Head Office, London, SW20
4.8/5, 115 reviews
97% recommended
82% sales valuation accuracy
100% sales fee satisfaction
84% lettings valuation accuracy
94% lettings fee satisfaction
Commanding one of the largest market shares in our areas, we are a busy multi-branch agency located in key areas across South West London, with branches in Wimbledon Hill, Wimbledon Park, Raynes Park, Putney and Mayfair. So whether you are selling, letting or looking for a property management service, here ... show more Commanding one of the largest market shares in our areas, we are a busy multi-branch agency located in key areas across South West London, with branches in Wimbledon Hill, Wimbledon Park, Raynes Park, Putney and Mayfair. So whether you are selling, letting or looking for a property management service, here at Brinkley’s we can offer you excellent customer service and our complete attention, making sure you receive the very best experience when using any of our services.
Brinkleys Estate Agents - Click to Visit Our Website

Opening Hours
Address

Brinkley's Estate Agents
Beaumont House, Lambton Rd
Wimbledon,London
Greater London
SW20 0LW
020 3817 6888

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 82% 100% £0 £0
Lettings 84% 94% £900 £2,950
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
55 1 49 2 0 0 1 0 7 0
Areas covered
  • SW20
  • SW19
  • SW18
  • KT3
  • SM4
  • SW17
  • SW15
  • SW6
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
ARLA TPOS Sales TPOS Lettings TPOS SAGEagent My deposits scheme The Guild
Latest Properties

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Images & Videos

“Can i put 0 stars?Agreed on Saturday Bank holiday weekend ......”

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Aug 29,2019
Minithumbdown
By: 'rdc'
Aug 29,2019
0 people found
this helpful
Can i put 0 stars? Agreed on Saturday Bank holiday weekend for a viewing of a flat for the next Tuesday: confirmed viewing over email and with a call Tue morning. We (me and my girlfriend: I stayed around 3h in order to wait 3pm for ...
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“Huge thanks to Zulekha who dealt with the iss......”

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Jul 19,2019
Minithumbup
Zulekha
By: 'Landlord SW15'
Jul 19,2019
0 people found
this helpful
Huge thanks to Zulekha who dealt with the issues at my property swiftly, she liaised with my tenants and the contractor to resolve everything to both mine and the tenants satisfaction. I would have no hesitation to recommend Zulekha and Brinkley's and feel happy my ...
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“Excellent Katie !...”

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Jul 12,2019
Minithumbup
Katie
By: 'ying ye'
Jul 12,2019
0 people found
this helpful
Having been renting my apartment through Brinkleys and having been very close to Katie for the past four years, Katie has been so friendly and very helpful that always returns my mail very quickly. Her work is very efficient. I am very confident that I ...
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“Problem solver......”

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May 19,2019
Minithumbup
Zulekha
By: 'SRT'
May 19,2019
0 people found
this helpful
After dealing with various people, Zulehka was finally the person who was able to start resolving some of the issues with the flat. As there were various issues to address, Zulehka came to inspect the property personally and saw first hand what problems needed to ...
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“Thanks...”

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Apr 18,2019
Minithumbup
By: 'Pietro'
Apr 18,2019
0 people found
this helpful
Lizzie is a very good point of contact, always on the case, lovely person and serious professional to deal with. Totally recommended Thanks for your big help Pietro...
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“A great company and great Staff....”

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Mar 06,2019
Minithumbup
Zulekha
By: 'Dilshan'
Mar 06,2019
0 people found
this helpful
I have rented from the Brinkley over a 2 year ago ,any problems i have they get sorted right away. I have dealt with Zulekha All the time, she have been great & helpful . The move was smooth and everything was done so quickly i never had ...
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Good
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“Property Managemnet - Tenant...”

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Mar 05,2019
Minithumbup
Zulekha
By: 'Flavia'
Mar 05,2019
0 people found
this helpful
Zulekha is a very diligent and attentive property manager. It is a pleasure to deal with her as she always prioritize pressing matters to tenants and follows up on all the steps till an issue is fully resolved....
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“Responsive Zuleka...”

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Mar 01,2019
Minithumbup
Zulekha
By: 'Big dog'
Mar 01,2019
0 people found
this helpful
Zuleka is always very responsive and very helpful and I am sure people will be happy with her service. I found her professional and very easy to deal with!...
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Good
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“Zulekha Warid...”

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Feb 11,2019
Minithumbup
Zulekha
By: 'ML'
Feb 11,2019
0 people found
this helpful
I have been working with Brinkley's more than 5 years and explicitly Zulekha Warid. I am based overseas and it was important for me to appoint a responsible property manager during my absence. Zulekha has gone above and beyond what I was expecting from a property ...
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Comment on agent fees
Fair
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“Amazing customer experience...”

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Feb 02,2019
Minithumbup
Zulekha
By: 'Usman'
Feb 02,2019
0 people found
this helpful
Super fast turn around time once I lodged a complain. Very supportive through out the remediation works at the property and kept in touch till the end. Highly recommended....
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“Very efficient and helpful...”

