4.9/5 rating 136 reviews
  • 84% valuation accuracy
  • Jackie West
    Jackie West
  • Emma Hurrell
    Emma Hurrell
  • Jade Nicholson
    Jade Nicholson
  • Tracy Putt
    Tracy Putt
Plymstock
The office offers a professional combined sales and lettings service which is focused on achieving the best results. The team are able to offer through the Complete Property Service a range of services including conveyancing, surveys and insurance quotes
Bradleys Estate Agents

8 The Broadway Plymstock, Plymouth
Devon
PL9 7AW

01752 482481
Sep 19,2017
Minithumbup
Jackie West
Jackie West
By: 'Plymstock'
Sep 19,2017
0 people found
this helpful
I dealt with Bradleys and Jackie in particular with regards to the purchase of a property they had been advertising. I was kept updated from day one and Jackie shared my excitment on the prospect of my new home. Unfortunately due to the vendors indecisiveness and the fact that they could not find a new home themselves I have had to pull out of the sale. It was a pleasure to deal with Jackie...
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N/A
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Aug 24,2017
Minithumbup
Jade Nicholson
Jade Nicholson
Anja Worley
Anja Worley
By: 'Geoff'
Aug 24,2017
0 people found
this helpful
Staff are always friendly and able to help. I haven't had any cause for complaint which is obviously a benefit when busy with getting on with everything else....
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Aug 11,2017
Minithumbup
By: 'Nicky'
Aug 11,2017
0 people found
this helpful
This agent was punctual, polite, informative and was able to answer all my concerns. I would not hesitate in recommending her....
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By: Emma Hurrell
Aug 11, 2017
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Thank you Nicky, you didn't tag a member of staff in your review so please do let us know who you were reviewing. ...
Aug 10,2017
Minithumbup
By: 'Tracey'
Aug 10,2017
1 people found
this helpful
All the lady's in plymstock are welcoming helpful and very professional. Nothing is to much trouble. I was quite stressed selling my house but Jade reassured me that all the staff would make it as non stressful as possible and they did...
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Comment on agent fees
Good
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Aug 07,2017
Minithumbup
Jade Nicholson
Jade Nicholson
By: 'alan'
Aug 07,2017
0 people found
this helpful
I found Jade and team very helpful and gave accurate and true information regarding the progress of my sale. Always greeted with a smile and sometimes a cuppa . No complaints..... see you for the next one ?????....
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Comment on agent fees
good
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By: Emma Hurrell
Aug 08, 2017
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Thank you, we look forward to it :) ...
Aug 02,2017
Minithumbup
Emma Hurrell
Emma Hurrell
By: 'Roy'
Aug 02,2017
0 people found
this helpful
Bradleys Plymstock office & in particular Emma were fantastic from day one in dealing with the valuation & sale of my property, there help & advice was very much appreciated, they were always polite & prompt in answering any questions I had. Thank you very much....
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Comment on agent fees
fair.
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By: Emma Hurrell
Aug 04, 2017
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Thank yo so much Roy, we are pleased you are happy with the service you received from us. ...
Jul 28,2017
Minithumbup
Emma Hurrell
Emma Hurrell
By: 'Ross'
Jul 28,2017
0 people found
this helpful
I found Bradley's and Emma in particular very helpful and efficient,I would recommend the Plymstock branch to anyone interested in buying or selling a property....
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Comment on agent fees
Good
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By: Emma
Jul 28, 2017
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Thank you so much Ross, its been a pleasure helping you guys :) ...
Jul 25,2017
Minithumbup
Jackie West
Jackie West
Emma Hurrell
Emma Hurrell
By: 'Mr and Mrs S B.'
Jul 25,2017
0 people found
this helpful
Although we had to withdraw from our purchase for reasons unrelated to the agent ,we found, in our dealings with the staff at Bradley's, that they were without exception ,helpful, efficient and friendly. Even after we withdrew from the purchase we found this attitude of friendliness and professionalism was carried on and we have no hesitation in recommending the Plymstock branch of Bradley's and its staff to future prospective clients....
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Comment on agent fees
NA
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By: Emma
Jul 26, 2017
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Thank you so much for taking the time to write a review even though you were sadly unable to purchase with us. We wish you lots of luck for the future. ...
Jul 20,2017
Minithumbup
Anja Worley
Anja Worley
By: 'sue & cliff cullen'
Jul 20,2017
0 people found
this helpful
Quick response to any problem we had. easy person to deal with always polite and helpful and made sure things went smoothly from our offer through to completion....
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By: Emma
Jul 26, 2017
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Thank you for our review, we wish you lost of happiness in your new home. ...
Jul 19,2017
Minithumbup
Jade Nicholson
Jade Nicholson
Tracy Putt
Tracy Putt
By: 'Sharon & Tommy'
Jul 19,2017
0 people found
this helpful
We have had such excellent service from Jade and her team in Plymstock. From day one we have received their undivided attention in selling our property and felt that the staff captured the balance between professionalism and informality....
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Comment on agent fees
Good
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By: Emma
Jul 26, 2017
