The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.7/5, 374 Reviews
95% Recommended
100% sales valuation accuracy
88% letting valuation accuracy
100% sales fee satisfaction
95% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 100% | £295,000 | £936,250 |
| Lettings | 88% | 95% | £550 | £6,000 |
Brinkley's Estate Agents
120 Wimbledon Hill Road, London, Greater London
SW19 7QU
020 3872 5309







By : 'Jaleel'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SW19
If you want to be stress free and you want to have a qualified person managing your property then Zulekha at Brinkleys is to go for. She has the patience, the knowledge and the understanding how a property should be managed. She has helped me with works, very affordable and highly recomendable and... Read Full Review
Fine
By : 'Dave'
Services : Letting( As a Tenant )
Rent PCM : £1150
Would you recommend ? : Yes
Postcode : SW15
I enjoyed working with Wesley. He made the whole process easier and was very helpful. I'd recommend him if you are looking to rent a... Read Full Review
Fees slightly cheaper than the other agents
By : 'David'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SW19
Being supported by a professional team has made our start to renting with Brinkleys a seamless experience. They have bent over backwards to assist us in preparing the property and finding tenants which they did in no time at all. I highly recommend the Brinkleys... Read Full Review
Fees are appropriate
By : 'Emily'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SW18
Being an agent is never an easy role, but James does it really well. We really appreciated his hard work and great communication between us and landlords. He's very patient and friendly. He helped us go through this renting procedures step by step smoothly and... Read Full Review
Very sensible fees.
By : 'Diego'
Services : Letting( As a Tenant )
Rent PCM : £1395
Would you recommend ? : No
Postcode : SW19
James has been the perfect agent. He has done all he could in order to achieve the moving date I wanted. He has always replayed my questions if less than 5 minutes making this process really conformable and easy. The experience has been really great since day... Read Full Review
By : 'Lauren'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SW18
James was brilliant from start to end! When we viewed the property he was informative and knew everything we needed to know! He made the completion process so easy and was on hand to answer anything we needed. Truly amazing compared to other estate agents we have used in the... Read Full Review
By : 'MW'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SW19
I had problems with the tenants at the end of contract. Zulekha was most helpful and worked hard to ensure that my deposit was returned appropriately. She kept me updated along the way. Thank you... Read Full Review
Good

By : 'Duncan'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SW18
Graeme and his team did a great job in a challenging market. Proactive, positive and patient, I would definitely... Read Full Review

By : 'Jenny'
Services : Sales( As a Vendor )
Sold price : £340000
Would you recommend ? : Yes
Postcode : SW19
Graeme was fantastic and was incredibly well informed. He and Stephane had an offer on our property within 5 weeks and were supportive during the process of exchange and completion. Would highly... Read Full Review
Competitive agents fees.

By : 'Danielle'
Services : Property Management
Would you recommend ? : Yes
Postcode : SW19
The service received so far from Graeme Gordon has been outstanding. We required quick, efficient action and Graeme has achieved that. The best part, is that he has responded very quickly to every email that we have sent. Thank... Read Full Review
Selling Fees are very competitive.
By : 'Edward'
Services : Letting( As a Owner )
Rent PCM : £1325
Would you recommend ? : Yes
Postcode : SW19
Extremely proactive and kept me in the picture about developments at all times. Appeared to be a good negotiator with the prospective... Read Full Review
Below average fees.
By : 'Dan'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SW19
We tried to sell our property with Brinkleys back in the early summer of 2018. We soon realised that the market conditions weren't great, which is obviously out of the agent's hands. Robert -- the company founder -- was honest and upfront with us at all times. And he was prompt,... Read Full Review
Reasonable - the owner was very accommodating in offering us a good rate after the initial problems we had with selling the property.

By : 'Anne'
Services : Letting( As a Tenant )
Rent PCM : £2800
Would you recommend ? : Yes
Postcode : SW19
Anne has been an excellent communicator in all cases. Nothing has been too much trouble and she has put herself out or been highly flexible to help us on more than one occasion. In addition, she has always been very friendly but with a professional manner at all times. I cannot praise our... Read Full Review
On the high side
By : 'Butt'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SW19
Mishaal was professional and straightforward. I believe shes an asset to the organisation. Her approach to managing my property was hassle free and i highly recommend her services to anyone who wants a professional hassle free transition from letting my... Read Full Review
By : 'Jalil'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SW15
Zulekha has been managing all my properties. Since she has come on board the property management team is well organised. Zulekha is a very organised, professional and knowledgable manager in property. She knows her job very well and I amp pleased with the service Brinkley... Read Full Review
By : 'Lenka'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SW19
I can't always answer my phone at work and Wes straight away realised the best way to get in touch. Also, on the day of moving, we were told the clerk was running 2hrs late and Wes kindly called to follow up, I understand this wouldn't fall under his responsibility as the contracts were ... Read Full Review

By : 'Zha'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SW19
Swift and proactive. Helped me to let the property out. I m glad to choose them for managing the... Read Full Review

By : 'Mr'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SW19
Suzy has been great over the last few years. She is very helpful and friendly. Would definitely recommend. Great... Read Full Review

By : 'Yasser'
Services : Letting( As a Owner )
Rent PCM : £1500
Would you recommend ? : Yes
Postcode : SW19
Suzy at Brinkleys Wimbledon is just a pleasure to deal with. Not only is she friendly, helpful and polite, she is very efficient and knowledgeable and knows how to get things done. She is probably the main reason I keep going back to Brinkleys. I like the fact that she takes control and creates a... Read Full Review
I couldn't find better value in Wimbledon
By : 'Kylie'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SW19
Wesley provided us with a range of properties to view which fitted our search and was flexible to add properties which had just come on the market on the day of our viewings. This led to us finding an ideal property for us and we have appreciated the efficient and warm customer service we have... Read Full Review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
We value our client’s feedback and we are committed to providing a professional service at all times. We would like to hear from you should something not go as well as planned. In line with The Property Ombudsman’s Code of Practice, our complaint procedure is outlined below:
In the first instance, please write to our Team: Customer Care, 120 Wimbledon Hill Road, SW19 7QU, alternatively email customercare@brinkleys.co.uk with full details of your complaint. Once your complaint has been received, we will acknowledge receipt within 3-5 working days. Following an internal investigation, you will receive a response to your complaint within 15 working days.
Should you be dissatisfied with our initial response, or the matter remains unresolved, you can escalate your complaint to Managing Director Richard Watt, at richard@brinkleys.co.uk. A final investigation will be undertaken at this point and a response will be sent to you within 15 working days detailing our company’s final viewpoint.
Should you remain dissatisfied with our company’s final viewpoint, you can then refer your case to The Property Ombudsman for their review.
Details of their complaints procedure and form can be found on their website www.tpos.co.uk along with their Code of Practice and Terms of Reference. Alternatively, you can call them on 01722 333 306 or write to them at the following address:
The Property Ombudsman Scheme
Milford House
43-55 Milford Street
Salisbury
Wiltshire
SP1 2BP
You have 12 months from the date of our company’s final viewpoint to refer the matter to The Property Ombudsman.
Please note that The Property Ombudsman requires that any complaint should be addressed through our Complaints Procedure prior to being submitted to them for their independent review.
Last updated at 11/1/2018, 3:44:24 AM by allAgents