I would not recommend this agency in sny way, shape or form. Very aggressive staff and lack of service. Total lack of client cofidentiality. Most unpleasant experience and extremely unsatisfactory outcome. MD lacks professionalism and courtesy and this reflects in his business....
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Comment on agent fees
Totally undeserved as they did nothing to bring about the sale and were no longer acting under our instruction but used harassment and a very tenuous clause in their contract which is currently under scrutiny.
This is a warning to anyone who has the misfortune of living next door to a house rented out by Brockenhurst estate agent - MOVE!
I live next door to a property that has been let out since February 2013 and Brockenhurst Estate Agents are the lettings agent.
The first tenants turned out to be terrible neighbours yet despite us making over 40 separate complaints of noise and anti social behaviour, Brockenhursts claimed the tenants had not violated any of their lease agreement and the managing di...
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What agent could do to change your mind?
To take complaints seriously rather than ignoring letters and emails unless threatened with legal action.
To get off their backsides and actually look into complaints properly rather than sit in the office and make a few calls or fire off the odd email or two.
To stop being rude, dismissive and patronising.
And not to think that anyone who makes a genuine and valid complaint as an idiot.
In short, to actually care about the community they are making a great deal of money out of.
- Block Management
- Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees
% accuracy of agent's valuations
Price range of properties reviewed
- Min: £335,000
- Max: £335,000
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Awards won by Brockenhurst Estate Agents, Whitchurch RG28 7AH