• Tom Hall
    Tom Hall
  • Joshua Stacey
    Joshua Stacey
  • David Brooks
    David Brooks
*** WINNERS OF THE BEST ESTATE AGENT IN OKEHAMPTON 2016 *** Bradleys Okehampton office sits in a prominent location on the main thoroughfare in the centre of town, offering an advantageous position with extensive window displays. The branch is managed by David Brooks who has over 35 years experience in the property industry. The team at Okehampton thrive on providing a friendly, enthusiastic and professional service, dedicated to getting the very best results for all of their clients whilst del Read full description...ivering fist class customer service. With a philosophy of delivering the Complete Property Service, Bradleys not only sell and let properties but offer departments for Surveys, Independent Mortgage Advice, Conveyancing, Property Insurance and Auctions, as well as Land and Luxury Homes. The office has recently been awarded by allAgents β€œBest Estate Agent In Okehampton 2016”. Bradleys Okehampton Branch are available to answer any of your enquiries with opening hours 8:45am – 6pm on weekdays, 9am- 4pm on Saturdays with and a customer service department available until 10pm 7 days a week.
Aug 03,2017
Minithumbup
Tom Hall
By: 'SB'
Aug 03,2017
2 people found
this helpful
Tom recently carried a probate valuation of my parents property and he arrived just prior to the appointment & he conducted himself in a very professional manner at this difficult time for my surviving family member. I would thoroughly recommend Tom & Bradleys Okehampton branch if required this service again....
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Comment on agent fees
Very Good
Was this helpful? Yes
By: Tom
Aug 03, 2017
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Thank you for you kind review, SB. I hope we can be of assistance again in the future. Tom ...
Jul 15,2017
Minithumbup
Tom Hall
Joshua Stacey
By: 'Emma'
Jul 15,2017
2 people found
this helpful
Excellent service, really lovely staff, very friendly and so helpful in our purchase. Would recommend this branch to anyone. Fantastic!...
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Comment on agent fees
N/A
Was this helpful? Yes
By: Tom
Jul 24, 2017
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Hello Emma, it has been a pleasure assisting you with your purchase and we all wish you the best in your new home. Tom ...
Jun 30,2017
Minithumbup
Tom Hall
David Brooks
By: 'Lee Rose'
Jun 30,2017
3 people found
this helpful
From my point of view, I could not have asked for more from you guys. We were kept informed throughout. Everyone that I spoke to were friendly & helpful...
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Comment on agent fees
I am no expert, but I believe the fee's are in line with what other agents charge
Was this helpful? Yes
By: Tom
Jun 30, 2017
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Hi Lee, congratulations on your move and best of luck from all of us here at Bradleys! We hope we can be of help again in the future. Tom ...
Jun 30,2017
Minithumbup
Joshua Stacey
Tom Hall
By: 'A&J Newton'
Jun 30,2017
1 people found
this helpful
Two aspects of the Bradleys service. 1. Purchase it was slow, it was annoying, it was hindered by solicitors, however Bradley ( Josh ) kept us as fully informed as he could under difficult circumstances. 2. Rental, very good very slick to get people through the door and plenty of them. Never used an agent to let before and we have to say all was good until Bradleys Move In team and Van Mildert came on the scene and it seemed to take for ever to get things going ... we had to chase and cha...
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Comment on agent fees
Again never used an agent before but we knew what the costs would be and chose that route so no complaints. Would we look for a more economic on line type rental next time ? Perhaps.
Was this helpful? Yes
Jun 27,2017
Minithumbup
Joshua Stacey
By: 'Rhi'
Jun 27,2017
1 people found
this helpful
We always felt listened to and Joshua worked really hard to get things sorted quickly for us and communicated with us the whole time, with step by steps....
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Comment on agent fees
The agent fees were a little high and we did not know that we had to pay the rent and deposit and then the rent again to the agency.
Was this helpful? Yes
Jun 03,2017
Minithumbup
Tom Hall
By: 'Jo N'
Jun 03,2017
1 people found
this helpful
We found Tom to be reliable, honest and easy to work with. He brought loads of viewers to the house and never gave up hope of a sale, and he kept us optimistic too. He remained calm and worked hard to keep the process going and see us all home!...
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Comment on agent fees
Fair
Was this helpful? Yes
By: Tom
Jun 05, 2017
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Thank you for lovely review, Jo! We wish you all the best from and hope to help again in the future. ...
