Head Office, London, SW20
4.8/5, 130 reviews
98% recommended
82% sales valuation accuracy
100% sales fee satisfaction
86% lettings valuation accuracy
95% lettings fee satisfaction
Commanding one of the largest market shares in our areas, we are a busy multi-branch agency located in key areas across South West London, with branches in Wimbledon Hill, Wimbledon Park, Raynes Park, Putney and Mayfair. So whether you are selling, letting or looking for a property management service, here ... show more Commanding one of the largest market shares in our areas, we are a busy multi-branch agency located in key areas across South West London, with branches in Wimbledon Hill, Wimbledon Park, Raynes Park, Putney and Mayfair. So whether you are selling, letting or looking for a property management service, here at Brinkley’s we can offer you excellent customer service and our complete attention, making sure you receive the very best experience when using any of our services.
Brinkleys Estate Agents - Click to Visit Our Website

Opening Hours
Address

Brinkley's Estate Agents
Beaumont House, Lambton Rd
Wimbledon,London
Greater London
SW20 0LW
020 3817 6888

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 82% 100% £0 £0
Lettings 86% 95% £900 £2,950
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
64 1 54 2 0 0 1 0 8 0
Areas covered
  • SW20
  • SW19
  • SW18
  • KT3
  • SM4
  • SW17
  • SW15
  • SW6
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
ARLA TPOS Sales TPOS Lettings TPOS SAGEagent My deposits scheme The Guild
Latest Properties

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Images & Videos

“Very efficient and understanding...”

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Sep 11,2020
Minithumbup
Zulekha
By: 'Cecile Fradin'
Sep 11,2020
0 people found
this helpful
Zulekha has been my property manager for about two years. Sha has always been very professionnal and discreet which, as a tenant, I appreciate a lot. I've recently been through a hard time when my bag was stolen in a foreign country, and she has ...
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“Zulekha was a wonderful property manager and ......”

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Aug 27,2020
Minithumbup
Zulekha
By: 'Omar Uddin'
Aug 27,2020
0 people found
this helpful
Zulekha was a wonderful property manager and brilliant to work with. One of the best property managers I've come across in a while....
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“Zulekha has always gone above and beyond for ......”

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Aug 27,2020
Minithumbup
Zulekha
By: 'josh auhja'
Aug 27,2020
0 people found
this helpful
Zulekha has always gone above and beyond for me. Not only did she made me feel at ease, she also made my checking in very comfortable. Not only is she professional, but also a brilliant head of property management. Absolutely brilliant to work with and ...
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“We were introduced to Zulekha after signing o......”

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Feb 16,2020
Minithumbup
Zulekha
By: 'Zoe Denis'
Feb 16,2020
0 people found
this helpful
We were introduced to Zulekha after signing our lease with a previous agent who hadn't made us aware of changes in the property. Despite this, Zulkeha tried her best to accommodate us and solve issues in the property as efficiently as possible, even though it ...
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“Zulekha has been managing my property for the......”

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Jan 27,2020
Minithumbup
Zulekha
By: 'Gaurav Rao'
Jan 27,2020
0 people found
this helpful
Zulekha has been managing my property for the past 2 years and I find her extremely prompt, efficient and helpful in dealing with all matters....
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“Zulekha has been simply amazing in her very e......”

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Jan 17,2020
Minithumbup
Zulekha
By: 'Alex Preda'
Jan 17,2020
0 people found
this helpful
Zulekha has been simply amazing in her very effective assistance with property management aspects. She always replies very promptly and takes care of all issues in a friendly, very efficient manner. She is one of the best property managers I have encountered....
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“The rental experience through Brinkley’s has ......”

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Jan 10,2020
Minithumbup
Zulekha
By: 'lowell.rawcliffe'
Jan 10,2020
0 people found
this helpful
The rental experience through Brinkley’s has been a very positive one and it was made easy to move into our flat. Since moving in, Zulekha has been a great help as our property manager, acting quickly and professionally to resolve any issues or answer ...
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“Moving abroad is never easy but throughout th......”

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Dec 13,2019
Minithumbup
Zulekha
By: 'Clare Burger'
Dec 13,2019
1 people found
this helpful
Moving abroad is never easy but throughout the process, Zulekha has been a star. Always kind and courteous in her responses and so helpful to a new tenant loving in London. My housemates and I feel lucky to have her on our team!...
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“Zulekha is amazing. She is not only friendly ......”

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Dec 13,2019
Minithumbup
Zulekha
By: 'Brad Sutherland'
Dec 13,2019
1 people found
this helpful
Zulekha is amazing. She is not only friendly and helpful but she really knows what she is doing and gives great advice....
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“Diana was fantastic and supported with the re......”

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Dec 13,2019
Minithumbup
Zulekha
By: 'Stacey'
Dec 13,2019
1 people found
this helpful
Diana was fantastic and supported with the renting of my property. Diana went above and beyond to ensure any difficulties were solved so that the timeframe could be met. Very efficient, helpful and friendly. Many thanks...
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“I highly recommend Zulekha Warid at Brinkleys......”

