• Ellie Stoyan
    Ellie Stoyan
  • Nikki Heathcote
    Nikki Heathcote
  • Amanda Hughes
    Amanda Hughes
  • Paige Cunningham
    Paige Cunningham
  • Denise Goulbourn
    Denise Goulbourn
Bradleys, Liskeard is situated in the heart of the town in a prominent thoroughfare. The team itself, Ellie Stoyan (Branch Manager), Nicola Heathcote (Sales Manager) and Amanda Hughes have been together since Bradleys opened up in Cornwall and their combined experience totals 70+ years. Paige Cunningham was recruited in 2015 to cope with the demand in this busy office, which deals with sales and lettings. Ellie is also among the many qualified Bradleys Domestic Energy Assessors who can provid Read full description...e the requisite Energy Performance Certificates to enable a quick and efficient β€˜in-house’ service, which is second to none.
Dec 04,2016
Minithumbup
By:
Dec 04,2016
Featured Review
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I have found all the members of staff to be knowledgeable, helpful and attentive both in the office and whilst showing me around properties. I found a property to rent through this branch and am very pleased with how it has gone....
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Nov 18,2016
Minithumbup
By:
Nov 18,2016
Featured Review
0 people found
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We were purchasing a property for sale by Bradleys, the staff especially Paige and Nikki couldn't have been more helpful and professional. We only wish our own agents had been like this. Well done and thank you to all at Bradleys in Liskeard, nothing was to much trouble and they did whatever was asked very quickly. Maybe you should start a training agency....
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Nov 15,2016
Minithumbup
By:
Nov 15,2016
Featured Review
0 people found
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paige was very helpful and went out of her way to answer our questions. She gave us regular updates on the progress of our sale....
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Nov 15,2016
Minithumbup
By:
Nov 15,2016
Featured Review
0 people found
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Bradleys has been a pro-active friendly Estate Agents. Our property was marketed efficiently with flattering photos. There was good feedback and suggestions while the property was being sold. The staff have good communication skills....
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Comment on agent fees
Good for Liskeard
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Oct 28,2016
Minithumbup
By:
Oct 28,2016
Featured Review
0 people found
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Paige was the first estate agent we met and she gave the best impression. She was friendly and talkative, clearly knew what she was doing and could answer all of our questions and more. She is a credit to the company. She recommended us to our mortgage adviser, who is honestly brilliant. Again he was the first one we had met but we knew he was the one for us, we cannot fault him. Always welcome and left us feeling positive on every visit. Paige is a brilliant example of what I think an estate ag...
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N/A
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Oct 27,2016
Minithumbup
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Oct 27,2016
0 people found
this helpful
It's very early days in our property purchase but the service we have received so far has exceeded our expectations. The initial viewing was conducted in a professional, knowledgeable but relaxed and friendly manner. It's been less than a week since our offer was accepted and we are conducting matters from 200 miles away, that said, either Paige or Didi has kept us informed of every step, correspondence arrives promptly and I have every expectation of a very satisfactory outcome. It's good to be...
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Comment on agent fees
Competitive and as expected.
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Oct 21,2016
Minithumbdown
By:
Oct 21,2016
0 people found
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A truly shocking agent. No follow up on enquiries, no proactive approach to sales and hopelessley out of touch with competitive pricing. Buyer beware - savvy to the amateur and lacsidasical sales techniques of Bradleys I sacked them as agents, going instead for the much better local competition. Presented with a £900 bill 2 years later for a shambolic service....
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By: Kai
Oct 24, 2016
View all comments (1)
Michael, we are sorry you feel this way about our service. We continue to focus on delivering the best results and service for our clients and will take on board what you have said. It is a shame you didn't pay the due amount after you had withdrawn from marketing and therefore had to pay a higher figure that included court costs. Should you wish to discuss any aspect of the service further please feel free to email me at kailogan@beagroup.co.uk.....
Sep 22,2016
Minithumbup
By:
Sep 22,2016
0 people found
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Neither of us had very good opinions of estate agents having been messed about , mislead and Poorly helped by them in the past but niki and Ellie are the exception 5 star help from start to finish, nothing was too much trouble , our sale fell through twice before it finally sold but through nikki s kindness we kept going , we would go as far as to say Ellie and nikki and not forgetting Amanda's customer service is world class , we would recommend them in an instant thank you we now have our drea...
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Comment on agent fees
Very it took over 6 months to get to the end result and I think they ended up with about 2p an hour for all the work they did. Fee was truly deserved.
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Sep 19,2016
Minithumbup
By:
Sep 19,2016
0 people found
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From start to finish, Ellie and the rest of the team made the process of selling my house stress free. Kept me well informed of viewings and feedback and when an offer was put in I was kept informed of what was going on. Would not hesitate to use again should in need to buy or sell again....
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Comment on agent fees
Good
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Sep 07,2016
Minithumbup
By:
Sep 07,2016
0 people found
this helpful
I was very impressed with the overall service provided when purchasing my property. The staff were all very friendly and helpful and made the process as stress free as possible as well as an enjoyable experience. I would recommend them to anyone....
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Comment on agent fees
Good
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Sep 04,2016
Minithumbup
By:
Sep 04,2016
1 people found
this helpful
