• Gemma Riley
    Gemma Riley
  • Karen Vidler
    Karen Vidler
  • Jackie Rix
    Jackie Rix
  • Ella Marshall
    Ella Marshall
  • Jade Hooper
    Jade Hooper
  • Denise Goulbourn
    Denise Goulbourn
Looe
Bradleys Looe Branch is located in the most prominent high street position on Looes busy main thoroughfare, with extensive and eye catching window frontage from where your property will be displayed. Nicola and her established team have over 32 years experience in estate agency and pride themselves on providing expert local knowledge and superior service to both vendors and purchasers alike and always strive to exceed clients expectations. Nicola and her team also pride themselves on
Read full description...being professional, friendly and approachable which is indicative of Bradleys ethos which is People Serving People. The Looe team also have an extensive knowledge in all aspects of property related matters and also across the diverse range of property available in Looe and the surrounding areas, from modest homes, second homes / investment properties, commercial to Marine Country and are always ready, willing, able and pleased to assist.
Dec 04,2016
Minithumbup
By:
Dec 04,2016
Featured Review
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The purchase of our home encountered a number of unforeseen hiccups along the way, an error on the lease being the most painful one to get corrected. Karen's cheerful and optimistic approach helped to steady our nerves threw out the process and certainly helped calm me down, as I chewed my finger nails from afar. The chasing department certainly kept everyone on their toes and helped to bring our purchase to a very happy conclusion. Karen now feels like a personal friend!...
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Comment on agent fees
No one likes paying Estate Agents Fees, or any fees for that matter. They worked pretty hard for this particular transaction, and earnt their fee.
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Nov 27,2016
Minithumbup
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Nov 27,2016
Featured Review
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Really friendly girls and the whole office a pleasure to deal with. We experienced some delays during the purchase due to the vendor and Bradleys were very supportive. Very accommodating for viewings etc. Would definitely use if wee ear come to sell....
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Nov 24,2016
Minithumbup
By:
Nov 24,2016
Featured Review
0 people found
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Well done to all staff at Bradleys Looe for helping us to sell our home.The service we received was professional,very friendly and we always felt that the team were working in our best interests.Ella took so much care she even conducted a viewing on a Sunday!If we come to sell again we will not look any further than Bradleys to instruct..they are by far the best team we have encountered and we would fully recommend to anyone selling their home....
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Comment on agent fees
We were very happy with the fee cost.
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Nov 10,2016
Minithumbup
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Nov 10,2016
Featured Review
0 people found
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We would like to say a big thank you to Ella and her team,from the moment Ella came to value our house to the time we actually moved Ella and all the girls us 110 percent.the service they offer is extremely professional they are so helpful and friendly. They brought us plenty of viewers and our property soon sold,unfortunately the client at the bottom of the chain used a internet solicitor who was a nightmare making life very stressful and difficult for all involved But Ella,Jackie,Jade never st...
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Comment on agent fees
Little more expensive,but you get a great service
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Oct 28,2016
Minithumbup
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Oct 28,2016
Featured Review
0 people found
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We went to Bradleys because they are a local Company and appeared to know the market well,and we have not been disappointed. The staff, with whom we have had dealings, have been great; very professional, polite, smart and, above all, having a keen interest in our property and its sale. Whilst they may not be the cheapest we feel that the service they have given us to date has been well worth the extra. I will recommend Bradleys of Looe for any local sales. Thank you....
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Oct 23,2016
Minithumbup
By:
Oct 23,2016
1 people found
this helpful
Fantastic service from the Looe branch girls , Ella, Jackie and Gemma who have been so helpful and patient with my Mum's move. Also a huge thank you to Karen at the Central chasing office who was brilliant . Karen kept me informed during the final few weeks of the sale and was a real help with moving things along. Nothing was too much trouble. Thank you...
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Comment on agent fees
Not the cheapest but worth the cost for the excellent service. My Mum had her house on the market several times without an offer. Bradley not only sold the bungalow once but 3 times after buyers dropped out for various reasons. Well done Bradley's.
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Sep 30,2016
Minithumbup
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Sep 30,2016
0 people found
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We were looking to buy 3 properties in Looe and so have viewed and dealt with all the agents in Looe. We found Jacqui to be most helpful giving us the benefit of her extensive local knowledge always delivered with humor....
