96% sales valuation accuracy
99% sales fee satisfaction
67% lettings valuation accuracy
83% lettings fee satisfaction
PlymstockThe office offers a professional combined sales and lettings service which is focused on achieving the best results. The team are able to offer through the Complete Property Service a range of services including conveyancing, surveys and insurance quotes
show more
Plymstock
The office offers a professional combined sales and lettings service which is focused on achieving the best results. The team are able to offer through the Complete Property Service a range of services including conveyancing, surveys and insurance quotes
The office offers a professional combined sales and lettings service which is focused on achieving the best results. The team are able to offer through the Complete Property Service a range of services including conveyancing, surveys and insurance quotes
Latest Reviews
21st Aug 2019
reviewed by 'Ian Richards'
26th Jul 2019
reviewed by 'Karen anstis'
17th Jul 2019
reviewed by 'Ronen Day'
15th Jul 2019
reviewed by 'Sarah Rego'
30th Jun 2019
reviewed by 'Kevin Morris'
28th Jun 2019
reviewed by 'Tina Pulley'
Opening Hours
Address
Bradleys Estate Agents
8 The Broadway
Plymstock,Plymouth
Devon
PL9 7AW
01752 482481
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 96% | 99% | £93,500 | £675,000 |
| Lettings | 67% | 83% | £425 | £1,400 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 16 | 1 | 21 | 0 | 86 | 0 | 56 | 1 | 7 | 0 |
Areas covered
- Plymstock
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Images & Videos
Bradleys Estate Agents Branches (view all )
Aug 21,2019
Aug 21,2019
0
people found
this helpful
this helpful
We used the Plymstock Broadway branch of Bradleys initially to rent our property and then, when we decided to sell, we used them again. Both experiences were really good. Very attentive, always helpful and they remembered who I was every time I called!
They rented ...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 26,2019
Jul 26,2019
0
people found
this helpful
this helpful
Jasmine has really helped us with our search for a suitable property. We are delighted to have found one and appreciate the help and patience shown by everyone at Bradley’s. (Plympton & Plymstock branch’s)....
read full review
read full review
Was this helpful?
Yes
Yes
Jul 17,2019
Jul 17,2019
0
people found
this helpful
this helpful
They were very good and went the extra mile to ensure my purchase went as smoothly as possible. Jackie was exceptional through the whole process....
read full review
read full review
Was this helpful?
Yes
Yes
Jul 15,2019
Jul 15,2019
0
people found
this helpful
this helpful
Good, clear professional advice throughout the sales transaction. The whole team was friendly and helpful and communication was always first class....
read full review
read full review
Was this helpful?
Yes
Yes
Jun 30,2019
Jun 30,2019
0
people found
this helpful
this helpful
Having had a bad experience with our first attempt to purchase this one, primarily managed by Jade and assisted by Jackie and Chris was successful. Stressful at time but expectations and negotiations were well managed. Information flow was improved from the first attempt and at ...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 28,2019
Jun 28,2019
0
people found
this helpful
this helpful
Having had our home within our family for over 50 years it was a very difficult decision to sell. Jade from the Plymstock Branch was extremely sensitive to our needs. Always courteous and professional - never pushy - the service was brilliant and I would recommend ...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 27,2019
Jun 27,2019
0
people found
this helpful
this helpful
Very easy process selling with Bradley's, found a buyer within a few weeks and kept us updated through the period. They even helped clear out the last few bits for us....
read full review
read full review
Was this helpful?
Yes
Yes
Jun 27,2019
Jun 27,2019
0
people found
this helpful
this helpful
We have had an amazing experience buying with Bradleys Plymstock. From our very first viewing right through to completion day (and beyond) the staff have been incredibly helpful and friendly. The office were always contactable, actioned anything we needed and got back to us very ...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 26,2019
Jun 26,2019
0
people found
this helpful
this helpful
I received a fantastic service from all of the Bradleys team, all of the ladies that work there are lovely! Including move in team who have been very patient. Thank you for making my first experience from moving out into my own home, an enjoyable ...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 26, 2019
View all comments
(1)
Fantastic ...
Jun 25,2019
Jun 25,2019
0
people found
this helpful
this helpful
What a great team and support for all! The Plymstock team have been there through all aspects of my house sale. I was previously with another company who didn't give half of the support, advice and guidance that Bradleys have done. They are professional, friendly ...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 25,2019
Jun 25,2019
0
people found
this helpful
this helpful
From the very first meeting with Jade we felt that she had a real understanding of our home and the current housing market. She gave us excellent advice and answered all of our questions clearly. We had several agents value our home and were very ...
read full review
read full review
Comment on agent fees
Good on a par with others
Was this helpful?
