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    Steve Coundon
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    Jamie Brown
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Brown & Merry

57 The Marlowes Hemel Hempstead
Hertfordshire
HP1 1LA

01442 232400

Apr 04,2016
Minithumbdown
By:
Apr 04,2016
0 people found
this helpful
This poor agency fleece you for your money. They are liars. They offer 3% on selling fees saying it's the going rate. An absolute disgrace how they can do this to hard working people. Avoid like the plague....
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What agent could do to change your mind?
Disgrace and they take advantage of people. Should be shut down.
Comment on agent fees
Disgrace and they take advantage of people. Should be shut down.
Was this helpful? Yes
Nov 09,2015
Minithumbdown
By:
Nov 09,2015
0 people found
this helpful
There is so much that these incompetent fools did wrong that it would be easier to say what they did right. That would be nothing. They put forward a tenant and a couple of days before they were due to move in the agents advised that they had a CCJ against them. They then advised on using the guaranteed rental service. The money for this was taken before we realised that it was worthless in the event of a tenant with a known CCJ defaulting on their rent. We had to sort that out ourselves because...
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What agent could do to change your mind?
Refund the monies owed, reduce the rent as requested on numerous occasions, and give us some money for the inconvenience caused by all of their incompetence.
Comment on agent fees
The fees are way too high. We were told that they match other local agents, yet we had over one months rent taken in fees. Other agents charge far less than this.
Was this helpful? Yes
Dec 07,2012
Minithumbdown
By:
Dec 07,2012
6 people found
this helpful
Waited for over 5 weeks for Vimala to sort out the mortgage, which never finalised. I did not find out whether the mortgage accepted or not. The offer was accepted 31 Oct 12. Spoke directly with my bank regarding the Mortgage on 07 Dec 12. They (the bank) advised that they already told the Financial / mortage advisor (Vimala) at Brown and Merry whether my mortgage was accepted or not, yet Brown and Merry have not passed these details to the solicitors. I had already signed the contract and the...
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Was this helpful? Yes
By: DD
Mar 19, 2013
View all comments (2)
Unfortunately when people try to buy corporate instructions, they find that these properties have to be left on the market. It is possible for other potential buyers to offer on that property aswell. It is then upto the managing company to decide who to go with. It is out of the agents hands!! They do not decide who a vendor decides to sell to!!....
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
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  • Max: £0



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Steve Coundon - upload your photo Steve Coundon
1 reviews

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Ellie Potipher - upload your photo Ellie Potipher
1 reviews

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Darren (manager) - upload your photo Darren (manager)
1 reviews

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Jamie Brown - upload your photo Jamie Brown
1 reviews

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Awards won by Brown & Merry, Hemel Hempstead HP1 1LA

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