I recently contacted Bradleys to view a house on a new development in Liskeard. I live in South Wales and wanted to view a house with my daughter who is currently renting and working in Looe. My daughter is a first time buyer and we are so appreciative of the help and assistance from Nikki at Bradleys who guided us through the process of the different options in purchasing a share ownership property. Nikki went out of her way to make an appointment for me to visit from Wales and even considered ...
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Aug 31,2016
Minithumbup
By:
Aug 31,2016
0 people found
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After dealing with nearly all the agents in Liskeard I can honestly say that Bradley's was the most efficient, professional and trustworthy. Both Ellie and Amanda are great communicators and all of my questions were answered as quickly as I asked them. If it comes to selling my new home I won't hesitate but to sell through Bradley's...
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Comment on agent fees
Not applicable to me
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Aug 30,2016
Minithumbup
By:
Aug 30,2016
0 people found
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Biggest thanks for your super service. They were always very positive & nothing was too much trouble. Valued the property above any of the other agents & the sale was completed at a price that was £15,000 more than the other agent were prepared to even start at. Helped us with anything we needed to know, a terrific team to deal with. Thanks again...
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Comment on agent fees
Very Good
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Aug 27,2016
Minithumbup
By:
Aug 27,2016
0 people found
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We are delighted that we chose Bradleys of Liskeard to sell our much loved 2nd home of 33 years. The whole team was great but especially Nikki with her knowledge, her feel for the old property and particularly her enthusiasm. When she told us she'd found the right buyer for our house it was quickly apparent why. We'd been very sad to have to sell until we met the new purchasers whose love for it made all the difference to how we felt. We can't speak highly enough of Nikki and all the help she g...
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Comment on agent fees
satisfactory
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Aug 25,2016
Minithumbup
By:
Aug 25,2016
0 people found
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We found everyone at Bradleys in Liskeard very helpful, both in person and on the telephone. We mainly dealt with Amanda who helped us through the process of selling our property very efficiently and kindly. We would certainly recommend Bradleys to anyone either selling or buying....
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Aug 11,2016
Minithumbup
By:
Aug 11,2016
0 people found
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We were very pleased with the way the sale of our house was dealt with and also when we bought our new home. The staff were very helpful and friendly, especially Paige, keeping us informed as to how things were progressing....
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Comment on agent fees
The fees were very reasonable
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Aug 04,2016
Minithumbup
By:
Aug 04,2016
0 people found
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The Bradleys Liskeard team were fantastic from start to finish. We were always able to contact them and they were extremely efficient, personable, quick to respond and above all, found the right buyer for our property. We'd been with another agent previously who didn't 'vet' the buyers properly and as a result, we had a lot of time wasters and no offers or second viewings. Bradleys were great at both vetting the buyers and providing viewing feedback promptly. We were reassured that Bradleys were...
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Jul 05,2016
Minithumbup
By:
Jul 05,2016
0 people found
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The staff at Bradleys, Liskeard are all utterly amazing. The service we received was both efficient and professional and in times of stress (!!) everyone was just so lovely and calm and re-assuring. At EVERY stage of the process, Ellie and her team were there for us. They always answered emails and phone calls. If they said they were going to do something, they did, and they kept us informed every step of the way. Nothing was too much trouble for them, even dropping off papers to our solicitors ...
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Comment on agent fees
For the work they put in, the deserved EVERY penny!!! Selling the house (via Rightmove) was just the start. The harder work was after that and the fees are more than reasonable for the hours spent chasing and communicating!!
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Jul 04,2016
Minithumbup
By:
Jul 04,2016
0 people found
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Shame there isn't the ability to mention more than two members of staff as I found everyone in the branch to be brilliant. The main people we were helped by were Nikki, Amanda and Ellie but it really was a team effort - whenever anyone answered the phone it was as though they had all been involved as everyone knew the situation with my transaction. I think it is fair to say we were unique buyers, buying from unique sellers with a very unique property! Nikki was brilliant with negotiating betwee...
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Comment on agent fees
Unable to comment as I was a purchaser
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May 27,2016
Minithumbup
By:
May 27,2016
0 people found
this helpful
Paige was always a pleasure to deal with, although we never found the right property for us in Cornwall, Paige always contacted us with new property's to the market, she was very helpful , a credit to Bradley estate agents, she answer all are questions, and had great knowledge , which was very enspiring in are search for the dream home.we have now made an offer on a new home in Scotland, if we move back to the south west, we would be happy to contact Paige again, thank you Paige for all of your ...
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Comment on agent fees
N/A
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May 16,2016
Minithumbup
By:
May 16,2016
0 people found
this helpful
Very professional and friendly service Nicky answered any queries I had with ease and always knew what she was talking about...
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Comment on agent fees
Good
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May 16,2016
Minithumbup
By:
May 16,2016
0 people found
this helpful
A really friendly branch, very helpful and interested in our family needs. Ellie and Paige provided excellent customer service and I would recommend them to anyone looking to purchase a property in our area. Thank you for all your help and commitment. Janey bryson and family....
