• Michelle Rich
    Michelle Rich
  • Richard Martyn
    Richard Martyn
  • Octavia Withers
    Octavia Withers
Newquay
The Bradleys office in Newquay has been open since 2004. Since then it has grown from strength to strength, helping people with every aspect of buying and selling property. The manager Richard and his local team have an in depth knowledge of Newquay and the surrounding area. Richard and his team truly believe and fully support the Bradleys aim to offer a professional and high customer service standard by providing The Complete Property Service thus echoing the Bradleys’ motto of
Read full description... ‘People Serving People’.
May 25,2017
Minithumbup
By:
May 25,2017
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Much more professional and pro-active than any other agents we contacted in Newquay. After a disapointing start with another agent we moved to Bradleys because they were very professional and gave us the confidence that they were the best team to market our property, manage the prospective purchasers properly, help with the negotiation on price Vs purchaser position and manage the chain. Would definatley recommend Bradleys Newquay - don't go anywhere else, its not worth the hassle to try to sav...
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Comment on agent fees
Initially we thought the fees seemed to be a little higher than other local agents, however it does seem that you get what you pay for. When you consider that the service provised by Bradleys is not just about listing the property on the market, but also following up the parties up and down the chain - the fees seem tobe very reasonable.
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May 23,2017
Minithumbup
Richard Martyn
Octavia Withers
By:
May 23,2017
0 people found
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Both Richard Martyn and Octavia Withers very professional, efficient and helpful members of staff. They made the process easy and as pain free as could be. Found them both to be very open and honest on time frames and expectations....
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Comment on agent fees
Fee's are standard for the area, the service from the staff was worth the cost.
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May 22,2017
Minithumbup
Michelle Rich
Octavia Withers
By:
May 22,2017
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The team at Newquay are professional friendly with a totally 'Can do' attitude. They helped me buy a property through an extremely difficult time and held my hand through the process. I cannot thank them enough for their understanding, kindness and above all wise and honest guidance. Thank you!!!...
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Comment on agent fees
Good
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May 22,2017
Minithumbup
Octavia Withers
By:
May 22,2017
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Octavia has always been very helpful throughout all my dealings with Bradley's. She handles everything with care and professionalism. I would highly recommend her. Five stars!...
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Comment on agent fees
The fees are fairly standard. It's pricey to get into a flat with Bradley's but you do get excellent service for that money. Any problems with the flat have always been dealt with very quickly.
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Feb 06,2017
Minithumbup
Richard Martyn
By:
Feb 06,2017
0 people found
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A friendly and knowledgeable service, giving advice when asked for and suggestions that helped sell my house quickly. Always went the extra mile to ensure my interests were best served....
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Comment on agent fees
Went for the everything included package that seemed expensive but wasn't. Included solicitors fees and they arranged my solicitor who was amazing
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Dec 14,2016
Minithumbup
Michelle Rich
Octavia Withers
By:
Dec 14,2016
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From searching for Properties throughout the Newquay area (that met my specific requirements) and each process through to Completion, Michelle has been exemplary, and the service I received was faultless throughout. Between Michelle and Octavia I was continually updated (without having to chase for information) and never had an issue when making contact directly. The advice and mediation between parties was also commendable. I have no trouble recommending their services to anyone purchasing a pr...
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Dec 08,2016
Minithumbup
Michelle Rich
Octavia Withers
By:
Dec 08,2016
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A big thank you to Michelle, Octavia and Richard, all lovely people, who have been great throughout the marketing and selling of our house. They are always very friendly, helpful, punctual on house visits and offered excellent advice on the sale of our house. They did a wonderful job on promoting our house with lots of good photos and full description, resulting in plenty of viewings and a sale. They also did lots of chasing up behind the scenes to make sure the sale went through smoothly. We ar...
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Comment on agent fees
the price included solicitor and we didn't get any other quotes so can't compare to other agents pricing, We used Bradleys in Taunton previously, we were happy with the company so went straight to them this time
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Dec 06,2016
Minithumbup
Michelle Rich
By:
Dec 06,2016
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Kelly and Michelle were extremely helpful, received superb service from both of them. Would definitely recommend them to anyone else....
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Oct 15,2016
Minithumbup
Richard Martyn
Michelle Rich
By:
Oct 15,2016
0 people found
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We have just purchased our first home through Bradleys Newquay. A fantastic professional and knowledgeable team. All the staff are exceedingly helpful, informative and always polite. We would not hesitate to get in touch with the Newquay team should we be looking to sell or buy in the future....
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Comment on agent fees
n/a
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Sep 30,2016
Minithumbup
Michelle Rich
