Bridgwater, TA6
5/5, 71 reviews
100% recommended
100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
Residential SalesOur sales team is very experienced in the local market. The team is led by Martin with over 30 years experience with the last 19 years in Bridgwater.We make sure we work for our sellers and ensure we deliver the service we promise and keep both buyers and sellers updated. ... show more Residential Sales

Our sales team is very experienced in the local market. The team is led by Martin with over 30 years experience with the last 19 years in Bridgwater.

We make sure we work for our sellers and ensure we deliver the service we promise and keep both buyers and sellers updated. We receive regular testimonials and are proud to be the top rated agent on Google with over 70 ‘5’ star reviews and awarded Best Estate Agent branch in Bridgwater on All Agents.

We are proud to be members of the Property Ombudsman Scheme for estate agents, whose Code of Practice is approved by the ‘Office of Fair Trading’.

• Free and accurate market appraisals

• Prominent High Street position

• Accompanied viewings with feedback

• Prominent internet advertising

• Regular market updates

• Open 6 days a week

Selling homes successfully in and around Bridgwater

We have a track record in selling residential property in Bridgwater and the surrounding villages for nearly 20 years. Our staff are very experienced and highly professional.

We have built an enviable reputation for looking after our vendors which has resulted in many instructions coming through repeat business.

We also know our local area as all our staff live in Bridgwater and we have established relationships with all the local solicitors, surveyors and mortgage providers. This is invaluable when we are progressing your sale.

Giving property the exposure you deserve

We promote property through all the latest means and are constantly working with our business partners to introduce the latest technology aimed at maximising the exposure of property while improving the customer experience. We also still value traditional methods as well and understand the importance of taking time to understand our clients needs and timescales.

We promote property to millions of potential buyers on all of the major property portals including our own websites. All of which can be accessed via smart phones, tablets and PCs.

Residential Letting and Property Management

Our lettings team offer a versatile letting service designed to meet the needs of each individual landlord, whether you require us to fully manage your property or simply find you a tenant we are happy to help.

Our dedicated team can offer you a five star customer service as maintaining our relationships is of great value to us and we always have your best interests at heart.

Providing honest, professional and quality lettings and property management services we can offer the following:

• Free and accurate market appraisals

• Finding the right tenant for you

• Fully referenced tenants

• Full inventory service

• Produce floorplans for all instructions

• Advertising on Rightmove and Zoopla

• Out of hours support

We also specialise in renting out Houses of Multiple occupancy (HMO’s). Managing HMO’s is much more involved and licences are needed for most and there are many rules and regulations to comply with. Here at Brightestmove we have developed the knowledge and expertise in this field which enables us to effectively manage these properties which we have done successfully for many years now.
https://brightestmove.co.uk

Opening Hours
Address

Brightestmove Estate & Letting Agents
28 High Street
Bridgwater
Somerset
TA6 3BJ
01278 420444

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £85,000 £325,000
Lettings 100% 99% £700 £5,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
12 0 1 0 38 0 20 0 0 0
Areas covered
  • TA6
  • Bridgwater
  • TA5
  • TA7
  • TA9
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
TPOS
Latest Properties
Brightestmove Estate & Letting Agents Branches (view all )

“We recently sold a property in Bridgwater. Br......”

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Apr 06,2021
Minithumbup
Martin
Emily
By: 'Philip'
Apr 06,2021
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We recently sold a property in Bridgwater. Brightest move by far, got us the best value for our property, when other estate agents suggested it was worth far less! We have no hesitation in recommending Brightest Move, who always keep us up to date with ...
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“Fantastic Agents for Bridgwater...”

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Mar 28,2021
Minithumbup
Martin
Emily
By: 'Maz'
Mar 28,2021
0 people found
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We recently sold through BM after not having the greatest of starts with another agent. Martin was true to his word - he was honest, worked extremely hard and kept us updated throughout. During Covid things were a little slower and he continued to chase ...
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“Fantastic Service...”

