• Suzy Brown
    Suzy Brown
  • Thomas Geoghan
    Thomas Geoghan
  • claim your profile
    Haisam Ali
  • Holly Homan
    Holly Homan
  • Alex Shami
    Alex Shami
  • claim your profile
    anne barford
  • claim your profile
    Shannon Maitland
  • claim your profile
    Alex Shami
  • claim your profile
    Ameila Sharpes
Commanding one of the largest market shares in our areas, we are a busy multi-branch agency located in key areas across South West London, with branches in Wimbledon Hill, Wimbledon Park, Raynes Park, Putney and Mayfair. So whether you are selling, letting or looking for a property management service, here at Brinkley’s we can offer you excellent customer service and our complete attention, making sure you receive the very best experience when using any of our services.
Brinkley's Estate Agents

120 Wimbledon Hill Road Wimbledon, London
Greater London
SW19 7QU

0208 944 2918

Sep 13,2016
Minithumbup
By:
Sep 13,2016
Featured Review
0 people found
this helpful
Anne has been excellent. Courteous & prompt. I can write more but suffice to say she is someone who I would recommend using again....
read full review
Comment on agent fees
Basic fees are market leading. The extras do add up but not so they are still not the cheapest out there.
Was this helpful? Yes
Sep 16,2016
Minithumbup
By:
Sep 16,2016
Featured Review
0 people found
this helpful
Excellent service and professionalism from Suzy. 5 stars really isn't enough to give Suzy From day one I have been very impressed with Her Calls and emails have been responded to very promptly. We found her really helpful she always went the extra mile. For someone who doesn't know much about the property market and how everything works I now have a clear understanding. I would definitely recommend Suzy to anyone looking to buy,rent or sell in the future x...
read full review
Comment on agent fees
Good
Was this helpful? Yes
Sep 16,2016
Minithumbup
By:
Sep 16,2016
Featured Review
0 people found
this helpful
I found Suzy to be very accurate and professional with our valuation. Also honest which made me feel comfortable in Brinkleys taking on our house. A pleasant experience....
read full review
Comment on agent fees
Fair
Was this helpful? Yes
Sep 27,2016
Minithumbup
By:
Sep 27,2016
Featured Review
0 people found
this helpful
Thomas is in the process of helping us through a new lease in Raynes Park. He was very friendly and well informed during the flat viewing and has been very responsive to all our email queries....
read full review
Comment on agent fees
Fees are very reasonable as compared to other agents.
Was this helpful? Yes
Oct 20,2016
Minithumbup
By:
Oct 20,2016
Featured Review
1 people found
this helpful
Our experience with the company it's been fantastic, we also been unlucky in the beginning but our agent it was brilliant, we really felt that she was working hard for us, a massive thank you to Shannon and her manager. Finally it's time to celebrate our new house. thank you Shannon, thank you Brinkley's. Mario/Fabio....
read full review
Was this helpful? Yes
Nov 30,2016
Minithumbup
By:
Nov 30,2016
0 people found
this helpful
Amelia was very helpful throughout the process. She responded quickly to any questions and sorted out all issues upon check-in. Happy to recommend her....
read full review
Was this helpful? Yes
Nov 15,2016
Minithumbup
By:
Nov 15,2016
0 people found
this helpful
I have been using Brinkley's to let two properties in the Wimbledon area for the last 6 years. I find them reliable and efficient. They seem to treat both landlord and tenant fairly. The agents are responsive and have good energy and are keen to find tenants. Tenants found have been trustworthy and reliable. Fees are competitive. I especially rate the admin side, Amelia is very efficient and on top of things. Issues are dealt with quickly....
read full review
Comment on agent fees
Fees are competitive.
Was this helpful? Yes
Sep 20,2016
Minithumbup
By:
Sep 20,2016
0 people found
this helpful
We were very impressed with some aspects of Brinkley's service -particularly with the Agent we dealt with. Our agent Shannon was absolutely delightful. She could not have been more helpful, friendly or informed. We immediately fell in love with the property and Shannon helped to put in our offer promptly and efficiently. She made the entire ‘offer' process easy to navigate and kept us in the loop about what was going on at each stage, offering advice that was at times very, very helpful. ...
read full review
Comment on agent fees
The fees were reasonable but we were very disappointed with the contractual arrangements and believe that things should have been processed more promptly in order to justify the amount.
Was this helpful? Yes
Aug 23,2016
Minithumbup
By:
Aug 23,2016
0 people found
this helpful
Hugo is a great estate agent. He was professional, very responsive and helped us find a great place. He is the best estate agent with whom we have dealt and I have no hesitation in recommending him. We will definitely seek him out next time we are in the market for a new place....
read full review
Comment on agent fees
Fair.
Was this helpful? Yes
Aug 23,2016
Minithumbup
By:
Aug 23,2016
0 people found
this helpful
Hugo was extremely helpful and supportive during our search for a new flat. We thought we nearly lost the flat (which we fell in love with) to another customer but Hugo fought very hard to make sure that we won the flat. Hugo is always available when you need him, and has a very positive attitude in dealing with situations. I would recommend him to anyone who needs help in finding a new flat in London...
read full review
Comment on agent fees
Reasonable for London
Was this helpful? Yes
Jul 04,2016
Minithumbup
By:
Jul 04,2016
0 people found
this helpful
Just wanted to say thank you to Harry and later on in the process, Paresh. Harry was nothing but helpful and positive with regards to our situation and gave us confidence throughout the process. Paresh was also incredibly helpful and was always available to give us guidance when we needed it. Both are a credit to Brinkley's. Thank you!...
read full review
Was this helpful? Yes
Jun 13,2016
Minithumbdown
By:
Jun 13,2016
2 people found
this helpful