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Dec 13,2019
Minithumbup
Zulekha
By: 'Dean Liffen'
Dec 13,2019
1 people found
this helpful
I highly recommend Zulekha Warid at Brinkleys estate Agents. Brinkleys have been managing my property for 18 months , I have been through a high turn over of managers in this short time so it has been challenging. During this time Zulekha has over managed things for ...
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“Great company run by a great team...”

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Nov 26,2019
Minithumbup
Katie
Ben
By: 'Linda Roberts'
Nov 26,2019
1 people found
this helpful
As a Landlord, have worked with Brinkleys for a number of years and genuinely feel that the team are second to none. In particular, Katie Sharpes who always manages to get things sorted and to go the extra mile. Thank you also to the rest ...
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“I am a long term battle scarred landlord havi......”

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Nov 19,2019
Minithumbup
Katie
By: 'Tariq Hassan'
Nov 19,2019
1 people found
this helpful
I am a long term battle scarred landlord having operated in central London, SW London , Surrey and Bristol for the last 20 years. I have worked with many many letting agents over this time and I can say with absolute certainty Brinkley's smash all elements of ...
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“Katie has been fantastic and extremely helpfu......”

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Nov 15,2019
Minithumbup
Katie
By: 'adam demetriou'
Nov 15,2019
0 people found
this helpful
Katie has been fantastic and extremely helpful with issues I have had at my property. I would recommend Brinkleys to anyone...
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“Best Estate Agents I've dealt with...”

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Oct 28,2019
Minithumbup
Zulekha
By: 'Despoina Bellou'
Oct 28,2019
0 people found
this helpful
Brinkley's is the Estaty Agency who's been managing the flat we are renting the last 3 years. It's the b e s t agency we've ever dealt with,hands on heart! All the times we've needed something, Zulekha took action immediately and the problem has been ...
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“Can i put 0 stars?Agreed on Saturday Bank holiday weekend ......”

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Aug 29,2019
Minithumbdown
By: 'rdc'
Aug 29,2019
1 people found
this helpful
Can i put 0 stars? Agreed on Saturday Bank holiday weekend for a viewing of a flat for the next Tuesday: confirmed viewing over email and with a call Tue morning. We (me and my girlfriend: I stayed around 3h in order to wait 3pm for ...
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“Huge thanks to Zulekha who dealt with the iss......”

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Jul 19,2019
Minithumbup
Zulekha
By: 'Landlord SW15'
Jul 19,2019
0 people found
this helpful
Huge thanks to Zulekha who dealt with the issues at my property swiftly, she liaised with my tenants and the contractor to resolve everything to both mine and the tenants satisfaction. I would have no hesitation to recommend Zulekha and Brinkley's and feel happy my ...
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“Excellent Katie !...”

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Jul 12,2019
Minithumbup
Katie
By: 'ying ye'
Jul 12,2019
0 people found
this helpful
Having been renting my apartment through Brinkleys and having been very close to Katie for the past four years, Katie has been so friendly and very helpful that always returns my mail very quickly. Her work is very efficient. I am very confident that I ...
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“Problem solver......”

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May 19,2019
Minithumbup
Zulekha
By: 'SRT'
May 19,2019
0 people found
this helpful
After dealing with various people, Zulehka was finally the person who was able to start resolving some of the issues with the flat. As there were various issues to address, Zulehka came to inspect the property personally and saw first hand what problems needed to ...
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“Thanks...”

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Apr 18,2019
Minithumbup
By: 'Pietro'
Apr 18,2019
0 people found
this helpful
Lizzie is a very good point of contact, always on the case, lovely person and serious professional to deal with. Totally recommended Thanks for your big help Pietro...
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“A great company and great Staff....”

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Mar 06,2019
Minithumbup
Zulekha
By: 'Dilshan'
Mar 06,2019
0 people found
this helpful
I have rented from the Brinkley over a 2 year ago ,any problems i have they get sorted right away. I have dealt with Zulekha All the time, she have been great & helpful . The move was smooth and everything was done so quickly i never had ...
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Comment on agent fees
Good
Was this helpful? Yes

“Property Managemnet - Tenant...”

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Mar 05,2019
Minithumbup
Zulekha
By: 'Flavia'
Mar 05,2019
0 people found
this helpful
Zulekha is a very diligent and attentive property manager. It is a pleasure to deal with her as she always prioritize pressing matters to tenants and follows up on all the steps till an issue is fully resolved....
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“Responsive Zuleka...”

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Mar 01,2019
Minithumbup
Zulekha
By: 'Big dog'
Mar 01,2019
0 people found
this helpful
Zuleka is always very responsive and very helpful and I am sure people will be happy with her service. I found her professional and very easy to deal with!...
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Comment on agent fees
Good
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“Zulekha Warid...”

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Feb 11,2019
Minithumbup
Zulekha
By: 'ML'
Feb 11,2019
0 people found
this helpful
I have been working with Brinkley's more than 5 years and explicitly Zulekha Warid. I am based overseas and it was important for me to appoint a responsible property manager during my absence. Zulekha has gone above and beyond what I was expecting from a property ...
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Comment on agent fees
Fair
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“Amazing customer experience...”