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Comment on agent fees
Good - you get what you pay for
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Aug 30,2016
Minithumbup
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Aug 30,2016
0 people found
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I approached 4 estate agents before choosing Bradleys. The reason for my choice was the outstanding enthusiasm and professionalism shown by Gemma which was later matched by Jade. All my enquiries were dealt with promptly by all members of staff, and I have no hesitation in recommending Bradleys. The Looe branch have certainly set the standard....
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Comment on agent fees
Good value for the service provided.
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Aug 22,2016
Minithumbup
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Aug 22,2016
0 people found
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A very professional and courteous team, very smooth transaction, completely stress free from start to finish thanks to the Bradleys team....
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Comment on agent fees
N/A
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Aug 16,2016
Minithumbup
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Aug 16,2016
0 people found
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Since 2010 we have had dealings with this branch, through both lettings and sales and have always found the staff friendly, welcoming and helpful. They have provided us with excellent service, which has been both professional and efficient. Jackie has been with us from the beginning and has always gone over and above what we could expect. Nothing has ever been too much trouble. We look on her now as a friend. Ella also has dealt with difficulties with discretion .We wish them both well in th...
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Comment on agent fees
We paid what we would expect to pay for the services received.
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Aug 10,2016
Minithumbup
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Aug 10,2016
0 people found
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Ella has always been extremely helpful, courteous and supportive throughout what has been, on occasion, a stressful time. Moving 200 miles to Cornwall has left us occasionally feeling isolated, but Ella has always answered all queries, be they email or phone calls, keeping is 'in the loop' as much as possible. A big 'thank you' for getting us through this process....
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Comment on agent fees
N/A
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Aug 08,2016
Minithumbup
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Aug 08,2016
0 people found
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We have just sold a property in Looe and the help and advice we received from Ella, Jackie and Jade was first class. Denise, from Sales Chasing, was also very supportive and our thanks go to her too....
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Comment on agent fees
Obviously we'd all like to pay less but we thought the fees charged weren't excessive.
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Apr 21,2016
Minithumbup
By:
Apr 21,2016
0 people found
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Jackie Rix was always at the end of a phone for advice and support, all the staff were very professional and helpful. I would definitely use Bradleys Looe for buying and selling if required, as I couldn't fault the service provided....
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Comment on agent fees
N/A as buyer
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Apr 15,2016
Minithumbup
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Apr 15,2016
0 people found
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Ella was extremely efficient supported by good team members at the branch. Friendly helpful service and all target dates were met whilst the property was initially being prepared for marketing....
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Comment on agent fees
More expensive than other agents
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Mar 07,2016
Minithumbup
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Mar 07,2016
0 people found
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All the staff within the looe branch of Bradley's are a credit to the Bradleys business. The ladies who work there are not only professional they are always willing to go above and beyond to help. The team give fantastic advice and guidance to help through the process. Every member of the team know exactly what is happening with your purchase, this is obvious in the way they all communicate so well to relate information back to the buyer. With our purchase the team were not only helpful they...
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Comment on agent fees
Good
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Feb 23,2016
Minithumbup
By:
Feb 23,2016
0 people found
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Before putting our house for sale with Bradleys, we tried two other estate agents in Looe but we failed to attract much interest in our beautiful home, which came as a big surprise to me. I was advised to maybe change estate agents, but I always thought that all estate agents were all the same, but after a year of no luck, we changed to Bradleys Estate Agents last summer and couldn't believe the difference. Their professionalism and willing to do everything possible to make the sale was streets ...
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Comment on agent fees
good
