• Tom Hall
    Tom Hall
  • Joshua Stacey
    Joshua Stacey
  • Denise Goulbourn
    Denise Goulbourn
  • David Brooks
    David Brooks
*** WINNERS OF THE BEST ESTATE AGENT IN EX20 2015 *** Bradleys' Okehampton office sits in a prominent location on the main thoroughfare in the centre of town, offering an advantageous position with extensive window displays. The branch is operated by manager Julie Hurley who joined Bradleys in 2015 and has experience working in the industry for a number of years. The team at Okehampton thrive on providing a friendly, enthusiastic and professional service, dedicated to getting the very best resu Read full description...lts for all of their clients whilst delivering top customer service. With a philosophy of delivering the Complete Property Service, Bradleys not only sell and let properties but offer departments for Surveys, Independent Mortgage Advice, Conveyancing, Property Insurance and Auctions, as well as Land & Luxury homes. The office has recently been awarded 4 gold awards by allAgents: Best Estate Agent in Okehampton 2015, Best Estate Agent in EX20 2015, Best Letting Agent in Okehampton 2015 and Best Letting Agent in EX 20 2015! Bradleys Okehampton branch are available to answer any of your enquiries with opening hours 8:45am-6pm on weekdays, 9am-4pm on weekends and a customer service department available until 10pm weekdays and 6pm weekends.
Bradleys Estate Agents

