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    anton frost
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    Kirsty Watts
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    Mr Bradshaw
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Bradshaws Independent Estate Agents

169 Histon Road Cambridge
Cambridgeshire
CB4 3JD

01223 472011

Oct 03,2013
Minithumbdown
By:
Oct 03,2013
2 people found
this helpful
We moved in to a house rented through Bradshaw\'s lettings as a group of six students. Our experience was terrible before we had even moved into the property. The tenancy agreement was sent to a previous address of one of the members of our group, and nobody was informed of this. We were not informed of this in any way until the morning of the move-in date. We were therefore required to get signatures of six people in different parts of the country within the space of a few hours. We were also n...
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What agent could do to change your mind?
The agent would have to change almost everything about the way they operate in order for me to recommend them. Most importantly, they should actively make an effort to contact tenants about issues before the last minute so they actually have time to do something about it, and not illegally enter properties without the required notice.
Was this helpful? Yes
Oct 03,2013
Minithumbdown
By:
Oct 03,2013
2 people found
this helpful
It is hard to find anything positive to say about our experiences of Bradshaws so far. There has been a complete lack of communication, leading to us being refused entry to the house on arrival because a form had not been completed we knew nothing about. Also, we have found them to be rude and abrasive, being told "You not having money is not our problem", and "I\'m not going to sit here and argue with you". as we attempted to explain the problems we were having with stud...
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What agent could do to change your mind?
Where should I start? It would have helped if they had have been polite, and also not treated us as though we were beneath them. Also, it would have helped if they had bothered to communicate with us. Please see above message.
Was this helpful? Yes
Oct 02,2013
Minithumbdown
By:
Oct 02,2013
2 people found
this helpful
Dealing with Bradshaws cambridge is without a doubt the worst experience I have had, the staff are rude, unhelpful and simply do not care. They failed to tell us that one of our residents had not paid the full deposit until the day we were due to move in. When several of us had already packed our stuff and were on the way from around the country to the house. The inventory was taken on the day of moving in, the conditions of the property were not as expected a and were to be honest disgusting. F...
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Was this helpful? Yes
Jul 28,2013
Minithumbdown
By:
Jul 28,2013
5 people found
this helpful
It is extremely difficult to decide where to begin when reviewing this firm. Words fail me to describe how upsetting and unprofessional the service provided when dealing with any aspect of real estate or letting. To highlight two of my main disappointments when dealing with bradshaws are the following: - Majorly overcharged when reviewing deposit return at the end of tenancy. Over £500 for RUBBISH REMOVAL. Nearly £400 for re-decoration and the hat goes deeper. 4 young professional s...
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What agent could do to change your mind?
Anything that could have helped provide better service, would have been learnt during a healthy childhood accompanied by fine parenting. However, its never too late to improve our manners and social skills. Good luck Mr Frost.
Was this helpful? Yes
Jul 01,2013
Minithumbdown
By:
Jul 01,2013
5 people found
this helpful
It is extremely difficult to decide where to begin when reviewing this firm. Words fail me to describe how upsetting and unprofessional the service provided when dealing with any aspect of real estate or letting. To highlight two of my main disappointments when dealing with bradshaws are the following: - Majorly overcharged when reviewing deposit return at the end of tenancy. Over £500 for RUBBISH REMOVAL. Nearly £400 for re-decoration and the hat goes deeper. 4 young professional s...
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What agent could do to change your mind?
We all come from different backrounds and we can\'t expect everyone to have received a healthy childhood accompanied by fine parenting. It is then a lot harder to be equipped with the necesery tools of good manners and sensible social skills. However, Mr Anton Frost, in case if the reason for such undeveloped mental fittness is the several years of brutal bullying during your short educational background, I am sorry for any inconvenience caused.
Was this helpful? Yes
Jun 28,2013
Minithumbdown
By:
Jun 28,2013
5 people found
this helpful
awful, they sent reminder letter 2 days after the original. they lied about when the previous tenants were moving out and accused us of getting the date wrong (even though we had it in more then one email) sent letters after we moved in informing us of \'amended\' check out fees. added on extra cleaning requirements then listed in the tenancy when we handed in our notice. Anton Frost knew NOTHING about the house when we were shown around, said there was electric in the garage when there wasn\'t,...
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What agent could do to change your mind?
fire anton frost and get someone who is professional
Was this helpful? Yes
May 18,2013
Minithumbdown
By:
May 18,2013
5 people found
this helpful
Our experience with Bradshaws was poor and we have struggled to find instances to provide any positive comment. We probably should have pulled out at the point where the tenancy agreement was delayed (Bradshaws advertised the property as being available in May but we were not able to move in until mid July) and we had to return the original paperwork as it was incorrect. Bradshaws even required us to accept obligations after signing the original agreement before we could move in. The inventory...
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Aug 25,2011
Minithumbdown
By:
Aug 25,2011
6 people found
this helpful
Outright lied to us. We knew exactly how much the vendor had paid when they bought the flat, but the agent called us and tried to claim they had paid more than £20K higher whilst giving us a pretty hard sell. Needless to say we walked away....
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Was this helpful? Yes
Jun 29,2011
Minithumbdown
By:
Jun 29,2011
8 people found
this helpful
Just don\\\'t. They may have low fees, and slow but not entirely ineffective service during tenancy. However upon checkout I was met with demands and threats to have the place professionally cleaned (it was definately not upon checkin) and redecorated (it was covered in scuffs/wall repairs/paint patches upon checkin). The inventory was a joke, missing obvious things that were used/threatened against me. The place ended up in a far, far higher standard then when I checked in. They don\\\'t seem t...
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Was this helpful? Yes
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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anton frost - upload your photo anton frost
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Kirsty Watts - upload your photo Kirsty Watts
2 reviews

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Mr Bradshaw - upload your photo Mr Bradshaw
0 reviews

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Awards won by Bradshaws Independent Estate Agents, Cambridge CB4 3JD

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