Bradleys Estate Agents - Penzance, TR18

4.9/5 rating 92 reviews
  • 89% valuation accuracy
  • 100% recommend
  • 98% fee satisfaction
  • Staff picture
    Linda
  • Staff picture
    Karen
  • Staff picture
    Nick
  • Staff picture
    Anne
  • Staff picture
    Jason
Penzance
Why choose Bradleys Estate Agents Penzance as your marketing agent is simple really THE COMPLETE PROPERTY SERVICE, This means we cover it all Sales, Conveyancing, Mortgages, Financial Manangement, Insurance, Lettings, Specialist International, New Homes, Marine and Country and Auction departments, HIPs, In-House Energy Assessors, Floor Plans, Mayfair London Office, Bushells Estate Agents London reciprocal partnership and above all Dedicated staff trained to assist you in all aspec Read full description...ts of buying and selling. For more information, please do not hesitate to call us.
Bradleys Estate Agents

The Central Estates Office Penzance
Cornwall
TR18 2JD

01736360605
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Properties for Sale (34)
Properties to Rent

“ Very Good Service... ”

Aug 17,2018
Minithumbup
Staff profile picture
Jason
Staff profile picture
Anne
By: 'dambrauskaite'
Aug 17,2018
0 people found
this helpful
Really nice and professional service. I have found Jason, Anne and Nick very honest and communicate well. Overall very pleased with the service....
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Comment on agent fees
Good
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“ Very Please with Property... ”

Aug 17,2018
Minithumbup
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Jason
By: 'Marley L'
Aug 17,2018
0 people found
this helpful
I have recently let a property through Bradleys Penzance and I have found their support and patience fantastic. Would use again!...
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Comment on agent fees
Reasonable
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“ Nick, Anne and Jason were all fantastic... ”

Aug 08,2018
Minithumbup
Staff profile picture
Nick
Staff profile picture
Anne
By: 'Neil Slater'
Aug 08,2018
0 people found
this helpful
We purchased and sold through this office and couldn't be more impressed with the service. All the staff were great and would (and have) recommend them to anyone........
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Comment on agent fees
We felt the fees were inline if not a little better than others, especially as you have an office to visit not just an online website
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“ Good friendly service... ”

Aug 06,2018
Minithumbup
Staff profile picture
Nick
Staff profile picture
Jason
By: 'Pete'
Aug 06,2018
1 people found
this helpful
Property sold at auction following a number of accepted offers and frustrating withdrawals. Agents always kept us informed and friendly on phone, and acted quickly on instructions...
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“ Overall very good... ”

Aug 04,2018
Minithumbup
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Jason
By: 'Mrs C.'
Aug 04,2018
0 people found
this helpful
I've used your agents recently through renting a property of mine in Newlyn.The member of staff to hand Jason Ratcliffe is very polite,punctual at all appointments,worked very hard to help me with all formalities. Kind regards Mrs C Bird....
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Comment on agent fees
Very reasonable!..
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“ Excellent Service... ”

Aug 03,2018
Minithumbup
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Jason
Staff profile picture
Nick
By: 'Peter.'
Aug 03,2018
0 people found
this helpful
Friendly professional and effective personal service. Everyone seemed to know what was happening with the key holding and accompanied viewings being very good....
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Comment on agent fees
Seemed a little high.
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“ Great team... ”

Aug 03,2018
Minithumbup
Staff profile picture
Jason
By: 'Katie'
Aug 03,2018
0 people found
this helpful
Every member of staff at this branch has been very helpful and pleasant to deal with. Our flat was immaculate upon moving in and any issues we have had since have been addressed quickly & efficiently and resolved to our satisfaction. Thank you everyone. :)...
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“ Listening, polite, thorough memorising actual requests over time... ”

Jul 02,2018
Minithumbup
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Anne
By: 'Ruth'
Jul 02,2018
0 people found
this helpful
Over several months of viewings and endless disappointments ,one property popped up 2or3times and one which I had viewed over many years.. Jason patiently remembered and kept me in mind even when it seemed to evade me.. Thanks to him I am happily ensconced ...
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Comment on agent fees
...............
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“ Selling... ”

Jun 27,2018
Minithumbup
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Anne
Staff profile picture
Jason
By: 'Cyprus Trudy'
Jun 27,2018
0 people found
this helpful
The service we received has been top class. Thoughtful, caring and what I liked most of all was constant good communication at what is a stressful time. We had lots of ups and downs, buyers backing out at the last minute, but Anne & Jason ...
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Comment on agent fees
Average
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“ Friendly, efficient and always on the ball!... ”