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By: Enid Marshall (PA to Managing Director)
Mar 03, 2016
View all comments (1)
Thank you very much for taking the time and trouble to review the excellent service you experienced with the team at the Looe office, it is most appreciated. Your kind comments and feedback are most gratefully received and knowing that we have gone a little way to easing the stress on what can be a difficult time makes the job worthwhile.....
Feb 03,2016
Minithumbup
By:
Feb 03,2016
1 people found
this helpful
Fab team nothing too much trouble. Kept us informed all the way through our purchase, went above and beyond when a few issues arose, great service....
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Feb 03,2016
Minithumbup
By:
Feb 03,2016
1 people found
this helpful
We purchased a property through Bradleys, Looe in the autumn of 2015. It was not a complicated purchase as the property was empty and we were cash buyers; nevertheless we received excellent, efficient and friendly service from Ella, Nikki and everyone else concerned at Bradleys. The purchase went through quickly and smoothly. We wouldn't hesitate to recommend Bradleys....
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Comment on agent fees
We were buyers only, not sellers so fees were not relevant.
Was this helpful? Yes
Dec 18,2015
Minithumbup
By:
Dec 18,2015
2 people found
this helpful
Just a quick few lines to say "thank you" to all the team at Bradleys in Looe. Nikki, Jackie, Jade and Ella have worked tirelessly throughout with regard to the sale of my mum and dads bungalow in West Looe. They were always there to provide common sense advice, and practical help. They really do care, which we all greatly appreciate. I would recommend Bradleys to anyone looking to sell or buy a property in the area. Many thanks for all your help!...
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Dec 17,2015
Minithumbup
By:
Dec 17,2015
2 people found
this helpful
Nikki and her team were positive, helpful, accessible and overall - friendly. Messages were always returned promptly. It was a very professional service from start to finish. We opted for the all inclusive package for legal and sales and we found it extremely good value. It was helpful to have a close relationship between the solicitors and the Agents. We would be more than happy to use these Agents again. A big thank you to Nikki and all her team....
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Comment on agent fees
As we have already said, we thought the all inclusive package covering legal and Agents fees was excellent value.
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Dec 16,2015
Minithumbup
By:
Dec 16,2015
2 people found
this helpful
From the moment of our first contact with Jackie in the office we have had outstanding service from Bradleys. Both Jackie and Niki have been incredibly helpful, supportive, kind and professional in everything that they have done. The purchase of the property was challenging due to circumstances beyond our control such as mortgage lender asking for mundic block tests to be carried out etc. and this resulted in us having to request various pieces of information from the vendors etc. The willingnes...
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Nov 26,2015
Minithumbup
By:
Nov 26,2015
3 people found
this helpful
Having fallen in love with Looe some 25 years ago, the opportunity to buy our own place was too tempting a proposition not to pursue. We were delighted to be shown a property we ultimately fell in love with which was being marketed by Bradleys. The viewings were conducted promptly and with professionalism and all queries and questions were answered clearly and concisely. If this was the sort of service we would receive from Bradleys if our offer was accepted, then we would not be disappointed...
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Nov 21,2015
Minithumbup
By:
Nov 21,2015
2 people found
this helpful
All of the staff at Looe branch were very efficient when arranging viewings and we were always given very helpful feedback. They were always very friendly and cheerful and kept us very well informed towards the end of our sale....
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Nov 18,2015
Minithumbup
By:
Nov 18,2015
2 people found
this helpful
The property in question had, 5 years previously, been purchased through Bradleys. At that time we found Niki to be very professional and had no hesitation in using the same company and representative to, this time, sell on our behalf. Niki's knowledge of the local market is excellent and her calm and friendly approach to us as a client was very reassuring - the process was as fine as any buy/sell could be with Bradleys always on top of the communication loop. Whether you phone in or drop in, th...
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Oct 29,2015
Minithumbup
By:
Oct 29,2015
2 people found
this helpful
Nikki worked tirelessly to help push our sale through. Difficult sale with buyers living on the other side of the world, hadn't viewed the house and asked every possible question twice. Bradleys were not the lowest sale cost percentage, same as most of our quotes, but Nikki's lively and professional personality made us choose them. Good job all round. Huge thank you....
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Comment on agent fees
Middle of the road fees. Top class service. Value for money.
Was this helpful? Yes
By: Niki Heathcote
Oct 29, 2015
View all comments (1)
Thank you for taking the time to write a review, it's much appreciated and it has been a pleasure to act on your behalf.....
Sep 29,2015
Minithumbup
By:
Sep 29,2015
3 people found
this helpful
The things we appreciated about the service Bradleys offered were: Very prompt response to enquiries or queries 100% effort put into closing the house sale chain and taking it to a conclusion Escorted house viewings Friendly and ultra efficient service...