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Feb 02,2019
Minithumbup
Zulekha
By: 'Usman'
Feb 02,2019
0 people found
this helpful
Super fast turn around time once I lodged a complain. Very supportive through out the remediation works at the property and kept in touch till the end. Highly recommended....
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“Very efficient and helpful...”

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Jan 29,2019
Minithumbup
Zulekha
By: 'Eli'
Jan 29,2019
0 people found
this helpful
I know that whenever there is an issue, I can count on Zulekha's quick and valuable advise. She'll sort things for you and will keep you posted during the process, which relieves lots of stress and worries....
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“Helpful...”

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Jan 25,2019
Minithumbup
Zulekha
By: 'Innes Landlady'
Jan 25,2019
0 people found
this helpful
I'm a Landlord and am lucky to have Zulekha to contact and correspond with. She always gets back to me asap and makes positive suggestions for action. She also is very flexible and overall helpful...
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Comment on agent fees
the company charge the fees and they seem fair to me
Was this helpful? Yes

“Friendly & Helpful!...”

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Jan 20,2019
Minithumbup
By: 'Nur C.'
Jan 20,2019
0 people found
this helpful
Mishaal is very friendly. She is helpful and fas in response. She is trying to provide any service in her capability. A pleasure to cooperate....
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“Very responsive and understanding!...”

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Jan 11,2019
Minithumbup
Zulekha
By: 'jpowell'
Jan 11,2019
0 people found
this helpful
Zulekha always responds promptly to any request and is sensitive to the needs of us as tenants. I know that when I request something it will be handled....
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“Great...”

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Dec 27,2018
Minithumbup
Zulekha
By: 'Great'
Dec 27,2018
0 people found
this helpful
Thank you for all your help & work, very prompt with dealing with things, & getting back & dealing with things. Great to have you as a contact at Brinklys who I can get hold of to sort things out....
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Comment on agent fees
Good
Was this helpful? Yes
Staff picture Graeme Gordon
(95)
Staff picture Suzy Browne
(74)
Staff picture Katie
(32)
Staff picture Amelia Sharpes
(80)
Staff picture Anne
(41)
Staff picture Zulekha
(39)
Staff picture Darryl
(25)
Staff picture Robert
(15)
Staff picture Wayne
(15)
Staff picture Ben
(13)
Staff picture Charles
(11)
Staff picture Julia Whyte
(3)

Vendor Fees

Rates starting from 0.9% inc VAT

Landlord Fees

Rates starting from 8.45% inc VAT Letting and Rent collection

Tenant Fees

Relevant letting fees and tenant protection information

As well as paying the rent, you may also be required to make the following permitted payments.

Permitted payments:
Before the tenancy starts (payable to Brinkley’s Estate Agents)
Holding Deposit: 1 week’s rent
Deposit: 5 weeks’ rent
During the tenancy (payable to the Agent)
For English properties:
Payment of £50 if you want to Amend the tenancy agreement
Payment of interest for the late payment of rent at a rate of 3%
Reasonable incurred costs for the loss of keys/security devices (dependent on locks and keys )
Payment of any unpaid rent or other reasonable costs associated with your early termination of the tenancy

During the tenancy (payable to the provider) if permitted and applicable:
Utilities – gas, electricity, water
Communications – telephone and broadband
Installation of cable/satellite
Subscription to cable/satellite supplier
Television licence
Council Tax

Other permitted payments:
Any other permitted payments, not included above, under the relevant legislation including contractual damages.

Tenant protection:
Brinkley’s Estate Agents is a member of ARLA/NAEA, which is a client money protection scheme, and also a member of The Property Ombudsman, which is a redress scheme. You can find out more details on the agent’s website or by contacting the agent directly.
Last updated at 06/06/2019, 12:49 PM by Julia Whyte
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Brinkley’s aims to provide the highest standards of service to all our customers. To ensure that your interests are safeguard, a complaints procedure has been introduced. This provides for the matter to be dealt with internally by Katie Sharpes and in the even t we are not able to deal with the issue to our mutual satisfaction, by reference to the Property Ombudsman.

If you believe you have a complaint, please write in the first instance to Katie Sharpes 149 Arthur Road, Wimbledon Park, SW19 8AB.

Your complaint will be acknowledged within 24 hours but no loner than 3 working days, investigated thoroughly in accordance with established in house procedures and a formal reply will be sent to you within 15 working days of receipt of your complaint.

If you are not satisfied with the outcome of our initial investigation, you are provided with a further opportunity to have the complaint reviewed by our owner Robert Brinkley 149 Arthur Road, SW19 8AB.

In the event that the final review as detailed above still fails to satisfy your complaint then you are at liberty to have the matter referred to the Property Ombudsman. We will submit our file to the Ombudsman on request. You are also entitled to have your complaint referred to the ombudsman should we fail to deal with matters promptly or do not comply with our in house complaints procedure within 8 weeks from the date we receive your written notification.
Last updated at 1:20 PM 14/07/2016 by allAgents

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Branch - Head Office, London, SW20