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Jan 29,2019
Minithumbup
Zulekha
By: 'Eli'
Jan 29,2019
0 people found
this helpful
I know that whenever there is an issue, I can count on Zulekha's quick and valuable advise. She'll sort things for you and will keep you posted during the process, which relieves lots of stress and worries....
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“Helpful...”

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Jan 25,2019
Minithumbup
Zulekha
By: 'Innes Landlady'
Jan 25,2019
0 people found
this helpful
I'm a Landlord and am lucky to have Zulekha to contact and correspond with. She always gets back to me asap and makes positive suggestions for action. She also is very flexible and overall helpful...
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Comment on agent fees
the company charge the fees and they seem fair to me
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“Friendly & Helpful!...”

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Jan 20,2019
Minithumbup
By: 'Nur C.'
Jan 20,2019
0 people found
this helpful
Mishaal is very friendly. She is helpful and fas in response. She is trying to provide any service in her capability. A pleasure to cooperate....
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“Very responsive and understanding!...”

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Jan 11,2019
Minithumbup
Zulekha
By: 'jpowell'
Jan 11,2019
0 people found
this helpful
Zulekha always responds promptly to any request and is sensitive to the needs of us as tenants. I know that when I request something it will be handled....
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“Great...”

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Dec 27,2018
Minithumbup
Zulekha
By: 'Great'
Dec 27,2018
0 people found
this helpful
Thank you for all your help & work, very prompt with dealing with things, & getting back & dealing with things. Great to have you as a contact at Brinklys who I can get hold of to sort things out....
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Good
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“Lovely lady!...”

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Nov 30,2018
Minithumbup
Anne
By: 'Michelle'
Nov 30,2018
0 people found
this helpful
I have been dealing with Anne for 9 years via correspondence and she has always been super helpful, friendly and efficient. Living in South Africa, far away, makes it difficult to let go and trust that everything is running smoothly. Meeting her in the UK she ...
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Good
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“Helpful and professional...”

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Sep 14,2018
Minithumbup
Katie
By: 'Maike'
Sep 14,2018
0 people found
this helpful
I have found Katie extremely helpful, knowledgeable and friendly in the management of my rental property. She has been very reliable in routine matters and any queries are dealt with quickly and efficiently, which is vital when one is not in the same local as ...
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“Renewals manager...”

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Sep 13,2018
Minithumbup
Anne
By: 'Nicola'
Sep 13,2018
0 people found
this helpful
I have been using Brinkleys since 2013, most of the staff are efficient but Anne Barford who has sorted out the renewal of my flat and any problems that have arisen with tenants has been fantastic, even to the point of sorting a problem over keys ...
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Comment on agent fees
Competitive
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“Always happy to help...”

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Sep 12,2018
Minithumbup
Katie
By: 'Natalie Evelegh'
Sep 12,2018
0 people found
this helpful
Katie has always been extremely helpful if I have any questions with my property. I often need certain bits explained to me in a bit more detail and Katie has always been very accommodating with this. If I send an email with a question I ...
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Comment on agent fees
I believe the agents fees are in keeping with
Was this helpful? Yes

“Very good service...”

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Sep 12,2018
Minithumbup
Katie
By: 'Jerry'
Sep 12,2018
0 people found
this helpful
Brinkleys have managed my property for over a year and I am very satisfied with the level of service provided by Katie and her team. They are good to deal with and always extremely responsive by email and by phone in dealing both with routine ...
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“Always helpful...”

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Aug 15,2018
Minithumbup
By: 'B Sutherland'
Aug 15,2018
0 people found
this helpful
Dermot manages a few of my properties and he is always extremely helpful, patient and friendly. He also goes beyond his remit to help landlords....
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“Management...”

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Aug 03,2018
Minithumbup
Zulekha
By: 'Nina'
Aug 03,2018
0 people found
this helpful
Zulekha and Mishaal have been very helpful with arranging pest control appointments in our flat. Both have been above and beyond to help with problems... even on the weekend! They have been absolute stars!...
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Comment on agent fees
NA
Was this helpful? Yes
By: Sarah Goldstein
Dec 12, 2018
View all comments (1)
As a company we have worked alongside Michaal and her colleagues for a year now and have found them to be very professional and helpful. If any further works are needed within a property they are on hand arranging this in a speedy manner. ...

“An amazing Lady...”

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Jul 04,2018
Minithumbup
Anne
By: 'Jerry'
Jul 04,2018
0 people found
this helpful
My experience with Brinkley's from the start to the end of my tenancy has been superb... and Anne has been the most helpful estate agent I have ever met... highly recommend both Brinkley's and Anne to anyone looking to rent or buy a property....
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Comment on agent fees
Very competitive
Was this helpful? Yes

“A special person...”

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Jun 01,2018
Minithumbup
Anne
By: 'A rare gem'
Jun 01,2018
0 people found
this helpful
We have been landlords with brinkleys for several years now and have dealt with Anne barford on ma ny occasions. She is super helpful and efficient, always returns our email quickly and with the help or info that we need. She is a great asset ...
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“Great Service...”

