Newquay
The Bradleys office in Newquay has been open since 2004. Since then it has grown from strength to strength, helping people with every aspect of buying and selling property. The manager Richard and his local team have an in depth knowledge of Newquay and the surrounding area. Richard and his team truly believe and fully support the Bradleys aim to offer a professional and high customer service standard by providing The Complete Property Service thus echoing the Bradleys� motto
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“ Very Professional... ”

May 24,2018
Minithumbup
By: 'Linda Williams'
May 24,2018
0 people found
this helpful
first time using agents found Richard and his staff very helpful so easy for us he gave us a good understanding of their service. would recommend...
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Comment on agent fees
good
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“ Excellent service... ”

May 24,2018
Minithumbup
By: 'SET'
May 24,2018
1 people found
this helpful
I found the service from Bradley's thoroughly professional. Their clear and prompt communication meant I felt fully informed throughout the whole process. Furthermore, the friendly and helpful team assisted me beyond their remit, for example, in providing the contact details of a reliable house ...
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“ Excellent service... ”

May 23,2018
Minithumbup
By: 'Wendy & carl'
May 23,2018
0 people found
this helpful
Excellent service David always returned our phone calls or emails nothing was too much trouble. David had a lot of time for us explaining anything we didn't understand. 1st class service thank you so much...
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Comment on agent fees
Good
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“ Excellent... ”

May 21,2018
Minithumbup
By: 'David Neale'
May 21,2018
0 people found
this helpful
Shah met us to look at properties at Nansledan. He was not only courteous, but nothing was too much trouble. He was most honest and helpful and really did go 'the extra mile'. He has also followed up our visit by phone and made really ...
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“ Efficient and Approachable,... ”

May 01,2018
Minithumbup
By: 'Robert & Caroline'
May 01,2018
0 people found
this helpful
Richard and team are professional and friendly, with their help, this is the second property we have purchased through them...
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Comment on agent fees
Realistic fees
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“ Great Agents... ”

Apr 13,2018
Minithumbup
By: 'June n Barry T'
Apr 13,2018
0 people found
this helpful
Very helpful even in difficult times, honest and trusting, A++++ a very good team thanks. We would really reccommend them....
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Comment on agent fees
Good
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“ Professional and Enthusiasic... ”

Apr 11,2018
Minithumbup
By: 'EmmaS'
Apr 11,2018
0 people found
this helpful
Great experience with Shah from start to finish. Very professional and patient, he made the whole experience of buying my first home as straight forward as possible. Shah is very personable and he was always happy to answer my questions and I feel he went ...
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“ Charming and helpfull... ”

Apr 07,2018
Minithumbup
By: 'Rena'
Apr 07,2018
0 people found
this helpful
Shah was always a great delight to talk to and nothing seemed to be too much trouble for him. Polite and charming whilst very professional,...
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Comment on agent fees
I feel that the fees are on the high side - BUT - Bradleys sold my property within only a few days of them marketing it. You pay for what you get!
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“ Extremely helpful and professional... ”

Apr 04,2018
Minithumbup
By: 'mrshcbee'
Apr 04,2018
0 people found
this helpful
Purchasing property is probably the biggest investment most people will ever make. David and Shah went out of their ways to guide and assist. Questions - even the most trivial- were answered with patience and tact, and nothing was too much trouble. I cannot speak ...
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“ Natalie Reynolds... ”

