• Iain Christie
    Iain Christie
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    Dawn Durrant
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    Chris Pascoe
  • upload your photo
    Lucy Lane
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    Mike Perkins
  • Hannah Blowey
    Hannah Blowey
  • Kathy Murphy
    Kathy Murphy
  • Jav Leslie
    Jav Leslie
  • Denise Goulbourn
    Denise Goulbourn
Plymouth Mannamead Road
With experienced and highly motivated staff we work as a combined sales force to sell your property ensuring that we do not miss any potential buyers. We pride ourselves on offering an all round service as part of our β€˜Complete Property Solution’ and offer an unbeatable marketing package which includes www.rightmove.co.uk, www.bradleys.tv, colour floor plans, local newspaper advertising, editorial features and a dedicated Energy Assessment Team who will advise y
Read full description...ou on the Home Information Pack and ensure that your property is ready to market in the shortest possible time. As the leading Independant Estate Agent in Plymouth it is no suprise that over half of our business is either repeat or referral business and we look forward to helping you make your move.
Dec 06,2016
Minithumbup
By:
Dec 06,2016
Featured Review
0 people found
this helpful
I am in the process of finalising the purchase of my first home. Kathy showed me around during the first viewing, she was polite and friendly. She was proactive, very quickly finding out answers to the questions I had about the property. She also replied very promptly to my emails. I then viewed a second time with my family before deciding to make an offer. After the offer was accepted Bradleys were very accommodating, arranging for further viewings as needed, often at very short notice. It ...
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Comment on agent fees
N/a
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Dec 06,2016
Minithumbup
By:
Dec 06,2016
Featured Review
0 people found
this helpful
I was dealing with Bradley agency for renting my new home,as me and my partner just moved from london. The team was lovely and Kathy looked after us really well.one of the most helpfull agents i ever met.really nice and polite in the same time,she make sure we get all the information we needed.totally recommended....
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Dec 05,2016
Minithumbup
By:
Dec 05,2016
Featured Review
0 people found
this helpful
The viewing was easy to organise, and very professionally conducted. Jaz was thorough when showing me the property and explaining the letting process, and also responded extremely well to questions (both in person and via e-mail)....
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Comment on agent fees
The agents fees were clearly explained, and seemed quite high, but not excessive.
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Dec 04,2016
Minithumbup
By:
Dec 04,2016
Featured Review
0 people found
this helpful
Kathy was very friendly from start to finish. She was happy and bubbly during our viewing and very helpful when it came to answering all of our questions. She provided us with lots of information and we felt fully informed when making our decision....
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Comment on agent fees
The Agent's fees were extortionate and we found they were the most expensive around.
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Dec 02,2016
Minithumbup
By:
Dec 02,2016
Featured Review
0 people found
this helpful
This well run team at Bradleys Mannamead Road never fail to impress. Iain Christie heads the team, with sound and detailed experience of the Plymouth market. Jav and Kathy are efficient, patient and professional throughout. They work together like a well oiled machine, always getting back to me, and ensuring everyone in the process was regularly updated. Highly recommended....
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Comment on agent fees
Fair.
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Dec 05,2016
Minithumbdown
By:
Dec 05,2016
0 people found
this helpful
Whilst it was an easy process for our move in, I personally felt we had to make more effort than was necessary. We had to print off our own tenancy agreement, which then was pointed out had the wrong date on. Overall though I wasn't too phased by it, but considering the fee's we had to pay are a lot more than other letting agents, we were a bit annoyed it wasn't a greater more professional service....
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Comment on agent fees
BAD
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Dec 01,2016
Minithumbup
By:
Dec 01,2016
0 people found
this helpful
Really warm, friendly welcome from the start, showed me and my partner three amazing properties and gave his view on what one was best which we fell in love with. Any question we had or problems was answered straight away couldn't say one bad fault...
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Comment on agent fees
Good prices
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Nov 30,2016
Minithumbup
By:
Nov 30,2016
0 people found
this helpful
Very attentive and informed about properties and the individual circumstances around their lease. Happy to accommodate re-visit of property following earlier viewing....
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Comment on agent fees
Acceptable.
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Nov 29,2016
Minithumbup
By:
Nov 29,2016
0 people found
this helpful
Friendly staff, who can answer questions fully. They try to be as quick as they can with the process. Would recommend to other people....
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Comment on agent fees
Better than most
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Nov 27,2016
Minithumbup
By:
Nov 27,2016
0 people found
this helpful
Jav was very helpful and helped us get a flat with ease. He professionally dealt with us while maintaining a sense of friendliness that makes you feel welcome....