Yes
Yes
Jun 18,2019
Jun 18,2019
0
people found
this helpful
this helpful
Very professional and smooth process from valuation to sale of the house. Will definitely work with bradleys and jade in the future, highly recommend....
read full review
read full review
Was this helpful?
Yes
Yes
Jun 14,2019
Jun 14,2019
0
people found
this helpful
this helpful
Jasmine was amazingly helpful and efficient from viewing to sale agreed, and very understanding, highly recommend her!! Continuance of service was second to none!...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 13,2019
Jun 13,2019
1
people found
this helpful
this helpful
Ms Nicholson was outstanding both in her professionalism and her genuine desire to assist us, going out of her away to attempt to find suitable properties for us to view. Very effective in arranging our own prospective sale.
We would wish to have her services ...
read full review
read full review
Comment on agent fees
Acceptable
Was this helpful?
Yes
Yes
Jun 12,2019
Jun 12,2019
0
people found
this helpful
this helpful
I found all the staff that I came into contact with very helpful, approachable and considerate. My complaint was the initial inspection and valuation.
It was not picked up that the property was single skinned for about a month although we had filled in the ...
read full review
read full review
Comment on agent fees
I feel that with the work put in by your staff the fees were justified. However with agents offering no fees I think it maybe harder to do so.
Was this helpful?
Yes
Yes
Jun 07,2019
Jun 07,2019
0
people found
this helpful
this helpful
Jasmine could answer all questions that were put to her and knew all about the appliances left in the bungalow. Very friendly, neat and punctual and knew her business....
read full review
read full review
Comment on agent fees
reasonable
Was this helpful?
Yes
Yes
May 22,2019
May 22,2019
0
people found
this helpful
this helpful
Jackie was very helpful, friendly, clear, enthusiastic, efficient and understanding. No problems at all. We couldn't have asked anymore of her....
read full review
read full review
Comment on agent fees
N/a
Was this helpful?
Yes
Yes
May 14,2019
May 14,2019
0
people found
this helpful
this helpful
Before our property was fully on the market, Bradley's managed a pull off a 'fait accompli' by selling to the first viewer at a price we were very happy with.
Bradley's Jackie West a very experienced negotiator deserves full accolades along with the manager Jade ...
read full review
read full review
Comment on agent fees
As expected, an all inclusive rate that I was happy with
Was this helpful?
Yes
Yes
Mar 23,2019
Mar 23,2019
0
people found
this helpful
this helpful
Jackie was very friendly and helpful during the two viewings she took us to, especially the second one where we took more time to view! When we returned to the office later in the afternoon to put in an offer she was again helpful and ...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 05,2019
Mar 05,2019
0
people found
this helpful
this helpful
Emma has been great to work with she has always tried to present the property's potential and given us constructive feedback after each viewing. It has been a pleasure to have her involved in the process....
read full review
read full review
Comment on agent fees
We were very happy with the fees quoted.
Was this helpful?
Yes
Yes
Mar 05, 2019
View all comments
(1)
Its been an absolute pleasure to work with you both and show people around your stunning home :) ...
Feb 22,2019
Feb 22,2019
0
people found
this helpful
this helpful
Thank you for all your help over the last week, both Jade & Emma have been so helpful, kept us updated at all times, and has great knowledge of the area, which is good when you are not from the area yourself....
read full review
read full review
Was this helpful?
Yes
Yes
Feb 23, 2019
View all comments
(1)
Your so very welcome, we wish you lots of happiness in the next chapter :) ...
Feb 12,2019
Feb 12,2019
0
people found
this helpful
this helpful
An absolute pleasure, professional, friendly and a very informative visit, all estate agents should be like Emma - Thank you very much...
read full review
read full review
Comment on agent fees
Competitive
Was this helpful?
Yes
Yes
Feb 12, 2019
View all comments
(1)
You are more than welcome, we looking forward to working with you in the future when the time is right :) ...
Nov 07,2018
Nov 07,2018
0
people found
this helpful
this helpful
For this recent purchase l had contact with each member of the branch and they answered my questions quickly & professionally....
read full review
read full review
Was this helpful?
Yes
Yes
Nov 07, 2018
View all comments
(1)
We are glad you are happy with the service you received :) ...
Nov 07,2018
Nov 07,2018
0
people found
this helpful
this helpful
This agency has a tight team who work well together e.g Jade ensured all team members were aware of the features of our high tech house we were selling by getting them to visit the house and having a guided tour with us....
read full review
read full review
Comment on agent fees
Fees are in line with other agents in the area.
Was this helpful?
Yes
Yes
Nov 08, 2018
View all comments
(1)
Thank you so much for your review, thrilled to have helped with the sale. Regards, Jade, Emma, Tracy and Jackie :) ...
