Bradleys Estate Agents - Plymstock, Plymouth, PL9

122 reviews 4.9/5 rating
  • 84% valuation accuracy
  • 99% recommend
  • 95% fee satisfaction
  • Jackie West
    Jackie West
  • Emma Hurrell
    Emma Hurrell
  • Jade Nicholson
    Jade Nicholson
  • Tracy Putt
    Tracy Putt
  • Anja Worley
    Anja Worley
Plymstock
The office offers a professional combined sales and lettings service which is focused on achieving the best results. The team are able to offer through the Complete Property Service a range of services including conveyancing, surveys and insurance quotes
Bradleys Estate Agents

8 The Broadway Plymstock, Plymouth
Devon
PL9 7AW

01752 482481
Jun 20,2017
Minithumbup
Emma Hurrell
Emma Hurrell
Jade Nicholson
Jade Nicholson
By:
Jun 20,2017
0 people found
this helpful
We have recently purchased a property in Wembury, We had piece of mind with our purchase as your staff kept there finger on the pulse as they say, to make sure everything went smoothly and there were no hold ups and kept us both informed on its whole process legal and solicitors and even down to a second viewing...
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Excellent and Professional throughout
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Jun 15,2017
Minithumbup
Emma Hurrell
Emma Hurrell
Tracy Putt
Tracy Putt
By:
Jun 15,2017
0 people found
this helpful
Have used Bradleys a few times over the years and always have good service. One of the most important aspects of any business is good communication and both Emma and Tracy have been excellent at keeping us informed. All the staff have been easy to deal with and we would recommend this company . Thanks girls ....
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Comment on agent fees
Reasonable and clear.
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Jun 12,2017
Minithumbup
Emma Hurrell
Emma Hurrell
Jade Nicholson
Jade Nicholson
By:
Jun 12,2017
1 people found
this helpful
I cant praise the Bradley's Plymstock team enough! They break the negative stereotype of Estate Agents. Their friendly and helpful approach is genuine and not just for business purposes. It's important to have a good relationship with your agents and Emma made this particularly easy from day one. Jade was really helpful with lots of support and advice when we hit a 'sticky patch' with our purchase. Both Emma and Jade went above and beyond to help. Jackie and Anya were cheerful voices at the end ...
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Comment on agent fees
A fair fee considering the support and advice that is offered.
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Jun 05,2017
Minithumbup
Emma Hurrell
Emma Hurrell
Tracy Putt
Tracy Putt
By:
Jun 05,2017
0 people found
this helpful
We were impressed with the efficiency of all the staff at Bradleys Plymstock office. In the short time the bungalow was on their books we had a number of offers. We dealt mostly with Tracy and Emma who were professional , friendly and attentive at all times. They gave us all the facts they could about prospective purchasers and at no time time did we feel rushed in to making a decision....
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May 27,2017
Minithumbup
Emma Hurrell
Emma Hurrell
Jackie West
Jackie West
By:
May 27,2017
0 people found
this helpful
Bradley's at Plymstock have. Even fabulous selling our home. Emma Hurrell has been attentive, professional, friendly and approachable, always responded to queries promptly and really went the extra mile to ensure the advertising for our house was out there as much as possible. We had viewings almost every day. All the staff were great - Jackie, Anja, Tracy, Jade - we felt the service was personal from each one of them. They definitely exceeded my expectations....
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Comment on agent fees
Was great to be able to have the fees for the conveyancing and the agent as one fee.
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May 13,2017
Minithumbup
Jade Nicholson
Jade Nicholson
Emma Hurrell
Emma Hurrell
By:
May 13,2017
0 people found
this helpful
The service we received from Jade and Emma at Bradley's was excellent. They were professional, throrough and on hand to guide us through the whole experience making our sale and purchase as smooth as it could be....
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May 13,2017
Minithumbup
Tracy Putt
Tracy Putt
Jackie West
Jackie West
By:
May 13,2017
0 people found
this helpful
Exceptional communications from start to finish, Tracy was an absolute star in dealing with some very extensive questions and was extremely patient in the matter. I would not look anywhere else if I was to sell another house again....
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Comment on agent fees
Fees - you pay for what you get so was happy with the costs
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May 11,2017
Minithumbup
Emma Hurrell
Emma Hurrell
By:
May 11,2017
0 people found
this helpful
Emma helped us with finding a house suitable for our needs to begin with. She ensured she emailed us when a house become available that we may be interested in. Emma helped get our house on the market quickly as we needed it to be via another branch in Plymouth. She was fantastic with replying to emails and provided us with a brilliant service. Even though we didn't end up buying our house with Bradleys, Emma was always on hand to answer questions and give advice....
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Comment on agent fees
Not applicable.
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May 10,2017
Minithumbup
Tracy Putt
Tracy Putt
Emma Hurrell
Emma Hurrell
By:
May 10,2017
0 people found
this helpful
As a buyer they were very helpful. Always contactable and all members of staff were very pleasant to deal with. Would recommend....
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Comment on agent fees
N/A
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May 10,2017
Minithumbup
Emma Hurrell