Jun 21,2018
Minithumbup
Staff profile picture
Anne
Staff profile picture
Nick
By: 'Sarah P'
Jun 21,2018
0 people found
this helpful
I thoroughly recommend Ann, Nick and Jason in the Pz office. They always bend over backwards to help in any way they can. I felt I could call in with any worry or problem relating to the buying/selling process incl. solicitors & mortgage enquiries, ...
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Comment on agent fees
I always think agents fees are high, but I honestly felt that with all three members of staff I had value for money.
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“ Refreshing!... ”

Jun 05,2018
Minithumbup
Staff profile picture
Anne
Staff profile picture
Nick
By: 'Ros Styles'
Jun 05,2018
0 people found
this helpful
Having done battle with many different estate agents over the years, and accepting that to be the norm, I was very pleasantly surprised, and extremely grateful to find that the team in Penzance not only went way beyond the remit of their responsibilities to help ...
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“ Excellent service from three very professional peopl 😀... ”

May 28,2018
Minithumbup
Staff profile picture
Anne
Staff profile picture
Nick
By: 'Sara pimm'
May 28,2018
0 people found
this helpful
A smooth transaction from start to finish, great people to deal with, thank you 😊, would definitely use again 😀 first class service! Anne, nick and Jason all very helpful....
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Comment on agent fees
Reasonable
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“ Efficient, friendly & professional... ”

May 15,2018
Minithumbup
Staff profile picture
Jason
By: 'Hilary'
May 15,2018
0 people found
this helpful
My experience with Bradley's Penzance, and in particular with Jason Ratcliffe has so far been very good. My house was on the market very quickly and the photos and brochure were excellent. Jason has been very tolerant of my many phone calls and queries ...
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Comment on agent fees
Good, value compared to some others.
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“ Brilliant service... ”

May 09,2018
Minithumbup
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Jason
By: 'MeJu'
May 09,2018
0 people found
this helpful
Could not have wished for better service, Jason kept us informed every step of the way even if the question was trivial and always being very friendly and nothing was too much trouble....
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Comment on agent fees
They don’t seem too bad.
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“ Committed... ”

Apr 06,2018
Minithumbup
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Jason
By: 'Elizabeth Mabbett'
Apr 06,2018
0 people found
this helpful
Consistently willing to help without a grumble. Happy to make numerous appointments to see property . All team supportive , Anne and Nick....
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Comment on agent fees
NA
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“ Great service and extremely helpful.... ”