Apr 02,2018
Minithumbup
By: 'Mike N'
Apr 02,2018
0 people found
this helpful
From our initial enquiry through to the completion (and even after we had moved in) Natalie couldn't have been more friendly and helpful. Always has a smile and made us welcome and kept us informed. Couldn't do enough to make what can be ...
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Mar 09,2018
Minithumbup
By: 'Richard'n'Jenny'
Mar 09,2018
1 people found
this helpful
Richard is incredibly attentive and considerate. Octavia was also always so incredibly helpful. It was always a pleasure to speak with them and Richard certainly knows the property market. He kept us informed every step of the way and was always full of very helpful ...
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Feb 16,2018
Minithumbup
By: 'Will and Katie'
Feb 16,2018
0 people found
this helpful
Natalie was a great and very knowledgeable as well as helpful all the way through the process. We felt no sales pressure either. Fantastic work, thank you.........
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Feb 14,2018
Minithumbup
By: 'EDLH'
Feb 14,2018
0 people found
this helpful
The team helped me with the purchase of my very first property and whilst it was not without its difficulties they were there to support me throughout the entire process, even after the sale had completed. A very friendly and helpful group of people that ...
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Feb 06,2018
Minithumbup
By: 'Steve newquay'
Feb 06,2018
0 people found
this helpful
Bradleys newquay have just sold another property for me, helpful, efficient and as ever got the job done. Great combined commission / solicitors deal too!...
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Comment on agent fees
Good
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Feb 02,2018
Minithumbup
By: 'Ben'
Feb 02,2018
0 people found
this helpful
Bought a house through Bradley's. Richard dealt with all of our questions promptly. We were very satisfied with the service...
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Feb 01,2018
Minithumbup
By: 'Mick & Jen'
Feb 01,2018
0 people found
this helpful
I could not honestly single out a single staff member who stood out. For me they are a great team, friendly bunch of professionals at what they do best which is customer service. They really do go that little extra mile for you. They actually ...
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Comment on agent fees
They offered me a package which included solicitors fees which was very reasonable for the amount of work they had to do for us.
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Feb 01,2018
Minithumbup
By: 'Odams'
Feb 01,2018
0 people found
this helpful
We were very happy with the way Bradleys and in particular Richard and Octavia have handled all our requests for information and their support in the purchase our new house. Friendly, helpful and professional , many thanks...
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Jan 20,2018
Minithumbup
By: 'Kez'
Jan 20,2018
0 people found
this helpful
Very personable and friendly. Informed me of scheduled viewings promptly. Emailing me feedback following house viewings was a great idea! Advised a very good mortgage advisor who made the buying/ selling process stress free....
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Comment on agent fees
Fees being paid for as part scheme
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Jan 16,2018
Minithumbdown
By: 'GotAHouseInTheEnd'
Jan 16,2018
0 people found
this helpful
Pushy and not helpful made my house buying experience very stressful and constantly hassled me both while I was away and at work....
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Comment on agent fees
Indifferent
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By: Lauren Boorn
Jan 25, 2018
View all comments (1)
Thank you for taking the time to comment upon Bradleys services. We take Customer Service very seriously and are sorry to hear you feel this way, if you could provide us with some more information we would be happy to look into this further. Please email kailogan@beagroup.co.uk. ...
Dec 21,2017
Minithumbup
By: 'Debbie Clarke'
Dec 21,2017
0 people found
this helpful
Natalie & Caroline where absolutely fantastic to deal with during our house purchase. They are incredibly professional, warm and friendly. A huge credit to your organisation....
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Comment on agent fees
N/a
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Dec 20,2017
Minithumbup
By: 'Alex'
Dec 20,2017
0 people found
this helpful
Very speedy responses to queries made what had been a difficult sale from our old house a smooth purchase. Octavia and the team in the office always very friendly....
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Comment on agent fees
Don't know I was buying
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Dec 01,2017
Minithumbup
By: 'Louise and Mark'
Dec 01,2017
0 people found
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We have had a very positive experience up until this point (sale agreed). Kath has been enthusiastic, positive, professional and friendly throughout. If she has been out of office when we have attempted contact, her colleagues have been most helpful and she has always followed ...
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Nov 21,2017
Minithumbup
By: 'Mrs D'
Nov 21,2017
0 people found
this helpful
Bradley's Newquay have been very helpful and supportive during the time they have rented out my apartment. The staff are always cheerful and friendly whenever I call into the office. When I had the misfortune to end up with a tenant who wouldn't ...
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Comment on agent fees
Good
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Nov 20,2017
Minithumbup
By: 'Darren H.'
Nov 20,2017
0 people found
this helpful
After attempting to sell my apartment for almost 2 years off and on with an alternative agent I finally made the decision to switch to Bradley's in Newquay. From the outset I found them to be very professional and personable. The service was excellent and ...
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Comment on agent fees
All fees are too high in the industry! However I was pleased that Richard was able to reconsider the fees with his line manager in order to make the deal happen.
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Nov 06,2017
Minithumbup
By: 'Bradley’s Newquay, great estate agents.'
Nov 06,2017
0 people found
this helpful
Bradley's in Newquay were extremely helpful throughout the selling of my house. Couldn't find anything bad to say, only good things. Would definitely use them again....
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Comment on agent fees
Think you get what you pay for, and a good price compared to the other estate agents I got in touch with.
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Nov 02,2017
Minithumbup
By: 'Yvonne'
Nov 02,2017
0 people found
this helpful
I would highly recommend the team at Bradley's, my house was sold in a day. The team kept me up dated through the whole process. Bradley's wasn't my first choice, I really wish it had been, I waisted six months with a ...
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Comment on agent fees
Fair
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Oct 25,2017
Minithumbup
By: 'Rich'
Oct 25,2017
0 people found
this helpful
Richard, Shah and David - all very helpful and professional. Customer service was really good and willing to help in every aspect....
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Comment on agent fees
Good
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Oct 24,2017
Minithumbup
By: 'Janet Lau'
Oct 24,2017
0 people found
this helpful
Excellent pro-active letting and sales teams. Received regular updates on lettings progress and tenants maintenance of property. Resolved any maintenance issues quickly and competently. Helping our family with a sale during a difficult time with understanding, compassion and efficiency. Unlike any other agent we have ...
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Comment on agent fees
In line with market
Was this helpful? Yes
Oct 23,2017
Minithumbup
By: 'L.S. HILLIER'
Oct 23,2017
0 people found
this helpful
Excellent service and friendly patient staff, which got the results. My house now completes in a week. A big thank you to everyone in the Newquay office :-)...
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Comment on agent fees
Very good
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Oct 20,2017
Minithumbup
By: 'Tropicana'
Oct 20,2017
0 people found
this helpful
The whole team at Bradley's Newquay have been very supportive and helpful in this stressful time of selling my house. I would recommend Bradley's estate agents to everyone!! I would like to thank the whole team for all the advice and guidance and ...
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Comment on agent fees
Good
Was this helpful? Yes
Areas covered
  • TR7
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
93% customers were satisfied with fees 83% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £34,000
  • Max: £540,000

