“Disgusting, greedy and lacking empathy. Beware....”
1 Star Review
Dec 02,2020
By:
'Christopher'
Dec 02,2020
Services: They manage our estate
Would you recommend?: No
Postcode: NE25
They manage our estate
Postcode: NE25
0
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Our ongoing issue with this appalling company continues. Despite paying increased sums to clear service charge arrears, they are now threatening us with legal action. We recently paid £200 and they are now demanding a further £600 in 7 days. The arrears occured when work was done on ...
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“I have had the frustration of dealing with Br......”
1 Star Review
Apr 29,2020
By:
'Flat'
Apr 29,2020
Services: They manage our building
Would you recommend?: No
Postcode: NE2
They manage our building
Postcode: NE2
2
people found
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I have had the frustration of dealing with Brannen & Partners as the "management company" for five years now as they manage the building I live in. During this time I have experienced repeatedly most of the issues the other one star reviewers have left. The ...
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“This company is atrocious. I can only say be......”
1 Star Review
Feb 03,2020
By:
'Matty'
Feb 03,2020
Services: They manage our estate
Rent PCM: £600
Would you recommend?: No
Postcode: NE8
They manage our estate
Rent PCM: £600
Postcode: NE8
2
people found
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This company is atrocious. I can only say be prepared for a rough ride especially if you are in the Staithes Dunston Gateshead. I was taken to court for service charges both cases were lost by them. They are trying it on again. When will ...
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“I have been renting a property with this lett......”
1 Star Review
Dec 15,2019
By:
'Laura'
Dec 15,2019
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: NE30
Lettings (as a Tenant)
Postcode: NE30
3
people found
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I have been renting a property with this letting agency for around 6 months. Initially they did not take my first months rent despite me setting this up prior to moving in. When contacting the agency about this a very rude and disgusting woman advised me ...
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“Couldn’t leave a zero star review so I’d to p......”
1 Star Review
Nov 07,2019
By:
'Christopher'
Nov 07,2019
Services: They manage our building
Would you recommend?: No
Postcode: NE25
They manage our building
Postcode: NE25
2
people found
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Couldn’t leave a zero star review so I’d to put one. Despite trouble in our block from residents below including violence, threats to residents, massive anti social behaviour and generally living in misery, Brannen have done nothing to help us. We as residents, ...
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“Brannan and partners are the managing agent for my property. ......”
1 Star Review
Feb 07,2018
By:
'Matty'
Feb 07,2018
Services: They manage our estate
Would you recommend?: No
Postcode: NE8
They manage our estate
Postcode: NE8
6
people found
this helpful
Brannan and partners are the managing agent for my property. They have invoiced me my annual service charge but i don't know what i am paying for. I have asked them umpteen times to send me itemised breakdown of the annual charge, they keep avoiding ...
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Comment on agent fees
Definitely bad. They don't even break the charges down
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“Consistently awful. I'll never use them again. They were marketing ......”
1 Star Review
Mar 03,2017
By:
'Ex'
Mar 03,2017
Services: Lettings (as a Landlord)
Rent PCM: £600
Would you recommend?: No
Postcode: NE25
Lettings (as a Landlord)
Rent PCM: £600
Postcode: NE25
6
people found
this helpful
Consistently awful. I'll never use them again. They were marketing my property but it wasn't getting any viewings so I asked 2 people to mystery shop them and ask for a viewing at a) my property specifically and b) a property with the description, location and ...
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Comment on agent fees
Average
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“Terrible... Don't clean the properties before they rent them out ......”
1 Star Review
Feb 28,2017
By:
'Hate'
Feb 28,2017
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: NE26
Lettings (as a Tenant)
Postcode: NE26
2
people found
this helpful
Terrible... Don't clean the properties before they rent them out or anything.... Work that should of been done like checking to see if boiler works doesn't get checked if you want a tenancy with nothing but problems with no solutions go with brannens and partners...
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Comment on agent fees
Bad especially as theyve done nothing
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“Jacqui kept us updated through the process and l found ......”