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Sep 24,2015
Minithumbup
By:
Sep 24,2015
4 people found
this helpful
Good service always polite and helpful on the phone, kept informed well . Would use again and have no hesitation in recommending them....
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Sep 11,2015
Minithumbup
By:
Sep 11,2015
4 people found
this helpful
Must also include staff member Ella as all three were excellent. Both my husband and I have been really impressed with the way it was handled. Very professional but also with that came other qualities. Approachable, kind and friendly and at times very patient with us!! These are very important qualities to have and all three girls had them.!! We would definitely deal with this branch again. We would also recommend them to anyone who wants the job done well. Very happy customers....
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Aug 24,2015
Minithumbup
By:
Aug 24,2015
5 people found
this helpful
Nikki and her team were very professional throughout the sales process, keeping me up-to-date, chasing solicitors and generally pushing things along. I live in South East Asia and I relied heavily on Nikki. She never let me down, was always cheerful and I thoroughly recommend her and her team....
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Aug 20,2015
Minithumbup
By:
Aug 20,2015
4 people found
this helpful
Nikki helped us find the perfect property for our needs. Nikki kept us well informed, and updated us regularly. Nikki always went one step more by ensuring we understood the processes involved with our purchase as we were unaware we had to buy buildings insurance to cover the property even though the sellers would still be living there until we moved in. Over the months Nikki has become more of a friend than an estate agent. There has never been anything asked of Nikki that she could not deal w...
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By: Niki Heathcote
Aug 21, 2015
View all comments (2)
Thanks so much for taking the time to write a review for me. I am very grateful for your kind words and look forward to seeing you both soon!....
Aug 16,2015
Minithumbup
By:
Aug 16,2015
5 people found
this helpful
Nikki and Jackie were a pleasure to deal with. They kept us well informed and dealt promptly with any questions we had. They kept things moving along, thus ensuring that we met the proposed exchange date. We would thoroughly recommend them....
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Comment on agent fees
N/A as we were the purchasors
Was this helpful? Yes
Aug 15,2015
Minithumbup
By:
Aug 15,2015
4 people found
this helpful
Very pleased with the service from start to finish. Quickly came out to look at the property before it went on the market. They kept us well informed throughout the sale process and also followed up things with the solicitors and purchasers to ensure exchange of contracts was achieved as quickly and as smoothly as possible. All the staff in Looe were extremely helpful, friendly and professional....
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By: Niki Heathcote
Aug 21, 2015
View all comments (1)
Myself and my team are grateful that you took the time to write a review. We are all pleased to have been of service and appreciate your kind words.....
Aug 10,2015
Minithumbup
By:
Aug 10,2015
5 people found
this helpful
Copy of the letter I sent to Bradleys Head Office... I recently purchased The Barn, Ashen Cross, Pelynt, Looe through your Looe office and am writing to commend the team you have there. Initially we were shown round by David but we have also dealt with Jackie and Ella throughout what has been a very challenging chain. All were excellent. A special mention must go to Niki Heathcote, of whom I can't speak highly enough. When we needed a survey at very short notice, Niki pulled in favours with ...
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By: Niki Heathcote
Aug 21, 2015
View all comments (1)
Thank you very much for taking the time to write a review on the service that myself and my team provided during your purchase. I really appreciate your kind words and that you sent the review to Head Office as well. I wish you all the very best in your new home.....
Jul 15,2015
Minithumbup
By:
Jul 15,2015
4 people found
this helpful
Nikki & Jackie worked tirelessly to ensure their service was of the highest level. Every telephone call was met with the same happy enthusiasm from day one until the day of completion. They were extremely quick off the mark contacting all the parties involved and proved to be very good mediators when it was needed. I would not hesitate to recommend the Looe office of Bradleys for any kind of property deal as they have proved that nothing is too much trouble....
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Jul 14,2015
Minithumbup
By:
Jul 14,2015
3 people found
this helpful
We purchased a property through the Bradleys On-Line Auction service and from the initial viewing, bidding, winning and taking it to purchase completion the team at Bradleys went beyond what most people would expect from a good estate agents. The On-Line Auction was a new concept to us but the team helped and advised on all aspects of this service. Once we had won the property there were numerous problems with the legalities and Bradley did so much work to ensure a smooth purchase it was great, ...
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Comment on agent fees
The On-Line Auction fee was rather high but the service they provided was compensation.
Was this helpful? Yes
Areas covered
  • PL11
  • Looe
  • PL13
  • PL14
  • PL23
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 84% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £72,500
  • Max: £600,000