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Comment on agent fees
Good.
Was this helpful? Yes
May 16,2016
Minithumbup
By:
May 16,2016
0 people found
this helpful
After a huge disappointment using another agent, I switched to Bradleys to sell my home, after a recommendation of a friend. I am very glad I did, as the service has been first class, with highly motivated, really friendly and very effective staff, and I am moving towards a sale outcome very quickly. I have no hesitation in recommending Bradleys....
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Apr 12,2016
Minithumbup
By:
Apr 12,2016
0 people found
this helpful
We have used Bradleys for many years with purchasing and selling of properties. Throughout we have found their services to be extremely professional, personal and approachable. We have no hesitation in recommending their services, and special mention to Ellie and Amanda who made the whole process straight forward....
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Feb 14,2016
Minithumbup
By:
Feb 14,2016
0 people found
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We have sold our holiday bungalow though Bradleys Estate Agents in Liskeard and have found the professionalism displayed by all members of their staff to be excellent. The names of the staff we were were in contact with included, Ellie, Amanda, Rose and Paige who all adopted the same very high standards. The material produced to advertise the property was was very informative and we are sure it facilitated the sale. Moreover, Bradleys' staff spared no effort in marketing our bungalow. In addit...
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Comment on agent fees
Good
Was this helpful? Yes
Feb 11,2016
Minithumbup
By:
Feb 11,2016
1 people found
this helpful
As first time buyers we didn't know what to expect from the process of buying our house! Ellie and Paige were fantastic at letting us know, keeping us updated and supporting us throughout. They were easy to contact and always willing to help. We cannot thank them enough for all their help and would recommend them to everyone!...
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Feb 04,2016
Minithumbup
By:
Feb 04,2016
0 people found
this helpful
I found Rosemary to be efficient, knowledgeable, extremely helpful and a joy to deal with. Unfortunately at the time Bradleys had nothing on their books that suited and we appear to have found a property through another agent,...
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Comment on agent fees
n/a
Was this helpful? Yes
Feb 03,2016
Minithumbup
By:
Feb 03,2016
0 people found
this helpful
We have used the services of Bradleys Estate Agents for renting our property and also selling property over several years and always found them to be very professional, approachable and helpful at all times....
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Comment on agent fees
Agents fees are the usual price bracket you expect to pay.
Was this helpful? Yes
Nov 25,2015
Minithumbup
By:
Nov 25,2015
0 people found
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It was a tricky house to sell, but the persistence and enthusiasm of the team, especially Rose, helped it get there!!...
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Nov 23,2015
Minithumbup
By:
Nov 23,2015
0 people found
this helpful
Used Bradleys when we were looking for a property in Cornwall, initially we were on their mailing list and had regular contact with Amanda. Bradleys were very helpful in arranging viewings to meet our availability. We viewed the house we purchased With Ellie, we were given all the information we asked for, there was no rush after Ellie had shown us around we had plenty of time to look by ourselves. After our offer was accepted, we took the option of using one of Bradleys panel of solicitors and...
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Nov 20,2015
Minithumbup
By:
Nov 20,2015
0 people found
this helpful
Ellie and her lovely team at the Liskeard branch really bent over backwards to pursue the sale of our house. They maintained good communications with us at all times and gave honest advise and opinions when needed.They are all consummate professionals and all really went the extra mile when asked to do so.I am positive that without their skill and determination we would not have sold our house in the time frame we did.Thank you all so much for making this happen. Ellie you really are a star and ...
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Nov 19,2015
Minithumbup
By:
Nov 19,2015
0 people found
this helpful
We purchased our home through Bradleys in Liskeard in July 2015 ,even in our first conversations with the team there we were amazed at the difference in attitude, awareness , dedication and professionalism that we had both experienced when we sold our homes in Surrey . If we had any doubts or questions that occurred they were dealt with sometimes within a few minutes or when the answers were more complicated or worrying we knew that it would be sorted and if we were told they would get back to u...
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Aug 31,2015
Minithumbup
By:
Aug 31,2015
0 people found
this helpful
A good job. It took a long time but we got there - selling a big and expensive property. The gals did good.never a perfect estate agent ( or solicitor!!) but can recommend this team....
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Comment on agent fees
Higher than other options.
Was this helpful? Yes
Aug 27,2015
Minithumbup
By:
Aug 27,2015
0 people found
this helpful
Having had our property on the market for 15 months with another agent, we moved to Bradleys and were promised that it would be sold....and it was! A very efficient and friendly service and nothing was ever too much trouble. There was a a personal and welcoming approach from the start and a high level of professionalism from all members of the team. We were kept fully informed at all stages and much of the usual stresses involved in selling property were kept at bay by knowing that we could call...
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Aug 25,2015
Minithumbup
By:
Aug 25,2015
0 people found
this helpful
All the staff of this branch of Bradleys are to be highly commended. Their professionalism, enthusiasm and efforts have been second to none. At all times we have been appraised of the situation regarding our sale and I am confident that every effort has been made to find the perfect match for our property. We are aware that we have an unusual style house and it was unlikely that there would be a stream of prospective buyers beating a track to our door, so it has been necessary to maximise every ...
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Areas covered
  • PL14
  • Liskeard
  • PL13
  • PL17
  • PL12
  • PL11
  • PL30
  • PL26
  • PL22
  • PL23
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 87% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: Β£63,000
  • Max: Β£650,250

