The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.7/5, 198 Reviews
95% Recommended
94% sales valuation accuracy
93% letting valuation accuracy
95% sales fee satisfaction
95% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 94.00% | 95% | £215,000 | £1,600,000 |
| Lettings | 93% | 95% | £850 | £5,600 |
Brinkley's Estate Agents
168 Putney High Street, London, Greater London
SW15 1RS
020 3872 5309






By : 'Andrew'
Services : Letting( As a Tenant )
Rent PCM : £2050
Would you recommend ? : Yes
Postcode : SW15
A very helpful estate agency, and Maria (Tenancy Progressor), was especially helpful, and very efficient with the necessary paperwork involved - thanks... Read Full Review
The fees were very acceptable.
By : 'Paraskevas'
Services : Letting( As a Tenant )
Rent PCM : £1675
Would you recommend ? : Yes
Postcode : SW18
My person together with my wife Fabiana we are very grateful for the good attention and dedication, so that we rent a property and trust us, thank you very much, all the best for all the members of the agency... Read Full Review
Good
By : 'James'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SW18
Tony was quick to respond to my questions, secured viewings and was informative and realistic as to what the market was saying. He was competitive on price for full managed services letting agreement. Overall very positive... Read Full Review
Competitive
By : 'MR'
Services : Letting( As a Owner )
Rent PCM : £1000
Would you recommend ? : Yes
Postcode : SW18
Tony is really professional and helpful person. Renting out of my apartment took so quick, that was unbelievable for me. If I have to choose estate agency again I would definitely go for Brinkley's and I am recommending Tony to all my friends. Absolutely happy with Tony's... Read Full Review
Fees are reasonable
By : 'Anna'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SW19
Reuben recently helped me to find and but my first home. He was extremely responsive in the sourcing process and had lined up viewings before other agents had responded to my emails. He was also a great support during the buying process; friendly and transparant in his communications and he helped... Read Full Review
By : 'Diari'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SW15
Tony has been brilliant, he has offered a 5 star service and was able to find great tenants in a very short period of... Read Full Review
By : 'Mark'
Services : Sales( As a Vendor )
Sold price : £394000
Would you recommend ? : Yes
Postcode : SW19
Reuben has been exceptional when helping sell our property. He was always contactable and was always free to help us in anyway possible. When showing potential buyers around the property Reuben used his knowledge of the area to inform them of the location of the property and local amenities whilst... Read Full Review
Very competitive agents fees
By : 'Matt'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SW15
Tony is a good guy. Straight talking when needed. A a a a a a Happy to recommend to... Read Full Review
Good
By : 'Mandy'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SW15
Thanks Reuben we are nearly there. Thanks for your efficiency and clear guidance. It's not an exact science but you have oiled the wheels for a smooth sale. And been polite kind and fast all through the... Read Full Review
By : 'Apsley'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SW15
Excellent, efficient and communicative service. We were buying through Brinkley's and Reuben could not have been more helpful. He was very flexible over visit times, quick to respond to questions and queries, handled the price negotiation in a very business-like and honest... Read Full Review
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By : 'Gary'
Services : Letting( As a Tenant )
Rent PCM : £1350
Would you recommend ? : Yes
Postcode : SW15
Very professional. Issues are quickly addressed with minimum fuss and maximum efficiency. Great communication, always keeps you informed of progress and action to be... Read Full Review
By : 'Apsley'
Services : Sales( As a Vendor )
Sold price : £496000
Would you recommend ? : Yes
Postcode : SW15
Reuben was great and went the extra mile to get our flat sold. With market conditions being tough he got us quite a few viewings and then an acceptable offer for our flat. He always responded to calls/emails and felt he regularly chased the chain to get the flat sale through. Would definitely... Read Full Review
Reuben did us a good deal on the estate agents fee.