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Comment on agent fees
good
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Nov 26,2016
Minithumbup
By:
Nov 26,2016
0 people found
this helpful
I dealt with Iain and his branch earlier this year in regards to selling my flat .It took a while to get any viewings but once the price was corrected then the viewings began .Initially I felt that the branch could have done more to move the property but I found that they did respond positively to my concerns .I appreciated their willingness to adapt and to listen to me the customer .I felt that Iain ,Kathy ,Hannah and Jav who I dealt with were approachable ,friendly and worked hard .Bradleys' a...
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Comment on agent fees
Fees generally seemed a little on the high side .I would recommend that they come down by around 1000 pounds .Bradleys did however put in a lot of time and effort which could have proven fruitless if the flat had not sold .
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Nov 21,2016
Minithumbup
By:
Nov 21,2016
0 people found
this helpful
They handled my flat sale with tack and good humour. Usually I find estate agents a bit dead pan, the service was well executed and even when problems did arise on my side or there's were dealt with in a swift caring manner which after a stressful day at work is what you want....
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Comment on agent fees
What was expected
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Nov 18,2016
Minithumbup
By:
Nov 18,2016
0 people found
this helpful
I have dealt with both Ian and Dawn both from a buy to let landlord and vendor perspective. They are very responsive to calls and emails, and are very in touch with the market. Ian gave what proved to be very sound advice on the condition of a property that I owned and recommended it was best sold via the auction website. Ian's office has a 100% record of sales of properties offered over the auction website which is not only an easy way of selling and buying, but since the buyer has to pay...
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Comment on agent fees
very competitive
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Nov 18,2016
Minithumbup
By:
Nov 18,2016
0 people found
this helpful
Thanks to Dawns professional attitude and specialist knowledge of the plymouth area and of the clients needs we had a lot of enquiries in our property leading to a quick turnaround and sale...
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Comment on agent fees
No Comment
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Nov 17,2016
Minithumbup
By:
Nov 17,2016
0 people found
this helpful
Incredibly accommodating with the 3 viewings on the property I wish to buy. I wasn't rushed when viewing initially and when I needed further viewings for measurements they couldn't be more helpful. Extremely effective when dealing with my chain when it looked like it was going to collapse, even though they are only the agent I am buying from. They have managed to arrange for exchange and completion by chasing my evasive buyer and nailing them down, where my own estate agent seemed to acce...
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Comment on agent fees
Good, very willing to amend the standard contract when considering swapping agents so I wouldn't lose out.
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Nov 11,2016
Minithumbup
By:
Nov 11,2016
0 people found
this helpful
Jav has been very helpful in the finding and purchase of my new property, nothing is too much trouble for this young man. I would be pleased to recommend him to anyone....
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Nov 10,2016
Minithumbup
By:
Nov 10,2016
1 people found
this helpful
I was really pleased with the service that I received along with all the help when asking questions. The whole process has been made easy by everyone how helped....
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Comment on agent fees
Good, no problems.
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Nov 09,2016
Minithumbup
By:
Nov 09,2016
0 people found
this helpful
Customer service was excellent. Viewings were fit in around my tight schedule, and the flat I eventually ended up taking, a viewing was arranged by Jav on the day. All questions I had were answered honestly which I was grateful for....
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Comment on agent fees
Agents fees were very high, but on par with other agents in the area.
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Nov 08,2016
Minithumbup
By:
Nov 08,2016
0 people found
this helpful
Great customer service as it's are 1st time in renting everything has gone very smoothly Jav helped with any questions we had very happy indeed....
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Comment on agent fees
Not Badly priced at all
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Nov 04,2016
Minithumbup
By:
Nov 04,2016
0 people found
this helpful
Worked around our availability to view the property twice. Very prompt when replying to queries via email. Excellent service all round....
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Comment on agent fees
Fairly reasonable when compared to other agents when looking for properties this time round. Have experienced cheaper in the past.
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Oct 31,2016
Minithumbup
By:
Oct 31,2016
0 people found
this helpful
Turned up on time for viewings, really helpful and knowledgeable about the area and property. Prompt in replying to messages. Really friendly....
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Oct 31,2016
Minithumbup
By:
Oct 31,2016
0 people found
this helpful
Have used this Branch of Bradleys many times & found them to be very helpful & professional. I would certainly recommend them & will use them againl...