Eastgate House, East Street Okehampton
Devon
EX20 1AS

01837 514040

Nov 29,2016
Minithumbup
By:
Nov 29,2016
Featured Review
1 people found
this helpful
Staff were always welcoming, friendly & helpful. The Vendors solicitors were particularly unhelpful but Tom Hall chased them regularly to try to achieve completion on schedule....
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Comment on agent fees
Does not apply as we were buying through Bradley's, not selling.
Was this helpful? Yes
By: Tom
Nov 29, 2016
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Cathy & David, thank you for your kind review. I hope you are both enjoying your new home and we look forward to hearing from you again in the future. Regards, Tom.....
Nov 28,2016
Minithumbup
By:
Nov 28,2016
Featured Review
1 people found
this helpful
Following an initial false start earlier in the year (we'd changed our minds were to move to) on each occasion the valuing estate agents were commissioned by Help-to-Move agencies; we recommended they use Bradleys (one of three local valuers) after the Exeter branch had previously been so helpful - and professional - in selling my mother's property. Our experience with the Okehampton branch, and in particular Tom Hall, was excellent, firstly in confirming the correct valuation for the property...
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Comment on agent fees
Not applicable
Was this helpful? Yes
By: Tom
Nov 28, 2016
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Thank you for your very kind words, 'Devon Girl'. I really hope you enjoy your new home (once they finish building it) and it was a pleasure meeting you and assisting with your move. Best of luck, Tom.....
Nov 28,2016
Minithumbup
By:
Nov 28,2016
Featured Review
1 people found
this helpful
I recently purchased a house using Bradley estate agents in Okehampton I found the staff member Josh Stacey very helpful in all enquiries I had and always taking the time to call me back and let me know what was happening...
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Comment on agent fees
The agent fees will not applicable to me because I was only buying a house
Was this helpful? Yes
Oct 01,2016
Minithumbup
By:
Oct 01,2016
Featured Review
2 people found
this helpful
We found Tom Hall very professional in his dealing with us, from the start to the end, we found him very informative, going through all options in which to take, ie to sale or rent etc. Also follow up phones calls. Tom explained to us how Bradleys Estate Agents work....
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Comment on agent fees
N/A
Was this helpful? Yes
Sep 09,2016
Minithumbup
By:
Sep 09,2016
Featured Review
3 people found
this helpful
We were very happy with the service we received from Bradleys. The sale of the property went very smoothly. Excellent service!...
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Comment on agent fees
As expected
Was this helpful? Yes
By: Tom
Sep 23, 2016
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Hi Esther, It was a pleasure assisting in your sale and we look forward to helping you again in the future!....
Jul 28,2016
Minithumbup
By:
Jul 28,2016
4 people found
this helpful
Both Joshua and Tom were extremely helpful ,honest and competent throughout the buying process. They were always there at the end of the phone and able to answer any queries and sort any issues. Thank you so much....
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By: Tom
Sep 23, 2016
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Hi Lindsay, We really hope you are enjoying your new home! If you need any help in the future please feel free to pop in and see us.....
Jul 17,2016
Minithumbup
By:
Jul 17,2016
4 people found
this helpful
Bradleys staff at Okehampton were very good at keeping us updated and informed with dates of viewings and feed back from the viewing clients. We would thoroughly recommend them and would use them again....
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Comment on agent fees
They were comparable in price to other estate agents.
Was this helpful? Yes
By: Tom
Sep 23, 2016
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Hi Both, Thank you for your kind comments. We hope you are both well and look forward to helping you again in the future.....
Apr 13,2016
Minithumbup
By:
Apr 13,2016
5 people found
this helpful
Very connected and competent company. Keeping you in touch with all that is going on in your sale and helping you with all aspects off your property sale....
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By: Tom
Apr 13, 2016
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Hi Sam, We hope you enjoy your new home and if you ever need us for anything in the future we will be more then happy to help!....
Apr 11,2016
Minithumbup
By:
Apr 11,2016
6 people found
this helpful
Tom always provided timely and comprehensive advice when needed, such that I felt relaxed and confident that my purchase was being handled by Bradleys in a professional manner. I feel that Tom maintained a balanced approach throughout by displaying a positivity towards progress whilst avoiding unwarranted pressure. I would like to thank him for a pleasant association, and wish him and his colleagues at Bradleys, Okehampton well for the future....
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Was this helpful? Yes
By: Tom
Apr 13, 2016
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I hope you both enjoy your new home and we wish you all the best for the future!....
Mar 30,2016
Minithumbdown
By:
Mar 30,2016
5 people found
this helpful
I contacted Bradleys and two other agents in Okehampton for advice regarding a property purchase. Only Bradleys took the trouble to reply and their response was impressively quick. The guidance, freely given, was extremely helpful to me and pointed the way forward. It is rare to receive such helpful service nowadays and I do not hesitate in recommending Bradleys and Julie in particular. Thank you so much....
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What agent could do to change your mind?
No comment.
Comment on agent fees
No comment.
Was this helpful? Yes
Mar 07,2016
Minithumbup
By:
Mar 07,2016
4 people found
this helpful
All staff at the Okehampton branch have been very helpful. Tom and Nick have always been at the end of the the telephone to answer my queries and nothing has been too much trouble. They have sold a house that was tricky to sell as it needed the right buyer who was prepared to renovate and give a structurally sound old house some tlc!...
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Comment on agent fees
fair
Was this helpful? Yes
By: Tom
Apr 13, 2016
View all comments (1)
Thank you for the kind review and it has been a pleasure assisting you in your sale. We wish you all the best in the future and would love to help you again should you need us!....
Feb 29,2016
Minithumbup
By:
Feb 29,2016
4 people found
this helpful
Tom was very polite and helpful when he showed us round our prospective new home. We are really pleased with the help we have received from Tom and the staff at Bradleys....
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By: Tom
Apr 13, 2016
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It has been a pleasure helping you with your purchase, Heather. I hope you enjoy your new home and wish you all the best for the future!....