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Thank you. It was a pleasure to help you sell your beautiful home. ...
Jul 19,2017
Minithumbup
Emma Hurrell
Emma Hurrell
By: 'Lou'
Jul 19,2017
0 people found
this helpful
We have had Excellent service, updated us throughout the process and all staff very friendly and so helpful in our purchase. Would recommend this branch to anyone. Fantastic!......
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Comment on agent fees
N/A as we were buying.
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By: Emma
Jul 26, 2017
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Thank you Lou, we wish you lots of happiness in your new home :) ...
Jul 15,2017
Minithumbup
Emma Hurrell
Emma Hurrell
By: 'John'
Jul 15,2017
0 people found
this helpful
Excellent service from all the staff. We have mostly dealt with Emma who was particularly obliging.Nothing was too much trouble....
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By: Emma
Jul 26, 2017
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Thank you for such a kind review ...
Jul 12,2017
Minithumbup
Emma Hurrell
Emma Hurrell
Jade Nicholson
Jade Nicholson
By: 'R.Thorne'
Jul 12,2017
0 people found
this helpful
Excellent all round aspects for buying my property and now renting out my property. Very very friendly and approachable. Nothing too much trouble....
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Comment on agent fees
Good
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By: Emma
Jul 26, 2017
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Thank you Rick, its been a pleasure to deal with you. ...
Jun 30,2017
Minithumbup
By: 'JP'
Jun 30,2017
0 people found
this helpful
Bradleys in Plymstock did a great job in helping us sell our property. We had already moved away from the area so it was really good to know our house was in good hands. We sold in under 10 weeks....
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By: Emma
Jul 26, 2017
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Thank you for the review, we are very pleased you are happy with the serviced your received. ...
Jun 20,2017
Minithumbup
Emma Hurrell
Emma Hurrell
Jade Nicholson
Jade Nicholson
By: 'Damon & Su'
Jun 20,2017
0 people found
this helpful
We have recently purchased a property in Wembury, We had piece of mind with our purchase as your staff kept there finger on the pulse as they say, to make sure everything went smoothly and there were no hold ups and kept us both informed on its whole process legal and solicitors and even down to a second viewing...
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Comment on agent fees
Excellent and Professional throughout
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By: Emma
Jul 26, 2017
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Thank you guys, we wish you lots of luck in your new home :) ...
Jun 15,2017
Minithumbup
Emma Hurrell
Emma Hurrell
Tracy Putt
Tracy Putt
By: 'David. Corinne'
Jun 15,2017
0 people found
this helpful
Have used Bradleys a few times over the years and always have good service. One of the most important aspects of any business is good communication and both Emma and Tracy have been excellent at keeping us informed. All the staff have been easy to deal with and we would recommend this company . Thanks girls ....
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Comment on agent fees
Reasonable and clear.
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By: Emma
Jul 26, 2017
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Thank you Corinne, it was a pleasure to assist you in this process. ...
Jun 12,2017
Minithumbup
Emma Hurrell
Emma Hurrell
Jade Nicholson
Jade Nicholson
By: 'Claire Kenyon - A happy customer!'
Jun 12,2017
1 people found
this helpful
I cant praise the Bradley's Plymstock team enough! They break the negative stereotype of Estate Agents. Their friendly and helpful approach is genuine and not just for business purposes. It's important to have a good relationship with your agents and Emma made this particularly easy from day one. Jade was really helpful with lots of support and advice when we hit a 'sticky patch' with our purchase. Both Emma and Jade went above and beyond to help. Jackie and Anya were cheerful voices at the end ...
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Comment on agent fees
A fair fee considering the support and advice that is offered.
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Jun 05,2017
Minithumbup
Emma Hurrell
Emma Hurrell
Tracy Putt
Tracy Putt
By: 'Mrs Burrows'
Jun 05,2017
0 people found
this helpful
We were impressed with the efficiency of all the staff at Bradleys Plymstock office. In the short time the bungalow was on their books we had a number of offers. We dealt mostly with Tracy and Emma who were professional , friendly and attentive at all times. They gave us all the facts they could about prospective purchasers and at no time time did we feel rushed in to making a decision....
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May 27,2017
Minithumbup
Emma Hurrell
Emma Hurrell
Jackie West
Jackie West
By: 'Jo Higson'
May 27,2017
0 people found
this helpful
Bradley's at Plymstock have. Even fabulous selling our home. Emma Hurrell has been attentive, professional, friendly and approachable, always responded to queries promptly and really went the extra mile to ensure the advertising for our house was out there as much as possible. We had viewings almost every day. All the staff were great - Jackie, Anja, Tracy, Jade - we felt the service was personal from each one of them. They definitely exceeded my expectations....
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Comment on agent fees
Was great to be able to have the fees for the conveyancing and the agent as one fee.
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May 13,2017
Minithumbup
Jade Nicholson
Jade Nicholson
Emma Hurrell
Emma Hurrell
By: 'Mrs Johnson'
May 13,2017
0 people found
this helpful
The service we received from Jade and Emma at Bradley's was excellent. They were professional, throrough and on hand to guide us through the whole experience making our sale and purchase as smooth as it could be....