Richard Martyn
By:
Sep 30,2016
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michelle,richard & kelly went out of their way to help us sell our house.We had a lot of ups and downs,disappointments and heart ache along the way,but without their expertise and determination we would have never sold our property....
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Comment on agent fees
good, well worth it.
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Aug 05,2016
Minithumbup
By:
Aug 05,2016
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Special Agent Kelly......fantastic! Did a great job for helping us each step of the way in buying our new home, always followed up quickly any questions and always called/e-mailed back promptly. Highly professional throughout and made the whole process run smoothly, so nice too! Thanks Kelly....
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Comment on agent fees
Good
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Aug 02,2016
Minithumbup
By:
Aug 02,2016
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Oustanding performance by the team were very professional and helpful. Kelly was especially helpful. Would definitely recommend them to other prospective sellers/buyers....
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Jul 27,2016
Minithumbup
Michelle Rich
Richard Martyn
By:
Jul 27,2016
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We have been delighted with the service we received from the team at Bradleys in Newquay with the assistance of the sale of our flat. Bradleys identified a really good buyer and we were kept informed at every step of the way of the negotiations. Everyone in the office was able to pick up and deal with a query or follow up on an issue. Telephone calls and emails were promptly dealt with. Couldnt have asked for more, really....
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Comment on agent fees
Competitive
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Jul 19,2016
Minithumbup
By:
Jul 19,2016
0 people found
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Kelly sold our house in 3 weeks if you are selling I would defo go with Bradley's the house I sold was in Cornwall I live in Manchester if carlsberg sold property they would do like Bradley's...
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Comment on agent fees
Not bad
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Jul 07,2016
Minithumbup
Michelle Rich
Octavia Withers
By:
Jul 07,2016
0 people found
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All the staff at Bradleys made the renting of my new home a pleasurable and stress free experience. All staff deal with any of the issues and there is no being referred to 1 person dealing with the rental. Compared to other agents I have used Bradleys are by far the best and I would always use them as my first choice. Thanks for everything I love my house...
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Comment on agent fees
Not applicable as I only paid a standard reference fee
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Jun 15,2016
Minithumbup
Richard Martyn
By:
Jun 15,2016
0 people found
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From the first phone conversation with Kelly I knew I could do business with this agency. I was seeking buy-to-let investment -- with trepidation. Kelly immediately put my mind to rest by answering my many questions. I met Richard at the prospective property and was made to feel hopeful that things would all come right and I'd have tenants in a few short months and be able to generate needed income. (This -- despite the flat being in the throes of total refurbishment.) Kelly handled my offe...
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Comment on agent fees
The fees seem perfectly reasonable, particularly with the special offer for those doing the entire transaction of buy-to-let within Bradleys.
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May 23,2016
Minithumbup
Octavia Withers
Richard Martyn
By:
May 23,2016
0 people found
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I visited the Newquay branch to give my requirements for purchasing a property in town and Octavia was most helpful giving me the details of a property that was just coming onto the market that she felt matched what we required perfectly and took me to see it. She could tell I loved the house and she used to live nearby and reassured me about the area and distances to the beaches etc and loved the house too. Unfortunately we felt we couldn't afford the property and started the purchase of a lowe...
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Comment on agent fees
good
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May 13,2016
Minithumbup
Michelle Rich
By:
May 13,2016
0 people found
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One has to hand it to these guys. It took 2 years. There were many twists and turns and a couple of car crashes on the way, for which they were not in the least responsible. Yet they stuck at it. And finally, due to the tenacity of Michelle, Kelly, Richard and all the Newquay team, they pulled off the sale of our house. Highly recommended...
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Comment on agent fees
Ok
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Apr 11,2016
Minithumbup
Richard Martyn
Michelle Rich
By:
Apr 11,2016
0 people found
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Great service from all at Bradleys! We were very happy all round. They kept us better informed than our solicitors and chased information when needed. Sold our house at almost exactly the original valuation, which is pretty good going!...
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Comment on agent fees
Competitive rate which I felt they worked hard for.
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Apr 04,2016
Minithumbup
Michelle Rich
By:
Apr 04,2016
0 people found
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All the staff we dealt with at Bradleys Newquay were professional and knowledgeable. They pursued the purchase of our property through to completion diligently, liaising with all parties to ensure a smooth transaction as you would expect - sadly too few agents take the selling of property as seriously. Michelle was very attentive, however, other staff deserve mention as they were also excellent - Natalie, Kelly, and Wendy. A big thank you to you all for making our buying experience a good one....
