• Jackie West
    Jackie West
  • Emma Hurrell
    Emma Hurrell
  • Jade Daniel
    Jade Daniel
  • Tracy Putt
    Tracy Putt
Plymstock
The office offers a professional combined sales and lettings service which is focused on achieving the best results. The team are able to offer through the Complete Property Service a range of services including conveyancing, surveys and insurance quotes
Bradleys Estate Agents

8 The Broadway Plymstock, Plymouth
Devon
PL9 7AW

01752 482481

Jan 19,2017
Minithumbup
By:
Jan 19,2017
Featured Review
0 people found
this helpful
Really pleased with Bradleys and helping us to move house. A stressful process (especially the bidding war!) but Emma and Jade were very professional throughout....
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Comment on agent fees
N/A we were the buyer so didn't pay any fees
Was this helpful? Yes
Jan 18,2017
Minithumbup
By:
Jan 18,2017
Featured Review
0 people found
this helpful
Jackie was brilliant from start to finish. She couldn't help us enough and answered any questioned we had promptly. Any phone call made to Bradley was also dealt with professionalism and ease....
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Comment on agent fees
N/A
Was this helpful? Yes
Jan 18,2017
Minithumbup
By:
Jan 18,2017
Featured Review
0 people found
this helpful
Service with a smile. Very warm welcoming and extremely approachable. Nothing to much trouble. Always helpful and extremely efficient. ! Just ask for Emma!...
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Comment on agent fees
Standard
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Dec 09,2016
Minithumbup
By:
Dec 09,2016
Featured Review
0 people found
this helpful
Great agents showed us around the house we like on a few occasions... have been brilliant with getting our house on the market very fast and quick service... Definitely recommend....
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Comment on agent fees
All inclusive fees seem fair.
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Dec 09,2016
Minithumbup
By:
Dec 09,2016
Featured Review
0 people found
this helpful
Were really helpful, Everyone was very professional. Even though we had a few issues with the owners of the property Bradleys staff dealt with it immediately and were very quick to react with any questions that were brought up by my solicitor....
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Comment on agent fees
Good
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Dec 09,2016
Minithumbdown
By:
Dec 09,2016
0 people found
this helpful
I will keep this short. Absolutely appalling service. It cost more than £3000 and 10 weeks to repair our house which the tenants had trashed. Bradleys told us they could not dictate how people live!!!...
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By: Kai Logan
Dec 12, 2016
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We are disappointed that you feel this way about our service as we go to great lengths to ensure we provide a professional and thorough service to all clients. With strict systems and processes that adhere to the ARLA guidelines, I am surprised to hear of your dissatisfaction but as you correctly point out, we cannot insist on how tenants live in the houses they occupy but our inspections are there to ensure if it is unsatisfactory then we find out about it and can take any appropriate action. S....
Dec 08,2016
Minithumbup
By:
Dec 08,2016
0 people found
this helpful
Emma had a nice manner and good knowledge of the pros of my property enabling her to close the sale . She also had a good team to work with , always very friendly, intelligent and courteous. Unlike the idiots I have come across here in the SE of uk. Some of whom have lost their big commissions due to professional and personal ignorance ....
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Comment on agent fees
Yep fees ok
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Nov 29,2016
Minithumbup
By:
Nov 29,2016
0 people found
this helpful
Very friendly, attentive agents. I appointed Bradley's as compared to the other local estate agents the ladies in the office were not at all pushy and as I had recently become a widow I felt they advised and looked after me very well. I would recommend to anyone....
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Comment on agent fees
On the whole they were comparative to the other agents. I went for a set package which included the solicitors fees for selling my property and this allowed me to budget.
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Nov 03,2016
Minithumbup
By:
Nov 03,2016
0 people found
this helpful
Jade has dealt with and for me in a number of instances and I have always found her to be professional and efficient. She has provided sound counsel when negotiating sales or purchase prices and I trust her implicitly to deal direct on my behalf. Jade is equally as effective once a sale/purchase has been agreed; chasing solicitors, acting as intermediary if/when necessary and ensuring a punctual conclusion to matters. I would not hesitate to commission Jade in the future and have recommen...
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Comment on agent fees
Fees are in line or better than competitors
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Sep 27,2016
Minithumbup
By:
Sep 27,2016
0 people found
this helpful
Jade and Tracy have provided an excellent service from the initial valuation of our property through to the purchase of my new property. I would definitely recommend Bradleys and would use them again....
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Comment on agent fees
Excellent fees offered.
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Aug 25,2016
Minithumbup
By:
Aug 25,2016
0 people found
this helpful
The whole team at Plymstock Bradleys were great. The sale and purchase on behalf of my father was quite stressful but Tracy, Jade and Jackie were very supportive and professional. I would definitely recommend using Bradleys at Plymstock....
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Aug 24,2016
Minithumbup
By:
Aug 24,2016
0 people found
this helpful
I cannot thank jade enough at the care and help she gave me when I was selling our first home, I needed lots of guidance and reassurance and she made me feel nothing was too much trouble with all my calls and silly questions she made me feel so at ease and was lovely to chat too to.The whole team have been very helpful, friendly and attentive.i would definitely be recommending Bradley's at plymstock as I felt as a seller and buyer I was taken care of so well, calls were returned and nothing was ...
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Aug 23,2016
Minithumbup
By:
Aug 23,2016
0 people found
this helpful
Moving from another country to the UK was always going to be difficult and I had assumed finding a rental but be the most difficult! However, from my first point of contact with Tracy, both myself and my husband felt completely confident in what Bradley's had to offer us. Tracy was courteous, understanding and explained everything to us thoroughly from start to finish. She assisted us with our credit & reference checking and kept us informed the entire way. Our circumstances were somewha...