Letting
  • Min: £0
  • Max: £84,000

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
10 0 25 0 51 0 71 1 14 0

Fees

Bradleys is pleased to offer a tailor made fee package for clients. The package can include conveyancing on the sale of the property. Please call us for a Free Market Appraisal where our packages can be discussed in more detail.
Last updated at 1:00 PM 06/02/2018 by Richard

Complaints Procedure

1. Bradleys is a Member of The Property Ombudsman's Scheme and aims to provide the highest standards of service to all our Customers. To ensure that your interests are safeguarded, an Internal Complaints Procedure has been implemented. This provides for the matter to be dealt with internally by the Office Manager or the Department Head. In the event that we are not able to deal with the matter to our mutual satisfaction after following our Internal Complaints Procedure you may refer your complaint in writing to the Property Ombudsman.



2. If you believe you have a complaint, please write in the first instance to the Office Manager or the Department Head at the address of the relevant office.



3. Your complaint will be acknowledged within 3 working days, investigated thoroughly in accordance with the established in-house Procedures, and a reply sent to you within 21 working days of receipt of your letter.



4. If you are not satisfied with the outcome of the initial investigation, you are provided with a further opportunity to have the complaint reviewed by our Managing Director at the address given below:


Mr Francis Marshall FNAEA

Bradleys Group Head Office

7 Stevenstone Road

Exmouth

Devon

EX8 2EP
Last updated at 1:00 PM 06/02/2018 by Richard

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Branch - Newquay, TR7