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Mar 23,2021
Minithumbup
Emily
By: 'David'
Mar 23,2021
0 people found
this helpful
5* service from the whole team!! Special mention for Emily on the Lettings side, found me some unbelievable tenants over a long period to fill my HMO accommodation. Something the other agents in town really struggled with. Keep up the good work!! Dave...
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“We recently purchased our new home in Bridgwa......”

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Mar 13,2021
Minithumbup
Martin
Emily
By: 'Reddington'
Mar 13,2021
0 people found
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We recently purchased our new home in Bridgwater. Brightest Move were the selling agents. They were very efficient and helped sort out a couple of issues which were delaying our move. The staff are helpful and made every effort to keep the process moving along, ...
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“Great service...”

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Mar 05,2021
Minithumbup
Martin
By: 'Stephen'
Mar 05,2021
0 people found
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After 6 months on the market without success in selling our late mothers home, my sister and I decided to change agents. We moved to Brightestmove. Unsure of the full impact the pandemic was having on property sales, we were very specific about our requirements. Advice, ...
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“Extremely professional......”

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Mar 02,2021
Minithumbup
Martin
By: 'Daniel'
Mar 02,2021
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I was pleased with the extremely professional manner that Brightest Move handled my house sale, I was updated at every stage, I would highly recommend Brightest Move and would definitely use them again....
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“Fantastic...”

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Mar 02,2021
Minithumbup
By: 'Lisa'
Mar 02,2021
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I chose Brightest Move as we didn’t have the best start with a different estate agents , we were recommended Martin by a few different people , and I’m so glad we chose them . They were amazing , Martin kept in touch every week , nothing was ...
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“Satisfied customers....”

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Mar 01,2021
Minithumbup
Martin
By: 'STEPHEN'
Mar 01,2021
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we are extremely happy with the service we received from Brightest Move. The staff were very professional and kept us up to date with everything. Thank you to all the staff involved and keep up the good work....
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“It was a pleasure to allow Brightestmove to d......”

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Feb 23,2021
Minithumbup
Martin
By: 'Stephen'
Feb 23,2021
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It was a pleasure to allow Brightestmove to deal with my house sale. I was kept up to date with all of the steps in the process that made the experience better....
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“Great team - Made purchasing easy....”

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Feb 22,2021
Minithumbup
Lee
Martin
By: 'Andrew'
Feb 22,2021
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Friendly and knowledgeable. They put me in touch with the right people to make my house purchase easy. Thank you....
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“5 stars...”

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Jan 28,2021
Minithumbup
By: 'David'
Jan 28,2021
0 people found
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Martin and the team were nothing but professional, courteous and persistent. During difficult times with some unexpected difficulties they were amazing at helping us sell our property. I wouldn't hesitate to use them again and would recommend them to anyone....
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“Martin the agent we dealt with could not have......”

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Jan 27,2021
Minithumbup
Martin
Emily
By: 'Peter'
Jan 27,2021
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Martin the agent we dealt with could not have been more helpful. The office staff were always polite and cheerful . I would recomend them ....
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“Emily was a true professional when it came to......”

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Jan 12,2021
Minithumbup
By: 'Lynne'
Jan 12,2021
0 people found
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Emily was a true professional when it came to renting out our property .Emily has fantastic communication skills and when she says she will phone you she does,well organised and honest .Thank you Emily and Brightestmove....
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“The brightest move team are always friendly a......”

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Jan 07,2021
Minithumbup
Emily
By: 'Jack'
Jan 07,2021
0 people found
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The brightest move team are always friendly and helpful and quick to resolve any issues, cannot thank then enough for everything they do....
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“Professional and friendly, always helpful and......”

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Dec 14,2020
Minithumbup
Martin
By: 'Gary'
Dec 14,2020
0 people found
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Professional and friendly, always helpful and willing to go the extra mile. I can’t thank them enough in helping us navigate through the process of selling and buying....
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“Brightestmove have been so helpful with the p......”