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Comment on agent fees
Fees as expected.
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Aug 19,2016
Minithumbup
By:
Aug 19,2016
0 people found
this helpful
Very helpful and accommodating. Would highly recommend them. Both Emma and Tracy were really friendly and approachable. They both helped us ease through buying our firsr house....
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Jul 25,2016
Minithumbup
By:
Jul 25,2016
0 people found
this helpful
Jade, and the other members of the Plymstock branch were extremely helpful and supportive during the whole process of selling my property. From the initial meeting through to completion of the sale, (offers were received within the first week), Jade and her team were always quick to respond to emails and telephone calls. Their friendly and professional approach is to be commended, I would highly recommend them....
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Jul 04,2016
Minithumbup
By:
Jul 04,2016
0 people found
this helpful
I was impressed with Jade from our first meeting, and as she intimated there were buyers looking for my type of property which was sold on first viewing. The staff at this branch kept me well informed, I would highly recommend them, both as being very professional and their competitive pricing....
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Comment on agent fees
Very competitive.
Was this helpful? Yes
Jun 01,2016
Minithumbup
By:
Jun 01,2016
1 people found
this helpful
From our initial evaluation appointment with Jade through to the sale of our Plymstock home handled by Jackie, their professionalism shone through. We couldn't be happier and would recommend their services! Selling our house has been a pleasure! Thank you!...
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Comment on agent fees
Good
Was this helpful? Yes
Mar 24,2016
Minithumbup
By:
Mar 24,2016
0 people found
this helpful
I haven't singled any particular staff member out for this review, as the whole office worked together as a team throughout the selling process. What I found particularly refreshing about the excellent service we received from this office, was the down-to-earth, common sense approach. No estate agent's speak here, just no-nonsense advice, from a knowledgeable team. And they are friendly and approachable as well! Highly recommended. I would also add that we opted for Bradley's legal package as...
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Comment on agent fees
A very competitive fee.
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Mar 21,2016
Minithumbup
By:
Mar 21,2016
0 people found
this helpful
Knowing that I wanted to sell a rented property quickly , before April fifth , Jade called me back and suggested selling with tenant remaining in property . I agreed if she could source a suitable buyer . Within one hour she phoned back with two prospective clients and within five hours the property was sold STC . Contracts to be exchanged 21/ 03/2016 . Best service ever from an estate agent who went the extra mile....
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Comment on agent fees
Good for Bradleys , bad for me °Å¸ËœÒ€°
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Feb 29,2016
Minithumbup
By:
Feb 29,2016
0 people found
this helpful
Very pleasant friendly lady. Always found answers to any queries or met on site when required. Was knowledgeable about property viewed or found the answer...
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Comment on agent fees
Reasonable
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Feb 19,2016
Minithumbup
By:
Feb 19,2016
0 people found
this helpful
Overall a very good service. the staff are friendly who ever I'm dealing with. they all know the stage that my current application is going which means that they take care in all customers not just the ones which they deal with individually. As a first time buyer I could not of asked for anything more....
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Comment on agent fees
Good
Was this helpful? Yes
Feb 12,2016
Minithumbup
By:
Feb 12,2016
1 people found
this helpful
Words can't describe what these two amazing ladies have achieved for myself and my two children. I have rented a property with Bradley's for seven years the landlord unfortunately had to sell it do I was given notice. Completely devastated the ladies contacted me with an idea which managed to happen in three hours. First the house was put on the market an investor viewed the house made an offer and the house was sold in three hours with the proviso that I stay in my amazing home as a sitting te...
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By: Jade Daniel
Feb 13, 2016
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Absolutely delighted to be able to help you and your family stay in your home, have a lovely weekend :)....
Feb 08,2016
Minithumbup
By:
Feb 08,2016
1 people found
this helpful
excellent professional friendly service from jade and all her team, from the moment we walked into their office to completion day...
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Comment on agent fees
as expected
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By: Jade Daniel
Feb 13, 2016
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Thank you for your review and wishing you well for the future. Jade and the team.....
Feb 05,2016
Minithumbup
By:
Feb 05,2016
1 people found
this helpful
I had complete trust from Jade from the moment I asked about selling my property through the Plymstock branch, along with all the staff in this branch they done everything they promised and kept me well informed. I could not recommend them enough, very professional and having local knowledge a bonus....
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Comment on agent fees
Very competitive
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By: Jade Daniel
Feb 13, 2016
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Thank you for your feedback Mike and wishing you well for the future -good luck with the move :)....
Jan 26,2016
Minithumbup
By:
Jan 26,2016
1 people found
this helpful
We first met Emma when viewing a house we thought would be perfect for us, this persuaded us to put our house on the market. Emma came out to value our property that afternoon, armed with a very useful and informative pack. We decided to put the house on the market with Bradleys and a viewing was arranged for the Monday morning with a perspective buyer that Emma knew would love the house. An offer was accepted that afternoon. Emma and Jade then helped us to negotiate a deal on the house we wante...
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Comment on agent fees
all inclusive package good
Was this helpful? Yes
By: Jade Daniel - Manager
Jan 26, 2016
View all comments (1)
Thank you so much for your review and we are so glad to be able to help you with finding your new home and selling yours so quickly.....
Jan 23,2016
Minithumbup
By:
Jan 23,2016
1 people found
this helpful
