No description available.
Bridgfords

15 Elvet Bridge Durham
County Durham
DH1 3AA

0191 644 0646
Website not available

Properties for Sale
Properties to Rent

“Let sitting outside, twice!...”

Aug 07,2018
Minithumbdown
By: 'SMcN'
Aug 07,2018
0 people found
this helpful
I was left sitting outside a property not once but twice in the same day waiting for a viewing. I was told I would meet staff at the agreed time and when no one turned up I called to be told they tried to call ...
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Comment on agent fees
Fees are extortionate
Was this helpful? Yes
Jan 22,2018
Minithumbdown
By: 'Peter Jefferies'
Jan 22,2018
0 people found
this helpful
This worst company I have experienced in the UK! Stated the first month was half price then after we had paid their extortionate non refundable fees they said that the half price was for the previous month! Extremely poor communicators and have failed on their ...
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Comment on agent fees
Very poor considering their lack of honesty and customer service.
Was this helpful? Yes
Oct 18,2017
Minithumbdown
By: 'DurBo'
Oct 18,2017
1 people found
this helpful
As a tenant I found Bridgfords staff to be condescending, facetious and downright insulting. The service I have received has been consistently below par. I will never engage with this company again....
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Comment on agent fees
Neutral
Was this helpful? Yes
Oct 06,2016
Minithumbup
By: 'Mike'
Oct 06,2016
2 people found
this helpful
I Have been waiting for my rent for a month an a half. I phone i'm put on hold for ages and eventually hang up. I email no response. What must I do to get my deposit back. blatant robbery is taking place!...
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Comment on agent fees
At the moment I am waiting for my deposit to be refunded.
Was this helpful? Yes
Sep 01,2016
Minithumbdown
By: 'Durham tenants'
Sep 01,2016
4 people found
this helpful
Never again. - longest contract I've ever seen - everything is forbidden, everything you do has substantial fees attached to it - carpet in flat was never cleaned before we moved in, because, according to them, they didn't have enough time for this (it was 7 ...
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Comment on agent fees
They charge extra for a landlord reference fee when you move out (20 + VAT). Expensive fees, it was a 100 GBP more than our current agent.
Was this helpful? Yes
Feb 23,2016
Minithumbdown
By: 'Tony'
Feb 23,2016
2 people found
this helpful
First day we moved in the Boiler was off and once i had that up and running the radiators all needing bleeding, shower didn't work, fire was hanging off, skirting boards missing, holes in walls and the place had a strong smell of dog. 6 weeks ...
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What agent could do to change your mind?
all bad, not enough time to list all the complaints
Attached Files
Comment on agent fees
all bad, not enough time to list all the complaints
Was this helpful? Yes
Aug 26,2015
Minithumbdown
By: 'Alex'
Aug 26,2015
4 people found
this helpful
If you're thinking about using Bridgfords, don't. Go elsewhere. The attitude of the staff is shocking and the professionalism of the place is lacking. All they care about is money and they'll do anything to get as much out of you as possible. Long story ...
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Was this helpful? Yes
Aug 15,2014
Minithumbdown
By: 'alex_uker'
Aug 15,2014
3 people found
this helpful
I think this is perhaps the worst agency I have ever used. On the day I moved in, the agent showed me around the house and showed me all the furniture. The footcloth is dirty, and the closet is broken with a hole in its ...
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Comment on agent fees
not worth it
Was this helpful? Yes
Aug 02,2013
Minithumbdown
By: 'Chris'
Aug 02,2013
7 people found
this helpful
It began once we paid the agent fees and handed our notice into our old landlord. We got a call saying another couple is interested and willing to pay £25 more p/m, I stress this was after we paid the agency fee\'s. Afyer ...
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What agent could do to change your mind?
Better organisation and communication with each other and us.
Attached Files
Was this helpful? Yes
Apr 19,2013
Minithumbup
By: 'Rob'
Apr 19,2013
1 people found
this helpful
A truely excellent,professional and highly efficient level of service. A member of staff who I can highly recomend without hesitation...
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Was this helpful? Yes
Oct 06,2012
Minithumbdown
By: 'tomali'
Oct 06,2012
8 people found
this helpful
I hired Bridgfords letting agency on a full management contract to save me any problems. I have had problems with them from the first month. They were Quick to find me tenants but have started taking money out of my rent. They have taken checking ...
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Was this helpful? Yes
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
14% customers were satisfied with fees 25% accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
  • Min: £0
  • Max: £0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
0 1 1 8 0 0 0 0 1 0

Fees

No fees set.

Complaints Procedure

No procedure available.

Awards won by Bridgfords, Durham DH1 3AA

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