Oct 24,2018
Oct 24,2018
0
people found
this helpful
this helpful
My experience with Bradley's Plymstock was really positive. They were super friendly and very helpful when I sold my property. They kept me informed throughout and helped to negotiate an exchange date that was suitable for me when I was being pressured by the buyers ...
read full review
read full review
Comment on agent fees
The fees were good, they matched a competitor
Was this helpful?
Yes
Yes
Nov 01, 2018
View all comments
(1)
Thank you so much for your review and we were happy help with the sale :) ...
Oct 23,2018
Oct 23,2018
0
people found
this helpful
this helpful
All the staff there were absolutely brilliant, I would not have thought I would be singing the praises of an estate agent, without Jackie going the extra mile, several times, our house may still be on the market....
read full review
read full review
Comment on agent fees
Agent's fees were good
Was this helpful?
Yes
Yes
Oct 06,2018
Oct 06,2018
0
people found
this helpful
this helpful
Emma was very thorough and understanding and took our age into consideration when explaining the terms and conditions of sale. She then went on to assist in preparing the house for the all important
Open Home day so that the photographs did full justice to ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 09, 2018
View all comments
(1)
Thank you for your great review! We are also extremely happy with the success of your open home and how quickly we were able to tie up a sale for you :) ...
Sep 29,2018
Sep 29,2018
0
people found
this helpful
this helpful
Absolutely brilliant, got us our dream house! Kept us up to date on what was going on at all times even checking on her days off that everything was going ok, Emma made it so easy and stress free when buying our first property, she ...
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Sep 29, 2018
View all comments
(1)
This is such a sweet review, thank you guys. My pleasure :) ...
Sep 25,2018
Sep 25,2018
0
people found
this helpful
this helpful
My first contact with Jade set the tone which continued throughout with both her and Emma; efficient, polite, genuine, kind and knowledgeable. A genuine service with people who were honest, reliable, prompt and professional with none of the usual jargon or game playing ( a unique ...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 26, 2018
View all comments
(1)
This is a lovely review, thank you so much for your kind words. We look forward to helping you again in the future :) ...
Sep 03,2018
Sep 03,2018
0
people found
this helpful
this helpful
Professional at all times, worked tirelessly to keep both my sale and purchase on track. They were very supportive when everything got stressful and tough going. Great communication and always responded quickly to my calls and emails. Moving house is certainly very stressful and the ...
read full review
read full review
Comment on agent fees
Although it seemed quite a lot of money at the outset they certainly worked very hard for their fee.
Was this helpful?
Yes
Yes
Jasmine
(11)
Emma
(58)
Jade
(55)
Jackie
(26)
Chris
(22)
Mike
(8)
Trudi
(1)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
1. Bradleys is a Member of The Property Ombudsman's Scheme and aims to provide the highest standards of service to all our Customers. To ensure that your interests are safeguarded, an Internal Complaints Procedure has been implemented. This provides for the matter to be dealt with internally by the Office Manager or the Department Head. In the event that we are not able to deal with the matter to our mutual satisfaction after following our Internal Complaints Procedure you may refer your complaint in writing to the Property Ombudsman.
2. If you believe you have a complaint, please write in the first instance to the Office Manager or the Department Head at the address of the relevant office.
3. Your complaint will be acknowledged within 3 working days, investigated thoroughly in accordance with the established in-house Procedures, and a reply sent to you within 21 working days of receipt of your letter.
4. If you are not satisfied with the outcome of the initial investigation, you are provided with a further opportunity to have the complaint reviewed by our Managing Director at the address given below:
Mr Francis Marshall FNAEA
Bradleys Group Head Office
7 Stevenstone Road
Exmouth
Devon
EX8 2EP
Last updated at 3:07 PM 05/01/2016 by allAgents
2. If you believe you have a complaint, please write in the first instance to the Office Manager or the Department Head at the address of the relevant office.
3. Your complaint will be acknowledged within 3 working days, investigated thoroughly in accordance with the established in-house Procedures, and a reply sent to you within 21 working days of receipt of your letter.
4. If you are not satisfied with the outcome of the initial investigation, you are provided with a further opportunity to have the complaint reviewed by our Managing Director at the address given below:
Mr Francis Marshall FNAEA
Bradleys Group Head Office
7 Stevenstone Road
Exmouth
Devon
EX8 2EP
Awards won by Bradleys Estate Agents, Plymouth PL9 7AW
-
2018
Best Letting Agent in PL9
-
2018
Best Estate Agent in PL9
-
2018
Best Overall Agent in PL9
-
2018
Best Overall Agent in Plymouth
-
2017
Best Letting Agent in PL9
-
2017
Best Estate Agent in PL9
-
2017
Best Overall Agent in PL9
-
2016
Best Estate Agent in PL9
-
2016
Best Letting Agent in PL9
-
2016
Best Overall Agent in PL9