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Dec 14,2020
Minithumbup
Lee
By: 'Lucy'
Dec 14,2020
0 people found
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Brightestmove have been so helpful with the purchase of our first home I must say Dan in the office has been outstanding and couldn’t be anymore helpful so quick with getting back to any questions I had. Another member of staff is Lee Romeo ...
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“Professional, courteous, polite and helpful. ......”

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Dec 11,2020
Minithumbup
Martin
By: 'Anthony'
Dec 11,2020
0 people found
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Professional, courteous, polite and helpful. A really easy transaction and a very friendly team headed by Martin Howarth at the Bridgewater branch....
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“Hi Emily - just like to thank you for all you......”

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Dec 09,2020
Minithumbup
Emily
By: 'Paul'
Dec 09,2020
0 people found
this helpful
Hi Emily - just like to thank you for all your help in 2020 - It's been a crazy year but with your help we've manged to keep almost 100% occupancy and everyone is paying!!! Looking forward to doing it all again in 2021. Once gain, thanks for ...
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“Excellent agents...”

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Dec 08,2020
Minithumbup
Emily
By: 'Sheila'
Dec 08,2020
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Brightestmove have been excellent as agents in finding tenants and managing the letting of our property. Emily communicates regularly with us and works well with the tenants in looking after our property....
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“Search for a tenant....”

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Dec 07,2020
Minithumbup
Emily
By: 'Steve'
Dec 07,2020
0 people found
this helpful
Having had my tenant move out due to purchasing, it left me in a position to find a new one. I asked three letting agents to value my property and Emily being one of them appraised it to be £100 higher than anyone else. I was ...
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“Excellent service towards a smooth sale of our property....”

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Nov 15,2020
Minithumbup
Martin
Emily
By: 'David'
Nov 15,2020
0 people found
this helpful
We were so pleased we picked Brightest Move to help sell our property. They were very professional in their approach and the communication was excellent, form the valuation though to the point of sale. They always had time to talk to us when we had ...
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“Emily, for lettings, and Martin for sales are......”

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Nov 12,2020
Minithumbup
Emily
Martin
By: 'Timothy'
Nov 12,2020
0 people found
this helpful
Emily, for lettings, and Martin for sales are always so forthcoming and helpful. We are multiple property landlords and use Brightest Move, Bridgwater for all our dealings with tenants. Emily is easily contactable, such an asset when you are trying to source or liaise with ...
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“Brightestmove have been very helpful....”

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Nov 11,2020
Minithumbup
Emily
By: 'JOANNE'
Nov 11,2020
0 people found
this helpful
Brightestmove have been very helpful in renting out my house, Emily is always very helpful when I talk to her and she sends me regular emails to keep me updated on what's going on. I would definitely recommend them....
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“Emily at Brightestmove in Bridgwater...”

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Nov 11,2020
Minithumbup
Emily
By: 'Neil'
Nov 11,2020
0 people found
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Emily at Brightestmove in Bridgwater found us tenants in a relatively short space of time after listing with them. She is responsive to communications and always deals with any issues that arise with minimum fuss. Would not hesitate to recommend to other landlords...
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“I have been renting a property with Brightest......”

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Nov 09,2020
Minithumbup
Emily
By: 'kevin'
Nov 09,2020
0 people found
this helpful
I have been renting a property with Brightest Move since May 2020. Both the customer service and the overall general support have been excellent. Nothing has been too much trouble for the team - from helping sort video tours during lockdown to allowing me to move ...
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“Great service from start to finish. Communica......”

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Nov 08,2020
Minithumbup
Emily
By: 'Tracy'
Nov 08,2020
0 people found
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Great service from start to finish. Communication was good throughout and especially impressed that pretty much the whole transaction happened through lockdown....
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“A good experience from initial contact to com......”

