Newcastle-under-lyme, Newcastle-under-Lyme, ST5
1.4/5, 11 reviews
9% recommended
20% lettings valuation accuracy
0% lettings fee satisfaction
No company information

Opening Hours
Address

Bridgfords
54 Merrial Street
Newcastle-under-Lyme
Staffordshire
ST5 2AW
01782 585042

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 20% 0% £425 £700
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 4 0 3 1 0 0 0 0 3
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
Latest Properties

No Properties

“Terrible letting agent.Their property manage......”

Share on :
Jan 06,2020
Minithumbdown
By: 'Mr Edge'
Jan 06,2020
1 people found
this helpful
Terrible letting agent. Their property management services are non-existent. Many emails and telephone calls were made with no response. I would not recommend or use again....
read full review
Was this helpful? Yes

“Do not use this firm...”

Share on :
Dec 03,2019
Minithumbdown
By: 'Jack'
Dec 03,2019
1 people found
this helpful
We very foolishly agreed for Bridgfords to act as agents to manage our property. It was probably the worst mistake we have ever made. I CAN ONLY RECOMMEND YOU DO NOT USE THIS FIRM...
read full review
Was this helpful? Yes

“I have recently sold my house through Bridgfo......”

Share on :
Aug 09,2019
Minithumbup
By: 'Michelle Crawley'
Aug 09,2019
0 people found
this helpful
I have recently sold my house through Bridgfords, Newcastle Under Lyme. The staff, attention to detail and communication were excellent. I would not hesitate to recommend them....
read full review
Was this helpful? Yes

“This branch of Bridgfords have been useless in assisting me ......”

Share on :
Aug 08,2017
Minithumbdown
By: 'Sheeba'
Aug 08,2017
7 people found
this helpful
This branch of Bridgfords have been useless in assisting me in getting my property sold. I would not recommend them to anyone. They clearly do not know how to treat customers & had the cheek to lie to another agent about my property status by saying ...
read full review
Comment on agent fees
Bad for the level of service which is non existent.
Was this helpful? Yes

“Appalling service. As a landlord their fees are extortionate. Their ......”

Share on :
Sep 20,2016
Minithumbdown
By: 'Disgusted Landlord'
Sep 20,2016
9 people found
this helpful
Appalling service. As a landlord their fees are extortionate. Their service levels are dreadful. They never call back when phoned and e-mails are not responded to promptly. They regularly deducted unauthorised sums from rental payments. We finally sacked them as agents. They made the exit ...
read full review
What agent could do to change your mind?
The fees are extortionate, there are also many "hidden" charges deducted without authorisation time and again
Attached Filesnbsp;
Comment on agent fees
The fees are extortionate, there are also many "hidden" charges deducted without authorisation time and again
Was this helpful? Yes

“It feels like every statement or promise made is broken ......”

Share on :
Jun 20,2016
Minithumbdown
By: 'Roger W'
Jun 20,2016
3 people found
this helpful
It feels like every statement or promise made is broken or simply wrong. Signed leases not signed, deposit not passed to me to submit to a deposit scheme 3 weeks after the lease date. As for a property they are paid to manage. Tenant moved out ...
read full review
What agent could do to change your mind?
Not cheap but if you get a great service it would be fair value. Given the terrible service the fees are extortionate.
Attached Filesnbsp;
Comment on agent fees
Not cheap but if you get a great service it would be fair value. Given the terrible service the fees are extortionate.
Was this helpful? Yes

“After waiting almost 4 months for the return of our deposit, ......”

Share on :
Jun 08,2016
Minithumbdown
By: 'Dissatisfied'
Jun 08,2016
5 people found
this helpful
After waiting almost 4 months for the return of our deposit, which was only achieved by legal action, I am relieved to be now renting directly from a landlord and away from the disgraceful letting service of Bridgfords. We encountered unreturned phone calls and emails on ...
read full review
What agent could do to change your mind?
n/a
Attached Filesnbsp;
Comment on agent fees
n/a
Was this helpful? Yes

“I found the professional attitude and efficency of the company ......”

Share on :
Jun 30,2015
Minithumbdown
By: 'jaynteresa26'
Jun 30,2015
1 people found
this helpful
I found the professional attitude and efficency of the company and staff knowledge to be absolutely shocking. I viewed a property and asked all relevant questions. I then agreed to accept the property. Paid all of the fees etc. Was due to collect the keys ...
read full review
What agent could do to change your mind?
The fees are extortionate for the level of service and work done
Attached Filesnbsp;
Comment on agent fees
The fees are extortionate for the level of service and work done
Was this helpful? Yes

“The service of this company as a collective is dire. ......”

Share on :
Apr 23,2015
Minithumbdown
By: 'adam'
Apr 23,2015
3 people found
this helpful
The service of this company as a collective is dire. I work in customer service, and can tell you that not one of the employees has any idea what good customer service is. We have been ignored more times in one year than I ever ...
read full review
What agent could do to change your mind?
The ONLY person who was any help whatsoever was Emily Hughes, she is possibly the only person i would ever want to deal with from this agency (and in fact do, but i am being forced to deal with the deposits team)
Attached Filesnbsp;
Comment on agent fees
for how many issues we have faced, and things not working as they should have been, AND the fact we paid all our rent on time, everytime without fail for them to dispute anything for the deposit is nothing short of insulting
Was this helpful? Yes

“when I came to this flat I paid 6 month rent ......”

Share on :
Mar 10,2015
Minithumbdown
By: 'Mohsen'
Mar 10,2015
1 people found
this helpful
when I came to this flat I paid 6 month rent in advance after 6 month contract. During this period they didn't repair the fire alarm and I wake up every night because fire alarm was noisy. Now my contract will be finish after 21 days and they ...
read full review
Was this helpful? Yes

“For some background, I am a first-time cash buyer for ......”

Share on :
Dec 19,2012
Minithumbdown
By: 'BB'
Dec 19,2012
6 people found
this helpful
For some background, I am a first-time cash buyer for a property in the ST5 area. I am STILL currently liaising with these unprofessional people. Every time I have tried to contact them over the telephone they either put me on hold or tell me ...
read full review
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Bridgfords, Newcastle-under-Lyme ST5 2AW


As Seen On

Find the Best Agent to
Sell or Rent Your Home