• Staff picture
    Michelle
  • Staff picture
    Natalie
  • Staff picture
    Kelly
  • Staff picture
    Richard
  • Staff picture
    Octavia
  • Staff picture
    Kathleen
  • Staff picture
    Shah
  • Staff picture
    David
Newquay
The Bradleys office in Newquay has been open since 2004. Since then it has grown from strength to strength, helping people with every aspect of buying and selling property. The manager Richard and his local team have an in depth knowledge of Newquay and the surrounding area. Richard and his team truly believe and fully support the Bradleys aim to offer a professional and high customer service standard by providing The Complete Property Service thus echoing the Bradleys� motto
Read full description...of �People Serving People�.

“Purchase of 41 Crantock Street...”

Jan 19,2019
Minithumbup
Richard
By: 'Stringers'
Jan 19,2019
0 people found
this helpful
We have just completed on a house that Richard sold us. He was very down-to-earth and straight with us. He was responsive to our queries and did help sort out some issues behind the scenes. His knowledge of the area was very good....
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Comment on agent fees
not applicable
Was this helpful? Yes

“Simply the Best...”

Jan 09,2019
Minithumbup
Kathleen
Octavia
By: 'Phil & Caroline Stone'
Jan 09,2019
0 people found
this helpful
We have singled out the two people who we dealt with the most, when we sold our home through Bradleys Estate Agents in Newquay. Kath & Octavia, were very professional in their work, and left no stone unturned, and nothing to chance. I must also say ...
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Comment on agent fees
Worth every penny that we were charged.
Was this helpful? Yes

“Excellent service...”

Jan 09,2019
Minithumbup
Kathleen
By: 'idtreasure'
Jan 09,2019
0 people found
this helpful
We initially chose Bradleys Estate Agents, as we have tended to see more Sold agent boards for them than for anyone else. Although Bradleys aren't the cheapest, you certainly get what you pay for - we have had friendly, professional, guidance throughout. Above all though ...
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Comment on agent fees
The fees are in line with the service that we have received.
Was this helpful? Yes

“Professional, friendly and efficient...”

Dec 22,2018
Minithumbup
Kathleen
Octavia
By: 'Seller Holywell Bay'
Dec 22,2018
0 people found
this helpful
We used Bradley's Newquay to sell our property and dealt mainly with Kathleen. She was friendly, approachable and professional at all times, as were all members of the Newquay team involved in the sale. We were kept fully updated at all times and, from valuation ...
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Comment on agent fees
Good
Was this helpful? Yes

“Stressed customers...”

Dec 21,2018
Minithumbup
Kathleen
Octavia
By: 'Sue'
Dec 21,2018
0 people found
this helpful
Kathleen and Octavia could not have been more helpful Kathleen found us a house very quickly and Octavia showed us around the house all very professional and without fuss thanks for being there when we needed you sue and David...
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Comment on agent fees
Good
Was this helpful? Yes

“5 Bridge Hill...”

Dec 10,2018
Minithumbup
Michelle
Richard
By: 'Barry & Paula'
Dec 10,2018
0 people found
this helpful
The whole team at Bradley's have been excellent. From taking good quality pictures of our property to great marketing. They then sold our property almost immediately and then continued to chase the whole sale through to completion. They were always available to assist us with ...
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Comment on agent fees
Not the cheapest but certainly worth every penny.
Was this helpful? Yes

“Friendly service...”

Dec 08,2018
Minithumbup
By: 'House mover'
Dec 08,2018
0 people found
this helpful
We found Bradleys staff friendly and down-to-earth. We needed to get back on the market very quickly with them as new agents and they were responsive to this and created a good advert. They also made edits quickly when requested. More expensive than internet companies ...
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Comment on agent fees
Just about acceptable although I think the flat minimum rate was a bit high for people selling property valued below £200,000. Could be more competitive.
Was this helpful? Yes

“Outstanding Advice from David Davies...”