Emma Hurrell
By:
May 10,2017
0 people found
this helpful
Emma has been really helpful and friendly all the way through my purchase. She has kept me informed all the way. I highly recommend her. I have also spoken to other members of the branch and found them helpful and friendly also....
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Apr 26,2017
Minithumbup
Jackie West
Jackie West
Jade Nicholson
Jade Nicholson
By:
Apr 26,2017
0 people found
this helpful
From my initial visit to completion I always received prompt, professional treatment in a very friendly manor. The branches knowledge of the area and pricing were spot on, and. I was kept fully aware throughout something I truly valued....
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Comment on agent fees
I consider the fees reasonable, in line with other quotes I received.
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Apr 15,2017
Minithumbup
Tracy Putt
Tracy Putt
Jackie West
Jackie West
By:
Apr 15,2017
0 people found
this helpful
We have just moved into a rented property. We were very impressed with the staff at Bradleys who worked so hard to make sure the property was ready for us at short notice. A huge thank you to Tracy and Jackie who put themselves out for us we appreciated all your help....
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Comment on agent fees
Good
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Apr 02,2017
Minithumbup
Emma Hurrell
Emma Hurrell
By:
Apr 02,2017
0 people found
this helpful
On entering Bradleys Plymstock I was immediately met with a smile, I explained that I would like a price on my property as I had recently lost my wife of 50 years and found it difficult to continue living in the same home that between us we had been so happy. I was introduced to Emma Hurrell and an appointment was made for 2:30 the same day. Arriving on time to view my house. The business acumen and friendly way in which the meeting was conducted was excellent. Thank you Emma....
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Comment on agent fees
The agents fees appeared most reasonable.
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Mar 29,2017
Minithumbup
Jade Nicholson
Jade Nicholson
By:
Mar 29,2017
0 people found
this helpful
Jade and her team helped us through both a property purchase and a letting, the service we received was very good. Living in Hong Kong we had to deal primarily through email. All questions were answered promptly and the level of communication we received was excellent. All matters and interactions with the vendors, both sets of solicitors and new tenants were conducted professionally and efficiently. Thouroughly recommned Jade and the team....
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Comment on agent fees
Fees were around market average and acceptable
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Feb 13,2017
Minithumbup
Emma Hurrell
Emma Hurrell
Tracy Putt
Tracy Putt
By:
Feb 13,2017
0 people found
this helpful
When I started looking for some where to live I struggled to understand all the basics about buying and what I would need to do etc. When I found somewhere with Bradley's Plymstock it all meant sense, they talked me through each step making sure I understood what was happening. All the staff were always available on the phone & always knew who I was & what I was on about when I called up. They all made me feel at ease. Thank you to Emma for making me not worry when I was panicking about ...
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Jan 19,2017
Minithumbup
Emma Hurrell
Emma Hurrell
Jade Nicholson
Jade Nicholson
By:
Jan 19,2017
0 people found
this helpful
Really pleased with Bradleys and helping us to move house. A stressful process (especially the bidding war!) but Emma and Jade were very professional throughout....
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Comment on agent fees
N/A we were the buyer so didn't pay any fees
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Jan 18,2017
Minithumbup
Jackie West
Jackie West
By:
Jan 18,2017
0 people found
this helpful
Jackie was brilliant from start to finish. She couldn't help us enough and answered any questioned we had promptly. Any phone call made to Bradley was also dealt with professionalism and ease....
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Comment on agent fees
N/A
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Jan 18,2017
Minithumbup
Emma Hurrell
Emma Hurrell
By:
Jan 18,2017
0 people found
this helpful
Service with a smile. Very warm welcoming and extremely approachable. Nothing to much trouble. Always helpful and extremely efficient. ! Just ask for Emma!...
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Comment on agent fees
Standard
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Dec 09,2016
Minithumbup
Emma Hurrell
Emma Hurrell
By:
Dec 09,2016
0 people found
this helpful
Great agents showed us around the house we like on a few occasions... have been brilliant with getting our house on the market very fast and quick service... Definitely recommend....
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Comment on agent fees
All inclusive fees seem fair.
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Dec 09,2016
Minithumbup
By:
Dec 09,2016
0 people found
this helpful
Were really helpful, Everyone was very professional. Even though we had a few issues with the owners of the property Bradleys staff dealt with it immediately and were very quick to react with any questions that were brought up by my solicitor....
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Comment on agent fees
Good
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Dec 09,2016
Minithumbdown
By:
Dec 09,2016
0 people found
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I will keep this short. Absolutely appalling service. It cost more than £3000 and 10 weeks to repair our house which the tenants had trashed. Bradleys told us they could not dictate how people live!!!...