May 23,2017
Minithumbup
Tom Hall
By: 'Pete'
May 23,2017
2 people found
this helpful
Really pleased with the service provided. The sale was a very drawn out process but Tom knew what was happening a every step and did all he could to keep things moving in the right direction....
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By: Tom
Jun 02, 2017
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Thank you, Pete. It is never easy buying the 100% freehold of a property when 55% is owned by a housing association and 45% by a private party but the process went very smoothly and I am sure you will not be disappointed with your new home! All the best, Tom. ...
Mar 27,2017
Minithumbup
Tom Hall
By: 'The Chasteys'
Mar 27,2017
3 people found
this helpful
Tom has been a brilliant estate agent managing the purchase of our property. Always polite, friendly and efficient working hard to keep everyone informed and on track. I wouldn't hesitate to recommend him!...
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Comment on agent fees
No comment - we are purchasers not sellers.
Was this helpful? Yes
By: Tom
May 23, 2017
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Thank you, Chasteys! It has been a pleasure helping you in your purchase and I really hope you enjoy your new home, which I am sure you will! ...
Jan 26,2017
Minithumbup
Tom Hall
By: 'M Hall'
Jan 26,2017
4 people found
this helpful
Very thorough, polite. Listened, took careful good notes and produced a very good description of the property. Good client attitude....
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Was this helpful? Yes
By: Tom
May 23, 2017
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Thank you both for your kind review. We wish you the best of luck and hope to hear from you again in the future! ...
Dec 23,2016
Minithumbup
Tom Hall
David Brooks
By: 'Mike and Linda Moore'
Dec 23,2016
5 people found
this helpful
First class service from a first class team always there to help and to give advice when needed thank you all....
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Comment on agent fees
A little on the high side
Was this helpful? Yes
By: Tom
Jan 03, 2017
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Mike & Linda, thank you both for your kind words! It has been a pleasure helping you with your sale and we hope you enjoy your new home in Okehampton. Please feel free to pop in if you are ever passing! ...
Dec 07,2016
Minithumbup
David Brooks
By: 'Andrew E'
Dec 07,2016
5 people found
this helpful
Very helpful and understanding agent, swift to respond whenever I had any queries. Whole process very smooth and I would recommend to everyone....
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Comment on agent fees
N/A
Was this helpful? Yes
By: David Brooks
Dec 08, 2016
View all comments (1)
Many thanks for this very kind review. It really does mean a lot to both me and the team ...
Nov 29,2016
Minithumbup
Tom Hall
Joshua Stacey
By: 'Cathy & David "O"'
Nov 29,2016
4 people found
this helpful
Staff were always welcoming, friendly & helpful. The Vendors solicitors were particularly unhelpful but Tom Hall chased them regularly to try to achieve completion on schedule....
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Comment on agent fees
Does not apply as we were buying through Bradley's, not selling.
Was this helpful? Yes
By: Tom
Nov 29, 2016
View all comments (1)
Cathy & David, thank you for your kind review. I hope you are both enjoying your new home and we look forward to hearing from you again in the future. Regards, Tom. ...
Nov 28,2016
Minithumbup
By: 'Devon Girl'
Nov 28,2016
4 people found
this helpful
Following an initial false start earlier in the year (we'd changed our minds were to move to) on each occasion the valuing estate agents were commissioned by Help-to-Move agencies; we recommended they use Bradleys (one of three local valuers) after the Exeter branch had previously been so helpful - and professional - in selling my mother's property. Our experience with the Okehampton branch, and in particular Tom Hall, was excellent, firstly in confirming the correct valuation for the property...
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Comment on agent fees
Not applicable
Was this helpful? Yes
By: Tom
Nov 28, 2016
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Thank you for your very kind words, 'Devon Girl'. I really hope you enjoy your new home (once they finish building it) and it was a pleasure meeting you and assisting with your move. Best of luck, Tom. ...
Nov 28,2016
Minithumbup
Joshua Stacey
By: 'Peter law'
Nov 28,2016
4 people found
this helpful
I recently purchased a house using Bradley estate agents in Okehampton I found the staff member Josh Stacey very helpful in all enquiries I had and always taking the time to call me back and let me know what was happening...
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Comment on agent fees
The agent fees will not applicable to me because I was only buying a house
