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Brown & Merry

57 The Marlowes Hemel Hempstead
Hertfordshire
HP1 1LA

01442 232400
Website not available

Properties for Sale
Properties to Rent

“Not great apart from my dealings with jade revill...”

Aug 16,2018
Minithumbup
By: 'Nick callaghan'
Aug 16,2018
0 people found
this helpful
Jade revill was the only positive in my experience. She was fantastic and very professional in every aspect. I will recommend jade to all my Tennants moving foward. I wii use brown n merry again only because of jade. If she was to leave then ...
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Comment on agent fees
Bad
Was this helpful? Yes

“Liam Cleeton has been amazing in dealing with issues we had experienced in the our property....”

Apr 30,2018
Minithumbup
By: 'Shamima'
Apr 30,2018
0 people found
this helpful
I have previously been dealing with another member of the team who was nothing like Liam. Liam understood the problem we were facing with Hot Water Issue in the property and has been absolutely amazing in trying to resolve the problem. He has an very ...
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Comment on agent fees
Great
Was this helpful? Yes
Oct 31,2017
Minithumbdown
By: 'Do not use!'
Oct 31,2017
5 people found
this helpful
I have found the service from the lettins team frankly shocking. lack of professionalism, lack of puntuality lack of interest, bordering on rude and arrogant! I would not recommend this agency to anyone - really bad experience with this office. I complained to the manager ...
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Comment on agent fees
Feel they were extortionate for what they did
Was this helpful? Yes
Aug 09,2017
Minithumbdown
By: 'Taboo'
Aug 09,2017
10 people found
this helpful
They lied about the number of people they had to view the house. When we signed only one person came round and they offered 50k of the asking price and was trying to bully us into accepting this, even though they said they had 4 other ...
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Comment on agent fees
BAD, THEY ARE GETTING PAID FOR NOT DOING ANYTHING
Was this helpful? Yes
Apr 27,2017
Minithumbup
By: 'Jason.'
Apr 27,2017
6 people found
this helpful
Extremely poor service provided once they took the property on. No viewings in 2 weeks and no feedback, this is despite being informed prior to take on they had plenty of applicants on their books for our type of house and in our area. It's always ...
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Comment on agent fees
They were able to match more competitive agents in town so I don't have any issues here.
Was this helpful? Yes
Apr 04,2016
Minithumbdown
By: 'Anonymous'
Apr 04,2016
5 people found
this helpful
This poor agency fleece you for your money. They are liars. They offer 3% on selling fees saying it's the going rate. An absolute disgrace how they can do this to hard working people. Avoid like the plague....
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What agent could do to change your mind?
Disgrace and they take advantage of people. Should be shut down.
Attached Files
Comment on agent fees
Disgrace and they take advantage of people. Should be shut down.
Was this helpful? Yes
Nov 09,2015
Minithumbdown
By: 'EllieG'
Nov 09,2015
1 people found
this helpful
There is so much that these incompetent fools did wrong that it would be easier to say what they did right. That would be nothing. They put forward a tenant and a couple of days before they were due to move in the agents advised ...
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What agent could do to change your mind?
Refund the monies owed, reduce the rent as requested on numerous occasions, and give us some money for the inconvenience caused by all of their incompetence.
Attached Files
Comment on agent fees
The fees are way too high. We were told that they match other local agents, yet we had over one months rent taken in fees. Other agents charge far less than this.
Was this helpful? Yes
Dec 07,2012
Minithumbdown
By: 'ILIJA'
Dec 07,2012
7 people found
this helpful
Waited for over 5 weeks for Vimala to sort out the mortgage, which never finalised. I did not find out whether the mortgage accepted or not. The offer was accepted 31 Oct 12. Spoke directly with my bank regarding the Mortgage on 07 Dec 12. They (the bank) advised that ...
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Was this helpful? Yes
By: DD
Mar 19, 2013
View all comments (2)
Unfortunately when people try to buy corporate instructions, they find that these properties have to be left on the market. It is possible for other potential buyers to offer on that property aswell. It is then upto the managing company to decide who to go with. It is out of the agents hands!! They do not decide who a vendor decides to sell to!! ...
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
29% customers were satisfied with fees 43% accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
  • Min: £0
  • Max: £0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
1 2 1 0 0 1 0 0 1 2

Fees

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Complaints Procedure

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Awards won by Brown & Merry, Hemel Hempstead HP1 1LA


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