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By: Kai Logan
Dec 12, 2016
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We are disappointed that you feel this way about our service as we go to great lengths to ensure we provide a professional and thorough service to all clients. With strict systems and processes that adhere to the ARLA guidelines, I am surprised to hear of your dissatisfaction but as you correctly point out, we cannot insist on how tenants live in the houses they occupy but our inspections are there to ensure if it is unsatisfactory then we find out about it and can take any appropriate action. S ...
Dec 08,2016
Minithumbup
Emma Hurrell
Emma Hurrell
By:
Dec 08,2016
0 people found
this helpful
Emma had a nice manner and good knowledge of the pros of my property enabling her to close the sale . She also had a good team to work with , always very friendly, intelligent and courteous. Unlike the idiots I have come across here in the SE of uk. Some of whom have lost their big commissions due to professional and personal ignorance ....
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Comment on agent fees
Yep fees ok
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Nov 29,2016
Minithumbup
Jade Nicholson
Jade Nicholson
Jackie West
Jackie West
By:
Nov 29,2016
0 people found
this helpful
Very friendly, attentive agents. I appointed Bradley's as compared to the other local estate agents the ladies in the office were not at all pushy and as I had recently become a widow I felt they advised and looked after me very well. I would recommend to anyone....
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Comment on agent fees
On the whole they were comparative to the other agents. I went for a set package which included the solicitors fees for selling my property and this allowed me to budget.
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Nov 03,2016
Minithumbup
Jade Nicholson
Jade Nicholson
By:
Nov 03,2016
0 people found
this helpful
Jade has dealt with and for me in a number of instances and I have always found her to be professional and efficient. She has provided sound counsel when negotiating sales or purchase prices and I trust her implicitly to deal direct on my behalf. Jade is equally as effective once a sale/purchase has been agreed; chasing solicitors, acting as intermediary if/when necessary and ensuring a punctual conclusion to matters. I would not hesitate to commission Jade in the future and have recommen...
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Comment on agent fees
Fees are in line or better than competitors
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Sep 27,2016
Minithumbup
Jade Nicholson
Jade Nicholson
Tracy Putt
Tracy Putt
By:
Sep 27,2016
0 people found
this helpful
Jade and Tracy have provided an excellent service from the initial valuation of our property through to the purchase of my new property. I would definitely recommend Bradleys and would use them again....
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Comment on agent fees
Excellent fees offered.
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Aug 25,2016
Minithumbup
Tracy Putt
Tracy Putt
By:
Aug 25,2016
0 people found
this helpful
The whole team at Plymstock Bradleys were great. The sale and purchase on behalf of my father was quite stressful but Tracy, Jade and Jackie were very supportive and professional. I would definitely recommend using Bradleys at Plymstock....
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Aug 24,2016
Minithumbup
Jade Nicholson
Jade Nicholson
By:
Aug 24,2016
0 people found
this helpful
I cannot thank jade enough at the care and help she gave me when I was selling our first home, I needed lots of guidance and reassurance and she made me feel nothing was too much trouble with all my calls and silly questions she made me feel so at ease and was lovely to chat too to.The whole team have been very helpful, friendly and attentive.i would definitely be recommending Bradley's at plymstock as I felt as a seller and buyer I was taken care of so well, calls were returned and nothing was ...
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Aug 23,2016
Minithumbup
Tracy Putt
Tracy Putt
Emma Hurrell
Emma Hurrell
By:
Aug 23,2016
0 people found
this helpful
Moving from another country to the UK was always going to be difficult and I had assumed finding a rental but be the most difficult! However, from my first point of contact with Tracy, both myself and my husband felt completely confident in what Bradley's had to offer us. Tracy was courteous, understanding and explained everything to us thoroughly from start to finish. She assisted us with our credit & reference checking and kept us informed the entire way. Our circumstances were somewha...
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Comment on agent fees
Fees as expected.
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Aug 19,2016
Minithumbup
Tracy Putt
Tracy Putt
Emma Hurrell
Emma Hurrell
By:
Aug 19,2016
0 people found
this helpful
Very helpful and accommodating. Would highly recommend them. Both Emma and Tracy were really friendly and approachable. They both helped us ease through buying our firsr house....
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Jul 25,2016
Minithumbup
Jade Nicholson
Jade Nicholson
By:
Jul 25,2016
0 people found
this helpful
Jade, and the other members of the Plymstock branch were extremely helpful and supportive during the whole process of selling my property. From the initial meeting through to completion of the sale, (offers were received within the first week), Jade and her team were always quick to respond to emails and telephone calls. Their friendly and professional approach is to be commended, I would highly recommend them....
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Areas covered
  • PL8
  • Plymstock
  • PL9
Advertise on
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
95% customers were satisfied with fees 84% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £16,900
  • Max: £675,000