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Nov 01,2020
Minithumbup
Emily
By: 'Ms'
Nov 01,2020
0 people found
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A good experience from initial contact to completion. Can't praise them enough friendly efficient and professional. would certainly recommend them. Very reasonable rates....
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“As a first time home buyer, we were more than......”

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Oct 30,2020
Minithumbup
Martin
By: 'Joanna'
Oct 30,2020
0 people found
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As a first time home buyer, we were more than happy with Brightest Move's assistance throughout the process. They were diligent in replying to emails and phone calls and always gave us updates. The solicitors that we chose were not very responsive, so Brightest Move ...
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“Thanks to all the team at Brightest Move for ......”

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Oct 15,2020
Minithumbup
Martin
By: 'Karen'
Oct 15,2020
0 people found
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Thanks to all the team at Brightest Move for selling my home, fantastic communication and very professional to work with. Thank you Natasha and Martin for all your help for an easy and stress free move. Karen Pryce...
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“Great professional service, fully informed an......”

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Oct 05,2020
Minithumbup
Martin
By: 'Tony'
Oct 05,2020
0 people found
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Great professional service, fully informed and updated at all stages of the process. nothing was a problem for Martin. would definitely recommend using this service....
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Staff picture Martin
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Staff picture Emily
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Staff picture Lee
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Staff picture Joanne
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Landlord Fees

Landlord Information

Here at Brightestmove we always have your best interest at heart so choose us to manage your property and relax knowing you are in safe hands.

We offer a number of packages which can be adapted to suit your needs.
1. Fully Managed
New Tenancy Pack £360 including VAT and 12% including VAT of the month’s rent to include:
• Advise of current market and agree marketing price
• Market your property on Rightmove, Zoopla and our website
• Accompany all viewings
• Source a tenant and referencing which includes credit checks
• Offer negotiation and prepare tenancy
• Free inventory
• Quarterly inspections
• Monthly rent collection and monthly statements
• Rent arrears chasing
• Organise repairs and maintenance and provide a 24 hour emergency helpline

2. Let Only
90% including VAT (subject to a minimum fee of £480 including VAT) of the first month’s rent to include:
• Advise of current market and agree marketing price
• Market your property on Rightmove, Zoopla and our website
• Accompany all viewings
• Source a tenant and referencing which includes credit checks
• Offer negotiation and prepare tenancy
• Free inventory
• First month rent collection
The Landlord then manages the property during the tenancy collecting rent and dealing with repairs and maintenance issues.

3. Tenancy Preparation and Holding Deposit
If you already have a tenant for your property we can still write up an agreement and hold the deposit - £240 including VAT

4. Monthly Rent Collection
Collect and chase rent from tenant and transfer to you - Up to £90 including VAT (taken out of monthly rent)

Optional Fees:
• Referencing - £60 including VAT per person
• Inventory- £60 including VAT for a room
 £78 including VAT for a two bedroom house
 £90 including VAT for a three bedroom house
 £102 including VAT for a four bedroom house
• Gas Safety Check - £90 including VAT
• Energy Performance Certificate - £90 including VAT
• Holding & Administering Deposit - £60 including VAT






HMO Landlord Information

Here at Brightestmove we always have your best interest at heart so choose us to manage your property and relax knowing you are in safe hands.

New Tenancy Pack £360 including VAT and 13.2% including VAT of the month’s rent to include:
• Advise of current market and agree marketing price
• Market your property on Rightmove, Zoopla and our website
• Accompany all viewings
• Source a tenant and referencing which includes credit checks
• Offer negotiation and prepare tenancy
• Free inventory
• Quarterly inspections
• Monthly rent collection and monthly statements
• Rent arrears chasing
• Organise repairs and maintenance and provide a 24 hour emergency helpline

Optional Fees:
• Inventory
o £60 including VAT for a room
o £78 including VAT for a two bedroom house
o £90 including VAT for a three bedroom house
o £102 including VAT for a four bedroom house
• Gas Safety Check - £90 including VAT
• Energy Performance Certificate - £90 including VAT
• Holding & Administering Deposit - £60 including VAT