Emma Hurrell arranged the viewing & helped me through every stage of the purchase of my new home. She was great & nothing was too much trouble, making a painfree & pleasant transaction. Jackie West & all the staff at Plymstock were more than friendly & hewhenever I called the office....
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By: Jackie West
Jan 26, 2016
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Hi Christine, Hope you have settled into you new home? It was lovely to see you again after all this time. regards Jackie....
Jan 20,2016
Minithumbup
By:
Jan 20,2016
1 people found
this helpful
We would recommend Emma as an agent. She has been attentive and efficient without being pushy! Every question and query has been dealt with quickly and effectively. Emma has also been in regular contact to keep us up to date with the process....
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Comment on agent fees
N/A
Was this helpful? Yes
By: Jade Daniel - Manager
Jan 26, 2016
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Thank you so much for your feedback, Emma is now on maternity leave and was so pleased to have been able to help you before she left.....
Jan 16,2016
Minithumbup
By:
Jan 16,2016
1 people found
this helpful
We purchased an investment property from Jade at the end of last year. She was really professional and helpful fitting in with our busy lives. She has a great knowledge and was able to provide good advice for resale. When the project is finished we will definitely be advertising with the Plymstock branch. Thank you very much for your hard work....
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Comment on agent fees
Fees very competitive
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By: Jade Daniel - Manager
Jan 26, 2016
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Thank you so much for your feedback and we will see you very soon.....
Jan 16,2016
Minithumbup
By:
Jan 16,2016
1 people found
this helpful
All the staff at the Plymstock Branch have been very helpful seeing me through the maze of buying and selling. They have answered all by questions no matter how daft with patience and courtesy. I would have no hesitation about recommending this office to anyone wishing to sell or buy property....
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Comment on agent fees
Reasonable
Was this helpful? Yes
By: Jade Daniel - Manager
Jan 26, 2016
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Pat, it was an absolute pleasure to help you through the process and we will all miss you popping in so please do come see us when you are passing! I hope you are settling in well in your new home.....
Jan 15,2016
Minithumbup
By:
Jan 15,2016
0 people found
this helpful
I have just purchased a house through this branch and am extremely happy with the service I received. I dealt with both Jade and Emma and they were very friendly and efficient. I felt that they offered a personalised service and really listened to what my partner and I wanted from our property. I viewed a couple of houses with a different, local estate agents and they acted as though they were doing us a favour! Jade and Emma were professional and thorough . Thank you ladies for finding me and m...
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Comment on agent fees
N/A We only purchased through the branch and didn't have a property to sell.
Was this helpful? Yes
By: Jade Daniel - Manager
Jan 26, 2016
View all comments (1)
Congratulations on your new home Jayne and Lee, so happy to be able to help you with this process! x....
Dec 10,2015
Minithumbup
By:
Dec 10,2015
0 people found
this helpful
Tracy has been very kind and helpful with all of our questions about renting a property from bradleys in Plymstock anything we have asked of her has been dealt with very professionally and without hesitation thank you for all you have done for us we cannot wait to start our new chapter in our new home Also many thanks to jade and emma for everything they have done to help make this move possible...
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Dec 07,2015
Minithumbup
By:
Dec 07,2015
0 people found
this helpful
I have been very impressed with the service that we have received from Bradleys over the last six months. This was our first rental property, and although nervous, Emma and Jade made it a simple and seamless process. We trust them implicity when it comes to our property, and if we were to buy another property specifically for rental we would have no hesitation in using the Plymstock Branch....
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Nov 30,2015
Minithumbup
By:
Nov 30,2015
0 people found
this helpful
Bradleys were absolutely fantastic throughout the sale of my property. They were efficient, professional and compassionate. I've sold my house under some unpleasant circumstances and they did not lose the their human side when dealing with my custom and I am very thankful for this. There were some miscommunications with solicitors and so Bradleys really did help to clarify the situation and worked hard to remedy the issues. I really would have been lost without them. I would highly recommend th...
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By: Jade Daniel - Manager
Dec 08, 2015
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Thank you Hannah, we all wish you well on the next chapter and look forward to helping you with your next purchase when you are ready :) Have a good Christmas and New Year x Jade....
Nov 23,2015
Minithumbup
By:
Nov 23,2015
0 people found
this helpful
Bradleys Plymstock couldn't have been more helpful during our house sale. The video they produced to market the property was fantastic. Our initial buyers fell through and they worked tirelessly to find us another buyer and pushed everything through in 4 weeks - and still at a great price! The service they offered was very personable and extremely professional. Thank you Jade, Emma & Jackie... And a big thank you to Tracy who kept me constantly up to date with the progress of our sale....
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By: Jade Daniel - Manager
Jan 26, 2016
View all comments (1)
Thank you so much for your comments, it was a pleasure to help you with this sale and wish you all the best in your new home.....
Oct 31,2015
Minithumbup
By:
Oct 31,2015
0 people found
this helpful
All the staff at Plymstock branch were very good, Emma was extremely patient when accompanying us on our first and second viewing of the property, we were there a fair while! We also found Jackie to be patient too on our third visit to the property to make sure we were making the right decision to buy. Whenever we asked questions they were answered well and if Emma wasn't sure she was very prompt on getting the information from the vendor....
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By: Emma
Nov 03, 2015
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Thank you Mr & Mrs Gill Wishing you all the best in your new home.....
Areas covered
  • PL8
  • Plymstock
  • PL9
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
93% customers were satisfied with fees 82% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: Β£16,900
  • Max: Β£675,000