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May 13,2017
Minithumbup
Tracy Putt
Tracy Putt
Jackie West
Jackie West
By: 'Vanessa'
May 13,2017
0 people found
this helpful
Exceptional communications from start to finish, Tracy was an absolute star in dealing with some very extensive questions and was extremely patient in the matter. I would not look anywhere else if I was to sell another house again....
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Comment on agent fees
Fees - you pay for what you get so was happy with the costs
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May 11,2017
Minithumbup
Emma Hurrell
Emma Hurrell
By: 'Emily T'
May 11,2017
0 people found
this helpful
Emma helped us with finding a house suitable for our needs to begin with. She ensured she emailed us when a house become available that we may be interested in. Emma helped get our house on the market quickly as we needed it to be via another branch in Plymouth. She was fantastic with replying to emails and provided us with a brilliant service. Even though we didn't end up buying our house with Bradleys, Emma was always on hand to answer questions and give advice....
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Comment on agent fees
Not applicable.
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May 10,2017
Minithumbup
Tracy Putt
Tracy Putt
Emma Hurrell
Emma Hurrell
By: 'Matt Casey and Becky Mcdonnell'
May 10,2017
0 people found
this helpful
As a buyer they were very helpful. Always contactable and all members of staff were very pleasant to deal with. Would recommend....
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Comment on agent fees
N/A
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May 10,2017
Minithumbup
Emma Hurrell
Emma Hurrell
By: 'Madcass'
May 10,2017
0 people found
this helpful
Emma has been really helpful and friendly all the way through my purchase. She has kept me informed all the way. I highly recommend her. I have also spoken to other members of the branch and found them helpful and friendly also....
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Apr 26,2017
Minithumbup
Jackie West
Jackie West
Jade Nicholson
Jade Nicholson
By: 'Robert Faulkner'
Apr 26,2017
0 people found
this helpful
From my initial visit to completion I always received prompt, professional treatment in a very friendly manor. The branches knowledge of the area and pricing were spot on, and. I was kept fully aware throughout something I truly valued....
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Comment on agent fees
I consider the fees reasonable, in line with other quotes I received.
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Apr 15,2017
Minithumbup
Tracy Putt
Tracy Putt
Jackie West
Jackie West
By: 'J J and J'
Apr 15,2017
0 people found
this helpful
We have just moved into a rented property. We were very impressed with the staff at Bradleys who worked so hard to make sure the property was ready for us at short notice. A huge thank you to Tracy and Jackie who put themselves out for us we appreciated all your help....
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Comment on agent fees
Good
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Apr 02,2017
Minithumbup
Emma Hurrell
Emma Hurrell
By: 'John Horwell'
Apr 02,2017
0 people found
this helpful
On entering Bradleys Plymstock I was immediately met with a smile, I explained that I would like a price on my property as I had recently lost my wife of 50 years and found it difficult to continue living in the same home that between us we had been so happy. I was introduced to Emma Hurrell and an appointment was made for 2:30 the same day. Arriving on time to view my house. The business acumen and friendly way in which the meeting was conducted was excellent. Thank you Emma....
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Comment on agent fees
The agents fees appeared most reasonable.
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Mar 29,2017
Minithumbup
Jade Nicholson
Jade Nicholson
By: 'Martin'
Mar 29,2017
0 people found
this helpful
Jade and her team helped us through both a property purchase and a letting, the service we received was very good. Living in Hong Kong we had to deal primarily through email. All questions were answered promptly and the level of communication we received was excellent. All matters and interactions with the vendors, both sets of solicitors and new tenants were conducted professionally and efficiently. Thouroughly recommned Jade and the team....
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Comment on agent fees
Fees were around market average and acceptable
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Feb 13,2017
Minithumbup
Emma Hurrell
Emma Hurrell
Tracy Putt
Tracy Putt
By: 'Faye'
Feb 13,2017
0 people found
this helpful
When I started looking for some where to live I struggled to understand all the basics about buying and what I would need to do etc. When I found somewhere with Bradley's Plymstock it all meant sense, they talked me through each step making sure I understood what was happening. All the staff were always available on the phone & always knew who I was & what I was on about when I called up. They all made me feel at ease. Thank you to Emma for making me not worry when I was panicking about ...
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Jan 19,2017
Minithumbup
Emma Hurrell
Emma Hurrell
Jade Nicholson
Jade Nicholson
By: 'Rob Zacal'
Jan 19,2017
0 people found
this helpful
Really pleased with Bradleys and helping us to move house. A stressful process (especially the bidding war!) but Emma and Jade were very professional throughout....
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Comment on agent fees
N/A we were the buyer so didn't pay any fees
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Areas covered
  • PL8
  • Plymstock
  • PL9
Advertise on
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
95% customers were satisfied with fees 84% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £16,900
  • Max: £675,000