Tenant Fees

Tenant Fees

AST Contract Fees Signed on or after 01 June 2019

Holding Deposit A charge equal to one weeks rent

Security/Damage Deposit A charge equal to four or five weeks rent
Unpaid Rent Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears.
Lost Keys or other Security Devices Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of £15 per hour (including VAT) for the time taken replacing lost key(s) or other security device(s).
Variation of Contract A charge of £78 including VAT
Early Release Charge A charge to cover the landlord’s fees of reletting the property and the rent due until the tenancy start date of the replacement tenancy.

Non AST Contract Fees

Company Referencing Fee £400 (No VAT)

Renewal Fee A charge of £100 including VAT

Change of Tenant Fee A charge of £100 including VAT

Tenancy Amendment Fee A charge of £100 including VAT

Check Out Fee A charge of £120 including VAT

Early Release Charge A charge to cover the landlord’s fees of reletting the property and the rent due until the tenancy start date of the replacement tenancy.
Holding Deposit A charge equal to one weeks rent

Security/Damage Deposit A charge equal to four or five weeks rent
Unpaid Rent Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears.
Lost Keys or other Security Devices Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of £15 per hour (including VAT) for the time taken replacing lost key(s) or other security device(s).
Last updated at 24/11/2020, 12:27 PM by Joanna
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Brightestmove – Customer Care Policy
At Brightestmove we endeavour to ensure your experience of our service is second to none, however we appreciate that at times you may become dissatisfied. We are committed to rectifying any issues as soon as possible.
What can I do if I am not happy with the service I have received?
Whilst we are committed to providing a quality service, we acknowledge that on occasion things can go wrong. If we do not meet your expectations and you are dissatisfied in some way, then we wish to know.
Step 1:
In the first instance, we would encourage you to discuss any problems verbally and informally with your principal contact within the company. If this office is the source of your complaint, staff here should be able to help quickly and answer any questions that you may have. If this does not resolve your concerns, then the formal complaints procedure can be invoked.
How do I make a formal complaint?
Stage 1:
If the verbal and informal approach does not satisfactorily deal with your concerns, we ask that you put the complaint in writing to the relevant person. We advise you to keep copies of all correspondence sent to us and notes of any conversations or telephone calls.
In order that we can help resolve your concern as quickly and efficiently as possible, we ask you to provide the following information in the letter of your complaint:
• Your name, address and any further contact numbers
• Name and office location of the individual or issue that you wish to make a complaint about
• A Clear description of your complaint
• Details of what you wish to be put right
We will respond within 10 days of receiving your complaint.
Stage 2:
If your complaint is not satisfactorily resolved by stage one above, refer the matter again to us. We will then investigate again and provide a final view point. We will acknowledge within 3 working days of receipt and you will be advised of the time scale for sending a full reply, which will be within 15 working days. An internal investigation into your complaint will be undertaken and, following completion of the same, you will be provided with a final viewpoint with details of what actions we have taken or will take. It is hoped that this response will resolve the matter. In all circumstances you should write to:
Director
Martin Howarth
Brightestmove
28 High Street
Bridgwater
Somerset
TA6 3BJ
Tel No: 01278 420444

What can I do if I am still not satisfied?
If you remain dissatisfied with any aspect of our handling of your complaint, you have the option to take your complaint to the Property Ombudsman within twelve months of the date of the final viewpoint letter. The Property Ombudsman will not investigate any complaint that has not followed the in-house complaints procedure. The Property Ombudsman can be contacted at the following:
The Property Ombudsman
Milford House
43 – 55 Milford Street
Salisbury
Wiltshire
SP1 2BP

Tel No: 01722 333306
Fax No: 01722 332296
Last updated at 10:20 AM 18/07/2019 by Natasha Howarth

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Branch - Bridgwater, TA6