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Comment on agent fees
Reasonable
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Oct 31,2016
Minithumbup
By:
Oct 31,2016
0 people found
this helpful
Hannah was able to juggle commitments to allow us access to the property, often at short notice. She was polite, professional and willing to seek immediate answers to questions she didn't know. Emails were reponsded to promptly. We felt like we were in safe hands....
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Oct 30,2016
Minithumbup
By:
Oct 30,2016
0 people found
this helpful
They made the process simple and easy. Very welcoming and helpfull. nothing was too much trouble, I would recommend them....
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Comment on agent fees
Good
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Oct 30,2016
Minithumbup
By:
Oct 30,2016
0 people found
this helpful
Thanks you Bradley's estate agents, Iain was with us every step of the way purchasing in Plymouth. The vendor was in USA and it was difficult at times but he professionally brought all the bits together in this difficult process. I have bought many many properties but this wasn't straight forward. I don't know what we would have done without Iain, I would therefore highly recommend his service....
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Comment on agent fees
Good for work involved.
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Oct 28,2016
Minithumbup
By:
Oct 28,2016
0 people found
this helpful
Excellent communications from the start making a full on process easy , really want to make everything easy for you and always there to help and advise...
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Oct 28,2016
Minithumbup
By:
Oct 28,2016
0 people found
this helpful
On arrival the agent was positive and welcoming, helpful when answering any question we had about the property and the area...
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Oct 27,2016
Minithumbup
By:
Oct 27,2016
0 people found
this helpful
Straightforward rental with minimum contact necessary. Both Hannah and Jav were professional,polite & helpful and the whole process was a lot simpler than expected. Thank you......
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Comment on agent fees
I do feel the fees are high for the task but am aware this is across the board and Bradleys are on the lower scale.
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Oct 26,2016
Minithumbup
By:
Oct 26,2016
0 people found
this helpful
All round amazing customer service and help throughout. As a first time renter, Jav made the experience as easy as possible aiding me along the way with any issue I had. Extremely professional also....
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Comment on agent fees
Out of all agencies we enquired about properties with, Bradleys was the lowest.
Was this helpful? Yes
Oct 26,2016
Minithumbup
By:
Oct 26,2016
0 people found
this helpful
Dawn was very helpful with viewings and suggesting how to proceed with the property that we are buying. She was responsive to my needs as someone who works lots of anti-social hours and always available though email and phone. This was a really good service as when I am working I cannot always take calls. Viewings were not pushy or time limited and could be easily arranged. When calling the office of several branches Bradleys was always interested unlike some other local estate agents. I would...
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Comment on agent fees
Neither.
Was this helpful? Yes
Oct 15,2016
Minithumbup
By:
Oct 15,2016
0 people found
this helpful
We have had contact with both Hannah and Kathy from Mannamead branch. Both are very polite and professional in their dealings with us, and have been more than helpful when answering queries....
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Sep 28,2016
Minithumbup
By:
Sep 28,2016
0 people found
this helpful
Kathy for appointment to come on time,she very nice smiling women, helpful quick answer to my question ,professional service 100% satisfaction I recommended :)...
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Sep 27,2016
Minithumbup
By:
Sep 27,2016
0 people found
this helpful
I wish to take this opportunity to thank Dawn and the rest of the team for the very professional and excellent manner in which both transactions have been dealt with so far. Dawn has always been prompt in keeping me updated and her advice and support were invaluable, still can't believe how quickly my property sold would highly recommend....
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Comment on agent fees
good
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Sep 27,2016
Minithumbup
By:
Sep 27,2016
0 people found
this helpful
I have been astounded by the excellent service provided by Bradley's and in particular the support provided by Jav. My circumstances were not the most straightforward yet Jav, Hannah and the rest of the team at Bradley's endeavoured to support my application and processed my application. Bradley's have been extremely supportive and have kept me updated with the stage of referencing etc. throughout. I really appreciate the service provided and will definitely recommend Bradley's to others....
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Sep 23,2016
Minithumbup
By:
Sep 23,2016
0 people found
this helpful
We saw Kathy on our initial visit to the property. She was very punctual and gave us plenty of time to explore the property with very good knowledge and was very pleasant to talk to. She found answers to any questions she was unable to answer on the day....
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Comment on agent fees
N/A
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Areas covered
  • PL1
  • Plymouth
  • PL2
  • PL3
  • PL4
  • PL5
  • PL6
  • PL20
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 90% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: Β£18,900
  • Max: Β£597,500

