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    Katie Office Manger
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457 Warrington Road Culcheth, Warrington

01925 899895

Oct 28,2014
Oct 28,2014
1 people found
this helpful
Never had such a terrible service. Everything ok till we agreed to use Bridgfords to sell our house and but the house we wanted. Problems with mortgage advice and application. Given false information. Total lack of customer service. Nearly caused chain to collapse. Told our sellers that we had been unsuccessful with mortgage and to put house back on market without speaking to use. Dodged calls, too busy!...
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What agent could do to change your mind?
been more professional and proactive.
Was this helpful? Yes
Oct 06,2014
Oct 06,2014
2 people found
this helpful
From start to finish they were pushy and unhelpful. On one viewing they never turned up and after having trouble contacting the office I finally learnt that the staff member had gone off sick and no one had contacted me. At all times defensive and unwilling to accept any blame for their errors and also condescending and unhelpful. Whenever I tried to contact the office the person I wanted to speak to was busy. Customer service was dreadful score out of ten a minus. Their conveyancing team who t...
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What agent could do to change your mind?
Customer service needs improving massively. Never felt like a valued customer. Too corporate. All the smart suits in the world mean nothing if you can\'t provide a good service and be genuine which Bridgfords were not
Comment on agent fees
I was quoted very high fees if I wanted to sell my house through this company. Thankfully I chose another company who did a great job for me
Was this helpful? Yes
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
Price range of properties reviewed
  • Min: £125,000
  • Max: £215,000

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Katie Office Manger - upload your photo Katie Office Manger
9 reviews

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Graham  - upload your photo Graham
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Awards won by Bridgfords, Warrington WA3 5SJ

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