Feb 19,2016
Minithumbup
By:
Feb 19,2016
3 people found
this helpful
Excellent, professional service from valuation through to end sale. I had other valuations but found Nic to be the best with his straight honest advice, professional approach and dedication in marketing and selling my property. The whole office were fantastic and Tom's hard work in helping my sale go through so quick with his calls several times a week updating me with the progress of my sale. There customer service is second to none which showed as they sold my property within a month of bein...
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Comment on agent fees
Good
Was this helpful? Yes
By: Tom
Apr 13, 2016
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It is really satisfying to hear such positive feedback and it has been a pleasure helping you sell your home. All the best and I hope we can be of help again in the future!....
Feb 13,2016
Minithumbup
By:
Feb 13,2016
4 people found
this helpful
The team at Bradleys, Okehampton were acting for our purchase and we found that they were always helpful, knowledgeable and courteous. As we were moving from another county, we really appreciated their assistance with all sorts of things, including being at the property with the key on the day of completion, rather than our having to go to the office to collect it. This saved our having to search in an unknown area, which would have added to the stress on the move day, and also saved us time, ...
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Was this helpful? Yes
Jan 29,2016
Minithumbup
By:
Jan 29,2016
4 people found
this helpful
The sale of our property has been quite long and had difficulties beyond anyone's control. The entire team were very supportive whilst we have been going through the process. Even Sarah gave up a day off in the afternoon one Saturday to show us around the house as I can only come back at weekends. Nothing could be too much trouble....
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Comment on agent fees
A little higher than I would have liked but that is easy to say as no one like to pay fees or VAT!
Was this helpful? Yes
Jan 27,2016
Minithumbup
By:
Jan 27,2016
4 people found
this helpful
It was a pleasure to work with the Okehampton team, Nic, Sarah, Tom and Joshua were highly efficient, kept me well informed and updated at all times, working hard to secure my sale for me....
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Comment on agent fees
though the fee was very reasonable
Was this helpful? Yes
By: Tom
Apr 13, 2016
View all comments (1)
Thank you for you kind words! We wish you all the best in the future and are here if you ever need any help with selling, buying or renting.....
Jan 19,2016
Minithumbup
By:
Jan 19,2016
5 people found
this helpful
We were extremely happy with the service we received from both Sarah and Joshua. All of their help and persistence paid off and allowed us to collect the keys to our first home just before Christmas. Very helpful and would definitely recommend Bradleys....
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Jan 18,2016
Minithumbup
By:
Jan 18,2016
5 people found
this helpful
We were very pleased with the excellent service we received from Bradley Estate agents especially Tom Hall's persistence and dedication in pursuing the sale of our house. Thank you all at Bradley's we would certainly recommend your services. Have a Merry Xmas Mrs and Mr Knight...
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Was this helpful? Yes
By: Tom
Apr 13, 2016
View all comments (1)
Thank you both for your kind words and I hope you enjoy the next chapter in your lives now your sale is complete! Best of luck....
Jan 18,2016
Minithumbup
By:
Jan 18,2016
5 people found
this helpful
Okehampton office staff were always helpful throughout the difficult sale of our property. Thank goodness we had Nic Scorrer manager of the Okehampton branch fighting our corner, if it hadn't been for his negotiating skills I think we would of lost the sale long ago....
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Was this helpful? Yes
Dec 17,2015
Minithumbup
By:
Dec 17,2015
4 people found
this helpful
I would like recommend Bradley's Estate Agents to others and especially want to say a big thank you to Tom Hall for his persistence and dedication in the selling our house. He was very helpful indeed right up to completion thanks again Mr and Mrs Knight...
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Was this helpful? Yes
By: Tom
Dec 17, 2015
View all comments (1)
Hi Both, Thank you for your kind review! It has been a pleasure helping you sell your home and I wish you all the best in whatever you chose to do next.....
Dec 11,2015
Minithumbup
By:
Dec 11,2015
3 people found
this helpful
From our point of view a really clearly outstanding team at Bradleys Okehampton. From selling our property which eight days before exchange the purchaser withdrew . The team got together with us and put together a new marketing plan ,and within days managed to secure a sale for us .We can honestly say they helped us from start to conclusion .The professionalism and enthusiasm and dedication to our cause was second to none, coupled to a friendly environment which we could ring any of the team ...
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Was this helpful? Yes
Nov 30,2015
Minithumbup
By:
Nov 30,2015
3 people found
this helpful
We found the whole team at Bradleys in Okehampton very helpful and friendly at all times and they provided an excellent service in the sale of our property. In our particular case we were abroad while the whole selling process took place. Every aspect of the sale was carried out very professionally and without any unnecessary hitches or worries. We would have no hesitation in recommending Bradley estate agency in Okehampton. Well Done Nic, Sarah and the team at Okehampton....
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Was this helpful? Yes
By: Sarah-J
Nov 30, 2015
View all comments (1)
Dear Andrew and Linda, It was a pleasure to act for you in the recent sale of your bungalow. We were very pleased not just to ensure the sales transaction was as smooth as possible, but also going the extra mile by checking your home on a regular basis, collecting paperwork and forwarding any relevant post to you while you were abroad. Thank you again for your business. Kind regards, Nic....
Nov 18,2015
Minithumbup
By:
Nov 18,2015
3 people found
this helpful
I bought my first property through Bradleys in Okehampton after finding my property on Rightmove. During many viewing of properties I developed a good rapport with the staff and found them to always have the correct approach and attitude towards me and my needs. They listened well and acted on my feedback. I found their approach to be act the correct level, attentive and helpful, whilst never pressuring me to try and make a sale or suggesting I view a premises that wasn't suitable. Which was th...
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Was this helpful? Yes
By: Tom
Dec 01, 2015
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Hi JB, It was a pleasure helping you purchase your first home and it is great to know you found our service to be the best in the area! We hope you settle in nicely and we hope to see you again in the future.....