Letting
  • Min: Β£0
  • Max: Β£140,000

NAEA ARLA RICS TDS Move With Us


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
37 2 71 2 82 0 85 0 14 0
Iain Christie Iain Christie
Manager
92 reviews

About Iain Iain has been working in estate agency since 1986 starting his career working abroad in Malta and Tenerife selling second homes. He then moved to Plymouth and has managed both suburban and city centre View full profile
Dawn Durrant - no image available Dawn Durrant
Assistant Manager
60 reviews

About Dawn Having a sales background working freelance with a number of blue chip companies gave me a fantastic platform to develop and enhance my business skills. Buying properties at auction led me to look View full profile
Chris Pascoe - no image available Chris Pascoe
Mortgage consultant
12 reviews

About Chris No description set View full profile
Lucy Lane - no image available Lucy Lane
Negotiator
10 reviews

About Lucy No description set View full profile
Mike Perkins - no image available Mike Perkins
6 reviews

About Mike No description set View full profile
Hannah Blowey Hannah Blowey
Negotiator
38 reviews

About Hannah I have spent most of my career working as a waitress, this has given me the majority of my skills in customer service. I recently joined Bradleys to further my career in a different industry. I mov View full profile
Kathy Murphy Kathy Murphy
Negotiator
45 reviews

About Kathy No description set View full profile
Jav Leslie Jav Leslie
Negotiator
26 reviews

About Jav I started my career for Bradleys in 2016 as a sales negotiator apprentice, after working in a Pub/Restaurant as a barman/waiter, which improved my customer service skills. I have always wanted to beco View full profile
Denise Goulbourn Denise Goulbourn
2 reviews

About Denise No description set View full profile

Job vacancies

Please see a list of jobs available

Fees

Bradleys is pleased to offer a tailor made fee package for clients. The package can include conveyancing on the sale of the property. Please call us for a Free Market Appraisal where our packages can be discussed in more detail.
Last updated at 10:20 AM 26/09/2016 by allAgents

Complaints Procedure

1. Bradleys is a Member of The Property Ombudsman's Scheme and aims to provide the highest standards of service to all our Customers. To ensure that your interests are safeguarded, an Internal Complaints Procedure has been implemented. This provides for the matter to be dealt with internally by the Office Manager or the Department Head. In the event that we are not able to deal with the matter to our mutual satisfaction after following our Internal Complaints Procedure you may refer your complaint in writing to the Property Ombudsman.



2. If you believe you have a complaint, please write in the first instance to the Office Manager or the Department Head at the address of the relevant office.



3. Your complaint will be acknowledged within 3 working days, investigated thoroughly in accordance with the established in-house Procedures, and a reply sent to you within 21 working days of receipt of your letter.



4. If you are not satisfied with the outcome of the initial investigation, you are provided with a further opportunity to have the complaint reviewed by our Managing Director at the address given below:




Mr Francis Marshall FNAEA

Bradleys Group Head Office

7 Stevenstone Road

Exmouth

Devon

EX8 2EP

Last updated at 10:20 AM 26/09/2016 by allAgents

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