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Bridgfords

2 Cherry Tree Walk Leeds
West Yorkshire
LS2 7EB

01134270131

Sep 10,2015
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Sep 10,2015
0 people found
this helpful
We've had a terrible experience with Bridgfords and cannot stress enough that they should be avoided. We found our dream apartment in Leeds. The viewing was very quick under 4 minutes actually being in the apartment. The letting agent was ill prepared did not not much about the apartment and did not have any energy efficiency information with her. She promised the apartment would be thoroughly cleaned and everything fixed before the move in. Hardly anything was clean. There was cigarette ashes o...
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Comment on agent fees
We paid โ€š£600 in letting agent fees specially because we loved the apartment so much. It's not worth the money.
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Apr 21,2015
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Apr 21,2015
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1. I think based on other reviews and my own experience, they are the highest charging agency in the North West of the UK. Almost double , if not triple in some cases. โ€š£300 for single tenancy 2. Ever heard an agency charge you as much as โ€š£75 for producing an inventory when you move in? Now you found one....
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Comment on agent fees
โ€š£300 for single tenancy โ€š£75 for producing an inventory
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Mar 31,2015
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Mar 31,2015
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The worst customer experience I've ever received. Incompetent, unhelpful and rude. We really liked the flat but Bridgefords made it impossibe for us to stay there. I would seriously recommend using a different estate agent....
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Oct 03,2014
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Oct 03,2014
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I was a tenant and secured the property for 6 month lease through Bridgfords. Lettings team were fantastic and efficient up until the moment they handed me the keys. From this moment on the service was the worst I have ever received by a country mile. I informed them of several maintenance issues with the property at the beginning of the tenancy - despite repeated requests to get these fixed the majority were not completed the entire time I was at the property. A light that was broken when ...
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What agent could do to change your mind?
I think Bridgfords are probably severely understaffed for the properties they maintain. When I got any attention from the maintenance manager she wasn\'t too bad. All that was needed was more communication and more following through on promises (e.g. \'I\'ll get the maintenance man to come round\' and \'I\'ll call you in half an hour\' - these promises were never fulfilled)
Comment on agent fees
The fees were extortionate considering the service we received.
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May 26,2014
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May 26,2014
2 people found
this helpful
I have had better services in student homes. When it came for signing for the property the staff where very friendly and nice but as soon as that was over you see their true colours. When we moved in we were promised the flat would be clean, the walls would be painted & everything should be services and working correctly. Within the first 2 weeks off moving in we reported the boiler was not working. After calling them repeatedly to only get told ยขรขโ€šยฌร…โ€œwe will call you backยขรขโ€š...
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Apr 24,2014
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Apr 24,2014
1 people found
this helpful
Terrible service. The worst letting agency. Always are late and when come do not apologize. Had a bad experience with them in West Yorkshire. The staff is lazy. Workers do not do their work how they suppose to do. Hope never have anything with them in the future. And as I see I am not the first person who is really disappointed. Very sad....
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Apr 23,2014
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Apr 23,2014
4 people found
this helpful
We\'ve been renting with Bridgfords (previously LS1) for two years. They have not fixed things which were listed on the inventory form as to be fixed since we have moved in, despite us asking several times. We have ended up fixing some ourselves and leaving the rest. It took them 2 weeks to fix a broken washing machine handle, leaving us without a working one for the entire time. We have enquired several times about things needing fixing and they either don\'t respond or bounce emails between th...
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What agent could do to change your mind?
Actually do their job and stop demanding money for every single service they provide.
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