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May 29,2018
Minithumbup
Anne
By: 'Mister T'
May 29,2018
0 people found
this helpful
I have been in contact with Anne many times over the course of various tenancies and had the pleasure of meeting her at the Raynes Park office a few years ago. When Anne is on the case you know it is going to be handled ...
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Good
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“Super Star...”

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May 23,2018
Minithumbup
By: 'Muhammad'
May 23,2018
0 people found
this helpful
Casey Cook is an amazing member of staff and very active. She is a very quick respond to emails and very kindness and helpful. We are happy with her, she is a super star. I wish you all the best. Muhammad 21 Andrew Reed House...
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Comment on agent fees
It’s a good agent to deal with.
Was this helpful? Yes

“Lettings Renewal and Property Management...”

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Apr 06,2018
Minithumbup
Anne
By: 'Daren'
Apr 06,2018
0 people found
this helpful
I have had dealings with Anne for many years now, and she has always been resourceful and efficient in dealing with any queries or issues I have had. Anne is very personable and easy to talk to, and draws on her experience to address any ...
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Good
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“Our last flat was let through an awful agent so ......”

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Feb 21,2018
Minithumbup
Amelia Sharpes
By: 'Nina - SW18'
Feb 21,2018
0 people found
this helpful
Our last flat was let through an awful agent so we were a bit nervous about the process.. Amelia was amazing throughout the process and put us at ease :)...
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“In letting out my former home I have had dealings ......”

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Feb 20,2018
Minithumbup
Anne
By: 'John M'
Feb 20,2018
0 people found
this helpful
In letting out my former home I have had dealings with Anne Barford for several years and have found her to be thorough, practical, user friendly and quick to respond on any queries....
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Comment on agent fees
good
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Staff picture Graeme Gordon
(85)
Staff picture Suzy Browne
(64)
Staff picture Katie
(25)
Staff picture Amelia Sharpes
(68)
Staff picture Anne
(36)
Staff picture Zulekha
(25)
Staff picture Darryl
(24)
Staff picture Robert
(14)
Staff picture Wayne
(12)
Staff picture William
(10)
Staff picture Charles
(8)
Staff picture Ben
(8)
Staff picture Julia Whyte
(3)
Staff picture Leanne Marlow
(2)
Staff picture Helena
(0)

Vendor Fees

Rates starting from 0.9% inc VAT

Landlord Fees

Rates starting from 8.45% inc VAT Letting and Rent collection

Tenant Fees

Relevant letting fees and tenant protection information

As well as paying the rent, you may also be required to make the following permitted payments.

Permitted payments:
Before the tenancy starts (payable to Brinkley’s Estate Agents)
Holding Deposit: 1 week’s rent
Deposit: 5 weeks’ rent
During the tenancy (payable to the Agent)
For English properties:
Payment of £50 if you want to Amend the tenancy agreement
Payment of interest for the late payment of rent at a rate of 3%
Reasonable incurred costs for the loss of keys/security devices (dependent on locks and keys )
Payment of any unpaid rent or other reasonable costs associated with your early termination of the tenancy

During the tenancy (payable to the provider) if permitted and applicable:
Utilities – gas, electricity, water
Communications – telephone and broadband
Installation of cable/satellite
Subscription to cable/satellite supplier
Television licence
Council Tax

Other permitted payments:
Any other permitted payments, not included above, under the relevant legislation including contractual damages.

Tenant protection:
Brinkley’s Estate Agents is a member of ARLA/NAEA, which is a client money protection scheme, and also a member of The Property Ombudsman, which is a redress scheme. You can find out more details on the agent’s website or by contacting the agent directly.
Last updated at 06/06/2019, 12:49 PM by Julia Whyte
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Brinkley’s aims to provide the highest standards of service to all our customers. To ensure that your interests are safeguard, a complaints procedure has been introduced. This provides for the matter to be dealt with internally by Katie Sharpes and in the even t we are not able to deal with the issue to our mutual satisfaction, by reference to the Property Ombudsman.

If you believe you have a complaint, please write in the first instance to Katie Sharpes 149 Arthur Road, Wimbledon Park, SW19 8AB.

Your complaint will be acknowledged within 24 hours but no loner than 3 working days, investigated thoroughly in accordance with established in house procedures and a formal reply will be sent to you within 15 working days of receipt of your complaint.

If you are not satisfied with the outcome of our initial investigation, you are provided with a further opportunity to have the complaint reviewed by our owner Robert Brinkley 149 Arthur Road, SW19 8AB.

In the event that the final review as detailed above still fails to satisfy your complaint then you are at liberty to have the matter referred to the Property Ombudsman. We will submit our file to the Ombudsman on request. You are also entitled to have your complaint referred to the ombudsman should we fail to deal with matters promptly or do not comply with our in house complaints procedure within 8 weeks from the date we receive your written notification.
Last updated at 1:20 PM 14/07/2016 by allAgents

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Brinkley's Estate Agents

Branch - Head Office, London, SW20