Was this helpful? Yes
Oct 01,2016
Minithumbup
Tom Hall
By: 'EEE &VEE'
Oct 01,2016
5 people found
this helpful
We found Tom Hall very professional in his dealing with us, from the start to the end, we found him very informative, going through all options in which to take, ie to sale or rent etc. Also follow up phones calls. Tom explained to us how Bradleys Estate Agents work....
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Comment on agent fees
N/A
Was this helpful? Yes
Sep 09,2016
Minithumbup
Tom Hall
Joshua Stacey
By: 'Esther'
Sep 09,2016
6 people found
this helpful
We were very happy with the service we received from Bradleys. The sale of the property went very smoothly. Excellent service!...
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Comment on agent fees
As expected
Was this helpful? Yes
By: Tom
Sep 23, 2016
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Hi Esther, It was a pleasure assisting in your sale and we look forward to helping you again in the future! ...
Jul 28,2016
Minithumbup
Tom Hall
Joshua Stacey
By: 'Lindsay'
Jul 28,2016
7 people found
this helpful
Both Joshua and Tom were extremely helpful ,honest and competent throughout the buying process. They were always there at the end of the phone and able to answer any queries and sort any issues. Thank you so much....
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Was this helpful? Yes
By: Tom
Sep 23, 2016
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Hi Lindsay, We really hope you are enjoying your new home! If you need any help in the future please feel free to pop in and see us. ...
Jul 17,2016
Minithumbup
Joshua Stacey
Tom Hall
By: 'Esme'
Jul 17,2016
7 people found
this helpful
Bradleys staff at Okehampton were very good at keeping us updated and informed with dates of viewings and feed back from the viewing clients. We would thoroughly recommend them and would use them again....
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Comment on agent fees
They were comparable in price to other estate agents.
Was this helpful? Yes
By: Tom
Sep 23, 2016
View all comments (1)
Hi Both, Thank you for your kind comments. We hope you are both well and look forward to helping you again in the future. ...
Apr 13,2016
Minithumbup
Tom Hall
Joshua Stacey
By: 'Sam white'
Apr 13,2016
8 people found
this helpful
Very connected and competent company. Keeping you in touch with all that is going on in your sale and helping you with all aspects off your property sale....
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Was this helpful? Yes
By: Tom
Apr 13, 2016
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Hi Sam, We hope you enjoy your new home and if you ever need us for anything in the future we will be more then happy to help! ...
Apr 11,2016
Minithumbup
Tom Hall
By: 'RMS Olympic'
Apr 11,2016
9 people found
this helpful
Tom always provided timely and comprehensive advice when needed, such that I felt relaxed and confident that my purchase was being handled by Bradleys in a professional manner. I feel that Tom maintained a balanced approach throughout by displaying a positivity towards progress whilst avoiding unwarranted pressure. I would like to thank him for a pleasant association, and wish him and his colleagues at Bradleys, Okehampton well for the future....
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Was this helpful? Yes
By: Tom
Apr 13, 2016
View all comments (1)
I hope you both enjoy your new home and we wish you all the best for the future! ...
Mar 30,2016
Minithumbdown
Julie Hurley
By: 'Southendian'
Mar 30,2016
5 people found
this helpful
I contacted Bradleys and two other agents in Okehampton for advice regarding a property purchase. Only Bradleys took the trouble to reply and their response was impressively quick. The guidance, freely given, was extremely helpful to me and pointed the way forward. It is rare to receive such helpful service nowadays and I do not hesitate in recommending Bradleys and Julie in particular. Thank you so much....
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What agent could do to change your mind?
No comment.
Attached Files
Comment on agent fees
No comment.
Was this helpful? Yes
Mar 07,2016
Minithumbup
Tom Hall
By: 'Mrs Scob.e'
Mar 07,2016
5 people found
this helpful
All staff at the Okehampton branch have been very helpful. Tom and Nick have always been at the end of the the telephone to answer my queries and nothing has been too much trouble. They have sold a house that was tricky to sell as it needed the right buyer who was prepared to renovate and give a structurally sound old house some tlc!...
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Comment on agent fees
fair
Was this helpful? Yes
By: Tom
Apr 13, 2016
View all comments (1)
Thank you for the kind review and it has been a pleasure assisting you in your sale. We wish you all the best in the future and would love to help you again should you need us! ...
Feb 29,2016
Minithumbup
Tom Hall