5 Star Review
Jan 14,2016
By:
'Steven'
Jan 14,2016
Services: Lettings (as a Tenant)
Rent PCM: £795
Would you recommend?: Yes
Postcode: NE27
Lettings (as a Tenant)
Rent PCM: £795
Postcode: NE27
1
people found
this helpful
Jacqui kept us updated through the process and l found her to be very professional with a thorough understanding of the requirements needed to let a property in the UK....
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Comment on agent fees
Good, unlike other agents that charge 60% of the first months rent. Brannen & Partners offer the best prices l have seen.
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“My partner and I have rented a property for the ......”
2 Star Review
Jan 13,2016
By:
'Becca'
Jan 13,2016
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: NE26
Lettings (as a Tenant)
Postcode: NE26
2
people found
this helpful
My partner and I have rented a property for the last two years. The staff at the Park View office are just awful to deal with and I use the word deal loosely. They do not seem to understand the words customer and loosely. On ...
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What agent could do to change your mind?
Fair, but not in cash.
Attached Filesnbsp;
Comment on agent fees
Fair, but not in cash.
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“My partner and I recently moved into a property which ......”
2 Star Review
Jan 03,2016
By:
'sofi'
Jan 03,2016
Services: Lettings (as a Tenant)
Rent PCM: £450
Would you recommend?: No
Postcode: NE27
Lettings (as a Tenant)
Rent PCM: £450
Postcode: NE27
2
people found
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My partner and I recently moved into a property which we rented from Brannen and Partners.
Despite telling Sam Winters I was 6 months pregnant and that there were repairs that needed to be made I was ignored. His mode of contact was to send one ...
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Comment on agent fees
agents fees were stated at the start.... but they haven't carried out their part of the contract
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“Myself and my partner moved into a property by advertised ......”
1 Star Review
Aug 26,2015
By:
'Unsatisfied'
Aug 26,2015
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: NE2
Lettings (as a Tenant)
Postcode: NE2
3
people found
this helpful
Myself and my partner moved into a property by advertised by themselves. Despite not having anything to do with the actual property and putting us directly in touch with the landlord they charged us nearly £300 in fees. I've no idea what these fees were for ...
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3
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“Kendal has been polite and very professional in her dealings ......”
5 Star Review
Mar 30,2015
By:
'Brian'
Mar 30,2015
Services: Sales (as a Vendor)
Sold price: £185000
Would you recommend?: Yes
Postcode: NE26
Sales (as a Vendor)
Sold price: £185000
Postcode: NE26
2
people found
this helpful
Kendal has been polite and very professional in her dealings with us throughout the sale process and has always endeavoured to collect any information requested or queries raised in a very speedy manner.
In short a great help in moving the sale to a successful ...
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Comment on agent fees
Agreed a special competitive rate
2
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“Exceptional service, we were kept up to date at all ......”
5 Star Review
Jan 29,2015
By:
'Emma'
Jan 29,2015
Services: Sales (as a Vendor)
Sold price: £112000
Would you recommend?: Yes
Postcode: NE29
Sales (as a Vendor)
Sold price: £112000
Postcode: NE29
1
people found
this helpful
Exceptional service, we were kept up to date at all aspects of the sale of our property. Staff were very professional and courteous and really went above and beyond. We had viewings within hours of the property going on the market! Highly recommended....
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1
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“Brannen and partners have acted for me in several capacities ......”
5 Star Review
Dec 12,2014
By:
'Mr'
Dec 12,2014
Services: They are our factor
Sold price: £117000
Would you recommend?: Yes
Postcode: NE29
They are our factor
Sold price: £117000
Postcode: NE29
1
people found
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Brannen and partners have acted for me in several capacities since the year 2000. In the first place they are the managing agents for the apartment building, in the second place they were my factor for the letting and maintenance of my flat and lastly they ...
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1
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“Good effective team offering a full service. VERY fast @ finding ......”