Letting
  • Min: £0
  • Max: £179,500

NAEA ARLA RICS TDS Move With Us


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
14 1 17 0 58 0 38 0 8 0
Jackie West Jackie West
Negotiator 18 reviews

About Jackie In 1992 I began working for General Accident Property Services (later known as Your Move) and was transferred to the Plymtock office in 1994. Having been born and brought up in Plymstock it was good t View full profile
Emma Hurrell Emma Hurrell
Negotiator 37 reviews

About Emma I am moving into this role as a career change from a Gym manager and Fitness instructor. It is a career path I have always wanted and now the time is right. I am really excited to join the ladies in t View full profile
Jade Nicholson Jade Nicholson
Manager 33 reviews

About Jade I have worked for Bradleys since 1999, starting out as a negotiator in the Plymstock office before taking a slight career change in 2002 where I become the Company Trainer covering all aspects of Esta View full profile
Tracy Putt Tracy Putt
Negotiator 32 reviews

About Tracy I began working part-time in Bradleys in 2001. I soon enjoyed the role and the thrill of selling houses so went full-time in 2003. A few years later we included the rental market, which I equally lo View full profile
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Fees

Bradleys is pleased to offer a tailor made fee package for clients. The package can include conveyancing on the sale of the property. Please call us for a Free Market Appraisal where our packages can be discussed in more detail.
Last updated at 3:07 PM 05/01/2016 by allAgents

Complaints Procedure

1. Bradleys is a Member of The Property Ombudsman's Scheme and aims to provide the highest standards of service to all our Customers. To ensure that your interests are safeguarded, an Internal Complaints Procedure has been implemented. This provides for the matter to be dealt with internally by the Office Manager or the Department Head. In the event that we are not able to deal with the matter to our mutual satisfaction after following our Internal Complaints Procedure you may refer your complaint in writing to the Property Ombudsman.



2. If you believe you have a complaint, please write in the first instance to the Office Manager or the Department Head at the address of the relevant office.



3. Your complaint will be acknowledged within 3 working days, investigated thoroughly in accordance with the established in-house Procedures, and a reply sent to you within 21 working days of receipt of your letter.



4. If you are not satisfied with the outcome of the initial investigation, you are provided with a further opportunity to have the complaint reviewed by our Managing Director at the address given below:


Mr Francis Marshall FNAEA

Bradleys Group Head Office

7 Stevenstone Road

Exmouth

Devon

EX8 2EP
Last updated at 3:07 PM 05/01/2016 by allAgents

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Opening hours


  • Monday: 08:30 - 18:00
  • Tuesday: 08:30 - 18:00
  • Wednesday: 08:30 - 18:00
  • Thursday: 08:30 - 18:00
  • Friday: 08:30 - 18:00
  • Saturday: 09:00 - 16:00
  • Sunday: Closed

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