Letting
  • Min: £0
  • Max: £230,000

NAEA ARLA RICS TDS Move With Us


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
3 0 2 1 61 0 52 1 5 0
Gemma Riley Gemma Riley
Negotiator
2 reviews

About Gemma I started my career in Estate Agency in 2003. I originally started as a trainee and within 3 years successfully managed to progress to a super branch manager of a national company. Having valued many View full profile
Karen Vidler Karen Vidler
Negotiator
76 reviews

About Karen I began my career in estate agency in 1990 at the age of 22 as an administrator. I left estate agency for four years and worked for an accountant, I then joined Bradleys in 2000 and worked in the Ply View full profile
Jackie Rix Jackie Rix
Negotiator
43 reviews

About Jackie Having owned and managed family businesses in Looe and around Looe, I came to work for Bradleys over ten years ago as administrator/sales support. It certainly has been very useful having a background View full profile
Ella Marshall Ella Marshall
Negotiator
22 reviews

About Ella I started my career at the start of 2013, although it feels like I have been involved in the business my whole life. I started as a volunteer for Bradleys to see if this was the route I wanted to take View full profile
Jade Hooper Jade Hooper
Negotiator
4 reviews

About Jade I started my career in 2015 and when the position became available at Bradley's I grabbed it with open arms. Born and raised just outside of Looe this gives me a fantastic knowledge of the town its View full profile
Denise Goulbourn Denise Goulbourn
2 reviews

About Denise No description set View full profile

Job vacancies

Please see a list of jobs available

Fees

Bradleys is pleased to offer a tailor made fee package for clients. The package can include conveyancing on the sale of the property. Please call us for a Free Market Appraisal where our packages can be discussed in more detail.
Last updated at 3:06 PM 05/01/2016 by allAgents

Complaints Procedure

1. Bradleys is a Member of The Property Ombudsman's Scheme and aims to provide the highest standards of service to all our Customers. To ensure that your interests are safeguarded, an Internal Complaints Procedure has been implemented. This provides for the matter to be dealt with internally by the Office Manager or the Department Head. In the event that we are not able to deal with the matter to our mutual satisfaction after following our Internal Complaints Procedure you may refer your complaint in writing to the Property Ombudsman.



2. If you believe you have a complaint, please write in the first instance to the Office Manager or the Department Head at the address of the relevant office.



3. Your complaint will be acknowledged within 3 working days, investigated thoroughly in accordance with the established in-house Procedures, and a reply sent to you within 21 working days of receipt of your letter.



4. If you are not satisfied with the outcome of the initial investigation, you are provided with a further opportunity to have the complaint reviewed by our Managing Director at the address given below:




Mr Francis Marshall FNAEA

Bradleys Group Head Office

7 Stevenstone Road

Exmouth

Devon

EX8 2EP

Last updated at 3:06 PM 05/01/2016 by allAgents

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