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Bridges Estate Agents

77 High Street Aldershot
Hampshire
GU11 1BY

01252 361555
Website not available

Properties for Sale
Properties to Rent

“All my contact info. is not enough, they want it twice...”

Oct 01,2018
Minithumbup
By: 'Fiona Winchester'
Oct 01,2018
1 people found
this helpful
After completing all details on right move. I get contacted with a half page email requesting information from myself. all this was already given. However asking whether I am buying with another person and many other questions I find this over personal. I am just ...
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Was this helpful? Yes
Mar 10,2018
Minithumbdown
By: 'Sandie.'
Mar 10,2018
2 people found
this helpful
Richard Baugh is a diabolical lettings manager - he has the most appalling attitude towards people with mental health disorders. Property was equipped with a faulty gas appliance, which Mr Baugh refused to acknowledge until an engineer condemned the cooker completely....
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Comment on agent fees
Extortionate, considering how badly they treated the person who rented from them.
Was this helpful? Yes
Oct 11,2017
Minithumbup
By: 'Chris'
Oct 11,2017
0 people found
this helpful
I rented a property in may and have been meaning to write a review ever since. I was renting alone for the first time and was slightly anxious about the whole process after hearing how difficult and long winded the process can be. Bridges were ...
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Comment on agent fees
Much less than some other local companies.
Was this helpful? Yes
May 22,2017
Minithumbup
By: 'Tina dowle'
May 22,2017
0 people found
this helpful
Very happy with the service from kirsty and team helpful and professional. The hub also involved with the sale of flat my son is buying...
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Was this helpful? Yes
May 16,2016
Minithumbdown
By: 'Avoid Bridges'
May 16,2016
4 people found
this helpful
We have rented our house through bridges for the last two years. During this time Bridges have not sent invoices, made repairs without asking, late payments and failed to pass on key information. Had we not being living abroad we would have changed agents sooner ...
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Comment on agent fees
Fees as per any other agent
Was this helpful? Yes
Apr 08,2016
Minithumbup
By: 'Paul'
Apr 08,2016
0 people found
this helpful
Excellent service provided by Laura and Jayne. Having experienced estate agents in the past who over promise and under deliver I was extremely grateful to Laura Scanlan who delivered exactly what she promised from the timescale to the sale amount. From first meet, the property ...
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Was this helpful? Yes
Mar 16,2016
Minithumbup
By: 'Samantha Sinclair'
Mar 16,2016
0 people found
this helpful
Bridges were great from being shown properties by Laura to the whole follow up with Jayne. I have to say Jayne was an excellent mediator/go between for after sales. She chased when she needed to and got things done and communicated well. For a ...
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Was this helpful? Yes
Feb 24,2016
Minithumbup
By: 'LLG'
Feb 24,2016
0 people found
this helpful
As a first time buyer, Bridges were excellent in supporting and guiding me through what can be a very daunting and challenging experience. I was kept updated from the very start and always felt able to approach them with any questions or for information. I'm ...
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Comment on agent fees
N/A
Was this helpful? Yes
Feb 23,2016
Minithumbup
By: 'Hilary Andrews'
Feb 23,2016
1 people found
this helpful
We found Bridges, in particular Simon Pearson, very helpful in finding us property to view, especially once they found we were cash buyers. However, we didn't find them very supportive during the purchase procedure, all they seemed to want was to secure a tenant for ...
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Comment on agent fees
NA
Was this helpful? Yes
Jan 22,2016
Minithumbup
By: 'Nikki'
Jan 22,2016
0 people found
this helpful
Simon from Bridges came around initially to see myself and my partner & we were both put at ease by his friendliness and professionalism. We had initially been told to use other estate agents â‚€‚“ they would charge lessâ‚€¦ etcâ‚€¦ but ...
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Comment on agent fees
very reasonable
Was this helpful? Yes
Jan 16,2016
Minithumbdown
By: 'Op123'
Jan 16,2016
7 people found
this helpful
This has to be the worst estate agent I have ever been with have done nothing but mess my move about they can not be professional or do their jobs!i do not advice people to use bridges unless you want nothing but stress they ...
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Comment on agent fees
Bad! Tried to charge me extra
Was this helpful? Yes
Dec 23,2015
Minithumbup
By: 'Anna Field'
Dec 23,2015
0 people found