Nov 14,2015
Minithumbup
By:
Nov 14,2015
3 people found
this helpful
Bradleys have been wonderful, all through the sale of our property. We were happy to come in and talk to them at any time. They were so helpful and understanding of the stressful time it is when one is selling a property, and buying another. They were very courteous and polite through the sale. It became 'home from home', when we came into the office, we will miss all the staff there so very much. Such kind people. We have told all our friends and family of the wonderful service we have receive...
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Comment on agent fees
Very competitive fees
Was this helpful? Yes
Nov 11,2015
Minithumbup
By:
Nov 11,2015
3 people found
this helpful
A great service provided by all members of staff, everyone at the branch knew the status of the sale progression which made it easy to get updates. It was a pleasure to do business with them....
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Was this helpful? Yes
By: Tom
Dec 03, 2015
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Thank you for taking the time to leave us such a lovely review, David! We hope you enjoy your new home and would love to help you again in the future.....
Oct 31,2015
Minithumbup
By:
Oct 31,2015
2 people found
this helpful
From making the offer for my flat, the transition to completion went very quickly and smoothly. The staff at Bradleys were very polite and helpful...
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By: Tom
Dec 03, 2015
View all comments (1)
Thank you, Jackie! We wish you all the best and look forward to hearing from you again in the future.....
Oct 24,2015
Minithumbup
By:
Oct 24,2015
3 people found
this helpful
I was delighted with the service I received throughout the process of selling. I would highly recommend Bradleys for their efficiency and fantastic customer service....
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Was this helpful? Yes
By: Tom
Nov 23, 2015
View all comments (1)
Hi Emily, it is rewarding to hear such generous praise and we wish you all the best in the future.....
Oct 21,2015
Minithumbup
By:
Oct 21,2015
3 people found
this helpful
As first time buyers, myself and my partner Sam were a little apprehensive and confused about how to and where to start, We had been using Bradley's in Okehampton for a rental property that we had been in for 12 months whilst looking for some where to purchase. The team at Bradley's knew exactly what we were looking for and so one day we received a phone call from Tom at Bradley's about a house that had come on the market and so it started from there, 6 weeks later and with no stress whatsover w...
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Was this helpful? Yes
Oct 20,2015
Minithumbup
By:
Oct 20,2015
3 people found
this helpful
Bradley's were superb in their handling of our tenancy and had complete understanding of the added complication of me working away most of the year, Their staff were second to none being friendly, responsive and always on call to help with any issues or problems we encountered. Always pointing us in the right direction and always showed the most utmost professionalism in person, by post or over the phone. Always polite and always had a smile. We dealt with the whole team during our 12 month occ...
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Comment on agent fees
Very competitively priced and far less than what I have experienced before but with ten fold the customer service.
Was this helpful? Yes
By: Tom
Nov 23, 2015
View all comments (1)
Thank you both for your exceedingly kind words. You have been model tenants and I sincerely hope you enjoy your new home. All the best from the Okehampton Office.....
Oct 17,2015
Minithumbup
By:
Oct 17,2015
3 people found
this helpful
Excellent service, Nic was particularly helpful acting as go between with the solicitors and the chain throughout to keep things moving. Would recommend to others....
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Oct 15,2015
Minithumbup
By:
Oct 15,2015
3 people found
this helpful
We found the staff at the Okehampton office helpful, friendly and honest and felt that we could trust them to navigate the balance between our needs and the needs of potential buyers with fairness and integrity. Although most of our contact was with Nic and Sarah, Tom was also very helpful (especially with his patience and flexibility over photographs) as was Josh. We were kept regularly up to date with viewings and all stages of the sale. They were also very understanding and helpful in managi...
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Was this helpful? Yes
Oct 14,2015
Minithumbup
By:
Oct 14,2015
2 people found
this helpful
I found Sarah and the team to be very friendly, helpful and professional from start to finish. I was always given confirmation by email of viewings and the prompt feedback was excellent. I would highly recommend Bradleys and wouldn't hesitate to use them again in the future. Thanks to all the team....
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Was this helpful? Yes
By: Sarah-J
Oct 14, 2015
View all comments (1)
Thank you Julie for you positive feed back it was a pleasure working with you.....
Oct 08,2015
Minithumbup
By:
Oct 08,2015
2 people found
this helpful
Both Nic and Sarah where very informative and efficient at dealing with any of our queries. Whenever there was an update we were informed promptly and they were happy to chase solicitors on both sides when required. I would recommend all parties within this branch as they forwarded messages accurately and always answered the phone in a warm and polite manner. A real pleasure to work along side, which has made our first house purchase less stressful than expected....
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Was this helpful? Yes
Oct 07,2015
Minithumbup
By:
Oct 07,2015
2 people found
this helpful
Sarah and the team have been very helpful from initially showing me the property to allowing access for subsequent revisits. They have also helped with dealing with the vendor to ask for removal of remaining furniture. Sarah has also phoned me whenever something happened and has been very supportive upon acceptance of offer to finally exchange of contracts and subsequently completion....
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Was this helpful? Yes
By: Sarah-J
Oct 07, 2015
View all comments (1)
Thank you Emily for your kind words, Enjoy your new home.....
Sep 21,2015
Minithumbup
By:
Sep 21,2015
1 people found
this helpful
very helpfull Company , professional business , with vast local Knowledge. highly recommended. with local knowledge to help. i would defintly use them again....
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Was this helpful? Yes
By: Tom
Nov 23, 2015
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Hi Gary, it has been a pleasure dealing with you and will be more then happy to be of service in the future. Feel free to pop in at any time.....
Areas covered
  • EX19
  • Okehampton
  • EX20
  • EX21
  • TQ13
  • PL19
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 82% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £12,300
  • Max: £2,750,000

