Bradleys Estate Agents - Penzance, TR18

4.9/5 rating 108 reviews
  • 86% valuation accuracy
  • 100% recommend
  • 99% fee satisfaction
  • Staff picture
    Linda
  • Staff picture
    Karen
  • Staff picture
    Nick
  • Staff picture
    Anne
  • Staff picture
    Jason
Penzance
Why choose Bradleys Estate Agents Penzance as your marketing agent is simple really THE COMPLETE PROPERTY SERVICE, This means we cover it all Sales, Conveyancing, Mortgages, Financial Manangement, Insurance, Lettings, Specialist International, New Homes, Marine and Country and Auction departments, HIPs, In-House Energy Assessors, Floor Plans, Mayfair London Office, Bushells Estate Agents London reciprocal partnership and above all Dedicated staff trained to assist you in all aspec Read full description...ts of buying and selling. For more information, please do not hesitate to call us.
Bradleys Estate Agents

The Central Estates Office Penzance
Cornwall
TR18 2JD

01736360605
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Properties for Sale (29)
Properties to Rent (3)

“Very helpful...”

Feb 18,2019
Minithumbup
Staff profile picture
Nick
By: 'A purchaser'
Feb 18,2019
0 people found
this helpful
Whilst we didn't have a direct relationship with the agent we found them to be exceptionally helpful. The viewing was efficient, they were not pushy, they always answered our questions quickly and on one occasion went the 'extra mile' to assist us in establishing a ...
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Comment on agent fees
N/A as I purchased a property through Bradleys
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“Nice surprise...”

Feb 11,2019
Minithumbup
Staff profile picture
Jason
By: 'Kerra'
Feb 11,2019
0 people found
this helpful
I contacted Bradley's after seeing and advert for a house online, although it being a Sunday I sent a private message and didn't expect a reply until Monday. However, shortly after I received a reply and manage to get all the information I needed and ...
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“Assisted with specific purchase...”

Feb 11,2019
Minithumbup
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Anne
By: 'RJC'
Feb 11,2019
0 people found
this helpful
Anne understood the type of home we required and the area in which we were seeking to live. She arranged viewings of suitable properties and was extremely helpful and informative. She keep in contact with us through a somewhat lengthy process. She facilitated our eventual ...
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“Accomplished...”

Feb 08,2019
Minithumbup
Staff profile picture
Nick
Staff profile picture
Anne
By: 'Trudy'
Feb 08,2019
0 people found
this helpful
Nick, Anne and Jason were all very supportive, encouraging, productive, professional, helpful, and sufficient. The whole process was completed without any problems. I would recommend this team anytime. Thank you...
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Comment on agent fees
Reasonable
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“Selling...”

Feb 06,2019
Minithumbup
Staff profile picture
Jason
By: 'Holly'
Feb 06,2019
0 people found
this helpful
Rapid and numerous viewings, good communication and follow ups from Charlotte after viewings. Comprehensive package. Original internal photographs needed to be repeated....
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Comment on agent fees
Higher than some other estate agents.
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“Excellent service...”

Jan 28,2019
Minithumbup
Staff profile picture
Jason
By: 'David'
Jan 28,2019
0 people found
this helpful
Excellent service with an amazing turn around rate. Jason has been very knowledgeable and understanding of our requirements. The sign up and brochure creation has been fast, professional and demonstrates a solid local expertise which is what we wanted....
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“Professionalism...”

Jan 10,2019
Minithumbup
Staff profile picture
Jason
Staff profile picture
Anne
By: 'Sue'
Jan 10,2019
0 people found
this helpful
McCarthy and Stone instructed Bradleys on OUR recommendation ... They were prompt in advertising our property and they were the first agent to organise a viewing. All the staff were very pleasant and it was simply bad luck that our buyers didn't walk through their door ...
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Comment on agent fees
Would have appreciated it at 1% as being in our 80's we have to depend on our pension for all our income.
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“Great service...”

Dec 12,2018
Minithumbup
Staff profile picture
Anne
Staff profile picture
Nick
By: 'Claire'
Dec 12,2018
0 people found
this helpful
I found the staff to be very helpful, and willing to help in any way possible. I would definitely use this firm again in the future....
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Comment on agent fees
They offered a fair deal.
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“helpful...”

Dec 10,2018
Minithumbup
Staff profile picture
Nick
By: 'Neville'
Dec 10,2018
0 people found
this helpful
Bradleys Penzance were the agents for a property we bought in Penzance from the first viewing arranged on a Bank Holiday Monday to collecting the keys the team were helpful and supportive....
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Comment on agent fees
No fees involved
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“Stressful...”

Dec 05,2018
Minithumbup
Staff profile picture
Nick
Staff profile picture
Jason
By: 'Favourite customer Lyn'
Dec 05,2018
1 people found
this helpful
We had an extremely stressful time with lots of knock backs. Nick and Jason were amazing. Especially Nick, he truly went above and beyond. Ann was also very good and helped sort out problems. An amazing team. Would definitely recommend and use again....
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Comment on agent fees
Not sure what's good or bad, but certainly seemed reasonable.
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“Rental & Sales...”