Dec 04,2018
Minithumbup
David
By: 'Natalie'
Dec 04,2018
0 people found
this helpful
I cannot rate David highly enough, he is highly knowledgeable, professional and really went the extra mile for us! thank you so much...
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Comment on agent fees
Fees were really reasonable!
Was this helpful? Yes

“Great experience when buying a property in Newquay...”

Dec 03,2018
Minithumbup
Michelle
By: 'Kevin & Helen'
Dec 03,2018
0 people found
this helpful
From start to finish and then afterwards, the Newquay branch of Bradleys excelled. We were in the expert hands of Michelle & couldn't have asked for a better service. It was the most enjoyable house purchase experience we have ever had.. Many thanks Michelle!!!...
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Comment on agent fees
N/A
Was this helpful? Yes

“Excellent service and helpful...”

Nov 30,2018
Minithumbup
Richard
Octavia
By: 'Neil'
Nov 30,2018
0 people found
this helpful
Richard and his team were really helpful especially seeing I was dealing with a confused seller. They took there time to explain things to her which made things go as smoothly as they could...
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Comment on agent fees
N/a
Was this helpful? Yes

“Amazing service, tenant found in less than 24 hours!...”

Nov 27,2018
Minithumbup
Kathleen
By: 'rach-newquay'
Nov 27,2018
0 people found
this helpful
The service from Kathleen at Bradleys has been amazing! As a landlord looking to rent out my flat, I called several estate agents in the area, but Kathleen was hands down the most efficient and the only estate agent I ended up needing to see, ...
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Comment on agent fees
The fees seem very reasonable.
Was this helpful? Yes

“Incredibly helpful...”

Nov 19,2018
Minithumbup
Michelle
Octavia
By: 'Sabrina Klanig'
Nov 19,2018
0 people found
this helpful
Michelle & the whole team of the Newquay office are just amazing! Octavia was amazing too, she got in contact just so quickly as soon as she had the positive answer from the Landlord - thank you so much, highly appreciated. Michelle has done everything to ...
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Comment on agent fees
Extremely helpful, lovely attitude - absolutely great!
Was this helpful? Yes

“Really helpful team...”

Nov 19,2018
Minithumbup
Kathleen
By: 'Elle'
Nov 19,2018
0 people found
this helpful
Thank you to everyone at the newquay branch for being very helpful during the 6/7 months it took from putting my offer in to completion date. Special thanks to kath for always getting back to me quickly & chasing me all the time. You all work well ...
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Was this helpful? Yes

“Outstanding service...”

Nov 13,2018
Minithumbup
Kathleen
By: 'Amy'
Nov 13,2018
0 people found
this helpful
Kathleen came to value my home under some difficult personal circumstances. Her bright and bubbly personality instantly made me feel at ease. She was sympathetic to my situation, listened to me, took her time in assessing my home and gave excellent advice regarding things such ...
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Was this helpful? Yes

“Nansledan, Newquay...”

Oct 26,2018
Minithumbup
Natalie
David
By: 'Dave and Charlie'
Oct 26,2018
0 people found
this helpful
We purchased our property in September with the assistance of Natalie who assisted the best she could when required We can say overall that the service was good from start to finish and the completion day went smoothly with no issues. There was minor issues ...
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Comment on agent fees
N/A
Was this helpful? Yes

“Personal, friendly and professional...”

Oct 13,2018
Minithumbup
Natalie
By: 'Wayne'
Oct 13,2018
0 people found
this helpful
Natalie made buying our property a smooth and stressless experience , any queries she dealt with quickly , and it was very reassuring to have her work with us liaising both with the builders and solicitors and keeping us updated at all times. I would definitely recommend ...
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Comment on agent fees
N/A
Was this helpful? Yes

“Very friendly and passionate about what they do. Also very professional and happy to help with any sort of enquiries....”