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Comment on agent fees
N/A
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Mar 23,2016
Minithumbup
Michelle Rich
By:
Mar 23,2016
0 people found
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We have just purchased a house via Bradleys and they have been the best agents I have ever dealt with. They ensured the house I was buying went through keeping me up to date and they also provided more information than my own estate agents with regards to the house we were selling. This ensured the chain did not break but also gave us peace of mind when we had a lack of information. Next time we are selling a house we will use Michelle and her team. We learnt the hard way that not all levels ...
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Comment on agent fees
N/A
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Mar 17,2016
Minithumbup
Richard Martyn
By:
Mar 17,2016
0 people found
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My husband and I have just purchased an apartment in Newquay and Bradley's have been extremely accommodating from arranging viewings at the drop of a hat to negotiating with the seller and us to agree the best way forward. They have succeeded in making this transaction very smooth when it's usually a very stressful process. Thanks and kind regards Elaine and Paul Phillips...
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Comment on agent fees
N/A
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Mar 16,2016
Minithumbup
Michelle Rich
By:
Mar 16,2016
0 people found
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Helen & Michelle were amazing! Helen introduced us to the house; she was extremely friendly & professional during the viewing & always got answers to questions quickly. Once our offer was accepted Michelle was then there to take us through the rest of the buying process. I couldn't have asked for a better agent! Always friendly & supportive. The process was almost fun! ;-) she made my ´first time buyers´ experience stress-free! I would definitely recommend to anyone l...
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Comment on agent fees
Fair fees and they recommended a brilliant solicitor who was also just as helpful and friendly.
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Mar 10,2016
Minithumbup
Richard Martyn
By:
Mar 10,2016
0 people found
this helpful
I'd like to include Michelle Rich as well in my review. All three of you provided a service that far surpassed my experience of other estate agents. You are proactive in your approach, realistic and honest in your advice. You made us feel valued as customers and were always quick to get back to us when queries arose. Additionally, it a refreshing to witness the work you did not just in marketing our property but your continued efforts and telephone calls to reach completion. Thank you, you c...
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Comment on agent fees
Not much room for negotiation with lower priced properties but I guess you get what you pay for.
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Mar 10,2016
Minithumbup
Michelle Rich
Richard Martyn
By:
Mar 10,2016
0 people found
this helpful
Friendly and positive always ready to help.If you have any problems they do there utmost to help.Our solicitors were very poor but the staff at Bradley's were excellent!!! Would highly recommend them....
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Comment on agent fees
Buyer
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Feb 26,2016
Minithumbup
By:
Feb 26,2016
0 people found
this helpful
Fabulous service, very friendly and professional. Excellent communications at every stage of our acquisition. Would highly recommend Bradleys to all....
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Comment on agent fees
Reasonable fees.
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Feb 22,2016
Minithumbup
Michelle Rich
Richard Martyn
By:
Feb 22,2016
0 people found
this helpful
How refreshing to find a group that actually work as a team and make a huge effort to update with any developments immediately, rather than the customer having to chase for information. Although I mainly dealt with Michelle and Richard all members of the team were helpful and acted instantly to resolve any queries. The excellent communication between team members meant I never had to chase. A pro- active rather than reactive team. Life would be so much easier if there were more companies like th...
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Comment on agent fees
Good
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Feb 22,2016
Minithumbup
Richard Martyn
By:
Feb 22,2016
0 people found
this helpful
Dealt with Richard from day one of purchasing our first property. Richard was nothing but helpful and understanding. Himself and Bradley's Estate Agents Newquay made the whole process easy and straight forward. Would defiantly recommend and hope one day we will work together again. Andrew...
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Comment on agent fees
N/A
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Feb 19,2016
Minithumbup
By:
Feb 19,2016
0 people found
this helpful
Really helpful and great knowledge on the properties. Very friendly and welcoming, which made us feel we were able to talk to her comfortably about our queries. Left us feeling like she was working for everyone's best interests....
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Comment on agent fees
Seems to be a fairly standard rate of agency fee and ideally that will ensure a reciprocal relationship between; landlord, tenant and agency.
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Feb 17,2016
Minithumbup
Michelle Rich
Richard Martyn
By:
Feb 17,2016
0 people found
this helpful
Richard was extremely friendly yet professional during our viewing; he was knowledgeable about the area and the property. Once our offer was accepted Michelle was there throughout the transaction to guide us through and help with any queries we may have. Both Michelle and Richard shared our enthusiasm making the experience a very calm, smooth and excitable time. Highly recommended!...
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Comment on agent fees
N/A - I was buying so didn't have to pay them!!
Was this helpful? Yes
Areas covered
  • TR7
  • Newquay
  • TR8
  • TR9
  • PL26
  • PL30
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
92% customers were satisfied with fees 87% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £34,000
  • Max: £479,950

