• Graeme Gordon
    Graeme Gordon
  • Suzy Browne
    Suzy Browne
  • Victoria Shorter
    Victoria Shorter
  • upload your photo
    Julia Whyte
  • claim your profile
    Alex Shami
  • claim your profile
    Jack Gardner
Commanding one of the largest market shares in our areas, we are a busy multi-branch agency located in key areas across South West London, with branches in Wimbledon Hill, Wimbledon Park, Raynes Park, Putney and Mayfair. So whether you are selling, letting or looking for a property management service, here at Brinkley’s we can offer you excellent customer service and our complete attention, making sure you receive the very best experience when using any of our services.
Brinkley's Estate Agents

149 Arthur Road Wimbledon, London
Greater London
SW19 8AB

02088793718
Aug 08,2017
Minithumbup
Victoria Shorter
By: 'E Lewis'
Aug 08,2017
0 people found
this helpful
Victoria and her colleagues have been hugely helpful, attentive and responsive during my move. Can't thank them enough for their help....
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Comment on agent fees
Good
Was this helpful? Yes
Aug 05,2017
Minithumbup
Jack Gardner
Victoria Shorter
By: 'Cornelius'
Aug 05,2017
0 people found
this helpful
Jack was very easy to deal with and Victoria was really helpful throughout the whole renting process. She was very helpful on the phone....
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Comment on agent fees
Fees were fine compared to others.
Was this helpful? Yes
Aug 04,2017
Minithumbup
Suzy Browne
By: 'Shihaam'
Aug 04,2017
0 people found
this helpful
I would definitely recommend Brinkley's for anyone looking to rent a property. As an agent Suzy was really amazing in helping us find our new home. She went above and beyond what was expected from an agent.I have already recommended afew of my friends to let with Suzy. Thanx for all your help....
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Aug 03,2017
Minithumbup
Alex Shami
Graeme Gordon
By: 'Jerzy and Janina'
Aug 03,2017
0 people found
this helpful
Excellent service, very helpful. Alex and Graeme are very proactive and have made the difficult journey of selling the house easier. The service was a lot better than the mainstream estate agents and I would highly recommend them again....
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Comment on agent fees
good
Was this helpful? Yes
Aug 03,2017
Minithumbup
Victoria Shorter
By: 'Martin'
Aug 03,2017
0 people found
this helpful
Generally Brinkely's has been a very good agency. There was a little bit of confusion at times due to the specific peculiarities of my situation, but the staff I've interacted with have been unfailingly helpful and friendly. Victoria in particular made the process much more manageable, and we were very happy to have her managing our move....
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Comment on agent fees
The fees seemed to be similar to the agencies of other properties we looked at - not particularly high, not particularly low.
Was this helpful? Yes
Jul 31,2017
Minithumbup
Graeme Gordon
Alex Shami
By: 'Luisa'
Jul 31,2017
0 people found
this helpful
Excellent service, very helpful. They achieved exactly what I was after in terms of price and speed of sale. Very friendly too, so different to the hard sell bullying tactics of others!...
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Comment on agent fees
Very reasonable
Was this helpful? Yes
Jul 10,2017
Minithumbup
Graeme Gordon
By: 'Nicola'
Jul 10,2017
0 people found
this helpful
Thank you for your help selling our house. A great agent and highly recommended. Great communication and a pleasure to deal with....
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Comment on agent fees
Competitive fees.
Was this helpful? Yes
Jun 29,2017
Minithumbup
Graeme Gordon
Alex Shami
By: 'NY and MS'
Jun 29,2017
0 people found
this helpful
We were very pleased with the service that we received from Graeme and Alex when dealing with our sale at long distance. Professional....
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Jun 06,2017
Minithumbup
Lauren Williamson
By: 'Rado Dimitrov'
Jun 06,2017
0 people found
this helpful
My name is Radostin Dimitrov and I recently used Brinley`s services to find my future flat. I would like to express my joy of meeting Lauren Williamson on 3rd of June 2017. She is an outstanding letting agent with great customer service skills. From the moment we met, I felt warmly welcomed in the property she showed me. She had the right approach and knowledge to details that I found very interesting about the flat. Working for over 10 years in top 5 star luxury hotels in Europe, I found Lauren...
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Comment on agent fees
Everything is more than perfect!!!
Was this helpful? Yes
Jun 06,2017
Minithumbup
Lauren Williamson
By: 'Siobhan'
Jun 06,2017
0 people found
this helpful
I would like to thank Brinkley's, especially Lauren on our new rental. We couldn't have asked for better. Her communication was 5 star and we did not feel pushed into making any decisions like we felt we were with other agents in the area. We were actually torn between two properties and Lauren was definitely a selling point. She is a credit to the company and we're so happy with everything she's done for us....