Oct 03,2018
Minithumbup
Richard
Kathleen
By: 'Panayotis L.'
Oct 03,2018
0 people found
this helpful
Very friendly and passionate about what they do. Also very professional and happy to help with any sort of enquiries. All staff were amazing from bookig a viewing over the phone to renting the property. Would definitely recommend to others....
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Comment on agent fees
Good
Was this helpful? Yes

“We purchased our house at Nanesledan in June , Natalie was extremely helpful very professional but with a personal touch....”

Sep 11,2018
Minithumbup
Natalie
By: 'Buying at Nanesledan Newquay'
Sep 11,2018
0 people found
this helpful
Natalie made buying our property a smooth and unstressful experience , any problems or queries she dealt with quickly , and it was very reassuring to have her work with us liaising both with the builders and solicitors and keeping us updated at all times , she has ...
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Comment on agent fees
Agents fees fine
Was this helpful? Yes

“Personal, friendly and professional...”

Sep 09,2018
Minithumbup
Natalie
By: 'Ellen & team :)'
Sep 09,2018
0 people found
this helpful
Natalie has made the whole process of buying our first home a pleasure. She is an utter professional, very knowledgable, gives you a real personal service and has the ability to calm you down when the solicitors are taking their time! Thank you for making ...
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Comment on agent fees
Good
Was this helpful? Yes

“1st class service...”

Sep 09,2018
Minithumbup
Natalie
By: 'Paul'
Sep 09,2018
0 people found
this helpful
Excellent service from start to finish. I would definitely recommend Bradley's to any future purchaser. I dealt with Natalie from my very first enquiry to the end of the purchase and after quite a stressful few weeks she was a great support and helped above ...
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Comment on agent fees
Good
Was this helpful? Yes

“Amazing Service - Will use again...”

Sep 07,2018
Minithumbup
By: 'Reece'
Sep 07,2018
0 people found
this helpful
I found the service in Bradleys Estate Agents in Newquay excellent! It was very helpful to have David the financial advisor available to show me the mortgage rates and explain to me the best deal based on what I can afford, Also setting up House ...
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Was this helpful? Yes

“New tenancy arranged for our property...”

Aug 27,2018
Minithumbup
Richard
Octavia
By: 'Kernow landlord'
Aug 27,2018
0 people found
this helpful
Staff at Bradley's Newquay branch and also their Move In and Vacate teams have been very helpful during the recent change over of tenants. They are very knowledgeable about the processes involved and of local markets. Richard has always been very friendly and helpful and ...
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Comment on agent fees
We are very happy with their fees and service provided
Was this helpful? Yes

“Amazing Service...”

Aug 25,2018
Minithumbup
Kathleen
By: 'Kristie & Josh'
Aug 25,2018
0 people found
this helpful
As first time buyers, Kathleen helped us massively with pretty much everything. She was constantly giving us updates and chasing information we needed. She made to whole process less daunting and we successfully bought our first home! Cannot thank her enough!...
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Was this helpful? Yes

“Friendly Staff...”

Aug 25,2018
Minithumbup
Octavia
By: 'Mr Tigg'
Aug 25,2018
0 people found
this helpful
Having had Bradleys Estate Agents looking after our property letting for the past 2 years we have found Octavia professional and very friendly in all our dealings and would certainly recommend her services...
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Comment on agent fees
Good
Was this helpful? Yes

“Seamless service...”

Aug 24,2018
Minithumbup
Natalie
Richard
By: 'Richard'
Aug 24,2018
0 people found
this helpful
A really positive and seamless experience for both the sale and purchase process. What was promised was delivered within agreed timescales with excellent communication throughout the process...
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Comment on agent fees
Excellent communication
Was this helpful? Yes

“Brilliant service...”

Aug 24,2018
Minithumbup
Richard
By: 'Mr welsh'
Aug 24,2018
0 people found
this helpful
Richard came to value our house. Was brilliant, very helpful and professional. Talked us through every stage. Would highly recommend...
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Comment on agent fees
Good
Was this helpful? Yes

“Professional and efficient...”

