A multi-award winning agency having won the Best Medium Sized Letting Agency UK at the 2016 'The Negotiator' awards and Gold (Southern region) at the ESTAS 2017 as rated by landlords.
Breckon & Breckon

Twining House, 294 Banbury Road Oxford
Oxfordshire
OX2 7ED

01865 201111
Website not available

Properties for Sale
Properties to Rent

“Disorganized and do not care about tenants...”

Jun 15,2018
Minithumbdown
By: 'Jess'
Jun 15,2018
1 people found
this helpful
When we were applying/moving in they were fine, and in general problems got dealt with reasonably well by the maintenance team during the tenancy, which is what the 2 stars are for. However, we were treated badly at renewal and particularly at the end of ...
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Comment on agent fees
High fees, though probably standard for the area - it is particularly unreasonable to keep increasing the renewal fee and they should never try and charge for deposit protection. Can't wait until these fees are banned in England.
Was this helpful? Yes
Nov 26,2017
Minithumbdown
By: 'Peter'
Nov 26,2017
3 people found
this helpful
Not-Organised. Does not support Tenant. High Fee. In one word: The worst agency that I have ever seen. If you are looking for a real headache during your tenancy, you can try this agency....
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Comment on agent fees
High fee. For terminating the contract, they charged me £1395+VAT. this amount in other agencies is around $400.
Was this helpful? Yes
Jun 12,2017
Minithumbup
By: 'Dave'
Jun 12,2017
0 people found
this helpful
Really good agency. They are attentive and responsive to providing a great service. Proactive finding new tenants, and great when sorting out maintenance issues for existing tenants....
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Comment on agent fees
For the work they do, I think the fees are acceptable
Was this helpful? Yes
By: Louise Passfield
Jun 13, 2017
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Thank you for taking the time to leave feedback, it is very much appreciated. ...
May 24,2017
Minithumbup
By: 'Colin Fisher'
May 24,2017
0 people found
this helpful
The premises we were shown round were in good condition especially considering they were still occupied. On moving in everywhere had been thoroughly cleaned and we were able to make full use of the accommodation immediately. It took a few days to sort out the ...
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Comment on agent fees
Not aware of others to compare.
Was this helpful? Yes
By: Louise Passfield
Jun 13, 2017
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Thank you for taking the time to leave feedback, it is very much appreciated. ...
May 23,2017
Minithumbup
By: 'R'
May 23,2017
0 people found
this helpful
Everyone we spoke with was lovely and extremely helpful, and our rental was processed as quickly as possible. Thank you!...
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By: Louise Passfield
Jun 13, 2017
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Thank you for taking the time to leave feedback, it is very much appreciated. ...
May 22,2017
Minithumbup
By: 'EH'
May 22,2017
0 people found
this helpful
As a tenant, very happy with the service from Jess and everyone else at Breckon & Breckon. The check in procedure was professional and efficient, and all issues have been dealt with seriously and promptly....
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By: Louise Passfield
Jun 13, 2017
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Thank you for taking the time to leave feedback, it is very much appreciated. ...
May 21,2017
Minithumbup
By: 'Concierge Lifestyle'
May 21,2017
0 people found
this helpful
What can I say other than WOW! I have been renting with Breckon for almost 7 years now, I never need for anything. They offer the highest level of service and 5 star standards on all aspects of there procedures. I have built a strong relationship throughout ...
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Comment on agent fees
Well what can I say, no one likes paying fees, however its a small price to pay for such attentive service.
Was this helpful? Yes
By: Louise Passfield
Jun 13, 2017
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Thank you for taking the time to leave feedback, it is very much appreciated. ...
May 19,2017
Minithumbup
By: 'Vikki'
May 19,2017
0 people found
this helpful
I can highly recommend breckon & breckon on our experience so far. We have recently moved into our new house and have been impressed with the service recieved. In particular Jess has been extremely helpful in quickly sorting some initial small issues we had. As ...
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By: Louise Passfield
Jun 13, 2017
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Thank you for taking the time to leave feedback, it is very much appreciated. ...
Apr 11,2017
Minithumbup
By: 'Investor CJM'
Apr 11,2017
1 people found
this helpful
Elizabeth Nuttall @ Breckon & Breckon - Amazing !! Took photo's, market appraisal completed, placed adverts, found acceptable tenants, took out references, produced & completed contracts, extracted deposits & rent,, moved tenants in - Seamless & all within just 7 days - I have used them for 10 years &...
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Comment on agent fees
ok
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By: Greg Barne
Apr 12, 2017
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Thank you so much for your review which is much appreciated. ...
Feb 11,2017
Minithumbdown
By: 'Lily'
Feb 11,2017
5 people found
this helpful
Badly run and totally lacking in transparency and integrity. . Never got a breakdown of the fees they tried to charge us on departure. Arrived to a dirty flat and yet on departure they tried to charge us for a professional cleaning despite it being in ...
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Comment on agent fees
Rip off. They offered no service to us.
Was this helpful? Yes
Nov 24,2016
Minithumbdown
By: 'Dis A. Pointed'
Nov 24,2016
5 people found
this helpful
Thank god that letting fees have been banned by the government. My experience renting with Breckon and Breckon was really awful and I just felt the whole thing was aimed at pleasing the owners and abusing the tenants (despite the fact that we were also ...
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Comment on agent fees
I felt I received absolutely nothing in exchange for the agent fees I paid. In no other walk of life does a paying customer or client get treated like this and I hate to think what tenants will receive from Breckon and Breckon once fees are banned.
Was this helpful? Yes
Nov 02,2016
Minithumbdown
By: 'JGrant'
Nov 02,2016
5 people found
this helpful
I left my flat in perfect condition. They are now trying to charge me 327pounds for cleaning etc. Also they are charging me checkout fees which is invalid as I was not present and have signed nothing to accept the checkout. I agree with the ...
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Comment on agent fees
Normal for moving in
Was this helpful? Yes
By: Greg Barnes
Nov 03, 2016
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We understand your frustration, however we have followed the correct procedure and the matter is now with the TDS. We will naturally abide by their decision. ...
Aug 08,2016
Minithumbdown
By: 'Lisa Agathon'
Aug 08,2016
6 people found
this helpful
When you are about to rent from them, they are great and always keep good communication and are friendly. However, when you are about to leave they are HORRIBLE! They are demanding, always asking for a certain price and like the other house mates, they ...
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By: simon K
Nov 27, 2017
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I would be grateful if you would get in touch with me as someone who plans to take this lot to Court. Was your inventory done by WillowBrook? ...
Jun 08,2015
Minithumbdown
By: 'Gabriella'
Jun 08,2015
6 people found
this helpful
Breckon and Breckon lettings is absolutely the most horrible, money greedy and unprofessional agency that I have ever come across. Having let a 1025 PCM flat in the heart of Oxford from them is something I will always regret. Hot water does not run in the ...
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What agent could do to change your mind?
I have to pay for a light bulb to be changed, for the cleaning and for the rent between me moving out and the next people moving in and maybe all this wouldnt be too bad if it wasnt for the fact that I already paid 1250 pounds!
Attached Files
Comment on agent fees
I have to pay for a light bulb to be changed, for the cleaning and for the rent between me moving out and the next people moving in and maybe all this wouldnt be too bad if it wasnt for the fact that I already paid 1250 pounds!
Was this helpful? Yes
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
64% customers were satisfied with fees 50% accuracy of agent's valuations
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Last updated at 9:44 AM 06/06/2017 by Louise Passfield
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