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Comment on agent fees
Good
Was this helpful? Yes
Apr 04,2017
Minithumbup
Graeme Gordon
By: 'Deepak'
Apr 04,2017
1 people found
this helpful
I found Graeme to be very professional in managing the exchange of a property I was buying. There was a chain that needed to be managed. Graeme was working behind the scenes to ensure things were progressing at a good pace. He was always very responsive either by phone or email....
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Was this helpful? Yes
Mar 24,2017
Minithumbup
Victoria Shorter
By: 'Mohammed Khan'
Mar 24,2017
0 people found
this helpful
thanks to Lauren Williamson in finding me the property and Victoria Shorter to finalize it, both were really helpful thanks...
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Comment on agent fees
good
Was this helpful? Yes
Mar 15,2017
Minithumbup
Graeme Gordon
By: 'Tayne and Doug'
Mar 15,2017
0 people found
this helpful
Graeme was an excellent agent throughout our buying process. He gave honest and reliable advice and responded quickly to all queries. If it wasn't for Graeme we might not have landed our perfect little home. Thank you Graeme!...
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Feb 15,2017
Minithumbup
Graeme Gordon
Alex Shami
By: 'LAH'
Feb 15,2017
0 people found
this helpful
We were very happy with the service provided by Graeme & Alex throughout the sale of our flat. Communication was very good all round which was key to us and was appreciated....
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Comment on agent fees
Very reasonable compared to others
Was this helpful? Yes
Feb 09,2017
Minithumbup
Tony eSilva
By: 'Lewis'
Feb 09,2017
0 people found
this helpful
Tony was professional and quick to respond to queries, as well as eager to help us resolve issues with the landlord with haste. He was also friendly and easy to get hold of, which made it easy to organise the relevant information for moving in....
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Was this helpful? Yes
Feb 09,2017
Minithumbup
Tony eSilva
By: 'N London'
Feb 09,2017
0 people found
this helpful
Very pleased with the service from Brinkley's, we found great tenants quickly and were happy with the rent achieved. We have let through Brinkley's before and are happy that our property is in safe hands....
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Comment on agent fees
Very competitive.
Was this helpful? Yes
Feb 08,2017
Minithumbup
Tony eSilva
By: 'Antonio'
Feb 08,2017
0 people found
this helpful
Tony was extremely friendly and very informative. He provided a quick and easy service that was very efficient. A credit to the company...
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Comment on agent fees
Agency fees are high in my opinion
Was this helpful? Yes
Feb 08,2017
Minithumbup
Tony eSilva
By: 'Pej'
Feb 08,2017
0 people found
this helpful
Tony was very considerate and accommodating in the search for our property. He made things very easy for us and was a delight when showing us around - he couldn't have been more helpful!...
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Jan 24,2017
Minithumbup
Alex Shami
Graeme Gordon
By: 'Leigh'
Jan 24,2017
0 people found
this helpful
I bought a house through Brinkley's and was very happy with Graeme's support and friendly communication during a complex process. He will certainly ensure that your sale moves along! Alex, who first showed us the property, was friendly, down-to-earth and helpful; a refreshing change from many other agents we had met. I think that it is always best to go local with an agent and this proved it!...
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Comment on agent fees
Didn't pay any fees as purchasing.
Was this helpful? Yes
Jan 10,2017
Minithumbup
Graeme Gordon
Alex Shami
By: 'Liam & Mary'
Jan 10,2017
0 people found
this helpful
Graeme and his team were very easy to deal with and very positive and professional.. We sold two houses - the first sold very quickly - the second took a bit longer. Throughout the process we were kept informed and felt confident that Brinkley's would deliver. We would recommend (and have already done so) Brinkley's....
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Comment on agent fees
I think all estate agent fees are too high but comparatively speaking we got a reasonable deal.
Was this helpful? Yes
Jan 09,2017
Minithumbup
Graeme Gordon
By: 'Jerry and Kate'
Jan 09,2017
0 people found
this helpful
Graeme and his team were very professional throughout, the sale did take a while longer than anticipated but this was down to circumstances following 'Brexit' and a general slow down in the market. But Graeme was very positive and did not give up and the sale process went through very smoothly...
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Comment on agent fees
I think that the fees were a very fair reflection on the work carried out
Was this helpful? Yes
Jan 06,2017
Minithumbup
Graeme Gordon