By: 'Heather'
Feb 29,2016
5 people found
this helpful
Tom was very polite and helpful when he showed us round our prospective new home. We are really pleased with the help we have received from Tom and the staff at Bradleys....
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Was this helpful? Yes
By: Tom
Apr 13, 2016
View all comments (1)
It has been a pleasure helping you with your purchase, Heather. I hope you enjoy your new home and wish you all the best for the future! ...
Feb 19,2016
Minithumbup
Tom Hall
By: 'Ian'
Feb 19,2016
4 people found
this helpful
Excellent, professional service from valuation through to end sale. I had other valuations but found Nic to be the best with his straight honest advice, professional approach and dedication in marketing and selling my property. The whole office were fantastic and Tom's hard work in helping my sale go through so quick with his calls several times a week updating me with the progress of my sale. There customer service is second to none which showed as they sold my property within a month of bein...
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Comment on agent fees
Good
Was this helpful? Yes
By: Tom
Apr 13, 2016
View all comments (1)
It is really satisfying to hear such positive feedback and it has been a pleasure helping you sell your home. All the best and I hope we can be of help again in the future! ...
Feb 13,2016
Minithumbup
By: 'movano'
Feb 13,2016
5 people found
this helpful
The team at Bradleys, Okehampton were acting for our purchase and we found that they were always helpful, knowledgeable and courteous. As we were moving from another county, we really appreciated their assistance with all sorts of things, including being at the property with the key on the day of completion, rather than our having to go to the office to collect it. This saved our having to search in an unknown area, which would have added to the stress on the move day, and also saved us time, ...
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Was this helpful? Yes
Jan 29,2016
Minithumbup
By: 'Robbie'
Jan 29,2016
4 people found
this helpful
The sale of our property has been quite long and had difficulties beyond anyone's control. The entire team were very supportive whilst we have been going through the process. Even Sarah gave up a day off in the afternoon one Saturday to show us around the house as I can only come back at weekends. Nothing could be too much trouble....
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Comment on agent fees
A little higher than I would have liked but that is easy to say as no one like to pay fees or VAT!
Was this helpful? Yes
Jan 27,2016
Minithumbup
By: 'good sale achieved'
Jan 27,2016
4 people found
this helpful
It was a pleasure to work with the Okehampton team, Nic, Sarah, Tom and Joshua were highly efficient, kept me well informed and updated at all times, working hard to secure my sale for me....
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Comment on agent fees
though the fee was very reasonable
Was this helpful? Yes
By: Tom
Apr 13, 2016
View all comments (1)
Thank you for you kind words! We wish you all the best in the future and are here if you ever need any help with selling, buying or renting. ...
Jan 19,2016
Minithumbup
Joshua Stacey
By: 'Jess and Jamie'
Jan 19,2016
5 people found
this helpful
We were extremely happy with the service we received from both Sarah and Joshua. All of their help and persistence paid off and allowed us to collect the keys to our first home just before Christmas. Very helpful and would definitely recommend Bradleys....
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Was this helpful? Yes
Jan 18,2016
Minithumbup
Tom Hall
By: 'Mrs Knight'
Jan 18,2016
5 people found
this helpful
We were very pleased with the excellent service we received from Bradley Estate agents especially Tom Hall's persistence and dedication in pursuing the sale of our house. Thank you all at Bradley's we would certainly recommend your services. Have a Merry Xmas Mrs and Mr Knight...
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Was this helpful? Yes
By: Tom
Apr 13, 2016
View all comments (1)
Thank you both for your kind words and I hope you enjoy the next chapter in your lives now your sale is complete! Best of luck ...
Jan 18,2016
Minithumbup
By: 'sheepwash'
Jan 18,2016
5 people found
this helpful
Okehampton office staff were always helpful throughout the difficult sale of our property. Thank goodness we had Nic Scorrer manager of the Okehampton branch fighting our corner, if it hadn't been for his negotiating skills I think we would of lost the sale long ago....
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Was this helpful? Yes
Areas covered
  • EX20
  • Okehampton
  • PL19
  • EX21
  • EX38
  • EX22
  • EX18
  • EX19
  • EX6
  • PL15
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
96% customers were satisfied with fees 82% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: Β£12,300
  • Max: Β£2,750,000

