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    Jayne Gaskin
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Bridges Estate Agents

1 Bridge Road Cove, Farnborough
Hampshire
GU14 0HT

01252 370001
Aug 21,2017
Minithumbdown
Kevin Winchester
By: 'Amanda'
Aug 21,2017
0 people found
this helpful
A bit of a roller-coaster with Bridges & particularly Kevin. To start with we (me & my partner as the buyers & the person who became our vendor) were flat out lied to. I made an offer, another couple also made an offer, I therefore upped our offer. The person who was selling was told that I was unwilling & unable to increase from my original offer! Thankfully the house was on our route home, so I stopped to discuss with the vendor, which is how we discovered this. Both of us were...
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Comment on agent fees
Bad - due to the fluctuation in the commission they charge!
Was this helpful? Yes
By: James Macphee
Aug 21, 2017
View all comments (2)
We are sorry to receive a review of this nature and if you would kindly like to contact us directly in order to investigate and discuss your points, If you could call me on 01252 359888 or email me at jmacphee@bridges.co.uk I would be delighted to assist you in the matter. Bridges strive to provide high levels of customer service demonstrated by the reviewers on this site that have left reviews as very satisfied clients. ...
Jul 20,2017
Minithumbup
James MacPhee
By: 'Kevin'
Jul 20,2017
0 people found
this helpful
Very highly recommended. Professionally presented, with lots of market information and good marketing of the property. We achieved an asking price offer with no chain the day after the property went live, so couldn't have asked for more. Sales progression with Jo and also Mark Richards was great too so the whole process was quick and easy with lots of communication throughout....
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Comment on agent fees
We had 3 valuations done and I would say Bridges' fees are comparable to others
Was this helpful? Yes
May 24,2017
Minithumbup
Mark Richards
James MacPhee
By: 'Bev and Malcolm Harding'
May 24,2017
0 people found
this helpful
We have exchanged contracts on our flat today and are very pleased with the service received from Mark and James throughout. They were very professional and informative and provided us with information of what was happening before our solicitor! So well done James and Mark, we would not hesitate to recommend you....
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Comment on agent fees
A good deal.
Was this helpful? Yes
May 17,2017
Minithumbup
James MacPhee
Mark Richards
By: 'Lydia Clements'
May 17,2017
0 people found
this helpful
Highly recommended! I've used Bridges Estate Agents in Farnborough to sell two of my buy to let properties recently. They go above and beyond expectations. Within 24 hours of the 1st property being put on the market, James Macphee had secured an offer for the full asking price. I had total confidence in James selling the second property quickly and he didn't disappoint. Mark Richard's customer care whilst both sales progressed was outstanding. He kept me informed throughout and resolved any issu...
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Was this helpful? Yes
May 14,2017
Minithumbup
James MacPhee
Jayne Gaskin
By: 'Steve Jordan'
May 14,2017
0 people found
this helpful
Professionalism at its best! We decided to sell our house through bridges in late January, 8 days later we were sold! From start to finish the 5*service we received was second to none, James was always at the end of the phone or email, he also advised us really well on our new property which we have bought through bridges as well. When credit is due - it's due! Thank you again James, you made our move the easiest it could be we can't thank you and your team enough! Will certainly deal with you a...
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Comment on agent fees
Bridges worked with us to achieve a fee that we were all happy with. Bridges are the best around as no other estate agent would work with us!!!!
Was this helpful? Yes
May 02,2017
Minithumbup
Mark Richards
Kevin Winchester
By: 'BILAL-AHMED'
May 02,2017
1 people found
this helpful
We dealt with Kevin Initially when we were looking to buy our first property. He came across rude and did now show any interest in us or our preferences. Looked like we were dealing with a child. Then finally, when we decided to put an offer on a property we were handed over to Mark Richards. He was probably the worst person in terms of manners I have ever dealt with. His tone specially when he called myself and my wife was always was disrespectful and he came across very blunt and extremely imp...
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Comment on agent fees
We were not charged any fees as we were buyers.
Was this helpful? Yes
By: Nicola sudjum
May 12, 2017
View all comments (1)
I certainly had good service from all the guys I there, Richard Pinnock dealt with my valuation and sale very professional and good customer service, Mark, James Kevin were also always on hand to help. I would recommend them to anyone fab service. They really care about clients. ...
May 02,2017
Minithumbup
Mark Richards
By: 'Kaylie Kear'
May 02,2017
1 people found
this helpful
Extremely happy with the service received from bridges, farnborough. Mark Richards was very good at chasing up solicitors and keeping me updated throughout. I would get updates from mark before my solicitor most of the time! Professional, friendly service. Would highly recommend....
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Comment on agent fees
No fees as only buying.
Was this helpful? Yes
May 02,2017
Minithumbup
Zoe Compton
By: 'Carrie'
May 02,2017
0 people found
this helpful
My main point of contact during my purchase was Zoe Compton. Zoe was friendly, attentive and helpful, always replying to my emails and calls quickly and providing regular updates on the progress of my purchase. I would like to thank Zoe again for all of her help (and enabling me to complete pre-Christmas!)...
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Comment on agent fees
N/A - I was purchasing a property
Was this helpful? Yes
Apr 10,2017
Minithumbup
James MacPhee
By: 'Brian Miller-Hall'
Apr 10,2017
0 people found
this helpful