this helpful
Simon Pearson is the best Estate agent we have come across he was warm, friendly, kind, honest, helpful, enthusiastic and nothing was too much trouble. Considering the amount of customers he must deal with he still managed to make you feel like you were the ...
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Was this helpful? Yes
Dec 18,2015
Minithumbup
By: 'James holland'
Dec 18,2015
0 people found
this helpful
Having never sold a property before I wasn't sure exactly what to expect. From the first contact through to completion Bridges were always courteous & professional. John Isles organised the valuation & was very thorough in terms of organisation, information & was always available if ...
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Was this helpful? Yes
Dec 09,2015
Minithumbup
By: 'ennaress'
Dec 09,2015
0 people found
this helpful
Frank went above and beyond the usual duties to see the deal done. He communicated as I asked (phone only other than for formal stuff) and kept it short and to the point. He had suggested solutions before he called and offered to do things ...
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Comment on agent fees
Arguably not enough!
Was this helpful? Yes
Nov 25,2015
Minithumbup
By: 'Charlotte Britton'
Nov 25,2015
0 people found
this helpful
As a first time buyer we really didn't know what we were doing! Jayne was great and helped us through each part. Unfortunately our chain was stuck through no fault of anyone, she made sure I had weekly updates on how we berthing was going ...
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Was this helpful? Yes
Nov 25,2015
Minithumbup
By: 'Charlotte Britton'
Nov 25,2015
0 people found
this helpful
As a first time buyer we really didn't know what we were doing! Jayne was great and helped us through each part. Unfortunately our chain was stuck through no fault of anyone, she made sure I had weekly updates on how we berthing was going ...
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Was this helpful? Yes
Nov 19,2015
Minithumbup
By: 'Brett'
Nov 19,2015
0 people found
this helpful
A professional and friendly service from the outset. Simon evaluated the house very accurately and was sympathetic to my needs, achieving a high price in the range which exceeded my expectations. Viewings were conducted without me there as I felt confident in their ability. Communications ...
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Comment on agent fees
As agreed, no surprises.
Was this helpful? Yes
Nov 05,2015
Minithumbup
By: 'Christine'
Nov 05,2015
0 people found
this helpful
Simon was FANTASTIC and he was the sole reason we used Bridges. He was on it!!! Shame about the after sales team, (sales progression) they let down the rating. - would be helpful if they researched / gathered facts before making random calls,...
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Comment on agent fees
yeah, great thank you
Was this helpful? Yes
Aug 14,2015
Minithumbup
By: 'Alan'
Aug 14,2015
0 people found
this helpful
Very friendly, efficient and helpful staff. Kept us fully in the picture throughout the entire process. they have the knack of making you feel that you and your questions/concerns are their top priority. Highly recommended....
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Was this helpful? Yes
Jun 08,2015
Minithumbup
By: 'Chris'
Jun 08,2015
0 people found
this helpful
The sale of this property turned out to be somewhat problematic due to circumstances outside of Bridges control however it was held together and managed extremely well by Jo Hodgson who proved once again to be capable, committed and very hardworking in getting it through ...
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Was this helpful? Yes
Feb 26,2015
Minithumbup
By: 'Scott'
Feb 26,2015
0 people found
this helpful
Jayne from Sales progression team has been the upmost professional and would have no hesitation of using Bridges again in the future and highly recommend using them....
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Was this helpful? Yes
Jan 13,2015
Minithumbup
By: 'David'
Jan 13,2015
0 people found
this helpful
We had issues with our sale which where no fault of Bridges, they stuck by us and to the end until exchange and completion....
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Was this helpful? Yes
By: EmmaBridges
Jan 15, 2015
View all comments (2)
Thank you very much for your positive review, we would appreciate your vote for the best estate agent http://www.fleetpeopleawards.co.uk/best-estate-agent We hope you are enjoying your new home! Thanks Emma Bridges ...
Nov 27,2014
Minithumbup
By: 'Lyn'
Nov 27,2014
0 people found
this helpful
James was very helpful ..I was then in the hands on Luke who is no longer with Bridges ,he was 1st class. I dealt with Frank on numerous occasions and he was alway courteous and helpful.I went on to deal with Jayne after our ...
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Was this helpful? Yes
By: EmmaBridges
Jan 15, 2015
View all comments (1)