By: 'Mrs Stevens'
Jan 06,2017
0 people found
this helpful
Brinkleys offered a fantastic supportive service. Always at the end of the phone to answer my endless questions. It was a difficult year with two buyers dropping out. 3rd time lucky. Professional service I couldn't fault. Thank you making it possible, we are now enjoying life in the beautiful Devonshire countryside....
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Comment on agent fees
Reasonable
Was this helpful? Yes
Nov 29,2016
Minithumbup
Tony eSilva
Victoria Shorter
By: 'Debra'
Nov 29,2016
0 people found
this helpful
Received super efficient and prompt service from all at Brinkleys. All of our needs were met. Was great to deal with a team so on top of things! Thank you...
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Nov 24,2016
Minithumbup
Tony eSilva
By: 'GMarinelli'
Nov 24,2016
0 people found
this helpful
Very helpful, quick to respond, professional and polite. The properties he showed us were exactly what we were looking for and new all the answers to all the questions for each one. He's very knowledgeable of the area and gives good advice and tips. Highly recommended....
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Was this helpful? Yes
Nov 23,2016
Minithumbup
Tony eSilva
By: 'Lara Kelly'
Nov 23,2016
0 people found
this helpful
Tony eSilva assisted my husband and I in finding our first rental apartment. Being new to the UK with many processes being unfamiliar to us, with much patience, he took the time to answer our many questions and uncertainties. On my first call to him he suggested a place that met our requirements and we ended up taking. He was relatable and friendly in his approach, always honest and genuine,and made us feel as though he was looking out for our best interests. He really did go above and beyond in...
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Comment on agent fees
Reasonable compared to other agencies
Was this helpful? Yes
Nov 10,2016
Minithumbup
Graeme Gordon
By: 'Roger F'
Nov 10,2016
0 people found
this helpful
My girlfriend and I contacted Brinkleys as we saw a property in Wimbledon Park we loved the look of. Graeme was very efficient and helpful throughout the process and we safely made our first steps onto the property ladder. We would highly recommend this agent. Thanks Roger...
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Was this helpful? Yes
Nov 03,2016
Minithumbup
Graeme Gordon
By: 'Gerald Creagh'
Nov 03,2016
1 people found
this helpful
Our thanks and appreciation to you and your team at Brinkleys, for your hard work and professionalism in the way you handled the sale of 25, Tibbets Close. It was an arduous time for all Estate Agents because of the uncertainties of Brexit but you handled the many prospective buyers you persuaded to view, with tact and tenacity. The subsequent detailed legal procedures necessary to move the sale to its completion last week, were handled adroitly to the satisfaction of all concerned....
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Was this helpful? Yes
Oct 19,2016
Minithumbup
Graeme Gordon
By: 'Tracy'
Oct 19,2016
1 people found
this helpful
I found Brinkleys to be professional, helpful and friendly. They marketed the property well, organising viewings efficiently and were very responsive when we hit a few problems pushing the sale through. It all worked out well in the end and the property came to completion within about 5 months of going on the market at a price I was very happy with. Thank you to Graeme and his staff. I would definitely recommend these agents and use them again....
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Comment on agent fees
Very competitive
Was this helpful? Yes
Oct 17,2016
Minithumbup
Victoria Shorter
By: 'Simon'
Oct 17,2016
1 people found
this helpful
After moving from our previous flat, we found a new place through Brinkleys. Throughout the whole process our contact at Brinkleys, Victoria, was excellent - easy to get hold of, quick to answer questions and very easy to deal with. She made the stressful process of moving much easier for us. Overall a very positive experience....
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Comment on agent fees
Fees are lower than many other agents in the area.
Was this helpful? Yes
Oct 17,2016
Minithumbup
Victoria Shorter
By: 'Sarah'
Oct 17,2016
1 people found
this helpful
Refreshingly good customer service from an estate agent. Victoria handled the admin side of our move and I was very pleasantly surprised with the process. She was well informed and kept us up to date with how things were progressing in a friendly and professional manner. When we viewed the property, some work was required by the landlords before we moved in and information provided by Brinkley's on what was going to be completed was accurate....
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Comment on agent fees
Good
Was this helpful? Yes
Areas covered
  • SW19
  • SW20
  • SW17
  • SW18
  • SM4
  • KT3
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
91% customers were satisfied with fees 87% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: Β£1,700
  • Max: Β£950,000