Letting
  • Min: £0
  • Max: £84,000

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
7 0 23 0 36 0 52 0 9 0
Michelle Rich Michelle Rich
Sales Manager
51 reviews

About Michelle Studying interior design led to my career with Bradleys during 2001. Gaining experience across most South East Cornwall offices, I became manager of Launceston office during 2006 and began managing t View full profile
Richard Martyn Richard Martyn
Branch Manager
37 reviews

About Richard I am a family man who was in the building trade for 10 years. i fancied a career change and wanted a job which offered good job satisfaction. I couldn't think of better job satisfaction than help peop View full profile
Octavia Withers Octavia Withers
Negotiator
7 reviews

About Octavia I started my career in 2015 as an Apprentice Negotiator after just finishing my A levels. I have moved about quite a lot around the South West, but have now been settled and spent quite a few years View full profile

Job vacancies

Please see a list of jobs available

Fees

Bradleys is pleased to offer a tailor made fee package for clients. The package can include conveyancing on the sale of the property. Please call us for a Free Market Appraisal where our packages can be discussed in more detail.
Last updated at 3:05 PM 05/01/2016 by allAgents

Complaints Procedure

1. Bradleys is a Member of The Property Ombudsman's Scheme and aims to provide the highest standards of service to all our Customers. To ensure that your interests are safeguarded, an Internal Complaints Procedure has been implemented. This provides for the matter to be dealt with internally by the Office Manager or the Department Head. In the event that we are not able to deal with the matter to our mutual satisfaction after following our Internal Complaints Procedure you may refer your complaint in writing to the Property Ombudsman.



2. If you believe you have a complaint, please write in the first instance to the Office Manager or the Department Head at the address of the relevant office.



3. Your complaint will be acknowledged within 3 working days, investigated thoroughly in accordance with the established in-house Procedures, and a reply sent to you within 21 working days of receipt of your letter.



4. If you are not satisfied with the outcome of the initial investigation, you are provided with a further opportunity to have the complaint reviewed by our Managing Director at the address given below:


Mr Francis Marshall FNAEA

Bradleys Group Head Office

7 Stevenstone Road

Exmouth

Devon

EX8 2EP
Last updated at 3:05 PM 05/01/2016 by allAgents

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