From day one Bridges and James gave me excellent service both in the letting of the apartment and in the subsequent sale. They did what they said they were going to do and were extremely quick in responding to queries and questions....
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Comment on agent fees
The fees were realistic and competitive. Well worth paying for.
Was this helpful? Yes
Mar 31,2017
Minithumbup
By: 'Donna Wickham'
Mar 31,2017
1 people found
this helpful
I received a very good service from Bridges. I mainly dealt with Richard Pinnock, Jayne Gaskin and Mark Richards. It was a long slow sale due to some legal issues I experienced with the lease and snail paced solicitors but I was kept informed by one of the Bridges team at every stage, even when there was nothing to update, I received regular telephone calls which was very much appreciated. Highly recommended...
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Comment on agent fees
Fees were negotiated to a fair rate
Was this helpful? Yes
Mar 31,2017
Minithumbup
Mark Richards
By: 'HY'
Mar 31,2017
0 people found
this helpful
A good experience so far with Bridges. I am second from bottom in a tricky chain and Mark has been understanding and supportive throughout, helping put me at ease during very tense times! I have received prompt responses to my queries and they have communicated well with the vendors. Thank you for making a stressful process a little less so!...
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Was this helpful? Yes
Mar 31,2017
Minithumbup
Mark Richards
Kevin Winchester
By: 'Matt Trott'
Mar 31,2017
0 people found
this helpful
Bridges were really helpful throughout our purchase. Very active at chasing both sides of the purchase to make sure we exchanged as quickly as possible....
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Mar 28,2017
Minithumbup
James MacPhee
Mark Richards
By: 'Jo'
Mar 28,2017
0 people found
this helpful
Bridges have recently helped with our sale and having switched from another agent, they were quick to find us a buyer. Throughout the process up until completion, James and Mark were excellent at communicating and helping to solve any problems that arose. I would recommend Bridges to friends....
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Was this helpful? Yes
Feb 06,2017
Minithumbup
James MacPhee
Mark Richards
By: 'D & M Littlefair'
Feb 06,2017
0 people found
this helpful
From start to finish Bridges were with us all the way, they are all great. We bought and sold this property through them and both time we have had no complaints at all. Thank you Bridges Farnborough....
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Comment on agent fees
Good
Was this helpful? Yes
Jan 30,2017
Minithumbup
Jayne Gaskin
By: 'Rebecca'
Jan 30,2017
0 people found
this helpful
We would like to say a huge thank you to Jayne for helping with the progression on buying our first home. Jayne lead us through each step seamlessly. She made everything simple, easy and stress free whilst being friendly and professional along the way. As many of you know being a first time buyer can be a daunting experience and the last thing you need is a bad experience with your estate agents and luckily this was definitely not the case for us. I cannot thank her enough for her constant comm...
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Comment on agent fees
N/A
Was this helpful? Yes
Jan 27,2017
Minithumbup
Richard Pinnock
By: 'Alan'
Jan 27,2017
1 people found
this helpful
Richard was excellent from start to finish and I would highly recommend himand Bridges. Also his the support colleagues Kevin, Jayne and everyone I dealt with was friendly and made the sales process super easy....
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Comment on agent fees
value for money
Was this helpful? Yes
Jan 16,2017
Minithumbup
Richard Pinnock
Mark Richards
By: 'Ann Lorimer'
Jan 16,2017
0 people found
this helpful
I have used Bridges many times before to buy and sell property and I am always pleased with their hard work to get the process completed as quickly and efficiently as possible. Richard Pinnock the negotiator is great and I would highly recommend and Mark takes over after the sale to make sure everything goes through smoothly. A+++++ as always...
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Comment on agent fees
The fees were good for the service you get.
Was this helpful? Yes
Jan 09,2017
Minithumbup
Richard Pinnock
Jayne Gaskin
By: 'Lisa'
Jan 09,2017
0 people found
this helpful
The house was for sale following a difficult situation but Richard was understanding, professional, friendly and available when I needed to speak with him and offered useful advice on both the sale and the purchase even though the purchase was through a different agent. Jayne managed the process once the sale had been agreed and despite the many challenges experienced to get to exchange her help to gain information on the chain and push it through was invaluable and really appreciated....
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Comment on agent fees
Fee's were ok, and although higher than online agents I feel it was well worth the money to have an experienced agent to deal with all the ups and downs associated with selling a house
Was this helpful? Yes
Dec 20,2016
Minithumbup
Jayne Gaskin
Kevin Winchester
By: 'Karen'
Dec 20,2016
0 people found
this helpful
I started searching for a home in the Farnborough area on 9th October 2016. I registered online with a number of local estate agents and viewed my first property on 10th October with Bridges. Immediately upon meeting me, Bridges entirely understood my personal needs in looking for a suitable property. On 13th October, I made an offer on a super property and the next day, the offer was accepted. Kevin and Jayne and the entire staff at Bridges worked effortlessly behind the scenes to make thi...
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Dec 15,2016
Minithumbup
James MacPhee
By: 'andibrook'
Dec 15,2016
0 people found
this helpful
James has been exceptional from our first meeting. I felt comfortable with him and his team selling my house and they haven't failed to deliver. Communication has been exemplary from each time someone wanted to view my property to a full breakdown as to how the viewing went after. I would fully recommend Bridges (Farnborough) to all my friends and family...