Letting
  • Min: Β£0
  • Max: Β£0

NAEA ARLA RICS TDS Move With Us


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
13 0 4 0 38 1 24 1 10 0
Ellie Stoyan Ellie Stoyan
Manager
43 reviews

About Ellie I started my career in Estate Agency as a part time administrator when my children were young and when they left home I progressed to being a full time negotiator. I have been a branch manager with B View full profile
Nikki Heathcote Nikki Heathcote
Negotiator
92 reviews

About Nikki I began my career in estate agency in 1986 straight from school! I started off as a secretary for Marshall's Estate Agents and soon realised as time progressed that estate agency was my true vocation View full profile
Amanda Hughes Amanda Hughes
Negotiator
32 reviews

About Amanda Having been in secretarial positions for most of my working life, I began my career in estate agency with Bradleys in 2001, originally as an administrator. As time went on and as my experience grew, View full profile
Paige Cunningham Paige Cunningham
Negotiator
7 reviews

About Paige Being new to Estate Agency I have a lot to learn but know I am in very good hands with the team here at Liskeard. I am passionate about achieving all possible to the best of my abilities and forgin View full profile
Denise Goulbourn Denise Goulbourn
2 reviews

About Denise No description set View full profile

Job vacancies

Please see a list of jobs available

Fees

Bradleys is pleased to offer a tailor made fee package for clients. The package can include conveyancing on the sale of the property. Please call us for a Free Market Appraisal where our packages can be discussed in more detail.
Last updated at 2:52 PM 05/01/2016 by allAgents

Complaints Procedure

1. Bradleys is a Member of The Property Ombudsman's Scheme and aims to provide the highest standards of service to all our Customers. To ensure that your interests are safeguarded, an Internal Complaints Procedure has been implemented. This provides for the matter to be dealt with internally by the Office Manager or the Department Head. In the event that we are not able to deal with the matter to our mutual satisfaction after following our Internal Complaints Procedure you may refer your complaint in writing to the Property Ombudsman.



2. If you believe you have a complaint, please write in the first instance to the Office Manager or the Department Head at the address of the relevant office.



3. Your complaint will be acknowledged within 3 working days, investigated thoroughly in accordance with the established in-house Procedures, and a reply sent to you within 21 working days of receipt of your letter.



4. If you are not satisfied with the outcome of the initial investigation, you are provided with a further opportunity to have the complaint reviewed by our Managing Director at the address given below:




Mr Francis Marshall FNAEA

Bradleys Group Head Office

7 Stevenstone Road

Exmouth

Devon

EX8 2EP

Last updated at 2:52 PM 05/01/2016 by allAgents

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