Aug 21,2018
Minithumbup
Kathleen
By: 'Alison Bailey'
Aug 21,2018
0 people found
this helpful
Kathleen has been wholly professional and supportive in this somewhat emotional process of selling my house. She has worked efficiently, guiding me through more difficult issues and consistently puts me at ease. Kathleen has a positive, calm nature which has helped me immensely throughout....
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Comment on agent fees
The fees are average in comparison to other estate agents. It has been worth the money for me for the reassurance and support I have experienced from the whole team.
Was this helpful? Yes

“Fantastic personal service!...”

Aug 21,2018
Minithumbup
David
By: 'Kate Andrew'
Aug 21,2018
0 people found
this helpful
A massive THANK YOU to David Davies. What fantastic service. My partner and myself were both very anxious about our initial mortgage consultation and we need not have been! David took the time with us to explain everything and did not make us feel rushed ...
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Comment on agent fees
Good
Was this helpful? Yes

“Our dealings with both Caroline and Natalie were friendly, helpful and even fun. Took us through the entire process and happy for us to view monthly....”

Aug 16,2018
Minithumbup
Natalie
By: 'Lynch mob'
Aug 16,2018
0 people found
this helpful
Both Caroline and Natalie made the entire process of choosing our home at Nansledan to picking out finishes very easy. They were happy for us to view the build on a monthly basis and answered our many queries with a smile and in plain speak. ...
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Was this helpful? Yes

“Excellent Service...”

Aug 15,2018
Minithumbup
Octavia
Richard
By: 'Angela'
Aug 15,2018
0 people found
this helpful
I have had excellent service from Octavia Withers for over 2 years now in an all-round way. She has placed new tenants as quickly as possible and has been superb at communication. She is always polite and gets back to me promptly when I have questions. ...
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Comment on agent fees
The fees are exactly as expected.
Was this helpful? Yes
Areas covered
  • TR7
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
94% customers were satisfied with fees 83% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £34,000
  • Max: £540,000

Letting
  • Min: £0
  • Max: £84,000

NAEA ARLA RICS TDS Move With Us


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
14 0 28 0 59 0 85 1 19 0
Staff picture Michelle
(60)

Staff picture Natalie
(12)

Staff picture Kelly
(32)

Staff picture Richard
(67)

Staff picture Octavia
(29)

Staff picture Kathleen
(19)

Staff picture Shah
(9)

Staff picture David
(6)

Fees

Bradleys is pleased to offer a tailor made fee package for clients. The package can include conveyancing on the sale of the property. Please call us for a Free Market Appraisal where our packages can be discussed in more detail.
Last updated at 06/02/2018, 1:00 PM by Richard

Complaints Procedure

1. Bradleys is a Member of The Property Ombudsman's Scheme and aims to provide the highest standards of service to all our Customers. To ensure that your interests are safeguarded, an Internal Complaints Procedure has been implemented. This provides for the matter to be dealt with internally by the Office Manager or the Department Head. In the event that we are not able to deal with the matter to our mutual satisfaction after following our Internal Complaints Procedure you may refer your complaint in writing to the Property Ombudsman.



2. If you believe you have a complaint, please write in the first instance to the Office Manager or the Department Head at the address of the relevant office.



3. Your complaint will be acknowledged within 3 working days, investigated thoroughly in accordance with the established in-house Procedures, and a reply sent to you within 21 working days of receipt of your letter.



4. If you are not satisfied with the outcome of the initial investigation, you are provided with a further opportunity to have the complaint reviewed by our Managing Director at the address given below:


Mr Francis Marshall FNAEA

Bradleys Group Head Office

7 Stevenstone Road

Exmouth

Devon

EX8 2EP
Last updated at 1:00 PM 06/02/2018 by Richard

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