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Comment on agent fees
good
Was this helpful? Yes
Dec 13,2016
Minithumbup
James MacPhee
By: 'SarahL'
Dec 13,2016
0 people found
this helpful
Bought and Sold through James in November 2016, great experience! Kept us well informed throughout the selling/buying process, would highly recommend and will use again in the future....
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Comment on agent fees
Good
Was this helpful? Yes
Dec 10,2016
Minithumbdown
James MacPhee
By: 'Martin'
Dec 10,2016
4 people found
this helpful
I have come into contact with many estate agents over the years but this has been the most unprofessional company I have ever had the misfortune of dealing with. James, wow, what can I say about this guy ... We were dealing with him regarding a house purchase in Farnborough. There was no communication from him, he never answered emails or returned calls. On the time he did, he phoned someone unrelated to the house sale who made an initial enquiry weeks before. He gives misleading informatio...
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Was this helpful? Yes
Dec 06,2016
Minithumbup
Jayne Gaskin
James MacPhee
By: 'Jenny Bannerman'
Dec 06,2016
0 people found
this helpful
After a poor start with another agent we moved to Bridges & didn't look back! They are proactive & James was a pleasure to work with. Once we accepted an offer Jane continued to keep us updated throughout. Everyone we spoke to at Bridges during our sale was professional, caring & friendly with a great sense of humour, even when things got stressful! Highly recommend....
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Comment on agent fees
Very reasonable & worth every penny. We felt they really worked on our behalf.
Was this helpful? Yes
Dec 02,2016
Minithumbup
James MacPhee
Bill Byrne
By: 'Anthea Morgan'
Dec 02,2016
0 people found
this helpful
From the first contact by telephone James was professional & demonstrated that he not only wanted my business but also that he and his team would do a great job. And they did. From the moment my property went on the market there was a steady stream of viewers & culminated in an acceptable offer within 3 weeks with completion 5 weeks later. I must also add that the support given by the post offer team, driving the sale through, was exceptional. A great service & worth every penny, tha...
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Comment on agent fees
On par with the market
Was this helpful? Yes
Nov 30,2016
Minithumbup
Jayne Gaskin
James MacPhee
By: 'Sharon2308'
Nov 30,2016
0 people found
this helpful
Brilliant customer service from start to finish of our house buying process. From the organisation of the view of properties, to putting an offer in, being kept informed of the whole process at each stage to the final handing over of keys - absolutely fantastic. Couldn't have asked for more from an estate agent. Jayne and James were great....
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Comment on agent fees
N/A
Was this helpful? Yes
Nov 29,2016
Minithumbup
James MacPhee
Jayne Gaskin
By: 'Gilberto'
Nov 29,2016
0 people found
this helpful
Wonderful service from everyone specially from james macphee did not let me down and did exactly what he promised and more , sold the house very quickly and no problems at all , and of course jayne Gaskin wonderful job keeping everything going smoothly and dealing with any problems that arised would recomend them without a doubt all in all excellent service and can only say thanks for the great service guys...
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Comment on agent fees
Good
Was this helpful? Yes
Nov 02,2016
Minithumbup
Richard Pinnock
Jayne Gaskin
By: 'James'
Nov 02,2016
0 people found
this helpful
Excellent service from both Richard and Jayne. Much better than all the estate agents I have had to deal with before. Very pleased with how quickly property sold and amount achieved. Very professional service, would recommend....
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Comment on agent fees
About normal
Was this helpful? Yes
Oct 20,2016
Minithumbup
Jayne Gaskin
Mark Richards
By: 'Lyn Penny'
Oct 20,2016
0 people found
this helpful
Just want to express my thanks to the team for their excellent work in selling my house to John for securing the sale of my home and to Aaron from Farnham securing the lovely bungalow in Farnham. My experience was positive Jayne in particular kept me sain and Mark in her absence great guys. Aaron kept me going on buying side. Brilliant. I take my hat off to you all very well done and a massive THANKYOU. LynðŸ˜ő...
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Comment on agent fees
Great deal.
Was this helpful? Yes
Oct 03,2016
Minithumbup
Jayne Gaskin
James MacPhee
By: 'ChrisG'
Oct 03,2016
0 people found
this helpful
Cannot recommend Bridges highly enough. The overall experience of working with them has been extremely positive. James and the team from the Farnborough office quickly arranged multiple viewings and secured a really good price for our property, whilst Jayne did a great job liaising with the rest of the chain to see the sale through to exchange. I'd definitely look to use Bridges again in the future....
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Comment on agent fees
The fee seemed to be on a par with other full-service estate agents.
Was this helpful? Yes
Sep 12,2016
Minithumbup
James MacPhee
By: 'Phyll and Dave'
Sep 12,2016
0 people found
this helpful
We found all the staff helpful particularly James in the manner and style he handled us and our sale and Megan who communicated regularly with updates which was very re-assuring. The courtesy and directness was most welcome and it was a pleasure to deal with all. This is our 14th house move and the above cannot be said of past agents used in the area....
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Comment on agent fees
Not sure about this; it is expensive when you consider the offers from the new agents emerging but have not experienced these. I consider that the main agents could be more competitive rathr than working within a cartel.
Was this helpful? Yes
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
97% customers were satisfied with fees 90% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: Β£19,750
  • Max: Β£450,000

