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Commanding one of the largest market shares in our areas, we are a busy multi-branch agency located in key areas across South West London, with branches in Wimbledon Hill, Wimbledon Park, Raynes Park, Putney and Mayfair. So whether you are selling, letting or looking for a property management service, here at Brinkley’s we can offer you excellent customer service and our complete attention, making sure you receive the very best experience when using any of our services.
Brinkley's Estate Agents

168 Putney High Street Putney, London
Greater London
SW15 1RS

07879458857
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Properties for Sale
Properties to Rent

“Good Service...”

Dec 10,2018
Minithumbup
Darryl
By: 'Justen'
Dec 10,2018
0 people found
this helpful
This was our first time renting in the uk so it was quite daunting starting out but Darryl guided us through the process and was on hand to answer all of our questions quickly so we cannot fault this agency. Thanks...
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Comment on agent fees
Quite expensive but justified
Was this helpful? Yes

“Great Service...”

Dec 07,2018
Minithumbup
Darryl
By: 'Caroline'
Dec 07,2018
0 people found
this helpful
This agency was very fast intuitive securing us new tenants. Initially we had an asking price offer within a week of giving them our proeprty which we accepted unfortunately those tenants actually then withdrew but they had another offer the same week from Darryl at ...
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Comment on agent fees
Very good compared to other agents in Putney
Was this helpful? Yes

“Quick and easy...”

Dec 05,2018
Minithumbup
Darryl
By: 'Gregory M'
Dec 05,2018
0 people found
this helpful
I had a very good experience with Brinkleys the staff are very polite and Darryl who I went on viewings with was very professional and once I did make an offer he informed me the offer was accepted very quickly I did not have to ...
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Comment on agent fees
Average
Was this helpful? Yes

“Excellent service...”

Dec 04,2018
Minithumbup
By: 'Claire'
Dec 04,2018
0 people found
this helpful
Stephane has been fantastic in ensuring we had a wide range of viewers. This resulted in a positive sale. His calm manner has been reassuring throughout the whole process. In fact, I've just recommended his to our neighbour!...
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Comment on agent fees
Everything has been good
Was this helpful? Yes

“Miss...”

Oct 11,2018
Minithumbup
Darryl
By: 'Agnes'
Oct 11,2018
1 people found
this helpful
Darryl made sure everything goes smoothly in a timely manner. He also helped us every time we had a question and was available for us. He is not too pushy, doesn't try to sell too hard, which makes it so much easier to cooperate ...
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Was this helpful? Yes

“Polite and friendly service...”

Oct 10,2018
Minithumbup
Darryl
Ben
By: 'Christine & Breff'
Oct 10,2018
0 people found
this helpful
Darryl was a very friendly and polite individual, he was never pushy or false and always gave us the time we needed to ask any questions. He was thorough and professional in all aspects of his service and helped us find our dream flat which ...
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Comment on agent fees
Fees are high
Was this helpful? Yes

“moving home...”

Oct 03,2018
Minithumbup
Darryl
By: 'Safa G'
Oct 03,2018
2 people found
this helpful
we were very satisfied of service from both Darryl and Amelia, They were very friendly and helpful. i would highly recommend Brinkleys if you are planning to rent or buy property....
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Was this helpful? Yes

“Perfect Service...”

Sep 28,2018
Minithumbup
By: 'Rafal Knop'
Sep 28,2018
0 people found
this helpful
Amelia is very cooperative and dedicated to her job person, whenver I asked a question or raised a problem she was always ready to help with in the most professional manner and level. Respond and fast reaction are top notch since the beginning, much appreciated. ...
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Comment on agent fees
What is really daunting, being your customer for a few years I'd expect more flexibility regarding the starting payments of tenancies as they are collected upfront for a whole year. I'd prefer the split payments through the period of the tenancy it would be easier financially to manage and fairer
Was this helpful? Yes

“Ground floor Flat...”

Sep 20,2018
Minithumbup
By: 'The right price will sell'
Sep 20,2018
0 people found
this helpful
I went with Brinkley's as their commission was not a rip off amount. the estate agent that was appointed to sell my flat was not the best agent that i have dealt with......... ( i think he has since left as i did not see ...
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Comment on agent fees
The fees were very reasonable.
Was this helpful? Yes

“Efficient team...”

Sep 14,2018
Minithumbup
By: 'Henry'
Sep 14,2018
0 people found
this helpful
Brinkleys personnel have proved to be an efficient and helpful team in finding tenants for and then managing my property....
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Comment on agent fees
Fees represent fair value so far.
Was this helpful? Yes

“Review...”