This agency showed a total lack of respect for our time, money and needs. Today I was waiting for 40 minutes for an agent to appear at the place. I called them several times while I waited. Finally the third time they replied my call and the agent just said: The guy probably has some problem I will call you back. Well, you can imagine... he didn't call me back. Neither the agent that was supposed to meet me. I called another 3 times during the next 20 or 30 minutes and left a message in the ans...
read full review
Was this helpful? Yes
By: rgargente
Jun 30, 2016
View all comments (2)
Which viewing? Sorry but this sounds like a joke. I received a couple of calls and they apologised (not the guy that didn't show up or the guy I spoke to, but anyway...) I do appreciate at least getting an apology. The only thing I got was an generic email with no reference at all to the issue. I know it wasn't even taylored for me but just a copy and paste because it spoke about "these properties" but there was just a link to one. I didn't bother to reply to be honest. And that ....
Jun 03,2016
Minithumbup
By:
Jun 03,2016
0 people found
this helpful
Brinkleys are a very good proactive agent who I highly recommend. Suzy is the lettings manager and is a very friendly, proactive professional agent. Elizabeth from the Wimbledon Park office was very friendly and determined to find new tenants for my flat and was very pleased when her efforts paid off. Paresh in the Raynes Park office did an excellent job with sorting out the tenancy agreement. Overall a very good proactive estate agency who have grown as a result of their enthusiasm and hard w...
read full review
Comment on agent fees
Very good competitive fees
Was this helpful? Yes
Apr 27,2016
Minithumbup
By:
Apr 27,2016
0 people found
this helpful
Brinkley's found suitable tenants for us soon after we asked them to market our flat for rental. After the new tenants moved in there were a few maintenance issues which Amisha handled extremely well by finding solutions and liaising with us, the tenants and the workmen. She has very good communication skill and dealt with all problems very efficiently....
read full review
Comment on agent fees
reasonable. Lower than other agents in the area
Was this helpful? Yes
Apr 13,2016
Minithumbup
By:
Apr 13,2016
0 people found
this helpful
A seamless purchase, facilitated by Reuben. Whenever any snags appeared, Reuban smoothed the way. I would be very happy to use Brinkleys again and would thoroughly recommend them to buyers and sellers alike...
read full review
Was this helpful? Yes
Apr 13,2016
Minithumbup
By:
Apr 13,2016
0 people found
this helpful
Following the exchange of contracts in November, Graeme and Ruben continued to liaise with all parties up util the sale was completed. As detailed in my earlier review in November 2015, their standard of service and attention to detail was second to none....
read full review
Comment on agent fees
Very reasonable
Was this helpful? Yes
Mar 08,2016
Minithumbup
By:
Mar 08,2016
1 people found
this helpful
We were given a thorough tour of the property and the area, and were able to take our time without feeling pressure. The agent was friendly engaging, and extremely helpful. He went over all the details and clearly set out the stages of our tenancy application so that they were easily understandable....
read full review
Comment on agent fees
Good in comparison to others we looked into.
Was this helpful? Yes
Feb 29,2016
Minithumbup
By:
Feb 29,2016
0 people found
this helpful
What was meant to be a simple sale turned into a complicated and difficult back and forth between Managing Agents, Solicitors and Estate Agent. Throughout the process Brinkleys was fantastic at keeping us up to date on progress and returned calls and emails very quickly. Graeme and Reuben were tireless and we really felt they were there to support us every step of the way!...
read full review
Comment on agent fees
Good
Was this helpful? Yes
Dec 16,2015
Minithumbup
By:
Dec 16,2015
1 people found
this helpful
The purchase of this property seemed to last a long time due to complications with lease. But over the period of this time, i was kept up to date constantly by Reuben. Other agents I've used have been hard to get hold of and wouldn't come back with answers. Reuben was quite the opposite and I knew I could rely on him to sort out certain situations. I would definitely use him again, when either buying or selling....
read full review
Was this helpful? Yes
Nov 12,2015
Minithumbup
By:
Nov 12,2015
0 people found
this helpful
Reuben gave me a great first experience of buying a property, and I would definitely go back to him should I need his services again. He was in regular contact via phone, email, text and would get back to me very quickly if he was unavailable when I called. He went above and beyond with regards to emptying the property after completion, and for that I will be ever grateful for helping the process move along as smoothly as possible. I would 100% recommend him to anyone....
read full review
Was this helpful? Yes
Oct 14,2015
Minithumbup
By:
Oct 14,2015
1 people found
this helpful
Hugo was very helpful when we were securing the property - he liaised swiftly with the landlady to answer the queries we had and arranged a second viewing for us after the flat had undergone renovation. After moving in we were told to direct any questions to Holly who has always responded quickly and helpfully. We had an error with an appliance and, after having an engineer tell us it needed to be replaced, a new one was delivered incredibly promptly. I am aware that having a fantastic landl...
read full review
Was this helpful? Yes
Oct 14,2015
Minithumbup
By:
Oct 14,2015
0 people found
this helpful
Brinkleys are an extremely good estate agent. I am a landlord and I used there services to rent my property and to sell my property in Wimbledon. The great service has caused me to use them again to rent my property in Putney. I found them extremely friendly and dedicated but never overbearing like some other estate agents. Graham managed to sell out property at a good price and quickly, which is exactly what I needed...
read full review
Was this helpful? Yes
Oct 12,2015
Minithumbup
By:
Oct 12,2015
0 people found
this helpful
