Bridgfords
Durham, DH1
1.4/5, 11 reviews
18% recommended
0% lettings valuation accuracy
14% lettings fee satisfaction
No company information

Opening Hours
Address

Bridgfords
15 Elvet Bridge
Durham
County Durham
DH1 3AA
0191 644 0646

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 0% 14% £450 £900
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 1 1 8 0 0 0 0 1 0
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
Latest Properties

No Properties

“Let sitting outside, twice!...”

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Aug 07,2018
Minithumbdown
By: 'SMcN'
Aug 07,2018
0 people found
this helpful
I was left sitting outside a property not once but twice in the same day waiting for a viewing. I was told I would meet staff at the agreed time and when no one turned up I called to be told they tried to call ...
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Comment on agent fees
Fees are extortionate
Was this helpful? Yes

“This worst company I have experienced in the UK! Stated ......”

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Jan 22,2018
Minithumbdown
By: 'Peter Jefferies'
Jan 22,2018
0 people found
this helpful
This worst company I have experienced in the UK! Stated the first month was half price then after we had paid their extortionate non refundable fees they said that the half price was for the previous month! Extremely poor communicators and have failed on their ...
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Comment on agent fees
Very poor considering their lack of honesty and customer service.
Was this helpful? Yes

“As a tenant I found Bridgfords staff to be condescending, ......”

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Oct 18,2017
Minithumbdown
By: 'DurBo'
Oct 18,2017
1 people found
this helpful
As a tenant I found Bridgfords staff to be condescending, facetious and downright insulting. The service I have received has been consistently below par. I will never engage with this company again....
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Comment on agent fees
Neutral
Was this helpful? Yes

“I Have been waiting for my rent for a month ......”

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Oct 06,2016
Minithumbup
By: 'Mike'
Oct 06,2016
2 people found
this helpful
I Have been waiting for my rent for a month an a half. I phone i'm put on hold for ages and eventually hang up. I email no response. What must I do to get my deposit back. blatant robbery is taking place!...
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Comment on agent fees
At the moment I am waiting for my deposit to be refunded.
Was this helpful? Yes

“Never again. - longest contract I've ever seen - everything ......”

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Sep 01,2016
Minithumbdown
By: 'Durham tenants'
Sep 01,2016
4 people found
this helpful
Never again. - longest contract I've ever seen - everything is forbidden, everything you do has substantial fees attached to it - carpet in flat was never cleaned before we moved in, because, according to them, they didn't have enough time for this (it was 7 ...
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Comment on agent fees
They charge extra for a landlord reference fee when you move out (20 + VAT). Expensive fees, it was a 100 GBP more than our current agent.
Was this helpful? Yes

“First day we moved in the Boiler was off and ......”

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Feb 23,2016
Minithumbdown
By: 'Tony'
Feb 23,2016
2 people found
this helpful
First day we moved in the Boiler was off and once i had that up and running the radiators all needing bleeding, shower didn't work, fire was hanging off, skirting boards missing, holes in walls and the place had a strong smell of dog. 6 weeks ...
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What agent could do to change your mind?
all bad, not enough time to list all the complaints
Attached Filesnbsp;
Comment on agent fees
all bad, not enough time to list all the complaints
Was this helpful? Yes

“If you're thinking about using Bridgfords, don't. Go elsewhere. The ......”

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Aug 26,2015
Minithumbdown
By: 'Alex'
Aug 26,2015
4 people found
this helpful
If you're thinking about using Bridgfords, don't. Go elsewhere. The attitude of the staff is shocking and the professionalism of the place is lacking. All they care about is money and they'll do anything to get as much out of you as possible. Long story ...
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“I think this is perhaps the worst agency I have ......”

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Aug 15,2014
Minithumbdown
By: 'alex_uker'
Aug 15,2014
3 people found
this helpful
I think this is perhaps the worst agency I have ever used. On the day I moved in, the agent showed me around the house and showed me all the furniture. The footcloth is dirty, and the closet is broken with a hole in its ...
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Comment on agent fees
not worth it
Was this helpful? Yes

“It began once we paid the agent fees and handed ......”

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Aug 02,2013
Minithumbdown
By: 'Chris'
Aug 02,2013
7 people found
this helpful
It began once we paid the agent fees and handed our notice into our old landlord. We got a call saying another couple is interested and willing to pay £25 more p/m, I stress this was after we paid the agency fee's. Afyer plenty of ...
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What agent could do to change your mind?
Better organisation and communication with each other and us.
Attached Filesnbsp;
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“A truely excellent,professional and highly efficient level of service. ......”

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Apr 19,2013
Minithumbup
By: 'Rob'
Apr 19,2013
1 people found
this helpful
A truely excellent,professional and highly efficient level of service. A member of staff who I can highly recomend without hesitation...
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“I hired Bridgfords letting agency on a full management contract ......”

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Oct 06,2012
Minithumbdown
By: 'tomali'
Oct 06,2012
8 people found
this helpful
I hired Bridgfords letting agency on a full management contract to save me any problems. I have had problems with them from the first month. They were Quick to find me tenants but have started taking money out of my rent. They have taken checking ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Bridgfords, Durham DH1 3AA


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