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Brian Lack & Company

249 West End Lane West Hampstead, London
Greater London
NW6 1XN

020 7472 5666

Apr 09,2013
Minithumbdown
By:
Apr 09,2013
3 people found
this helpful
We used brian lack as both a landlord and rented through them as a tenant. In both cases they were awful. They are pleasant on the phone but have a serious problem when it comes to action. When we rented through them we made repeated requests to have serious damage fixed to the property, a wall with extensive mould and damp damage and didn\'t fix it for 18 months. They promised us a couch and it took two months to deliver it despite being on the lease agreement when we moved in. They are also...
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Dec 02,2010
Minithumbdown
By:
Dec 02,2010
4 people found
this helpful
Historically, they have had close links with Investors or Developers and as such suffer from very poor communication during the sales process. Initially, they were very keen but this ceased immediately one offer was received. I received correspondence with my name spelt incorrectly and addressed to a different customer, this kind of sums up the slack service....
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
0% customers were satisfied with fees % accuracy of agent's valuations
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