Robert Taylor - upload your photo Robert Taylor
6 reviews

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Lettings Manager
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