Letting
  • Min: £0
  • Max: £0

NAEA ARLA RICS TDS Move With Us


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
7 0 11 0 56 0 39 0 7 1
Tom Hall Tom Hall
Senior Negotiator
37 reviews

About Tom Spending many years in Customer Service has taught me the value of honesty, trust and professionalism. As a customer I would expect these traits no matter what the industry is, and working for Bradley View full profile
Joshua Stacey Joshua Stacey
Negotiator
8 reviews

About Joshua I started my career with Bradleys as an apprentice in 2015 having previously worked in retail for 6 years. During this time I have gained a lot of experience in customer service and this helped me to View full profile
Denise Goulbourn Denise Goulbourn
2 reviews

About Denise No description set View full profile
David Brooks David Brooks
Manager
0 reviews

About David I have been involved in Estate Agency for more than 30 years and have worked in large cities and very rural areas. I therefore have an unrivalled knowledge of the housing market and am comfortable wit View full profile

Job vacancies

Please see a list of jobs available

Fees

Bradleys is pleased to offer a tailor made fee package for clients. The package can include conveyancing on the sale of the property. Please call us for a Free Market Appraisal where our packages can be discussed in more detail.
Last updated at 1:56 PM 09/09/2016 by David Brooks

Complaints Procedure

1. Bradleys is a Member of The Property Ombudsman's Scheme and aims to provide the highest standards of service to all our Customers. To ensure that your interests are safeguarded, an Internal Complaints Procedure has been implemented. This provides for the matter to be dealt with internally by the Office Manager or the Department Head. In the event that we are not able to deal with the matter to our mutual satisfaction after following our Internal Complaints Procedure you may refer your complaint in writing to the Property Ombudsman.



2. If you believe you have a complaint, please write in the first instance to the Office Manager or the Department Head at the address of the relevant office.



3. Your complaint will be acknowledged within 3 working days, investigated thoroughly in accordance with the established in-house Procedures, and a reply sent to you within 21 working days of receipt of your letter.



4. If you are not satisfied with the outcome of the initial investigation, you are provided with a further opportunity to have the complaint reviewed by our Managing Director at the address given below:




Mr Francis Marshall FNAEA

Bradleys Group Head Office

7 Stevenstone Road

Exmouth

Devon

EX8 2EP

Last updated at 1:56 PM 09/09/2016 by David Brooks

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