• claim your profile
    Katie Office Manger
  • claim your profile
    james bladen
  • claim your profile
    hannah shaw
  • claim your profile
    Amy Fowell
  • claim your profile
    Emily Harris
  • claim your profile
    Laura Aspinall
  • claim your profile
    Declan Roberts
No description available.
Bridgfords

54 Merrial Street Newcastle-under-Lyme
Staffordshire
ST5 2AW

01782 585042
Website not available

Properties for Sale
Properties to Rent

Aug 08,2017
Minithumbdown
By: 'Sheeba'
Aug 08,2017
3 people found
this helpful
This branch of Bridgfords have been useless in assisting me in getting my property sold. I would not recommend them to anyone. They clearly do not know how to treat customers & had the cheek to lie to another agent about my property status by ...
read full review
Comment on agent fees
Bad for the level of service which is non existent.
Was this helpful? Yes
Sep 20,2016
Minithumbdown
Laura Aspinall
Declan Roberts
By: 'Disgusted Landlord'
Sep 20,2016
6 people found
this helpful
Appalling service. As a landlord their fees are extortionate. Their service levels are dreadful. They never call back when phoned and e-mails are not responded to promptly. They regularly deducted unauthorised sums from rental payments. We finally sacked them as agents. They made the exit ...
read full review
What agent could do to change your mind?
The fees are extortionate, there are also many "hidden" charges deducted without authorisation time and again
Attached Files
Comment on agent fees
The fees are extortionate, there are also many "hidden" charges deducted without authorisation time and again
Was this helpful? Yes
Jun 20,2016
Minithumbdown
Emily Harris
By: 'Roger W'
Jun 20,2016
2 people found
this helpful
It feels like every statement or promise made is broken or simply wrong. Signed leases not signed, deposit not passed to me to submit to a deposit scheme 3 weeks after the lease date. As for a property they are paid to manage. Tenant moved out ...
read full review
What agent could do to change your mind?
Not cheap but if you get a great service it would be fair value. Given the terrible service the fees are extortionate.
Attached Files
Comment on agent fees
Not cheap but if you get a great service it would be fair value. Given the terrible service the fees are extortionate.
Was this helpful? Yes
Jun 08,2016
Minithumbdown
By: 'Dissatisfied'
Jun 08,2016
4 people found
this helpful
After waiting almost 4 months for the return of our deposit, which was only achieved by legal action, I am relieved to be now renting directly from a landlord and away from the disgraceful letting service of Bridgfords. We encountered unreturned phone calls and emails on ...
read full review
What agent could do to change your mind?
n/a
Attached Files
Comment on agent fees
n/a
Was this helpful? Yes
Jun 30,2015
Minithumbdown
james bladen
hannah shaw
By: 'jaynteresa26'
Jun 30,2015
1 people found
this helpful
I found the professional attitude and efficency of the company and staff knowledge to be absolutely shocking. I viewed a property and asked all relevant questions. I then agreed to accept the property. Paid all of the fees etc. Was due to collect the keys ...
read full review
What agent could do to change your mind?
The fees are extortionate for the level of service and work done
Attached Files
Comment on agent fees
The fees are extortionate for the level of service and work done
Was this helpful? Yes
Apr 23,2015
Minithumbdown
hannah shaw
james bladen
By: 'adam'
Apr 23,2015
3 people found
this helpful
The service of this company as a collective is dire. I work in customer service, and can tell you that not one of the employees has any idea what good customer service is. We have been ignored more times in one year than I ever ...
read full review
What agent could do to change your mind?
The ONLY person who was any help whatsoever was Emily Hughes, she is possibly the only person i would ever want to deal with from this agency (and in fact do, but i am being forced to deal with the deposits team)
Attached Files
Comment on agent fees
for how many issues we have faced, and things not working as they should have been, AND the fact we paid all our rent on time, everytime without fail for them to dispute anything for the deposit is nothing short of insulting
Was this helpful? Yes
Mar 10,2015
Minithumbdown
By: 'Mohsen'
Mar 10,2015
1 people found
this helpful
when I came to this flat I paid 6 month rent in advance after 6 month contract. During this period they didn't repair the fire alarm and I wake up every night because fire alarm was noisy. Now my contract will be finish after 21 days and they ...
read full review
Was this helpful? Yes
Dec 19,2012
Minithumbdown
By: 'BB'
Dec 19,2012
6 people found
this helpful
For some background, I am a first-time cash buyer for a property in the ST5 area. I am STILL currently liaising with these unprofessional people. Every time I have tried to contact them over the telephone they either put me on hold or tell me ...
read full review
Was this helpful? Yes
Areas covered
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
0% customers were satisfied with fees 43% accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
  • Min: £0
  • Max: £0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
0 2 0 3 0 0 0 0 0 3
Katie Office Manger - upload your photo Katie Office Manger
12 reviews

About Katie No description set View full profile
james bladen - upload your photo james bladen
2 reviews

About james No description set View full profile
hannah shaw - upload your photo hannah shaw
2 reviews

About hannah No description set View full profile
Amy Fowell - upload your photo Amy Fowell
0 reviews

About Amy No description set View full profile
Emily Harris - upload your photo Emily Harris
1 reviews

About Emily No description set View full profile
Laura Aspinall - upload your photo Laura Aspinall
1 reviews

About Laura No description set View full profile
Declan Roberts - upload your photo Declan Roberts
1 reviews

About Declan No description set View full profile

Fees

No fees set.

Complaints Procedure

No procedure available.

Awards won by Bridgfords, Newcastle-under-Lyme ST5 2AW

Branch rankings


Overall

Estate Agents Rankings

Letting Agents Rankings

Opening hours


.

Find the Best Agent to
Sell or Rent Your Home