Mar 16,2018
Minithumbup
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Anne
By: 'Neil & Tracie....'
Mar 16,2018
0 people found
this helpful
We are selling & buying the new property through Bradleys Penzance, and they have made the whole process easy and hassle free & have gone out of the way to keep us informed as to what is happening and when. Between Nick, Anne & Jason ...
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Comment on agent fees
As we all know you get what you pay for, so I think having an office to visit, someone always on the phone is worth the extra point something of a percent, rather than an internet based agency who has little or no local knowledge and who are always difficult to contact, overall I think a very fare price for all the work they put into selling and helping to purchase a property....
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Feb 24,2018
Minithumbup
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Nick
Staff profile picture
Anne
By: 'Mr and Mrs Kerr'
Feb 24,2018
1 people found
this helpful
Nick, Anne and Jason were superb at keeping us updated and responding to our queries about the house we wished to buy in Newlyn. We wish we had encountered Bradleys earlier in our property search. Nothing was too much trouble, including phone calls to progress ...
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Comment on agent fees
NA. Purchasing.
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Feb 05,2018
Minithumbup
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Jason
By: 'L Barlow'
Feb 05,2018
0 people found
this helpful
Jason was courteous, and professional. He took the time to explain everything and answered all our enquiries with clarity and patience....
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Comment on agent fees
Surprisingly low
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Jan 19,2018
Minithumbup
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Anne
By: 'Mike & Shirley'
Jan 19,2018
0 people found
this helpful
We found Ann and other staff at the agents were very good, getting a buyer early and getting the offer up to a satisfactory level. During the period through to completion they were helpful, available when needed and worked with solicitors and us to bring ...
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Comment on agent fees
The fees were reasonable, no more than other agents
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Dec 05,2017
Minithumbup
Staff profile picture
Jason
By: 'diana taylor'
Dec 05,2017
0 people found
this helpful
Jason was extremely helpful and polite great customer relation skills, listened attentively to all the points I put forward to him and he gave me a realistic evaluation....
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Nov 18,2017
Minithumbup
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Jason
By: 'Debbie'
Nov 18,2017
0 people found
this helpful
Jason was very friendly and helpful, when showing me the property. He also kept in good contact during the sale process. Would be happy to recommend Bradleys Estate agents....
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Nov 11,2017
Minithumbup
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Jason
Staff profile picture
Linda
By: 'Pete Salt'
Nov 11,2017
0 people found
this helpful
As a recent purchaser of a property it was a pleasure to deal with Jason. From the outset he was helpful, friendly & professional. Even though I was not his client, Jason went the 'extra mile' with excellent communication throughout. Calls from Lin were also ...
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Comment on agent fees
N/A ( not the vendor)
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Nov 09,2017
Minithumbup
Staff profile picture
Jason
By: 'Mark'
Nov 09,2017
0 people found
this helpful
Jason was very helpful through out the buying process , always willing to do a bit of chasing . I would say a very valued member of staff . Thank you Jason....
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Comment on agent fees
n/a
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Oct 31,2017
Minithumbup
By: 'Landlord of Penzance Property'
Oct 31,2017
0 people found
this helpful
Very easy process and Jason, Anne and Nick are very pleasant and efficient to deal with. Communications were always prompt and informative....
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Comment on agent fees
The fees were acceptable.
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Oct 23,2017
Minithumbup
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Jason
By: 'Jamin79'
Oct 23,2017
0 people found
this helpful
Very friendly/approachable team that made my move an easy transition. Jason keep me updated at all times with stages of referencing and procedures. Thanks for all your help Jason...
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Sep 28,2017
Minithumbup
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Nick
Staff profile picture
Anne
By: 'Vivienne Eddy'
Sep 28,2017
0 people found
this helpful
I have used this agents to both sell a property and rent another. They have been extremely helpful throughout especially during the sale of my house. I have had very little support from my conveyancer and without their knowledge and willingness to help I would ...
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Comment on agent fees
Very reasonable. The cost of selling is in keeping with the rest of the market. I have found their letting costs to be considerably cheaper
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Sep 20,2017
Minithumbup
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Anne
By: 'The best'
Sep 20,2017
0 people found
this helpful
We would recommend Bradleys to any prospective buyers. Friendly, helpful staff. Nothing was too much trouble and they made the process easy to navigate. When solicitors dragged their heals, Anne sorted it, she was fantastic!...
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Comment on agent fees
Very reasonable
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Sep 12,2017
Minithumbup
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Jason
By: 'WT'
Sep 12,2017
0 people found
this helpful
Very friendly and informative, I would certainly recommend him to other prospective house hunters who are looking in the Penzance area...
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Aug 29,2017
Minithumbup
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Anne
Staff profile picture
Nick
By: 'The best'
Aug 29,2017
0 people found
this helpful
The service we have received from Bradley's Penzance has been outstanding. Nick was warm, friendly and helpful, Anne has been incredible... nothing was too much trouble for her. She has kept us up to date at every step, more than can be said for the ...
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Comment on agent fees
Reasonable
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Aug 14,2017
Minithumbup
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Jason
By: 'peter'
Aug 14,2017
0 people found
this helpful
On time, Jason was able to suggest a variety of beneficial options for the property and knew his job well....
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Comment on agent fees
As expected
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Areas covered
  • TR17
  • Penzance
  • TR18
  • TR19
  • TR20
  • TR21
Advertise on
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
98% customers were satisfied with fees 89% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £73,000
  • Max: £375,000

Letting
  • Min: £0
  • Max: £0

NAEA ARLA RICS TDS Move With Us


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
9 0 17 0 35 0 26 0 5 0
Staff picture Linda
(22)

Staff picture Karen
(164)

Staff picture Nick
(26)

Staff picture Anne
(18)

Staff picture Jason
(18)

Fees

Bradleys is pleased to offer a tailor made fee package for clients. The package can include conveyancing on the sale of the property. Please call us for a Free Market Appraisal where our packages can be discussed in more detail.
Last updated at 3:07 PM 05/01/2016 by allAgents

Complaints Procedure

1. Bradleys is a Member of The Property Ombudsman's Scheme and aims to provide the highest standards of service to all our Customers. To ensure that your interests are safeguarded, an Internal Complaints Procedure has been implemented. This provides for the matter to be dealt with internally by the Office Manager or the Department Head. In the event that we are not able to deal with the matter to our mutual satisfaction after following our Internal Complaints Procedure you may refer your complaint in writing to the Property Ombudsman.



2. If you believe you have a complaint, please write in the first instance to the Office Manager or the Department Head at the address of the relevant office.



3. Your complaint will be acknowledged within 3 working days, investigated thoroughly in accordance with the established in-house Procedures, and a reply sent to you within 21 working days of receipt of your letter.



4. If you are not satisfied with the outcome of the initial investigation, you are provided with a further opportunity to have the complaint reviewed by our Managing Director at the address given below:


Mr Francis Marshall FNAEA

Bradleys Group Head Office

7 Stevenstone Road

Exmouth

Devon

EX8 2EP
Last updated at 3:07 PM 05/01/2016 by allAgents

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Opening hours


  • Monday: 08:45 - 18:00
  • Tuesday: 08:45 - 18:00
  • Wednesday: 08:45 - 18:00
  • Thursday: 08:45 - 18:00
  • Friday: 08:45 - 18:00
  • Saturday: 09:00 - 16:00
  • Sunday: Closed

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