Letting
  • Min: Β£0
  • Max: Β£400,000

NAEA ARLA TPOS SAGEagent The Guild


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
35 0 66 11 35 0 25 0 5 2
Graeme Gordon Graeme Gordon
Area Sales Manager
65 reviews

About Graeme No description set View full profile
Suzy Browne Suzy Browne
Lettings Manager
33 reviews

About Suzy No description set View full profile
Victoria Shorter Victoria Shorter
16 reviews

About Victoria No description set View full profile
Julia Whyte - no image available Julia Whyte
2 reviews

About Julia No description set View full profile
Alex Shami Alex Shami
5 reviews

About Alex No description set View full profile
Jack Gardner - upload your photo Jack Gardner
1 reviews

About Jack No description set View full profile

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Fees

Brinkley's offer competitive fees to all Landlords and Vendors
Last updated at 1:19 PM 14/07/2016 by allAgents

Complaints Procedure

BrinkleyҀ™s aims to provide the highest standards of service to all our customers. To ensure that your interests are safeguard, a complaints procedure has been introduced. This provides for the matter to be dealt with internally by Katie Sharpes and in the event we are not able to deal with the issue to our mutual satisfaction, by reference to the Property Ombudsman.

If you believe you have a complaint, please write in the first instance to Katie Sharpes 149 Arthur Road, Wimbledon Park, SW19 8AB.

Your complaint will be acknowledged within 24 hours but no loner than 3 working days, investigated thoroughly in accordance with established in house procedures and a formal reply will be sent to you within 15 working days of receipt of your complaint.

If you are not satisfied with the outcome of our initial investigation, you are provided with a further opportunity to have the complaint reviewed by our owner Robert Brinkley 149 Arthur Road, SW19 8AB.

In the event that the final review as detailed above still fails to satisfy your complaint then you are at liberty to have the matter referred to the Property Ombudsman. We will submit our file to the Ombudsman on request. You are also entitled to have your complaint referred to the ombudsman should we fail to deal with matters promptly or do not comply with our in house complaints procedure within 8 weeks from the date we receive your written notification.
Last updated at 1:19 PM 14/07/2016 by allAgents

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