Dec 04,2018
Minithumbup
Staff profile picture
Nick
Staff profile picture
Jason
By: 'H & K'
Dec 04,2018
0 people found
this helpful
Nick has been very obliging, helpful & friendly with regard house buying & selling over the last few years. He has recently introduced us to Jason to deal with our rental property who has been efficient and quick with setting everything up and responds almost immediately to ...
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Comment on agent fees
Very fair
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“Informative..Polite and Efficient...”

Sep 24,2018
Minithumbup
Staff profile picture
Jason
By: 'Candy Herwin'
Sep 24,2018
0 people found
this helpful
From the get go Jason was professional, friendly and energetic. He answered every question easily making the "letting a property experience" easy to understand and follow..Jason produced an excellent brochure with great floor plan and design. Good service and prompt response from Bradleys. Thank ...
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“Calm, fair and helpful...”

Sep 12,2018
Minithumbup
Staff profile picture
Nick
By: 'RGB'
Sep 12,2018
0 people found
this helpful
Nick Wilkinson was an absolute delight to work with. He was calm and patient throughout what proved to be an unexpectedly stressful process. He sought to balance buyer and seller interest as best he could. In general all the staff that I engaged with at ...
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Comment on agent fees
n/a
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“very helpful...”

Aug 29,2018
Minithumbup
Staff profile picture
Nick
By: 'chriis'
Aug 29,2018
0 people found
this helpful
V helpfull. Found time to let me view and survey the house. Thereafter his office was very helpful in completing the sale....
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Comment on agent fees
Conditional auction so all searches were already completed.
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“Very Happy!...”

Aug 24,2018
Minithumbup
Staff profile picture
Jason
Staff profile picture
Anne
By: 'Priscilla'
Aug 24,2018
0 people found
this helpful
I have recently had my property valued and have found Jason professional and knowledgeable. When speaking on the phone to the office I have found this service to continue. Very happy!...
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Comment on agent fees
Reasonable
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“Fantastic Service would Recommend...”

Aug 24,2018
Minithumbup
Staff profile picture
Jason
By: 'Emma'
Aug 24,2018
0 people found
this helpful
We are renting a property through you and are very pleased with the service. This is not our first time letting and is by far the best experience we've had so far....
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Comment on agent fees
Good
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“Very Good Service...”

Aug 17,2018
Minithumbup
Staff profile picture
Jason
Staff profile picture
Anne
By: 'dambrauskaite'
Aug 17,2018
0 people found
this helpful
Really nice and professional service. I have found Jason, Anne and Nick very honest and communicate well. Overall very pleased with the service....
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Comment on agent fees
Good
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“Very Please with Property...”

Aug 17,2018
Minithumbup
Staff profile picture
Jason
By: 'Marley L'
Aug 17,2018
0 people found
this helpful
I have recently let a property through Bradleys Penzance and I have found their support and patience fantastic. Would use again!...
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Comment on agent fees
Reasonable
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“Nick, Anne and Jason were all fantastic...”

Aug 08,2018
Minithumbup
Staff profile picture
Nick
Staff profile picture
Anne
By: 'Neil Slater'
Aug 08,2018
0 people found
this helpful
We purchased and sold through this office and couldn't be more impressed with the service. All the staff were great and would (and have) recommend them to anyone........
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Comment on agent fees
We felt the fees were inline if not a little better than others, especially as you have an office to visit not just an online website
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“Good friendly service...”

Aug 06,2018
Minithumbup
Staff profile picture
Nick
Staff profile picture
Jason
By: 'Pete'
Aug 06,2018
1 people found
this helpful
Property sold at auction following a number of accepted offers and frustrating withdrawals. Agents always kept us informed and friendly on phone, and acted quickly on instructions...
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“Overall very good...”

Aug 04,2018
Minithumbup
Staff profile picture
Jason
By: 'Mrs C.'
Aug 04,2018
0 people found
this helpful
I've used your agents recently through renting a property of mine in Newlyn.The member of staff to hand Jason Ratcliffe is very polite,punctual at all appointments,worked very hard to help me with all formalities. Kind regards Mrs C Bird....
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Comment on agent fees
Very reasonable!..
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“Excellent Service...”

Aug 03,2018
Minithumbup
Staff profile picture
Jason
Staff profile picture
Nick
By: 'Peter.'
Aug 03,2018
0 people found
this helpful
Friendly professional and effective personal service. Everyone seemed to know what was happening with the key holding and accompanied viewings being very good....
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Comment on agent fees
Seemed a little high.
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“Great team...”

Aug 03,2018
Minithumbup
Staff profile picture
Jason
By: 'Katie'
Aug 03,2018
0 people found
this helpful
Every member of staff at this branch has been very helpful and pleasant to deal with. Our flat was immaculate upon moving in and any issues we have had since have been addressed quickly & efficiently and resolved to our satisfaction. Thank you everyone. :)...
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“Listening, polite, thorough memorising actual requests over time...”