Letting
  • Min: Β£0
  • Max: Β£179,500

NAEA ARLA RICS TDS Move With Us


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
13 1 16 0 44 0 26 0 7 0
Jackie West Jackie West
Negotiator
12 reviews

About Jackie In 1992 I began working for General Accident Property Services (later known as Your Move) and was transferred to the Plymtock office in 1994. Having been born and brought up in Plymstock it was good t View full profile
Emma Hurrell Emma Hurrell
Negotiator
20 reviews

About Emma I am moving into this role as a career change from a Gym manager and Fitness instructor. It is a career path I have always wanted and now the time is right. I am really excited to join the ladies in t View full profile
Jade Daniel Jade Daniel
Manager
24 reviews

About Jade Jade has worked for Bradleys since 1999, starting out as a negotiator in the Plymstock office before taking a slight career change in 2002 where she become the Company Trainer covering all aspects of View full profile
Tracy Putt Tracy Putt
Negotiator
25 reviews

About Tracy I began working part-time in Bradleys in 2001. I soon enjoyed the role and the thrill of selling houses so went full-time in 2003. A few years later we included the rental market, which I equally lo View full profile

Job vacancies

Please see a list of jobs available

Fees

Bradleys is pleased to offer a tailor made fee package for clients. The package can include conveyancing on the sale of the property. Please call us for a Free Market Appraisal where our packages can be discussed in more detail.
Last updated at 3:07 PM 05/01/2016 by allAgents

Complaints Procedure

1. Bradleys is a Member of The Property Ombudsman's Scheme and aims to provide the highest standards of service to all our Customers. To ensure that your interests are safeguarded, an Internal Complaints Procedure has been implemented. This provides for the matter to be dealt with internally by the Office Manager or the Department Head. In the event that we are not able to deal with the matter to our mutual satisfaction after following our Internal Complaints Procedure you may refer your complaint in writing to the Property Ombudsman.



2. If you believe you have a complaint, please write in the first instance to the Office Manager or the Department Head at the address of the relevant office.



3. Your complaint will be acknowledged within 3 working days, investigated thoroughly in accordance with the established in-house Procedures, and a reply sent to you within 21 working days of receipt of your letter.



4. If you are not satisfied with the outcome of the initial investigation, you are provided with a further opportunity to have the complaint reviewed by our Managing Director at the address given below:


Mr Francis Marshall FNAEA

Bradleys Group Head Office

7 Stevenstone Road

Exmouth

Devon

EX8 2EP
Last updated at 3:07 PM 05/01/2016 by allAgents

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