4 Star Review
Dec 04,2014
By:
'Howell'
Dec 04,2014
Services: Lettings (as a Landlord)
Rent PCM: £725
Would you recommend?: Yes
Postcode: NE25
Lettings (as a Landlord)
Rent PCM: £725
Postcode: NE25
1
people found
this helpful
Good effective team offering a full service. VERY fast @ finding GOOD tennants and keeping you informed of progress and responsive to issues raised by both sides...
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1
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“Brannen & Partners provided a friendly, helpful and professional service when ......”
5 Star Review
Nov 26,2014
By:
'Phil'
Nov 26,2014
Services: Lettings (as a Landlord)
Rent PCM: £550
Would you recommend?: Yes
Postcode: NE25
Lettings (as a Landlord)
Rent PCM: £550
Postcode: NE25
1
people found
this helpful
Brannen & Partners provided a friendly, helpful and professional service when I became a landlord. I could trust them to fully manage my property, and would recommend them to any landlord or for someone who was looking to rent from an estate agent. I have also ...
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“Agent was always professional, friendly and supportive. Questions always answered ......”
5 Star Review
Nov 20,2014
By:
'Ray'
Nov 20,2014
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: NE26
Sales (as a Buyer)
Postcode: NE26
1
people found
this helpful
Agent was always professional, friendly and supportive. Questions always answered accurately and queries were followed up quickly with the vendor. Definitely one of the better estate agents I have had dealings with due to the high quality of service from their staff. Recommended....
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“I am currently renting a property managed by this agency. ......”
1 Star Review
Jun 17,2014
By:
'Sarah'
Jun 17,2014
Services: Lettings (as a Tenant)
Rent PCM: £575
Would you recommend?: No
Postcode: NE25
Lettings (as a Tenant)
Rent PCM: £575
Postcode: NE25
6
people found
this helpful
I am currently renting a property managed by this agency. I moved in a month and a half ago. I have never lived in the UK before, so I think that I have been and still being exploited to the maximum. There was a week's ...
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6
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“This estate agents is an absolute disgrace. They have no ......”
1 Star Review
Apr 08,2014
By:
'Lynsey'
Apr 08,2014
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: NE28
Lettings (as a Tenant)
Postcode: NE28
3
people found
this helpful
This estate agents is an absolute disgrace. They have no interest in the welfare of their tenants and are interested only in finding ways to keep bonds and insult customers. My partner rented a flat from them in a disgusting state (due to desperation at ...
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3
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“As a property management company Brannen & Partners are the worst ......”
1 Star Review
Oct 08,2013
By:
'Coastal'
Oct 08,2013
Services: They manage our building
Would you recommend?: No
Postcode: NE26
They manage our building
Postcode: NE26
6
people found
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As a property management company Brannen & Partners are the worst I have ever had to deal with. They show no interest in running & maintaining the property & are only concerned with demanding CASH for their service charges ( whilst not carrying out the relevant services!) The staff ...
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“We arranged to rent a property through them and was ......”
1 Star Review
Sep 03,2012
By:
'Ell1973'
Sep 03,2012
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Lettings (as a Tenant)
Postcode:
4
people found
this helpful
We arranged to rent a property through them and was a nightmare from start to finish. Thank god they are not managing the property.
After arriving to pay the deposit they didn't tell us that we had to pay cash. We then had to go ...
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4
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“When i saw the flat i wanted was up with ......”
2 Star Review
Apr 05,2012
By:
'AD'
Apr 05,2012
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Lettings (as a Tenant)
Postcode:
6
people found
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When i saw the flat i wanted was up with Brannen my heart sank. Both me,my sister and dad find their attitude generally unfeeling. I am sure they're following policies and procedures...but i'm sure companies can change trends a certain amount.
Checking i'm ...
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What agent could do to change your mind?
Genuinely care about people who work...pay rent on time and look after the properties! See and act on the different TYPE of tenant and bend the rules if appropriate!!
Attached Filesnbsp;
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