Graham kept us fully informed and was always available he made a stressful time easier. I would recommend Brinkleys to my friends....
read full review
Comment on agent fees
The fees were explained clearly.
Was this helpful? Yes
Oct 09,2015
Minithumbup
By:
Oct 09,2015
0 people found
this helpful
I had a very difficult sale, full of frustration as I had very nervous buyers. Graham kept everything on track and calmed me down on several occasions. I needed to get some minor building works done to see the flat and Graham even arranged that. Thoroughly recommended as a professional agent and if I was buying or selling in the area again I would not hesitate to use Brinkleys....
read full review
Was this helpful? Yes
Oct 08,2015
Minithumbup
By:
Oct 08,2015
0 people found
this helpful
Very nice people, sold to first person through the door, plain sailing all the way, I would highly recommend this estate agent! As we were selling through probate and did not know the area, Graham was extremely helpful in other area's pointing us in the right direction....
read full review
Was this helpful? Yes
Oct 01,2015
Minithumbup
By:
Oct 01,2015
0 people found
this helpful
We really struggled to find a property with other estate agents and Harry really pulled out all the stops and found us a property that suited all our specifications. Harry was always at the end of a phone to guide us through all the procedures and answer any questions, even when he wasn't at work! And now that we have moved in he is still at the end of that phone if I need any help. Thank you Harry...
read full review
Was this helpful? Yes
Oct 01,2015
Minithumbup
By:
Oct 01,2015
0 people found
this helpful
Reuben was efficient and communicative. He kept in regular contact and help chase on parties that when needed to get the sale across the line. Very happy with his professionalism....
read full review
Was this helpful? Yes
Sep 25,2015
Minithumbup
By:
Sep 25,2015
0 people found
this helpful
My family and I have just moved to the United Kingdom from Australia and so finding a new home for us was potentially even more difficult than usual. However, of the many real estate agents that we dealt with when we arrived in London, Hugo was by far the best. Hugo provided us with a very good list of potential options and the home that we now live in - which we love - was one recommended to us by Hugo. We particularly appreciated Hugo's down-to-earth manner and his frank and honest assessments...
read full review
Was this helpful? Yes
Sep 13,2015
Minithumbup
By:
Sep 13,2015
0 people found
this helpful
Rueben was very helpful at all times. Kept in regular contact, updating me at each stage of the purchase and also chased solicitors. Even when there was nothing new to report he kept in touch. My friends were all amazed at how much contact I had with him. 10 out of 10...
read full review
Was this helpful? Yes
Sep 08,2015
Minithumbup
By:
Sep 08,2015
0 people found
this helpful
Though the first flat we signed onto fell through within weeks of the move in date, Harry was able to rectify this and made sure my partner and myself were a complete priority. He found us the perfect alternative and arranged the move in date to coincide with the date originally set for the previous flat. He was honest, helpful and incredibly consistent without any of the unnecessary sales pitches we all dread! Would highly recommend....
read full review
Was this helpful? Yes
Sep 07,2015
Minithumbup
By:
Sep 07,2015
0 people found
this helpful
Tony spent a lot of time taking us to prospective properties, and showing us the area, before we found a lovely apartment which suited our requirements. He always answered phone and email messages quickly, and continued to answer questions once the let was agreed. The administrative process was then carried out smoothly by Brinkley's and the credit check company....
read full review
Was this helpful? Yes
Sep 04,2015
Minithumbup
By:
Sep 04,2015
1 people found
this helpful
All the staff were polite, efficient, willing to go the extra mile and as importantly got me a good rent. My first point of contact was tony who my father has used on numerous occasions and spoke in glowing terms of. The person who did a star turn for me was Harry who sorted everything with minimum fuss. I look forward to a long and fruitful partnership with Harry and all the team....
read full review
Was this helpful? Yes
Sep 03,2015
Minithumbup
By:
Sep 03,2015
0 people found
this helpful
Harry went well and truly above and beyond the call of duty acting as our estate agent. He was always polite, professional and helpful no matter the issue. He dealt with everything in good time and found perfect tenants, vetting them carefully for our requirements and achieved a rental increase on the last tenancy. He hand delivered keys when we were pushed for time due to deadlines and meetings. In fact, he by far shines out amongst all the estate agents I have worked with, as a Lettings Manage...
read full review
Was this helpful? Yes
Aug 28,2015
Minithumbup
By:
Aug 28,2015
1 people found
this helpful
Tony was fantastic! When the first property we viewed wasn't what we were after he had already arranged to a view another property which was much better for our needs. Everything was sorted within 24 hours and the administration support was brilliant....
read full review
Was this helpful? Yes
Aug 05,2015
Minithumbup
By:
Aug 05,2015
0 people found
this helpful
My experience of Brinkley's was an overall positive one. During my years tenancy at my chosen property both Holly and Casey were exemplary members of staff at this particular Estate agents. Always helpful and quick to respond to any queries or problems I had! I always found them friendly and knowledgable. When moving in everything was handled in a professional and timely manner (references, deposit etc) and with the exception of some contract confusion which was handled swiftly and positively...
read full review
Comment on agent fees
The agents fees were reasonable and in line with the market rate.
Was this helpful? Yes
Areas covered
  • SW19
  • SW18
  • SW15
  • SW20
  • SW6
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 90% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: Β£295,000
  • Max: Β£936,250