Letting
  • Min: Β£145,000
  • Max: Β£145,000



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
1 0 0 0 88 1 35 1 5 1
Jayne Gaskin - upload your photo Jayne Gaskin
11 reviews

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Bill Byrne - no image available Bill Byrne
Client Manager
25 reviews

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Kevin Winchester - upload your photo Kevin Winchester
4 reviews

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Simon Kerry - upload your photo Simon Kerry
3 reviews

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Frank Cooper - upload your photo Frank Cooper
4 reviews

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Jo Hodgson - upload your photo Jo Hodgson
19 reviews

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Richard Pinnock - no image available Richard Pinnock
Senior Client Manager
34 reviews

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Alan Dearing - no image available Alan Dearing
Sales Progressor
19 reviews

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James MacPhee - no image available James MacPhee
Branch Manager
40 reviews

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nigel tribe - upload your photo nigel tribe
1 reviews

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Torin Bent - no image available Torin Bent
Sales Consultant
2 reviews

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Jayne Gaskin - upload your photo Jayne Gaskin
31 reviews

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Trevor Fry - upload your photo Trevor Fry
1 reviews

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Clive Robertson - upload your photo Clive Robertson
2 reviews

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Perry Patterson - no image available Perry Patterson
Sales Negotiator
1 reviews

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Laura Scanlan - upload your photo Laura Scanlan
3 reviews

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Laura  - upload your photo Laura
3 reviews

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Bangalore Karnataka - upload your photo Bangalore Karnataka
0 reviews

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Mark Richards - upload your photo Mark Richards
13 reviews

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James  - upload your photo James
1 reviews

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Jo  - upload your photo Jo
1 reviews

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Zoe Compton - upload your photo Zoe Compton
1 reviews

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