Thank you very much for your positive review, we would appreciate your vote for the best estate agent http://www.fleetpeopleawards.co.uk/best-estate-agent We hope you are enjoying your new home! Thanks Emma Bridges ...
Oct 24,2014
Minithumbdown
By: 'Emily A'
Oct 24,2014
2 people found
this helpful
I went to look at some properties for sale with bridges, what a complete joke. I know that open houses are the norm nowadays but I made viewing appointments, I turned up and there were loads of other people also viewing the property at the ...
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What agent could do to change your mind?
Stop using desperate tactics and being unprofessional.
Attached Files
Was this helpful? Yes
By: Bridges Estate Agents
Oct 27, 2014
View all comments (1)
We are sorry that you felt the experience on your viewing was not to your satisfaction, as we constantly strive for customer excellence. I would like you to contact me so we could talk further and investigate your grievance in the correct manner. Please could you email me at webald@bridges.co.uk or call me on 01252 361501. Frank Cooper. Manager. ...
Oct 24,2014
Minithumbup
By: 'DR MOO'
Oct 24,2014
2 people found
this helpful
Bridges were very impressive and helpful. At the same time as this purchase we were also trying to buy another flat through a different agent in the area, and I can only say that Bridges service was by far and away the best of the ...
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Was this helpful? Yes
By: EmmaBridges
Jan 15, 2015
View all comments (1)
Thank you very much for your positive review, we would appreciate your vote for the best estate agent http://www.fleetpeopleawards.co.uk/best-estate-agent We hope you are enjoying your new home! Thanks Emma Bridges ...
Sep 27,2014
Minithumbup
By: 'Jim Perks'
Sep 27,2014
1 people found
this helpful
We had spoken to Ed Gilbert at Bridges last December, when my wife was visiting the area. (At that time we were renting our property.) We needed to do some work on the property before putting it on the market and Ed was very supportive ...
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Comment on agent fees
We were offered a competitive rate of 1.5% against their refular fee of 2%
Was this helpful? Yes
Jul 15,2014
Minithumbdown
By: 'Fedup with not being told the truth.'
Jul 15,2014
1 people found
this helpful
Came to my property to give a valuation and promised the earth....came up with pathetic excuses as to loads of prospective buyers who suddenly had all bought other properties within 3 days of my house going on the market. Full of excuses.....their inter office ...
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What agent could do to change your mind?
Been more honest and not treated me like an idiot........
Attached Files
Comment on agent fees
"*"...will sell my next house myself...t
Was this helpful? Yes
By: Bridges Estate Agents
Jul 22, 2014
View all comments (3)
Thank you for feedback. We are naturally disappointed to see a review of this nature as we always aim to deliver the best possible service to our clients. As members of the National Association Of Estate Agents (NAEA) we adhere to a strict code of conduct. We always aim to ensure that our customers are fully satisfied by our service and would be grateful if you would call the office on 01276 65100 to discuss the matter so that we can help resolve things amicably for you. The fact that we regular ...
Mar 04,2014
Minithumbup
By: 'Chris H'
Mar 04,2014
0 people found
this helpful
Having used another Aldershot estate agent to sell my flat with zero success I decided to give Bridges a go. The flat was sold within a few weeks! Their sales / marketing approach is very good and their sales progression team is excellent, especially Jo. Their ...
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Was this helpful? Yes
Feb 27,2014
Minithumbup
By: 'Marek & Jo'
Feb 27,2014
0 people found
this helpful
Friendly customer service. We found the staff most helpful, particularly Jo, who not only kept us updated on the progress of our purchase, but also updated us on the selling of our property and made numberous phone call and sent even more emails chasing up ...
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Was this helpful? Yes
Nov 06,2013
Minithumbup
By: 'Ian B'
Nov 06,2013
0 people found
this helpful
Sold my property within one week of it being on the market with Bridges. Simon kept in very regular communication throughout the whole process. A lovely guy who really puts his customers first. Once sold I was put in contact with Jo. Jo again was ...
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Was this helpful? Yes
Areas covered
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
88% customers were satisfied with fees 78% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £54,000
  • Max: £275,000

Letting
  • Min: £0
  • Max: £0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
6 1 3 2 46 0 29 1 3 4

Fees

No fees set.

Complaints Procedure

No procedure set.
Last updated at 4:46 PM 27/01/2016 by Emma Davies
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