Sep 05,2018
Minithumbup
By: 'Borisav'
Sep 05,2018
0 people found
this helpful
Many thanks to Amelia. She did amazing job. She was amazingly helpful and unbelievably professional. I commend her and highly appreciate help and understanding that she provided....
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Comment on agent fees
Agents fees as expected.
Was this helpful? Yes

“Efficient and professional...”

Aug 27,2018
Minithumbup
By: 'Mary'
Aug 27,2018
0 people found
this helpful
Very pleased with my purchase through brinkleys. They are very prompt to respond and very helpful. After almost giving up my search due to frustration with other agents they were a breath of fresh air and made it possible for me to move to my ...
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Was this helpful? Yes

“The Best Agency Ever...”

Aug 21,2018
Minithumbup
Zulekha
Anne
By: 'Malgorzata'
Aug 21,2018
0 people found
this helpful
I can't describe how happy I am with all the management stuf, especially Zulekha, Anne, Mishaal, Amelia. They found tenants for my apartment super quickly, never have any problem during tenancy period, and they very super helpful with all the requests. I would definitely ...
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Comment on agent fees
The fees are very reasonable
Was this helpful? Yes

“Not a Good Experience...”

Jun 21,2018
Minithumbdown
By: 'EL'
Jun 21,2018
1 people found
this helpful
I have rented in London for many years and Brinkley's were the worst agents I have ever dealt with. When I moved in the property was covered in mould and had not been professionally cleaned, I had stipulated a professional clean and mould removal ...
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Was this helpful? Yes

“Good service...”

Jun 04,2018
Minithumbup
By: 'Morne Malherbe'
Jun 04,2018
0 people found
this helpful
Just want to thank all involved at Brinkley's over the last year and a bit in first the letting and then selling of my property. It certainly was not always plain sailing – but as a whole the experience has been positive and I would ...
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Comment on agent fees
Fees very reasonable.
Was this helpful? Yes

“Efficient flat letting...”

May 08,2018
Minithumbup
Wayne
By: 'Clare P'
May 08,2018
4 people found
this helpful
This was my first experience letting a flat and Wayne was knowledgeable, provided sound advice on rental income and requirements, and was quick to communicate and follow up on points...
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Was this helpful? Yes

“Helpful and attentive...”