Letting
  • Min: Β£0
  • Max: Β£0

NAEA ARLA RICS TDS Move With Us


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
8 0 12 0 60 0 43 0 8 1
Tom Hall Tom Hall
Senior Negotiator
46 reviews

About Tom Spending many years in Customer Service has taught me the value of honesty, trust and professionalism. As a customer I would expect these traits no matter what the industry is, and working for Bradley View full profile
Joshua Stacey Joshua Stacey
Negotiator
11 reviews

About Joshua I started my career with Bradleys as an apprentice in 2015 having previously worked in retail for 6 years. During this time I have gained a lot of experience in customer service and this helped me to View full profile
David Brooks David Brooks
Manager
3 reviews

About David I have been involved in Estate Agency for more than 30 years and have worked in large cities and very rural areas. I therefore have an unrivalled knowledge of the housing market and am comfortable wit View full profile

Job vacancies

Please see a list of jobs available

Fees

Bradleys is pleased to offer a tailor made fee package for clients. The package can include conveyancing on the sale of the property. Please call us for a Free Market Appraisal where our packages can be discussed in more detail.
Last updated at 11:30 AM 09/12/2016 by David Brooks

Complaints Procedure

1. Bradleys is a Member of The Property Ombudsman's Scheme and aims to provide the highest standards of service to all our Customers. To ensure that your interests are safeguarded, an Internal Complaints Procedure has been implemented. This provides for the matter to be dealt with internally by the Office Manager or the Department Head. In the event that we are not able to deal with the matter to our mutual satisfaction after following our Internal Complaints Procedure you may refer your complaint in writing to the Property Ombudsman.



2. If you believe you have a complaint, please write in the first instance to the Office Manager or the Department Head at the address of the relevant office.



3. Your complaint will be acknowledged within 3 working days, investigated thoroughly in accordance with the established in-house Procedures, and a reply sent to you within 21 working days of receipt of your letter.



4. If you are not satisfied with the outcome of the initial investigation, you are provided with a further opportunity to have the complaint reviewed by our Managing Director at the address given below:


Mr Francis Marshall FNAEA

Bradleys Group Head Office

7 Stevenstone Road

Exmouth

Devon

EX8 2EP
Last updated at 11:30 AM 09/12/2016 by David Brooks

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