By : 'Anthony'
Services : Letting( As a Tenant )
Rent PCM : £850
Would you recommend ? : Yes
Postcode : SW18
Wesley Ramsay was perfect I'm very happy he was true to his word very helpful nice guy very... Read Full Review
Good
By : 'Ella'
Services : Sales( As a Vendor )
Sold price : £240000
Would you recommend ? : Yes
Postcode : SW15
Reuben worked hard on the sale of our flat and was happy to go the extra mile when necessary to ensure the smooth running of the process. We were initially impressed with his confident approach and down-to-earth advice, which is why we chose Brinkley's over the neighbouring Estate Agents. He went... Read Full Review
Good rates, very competitive
By : 'The'
Services : Letting( As a Tenant )
Rent PCM : £1700
Would you recommend ? : Yes
Postcode : SW15
Came across the estate agent unexpectedly and received amazing service. I was approached by a very friendly member of staff(Wesley) he sat down with us and was very quick to identify from the few details I had given him exactly what would be a perfect match for our needs. First viewing and we... Read Full Review
By : 'Morne'
Services : Letting( As a Owner )
Rent PCM : £1750
Would you recommend ? : Yes
Postcode : SW15
Been impressed by the efficiency and transparency in my dealings with the Putney Branch along with Victoria Shorter (Tenancy Progression... Read Full Review
Very competitive vs. previous agents used
By : 'Asa'
Services : Letting( As a Tenant )
Rent PCM : £1600
Would you recommend ? : Yes
Postcode : SW19
Wesley in the Putney office handled our tenancy from start to finish. First time I've never had issue when dealing with an agent. Great service I must... Read Full Review
Good
By : 'Great'
Services : Sales( As a Vendor )
Sold price : £270000
Would you recommend ? : Yes
Postcode : SW1
Great service and really stayed on top of things . Reuben did not have my listing but was bold enough to call me with an offer. Great sales guy and people... Read Full Review
Reasonable
By : 'Jax'
Services : Sales( As a Vendor )
Sold price : £510000
Would you recommend ? : Yes
Postcode : SW15
Reuben has been amazing in my sale process, it had not been an easy one but he has chased and chased and kept on top of the progression and kept me sane. Attention to detail support has been second to none could not ask for a better person to see through your... Read Full Review
By : 'Oli'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SW18
It was a pleasure buying a property through brinkleys and especially Reuben. He went above and beyond and am very grateful for his help. Very friendly and straight... Read Full Review
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
We value our client’s feedback and we are committed to providing a professional service at all times. We would like to hear from you should something not go as well as planned. In line with The Property Ombudsman’s Code of Practice, our complaint procedure is outlined below:
In the first instance, please write to our Team: Customer Care, 120 Wimbledon Hill Road, SW19 7QU, alternatively email customercare@brinkleys.co.uk with full details of your complaint. Once your complaint has been received, we will acknowledge receipt within 3-5 working days. Following an internal investigation, you will receive a response to your complaint within 15 working days.
Should you be dissatisfied with our initial response, or the matter remains unresolved, you can escalate your complaint to Managing Director Richard Watt, at richard@brinkleys.co.uk. A final investigation will be undertaken at this point and a response will be sent to you within 15 working days detailing our company’s final viewpoint.
Should you remain dissatisfied with our company’s final viewpoint, you can then refer your case to The Property Ombudsman for their review.
Details of their complaints procedure and form can be found on their website www.tpos.co.uk along with their Code of Practice and Terms of Reference. Alternatively, you can call them on 01722 333 306 or write to them at the following address:
The Property Ombudsman Scheme
Milford House
43-55 Milford Street
Salisbury
Wiltshire
SP1 2BP
You have 12 months from the date of our company’s final viewpoint to refer the matter to The Property Ombudsman.
Please note that The Property Ombudsman requires that any complaint should be addressed through our Complaints Procedure prior to being submitted to them for their independent review.
Last updated at 11/1/2018, 3:42:59 AM by allAgents