Jul 02,2018
Minithumbup
Staff profile picture
Anne
By: 'Ruth'
Jul 02,2018
0 people found
this helpful
Over several months of viewings and endless disappointments ,one property popped up 2or3times and one which I had viewed over many years.. Jason patiently remembered and kept me in mind even when it seemed to evade me.. Thanks to him I am happily ensconced ...
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Comment on agent fees
...............
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“Selling...”

Jun 27,2018
Minithumbup
Staff profile picture
Anne
Staff profile picture
Jason
By: 'Cyprus Trudy'
Jun 27,2018
0 people found
this helpful
The service we received has been top class. Thoughtful, caring and what I liked most of all was constant good communication at what is a stressful time. We had lots of ups and downs, buyers backing out at the last minute, but Anne & Jason were ...
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Comment on agent fees
Average
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“Friendly, efficient and always on the ball!...”

Jun 21,2018
Minithumbup
Staff profile picture
Anne
Staff profile picture
Nick
By: 'Sarah P'
Jun 21,2018
0 people found
this helpful
I thoroughly recommend Ann, Nick and Jason in the Pz office. They always bend over backwards to help in any way they can. I felt I could call in with any worry or problem relating to the buying/selling process incl. solicitors & mortgage enquiries, and ...
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Comment on agent fees
I always think agents fees are high, but I honestly felt that with all three members of staff I had value for money.
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“Refreshing!...”

Jun 05,2018
Minithumbup
Staff profile picture
Anne
Staff profile picture
Nick
By: 'Ros Styles'
Jun 05,2018
0 people found
this helpful
Having done battle with many different estate agents over the years, and accepting that to be the norm, I was very pleasantly surprised, and extremely grateful to find that the team in Penzance not only went way beyond the remit of their responsibilities to help ...
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“Excellent service from three very professional peopl 😀...”

May 28,2018
Minithumbup
Staff profile picture
Anne
Staff profile picture
Nick
By: 'Sara pimm'
May 28,2018
0 people found
this helpful
A smooth transaction from start to finish, great people to deal with, thank you 😊, would definitely use again 😀 first class service! Anne, nick and Jason all very helpful....
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Comment on agent fees
Reasonable
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“Efficient, friendly & professional...”

May 15,2018
Minithumbup
Staff profile picture
Jason
By: 'Hilary'
May 15,2018
0 people found
this helpful
My experience with Bradley's Penzance, and in particular with Jason Ratcliffe has so far been very good. My house was on the market very quickly and the photos and brochure were excellent. Jason has been very tolerant of my many phone calls and queries and ...
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Comment on agent fees
Good, value compared to some others.
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“Brilliant service...”

May 09,2018
Minithumbup
Staff profile picture
Jason
By: 'MeJu'
May 09,2018
0 people found
this helpful
Could not have wished for better service, Jason kept us informed every step of the way even if the question was trivial and always being very friendly and nothing was too much trouble....
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Comment on agent fees
They don’t seem too bad.
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Areas covered
  • TR17
  • Penzance
  • TR18
  • TR19
  • TR20
  • TR21
Advertise on
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
99% customers were satisfied with fees 86% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £73,000
  • Max: £375,000

Letting
  • Min: £0
  • Max: £0

NAEA ARLA RICS TDS Move With Us


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
11 0 19 0 41 0 31 0 6 0
Staff picture Linda
(23)

Staff picture Karen
(186)

Staff picture Nick
(34)

Staff picture Anne
(23)

Staff picture Jason
(27)

Fees

Bradleys is pleased to offer a tailor made fee package for clients. The package can include conveyancing on the sale of the property. Please call us for a Free Market Appraisal where our packages can be discussed in more detail.
Last updated at 05/01/2016, 3:07 PM by allAgents

Complaints Procedure

1. Bradleys is a Member of The Property Ombudsman's Scheme and aims to provide the highest standards of service to all our Customers. To ensure that your interests are safeguarded, an Internal Complaints Procedure has been implemented. This provides for the matter to be dealt with internally by the Office Manager or the Department Head. In the event that we are not able to deal with the matter to our mutual satisfaction after following our Internal Complaints Procedure you may refer your complaint in writing to the Property Ombudsman.



2. If you believe you have a complaint, please write in the first instance to the Office Manager or the Department Head at the address of the relevant office.



3. Your complaint will be acknowledged within 3 working days, investigated thoroughly in accordance with the established in-house Procedures, and a reply sent to you within 21 working days of receipt of your letter.



4. If you are not satisfied with the outcome of the initial investigation, you are provided with a further opportunity to have the complaint reviewed by our Managing Director at the address given below:


Mr Francis Marshall FNAEA

Bradleys Group Head Office

7 Stevenstone Road

Exmouth

Devon

EX8 2EP
Last updated at 3:07 PM 05/01/2016 by allAgents

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Opening hours


  • Monday: 08:45 - 18:00
  • Tuesday: 08:45 - 18:00
  • Wednesday: 08:45 - 18:00
  • Thursday: 08:45 - 18:00
  • Friday: 08:45 - 18:00
  • Saturday: 09:00 - 16:00
  • Sunday: Closed

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