Letting
  • Min: £0
  • Max: £179,500

NAEA ARLA RICS TDS Move With Us


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
13 1 17 0 52 0 31 0 8 0
Jackie West Jackie West
Negotiator 16 reviews

About Jackie In 1992 I began working for General Accident Property Services (later known as Your Move) and was transferred to the Plymtock office in 1994. Having been born and brought up in Plymstock it was good t View full profile
Emma Hurrell Emma Hurrell
Negotiator 31 reviews

About Emma I am moving into this role as a career change from a Gym manager and Fitness instructor. It is a career path I have always wanted and now the time is right. I am really excited to join the ladies in t View full profile
Jade Nicholson Jade Nicholson
Manager 29 reviews

About Jade I have worked for Bradleys since 1999, starting out as a negotiator in the Plymstock office before taking a slight career change in 2002 where I become the Company Trainer covering all aspects of Esta View full profile
Tracy Putt Tracy Putt
Negotiator 31 reviews

About Tracy I began working part-time in Bradleys in 2001. I soon enjoyed the role and the thrill of selling houses so went full-time in 2003. A few years later we included the rental market, which I equally lo View full profile
Anja Worley Anja Worley
Negotiator 0 reviews

About Anja In January 2017 I started my career with Bradleys as an apprentice based in the Plymstock office. I was born in Plymouth and have always lived in Plymstock so naturally I have good knowledge of the lo View full profile
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Fees

Bradleys is pleased to offer a tailor made fee package for clients. The package can include conveyancing on the sale of the property. Please call us for a Free Market Appraisal where our packages can be discussed in more detail.
Last updated at 3:07 PM 05/01/2016 by allAgents

Complaints Procedure

1. Bradleys is a Member of The Property Ombudsman's Scheme and aims to provide the highest standards of service to all our Customers. To ensure that your interests are safeguarded, an Internal Complaints Procedure has been implemented. This provides for the matter to be dealt with internally by the Office Manager or the Department Head. In the event that we are not able to deal with the matter to our mutual satisfaction after following our Internal Complaints Procedure you may refer your complaint in writing to the Property Ombudsman.



2. If you believe you have a complaint, please write in the first instance to the Office Manager or the Department Head at the address of the relevant office.



3. Your complaint will be acknowledged within 3 working days, investigated thoroughly in accordance with the established in-house Procedures, and a reply sent to you within 21 working days of receipt of your letter.



4. If you are not satisfied with the outcome of the initial investigation, you are provided with a further opportunity to have the complaint reviewed by our Managing Director at the address given below:


Mr Francis Marshall FNAEA

Bradleys Group Head Office

7 Stevenstone Road

Exmouth

Devon

EX8 2EP
Last updated at 3:07 PM 05/01/2016 by allAgents

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Opening hours


  • Monday: 08:30 - 18:00
  • Tuesday: 08:30 - 18:00
  • Wednesday: 08:30 - 18:00
  • Thursday: 08:30 - 18:00
  • Friday: 08:30 - 18:00
  • Saturday: 09:00 - 16:00
  • Sunday: Closed

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