Letting
  • Min: Β£0
  • Max: Β£0

NAEA ARLA TPOS SAGEagent The Guild


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
34 1 59 9 18 0 13 0 4 4
Suzy Brown Suzy Brown
lettings Manager
28 reviews

About Suzy No description set View full profile
Thomas Geoghan Thomas Geoghan
1 reviews

About Thomas No description set View full profile
Haisam Ali Haisam Ali
1 reviews

About Haisam No description set View full profile
Holly Homan Holly Homan
Head of Property Management
1 reviews

About Holly No description set View full profile
Alex Shami Alex Shami
Sales negotiator
2 reviews

About Alex No description set View full profile
anne barford anne barford
1 reviews

About anne No description set View full profile
Shannon Maitland Shannon Maitland
Lettings Negotiator
2 reviews

About Shannon No description set View full profile
Alex Shami Alex Shami
Sales Negotiator
3 reviews

About Alex No description set View full profile
Ameila Sharpes - upload your photo Ameila Sharpes
2 reviews

About Ameila No description set View full profile

Job vacancies

Please see a list of jobs available

Fees

Excellent fees for all Landlords and Vendors
Last updated at 1:19 PM 14/07/2016 by allAgents

Complaints Procedure

BrinkleyҀ™s aims to provide the highest standards of service to all our customers. To ensure that your interests are safeguard, a complaints procedure has been introduced. This provides for the matter to be dealt with internally by Miss Katie Sharpes and in the event we are not able to deal with the issue to our mutual satisfaction, by reference to the Property Ombudsman.

If you believe you have a complaint, please write in the first instance to Miss Katie Sharpes First floor office, Beaumont House, SW20 0LW

Your complaint will be acknowledged within 24 hours but no loner than 3 working days, investigated thoroughly in accordance with established in house procedures and a formal reply will be sent to you within 15 working days of receipt of your complaint.

If you are not satisfied with the outcome of our initial investigation, you are provided with a further opportunity to have the complaint reviewed by our owner Robert Brinkley

In the event that the final review as detailed above still fails to satisfy your complaint then you are at liberty to have the matter referred to the Property Ombudsman. We will submit our file to the Ombudsman on request. You are also entitled to have your complaint referred to the ombudsman should we fail to deal with matters promptly or do not comply with our in house complaints procedure within 8 weeks from the date we receive your written notification.
Last updated at 1:19 PM 14/07/2016 by allAgents

Awards won by Brinkley's Estate Agents, London SW19 7QU

Branch rankings


Overall

Estate Agents Rankings

Letting Agents Rankings

Opening hours



Make an Enquiry



.