May 03,2018
Minithumbup
By: 'Jane'
May 03,2018
0 people found
this helpful
Amelia was very helpful while I was finalizing the move, answering emails out of hours and generally making sure i had the info I needed....
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Comment on agent fees
Normal fees
Was this helpful? Yes
Feb 20,2018
Minithumbup
Wesley
By: 'AJC'
Feb 20,2018
0 people found
this helpful
Wesley has been helpful and efficient from start to finish. Quick to answer questions and polite and friendly. He assured me Brinkleys and he would help me and they did....
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Comment on agent fees
Very fair
Was this helpful? Yes
By: Natalie
Dec 14, 2018
View all comments (1)
Wesley has been really helpful, efficient and understanding throughout. He's had excellent communication and nothing has been too much trouble. ...
Feb 14,2018
Minithumbup
Amelia
By: 'Mike'
Feb 14,2018
0 people found
this helpful
I have let my property in Putney through Brinkleys for many years now and I continue to receive a level of service second to none. I really value the relationship we have!...
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Comment on agent fees
Good
Was this helpful? Yes
Dec 07,2017
Minithumbup
Wesley
By: 'Owner in roehampton'
Dec 07,2017
0 people found
this helpful
We have used brinkleys for some years to source tenants. They have always given excellent service. This year Wesley has been very professional and has understood our situation and responded very quickly. All the staff we come into contact with are of the highest level. ...
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Comment on agent fees
Good
Was this helpful? Yes
Dec 06,2017
Minithumbup
Wesley
Many
By: 'Tam'
Dec 06,2017
0 people found
this helpful
Wesley was extremely polite, helpful and asssited wherever possible, i would highly recommend Brinkleys with the excellent customer service level demonstrated....
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Comment on agent fees
good
Was this helpful? Yes
Nov 10,2017
Minithumbup
By: 'Sina'
Nov 10,2017
0 people found
this helpful
I am very happy with Brinkley's state agent. Very fast and efficient. I would use them again for sure. Hi...
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Comment on agent fees
They were reasonable.
Was this helpful? Yes
Nov 03,2017
Minithumbup
Amelia
By: 'Charlotte'
Nov 03,2017
0 people found
this helpful
Amelia was very helpful and kept in touch regularly to ensure everything was sorted before moving day.Thanks a lot :)...
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Was this helpful? Yes
Oct 27,2017
Minithumbup
By: 'Gerald'
Oct 27,2017
0 people found
this helpful
Reuben was helpful throughout the sale process which suffered delays due to probate issues. Reuben was diligent and his patience was rewarded when buyers were eventually found. I found Reuben to be enthusiastic and positive....
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Comment on agent fees
Good
Was this helpful? Yes
Oct 23,2017
Minithumbup
Wesley
By: 'Faz'
Oct 23,2017
0 people found
this helpful
Wesley was very helpful in assisting in finding me a flat within my search criteria and executing all the related admin. He was easy to communicate with always responded promptly to questions....
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Comment on agent fees
The fees seem pretty much industry standard
Was this helpful? Yes
Oct 21,2017
Minithumbup
By: 'Marianna'
Oct 21,2017
0 people found
this helpful
Wesley was very friendly and helpful all the way through. I'm glad we found a very nice place through Brinkleys as they were the most efficient agency we had contact with since we moved to London....
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Was this helpful? Yes
Oct 20,2017
Minithumbup
Wesley
By: 'Scarlet'
Oct 20,2017
0 people found
this helpful
Wesley was a very helpful chappy, very friendly and welcoming. helped us to get the house we wanted without any trouble....
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Comment on agent fees
Good
Was this helpful? Yes
Oct 10,2017
Minithumbup
Wesley
By: 'Sian'
Oct 10,2017
0 people found
this helpful
Wesley showed us around the property and was able to answer the majority of our questions. If he did not know the answer, he found them out for us and contacted us, and assisted us in understanding the process. When we put in an offer ...
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Comment on agent fees
Fortunately at the time we put in the offer, there were no referencing fees charged that month, however there were agency fees. These were reasonable and we had expected to be charged these costs.
Was this helpful? Yes
Oct 07,2017
Minithumbup
By: 'Oliver'
Oct 07,2017
0 people found
this helpful
Reuben helped us with a complicated purchase of our family home in Putney. He was extremely efficient and quick to suggest ways around issues that arose during conveyancing. Without his proactive approach, I am sure the purchase would have fallen through. I would certainly recommend ...
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Was this helpful? Yes
Sep 29,2017
Minithumbup
By: 'Janet'
Sep 29,2017
0 people found
this helpful
Like all the reviewers here, I found Reuben to be an exceptional agent. He was always available, was honest in his valuation (no nonsense like over-valuing and then reducing the price once he got the property), negotiated a good price for the flat, was quick ...
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Comment on agent fees
Very fair
Was this helpful? Yes
Areas covered
  • SW15
  • Putney
  • Roehampton
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
94% customers were satisfied with fees 82% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £240,000
  • Max: £1,600,000

Letting
  • Min: £0
  • Max: £0

ARLA TPOS SAGEagent


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
37 0 53 3 20 0 11 0 3 1
Staff picture Suzy
(44)

Staff picture Amelia
(55)

No image available Many
(2)

Staff picture Wayne
(9)

Upload your photo Amelia
(3)

No image available Ben
(1)

Fees

Excellent Sales and Lettings fees for all vendors and landlords
Last updated at 14/07/2016, 1:19 PM by allAgents

Complaints Procedure

Brinkley’s aims to provide the highest standards of service to all our customers. To ensure that your interests are safeguard, a complaints procedure has been introduced. This provides for the matter to be dealt with internally by Miss Katie Sharpes and in the event we are not able to deal with the issue to our mutual satisfaction, by reference to the Property Ombudsman.

If you believe you have a complaint, please write in the first instance to Miss Katie Sharpes First floor office, Beaumont House, SW20 0LW

Your complaint will be acknowledged within 24 hours but no loner than 3 working days, investigated thoroughly in accordance with established in house procedures and a formal reply will be sent to you within 15 working days of receipt of your complaint.

If you are not satisfied with the outcome of our initial investigation, you are provided with a further opportunity to have the complaint reviewed by our owner Robert Brinkley

In the event that the final review as detailed above still fails to satisfy your complaint then you are at liberty to have the matter referred to the Property Ombudsman. We will submit our file to the Ombudsman on request. You are also entitled to have your complaint referred to the ombudsman should we fail to deal with matters promptly or do not comply with our in house complaints procedure within 8 weeks from the date we receive your written notification.
Last updated at 9:12 AM 01/11/2018 by robert brinkley

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