• Martin Clements
    Martin Clements
  • Verity Wood
    Verity Wood
  • Lorraine Hockley
    Lorraine Hockley
  • claim your profile
    Lesley
Helston<br /> Our centrally located office on the corner of Coinagehall Street and Church Street will provide a warm welcome for all clients old and new. In this part of the county we are fortunate enough to handle properties of all types from the town centre flats and terraced properties to the stunning residences in surround villages, many of which feature views over some of our gorgeous beaches. Whether you are buying, selling or letting, we would be delighted to hear from you.
Bradleys Estate Agents

1 Meneage Street Helston
Cornwall
TR13 8AA

01326 564321
May 30,2017
Minithumbup
Lorraine Hockley
By:
May 30,2017
0 people found
this helpful
All aspects of the process were dealt with very efficiently. The staff who dealt with this at the branch were always helpful and made letting the property straighforward. The advertisement was very well done....
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Comment on agent fees
While the renters fees were high but perhaps not unreasonable I thought that the tenants had to pay too much to the agent.
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May 18,2017
Minithumbup
Martin Clements
Lorraine Hockley
By:
May 18,2017
0 people found
this helpful
I have been very impressed with the attention and commitment of all 3 personnel (including Verity wood - only room for 2 listings). They have all been very helpful and worked very hard for me to sell my property and I wish to take this opportunity to thank them all, especially Martin who obviously is an inspirational great team leader. Well done Bradleys. I would highly recommend this Estate Agents in Helston to provide a highly professional service....
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Comment on agent fees
Worth the money.
Was this helpful? Yes
May 16,2017
Minithumbup
Lorraine Hockley
Verity Wood
By:
May 16,2017
0 people found
this helpful
We recently bought our first family home from Bradley's and I cannot praise them enough, very friendly and helpful and I would highly recommend them to others. Thanks again to you both for all your help x...
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Was this helpful? Yes
May 11,2017
Minithumbup
Verity Wood
By:
May 11,2017
0 people found
this helpful
Couldnt have asked for more helpful service.many thanks.will definitely instruct on future occasions as i have done for many years...
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May 01,2017
Minithumbup
Martin Clements
Verity Wood
By:
May 01,2017
0 people found
this helpful
Martin,Verity and Lorraine have been brilliant in selling my house for me. Nothing has been too much trouble, even giving my dog treats when showing people around! Exceptional service....
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Comment on agent fees
All these online estate agents charge less....but they don't give the service that Martin and his team give. You get what you pay for.
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By: Martin Clements
May 02, 2017
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Thank you Allyson for you lovely comments what a great vendor you have been. Keep spreading the word. Thanks again Martin ...
Apr 30,2017
Minithumbup
Martin Clements
Verity Wood
By:
Apr 30,2017
0 people found
this helpful
This branch appears to be blessed with staff that are pleasant, helpful and courteous. I have only been able to select two of the staff at the Helston branch, but the third member also well deserves to be along side the above two in receiving accolades....
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By: Martin Clements
May 02, 2017
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Thank you so much for you lovely comments about the team here in Helston. We thrive off good feed back so many thanks for yours. Best wishes Martin ...
Apr 04,2017
Minithumbup
Martin Clements
By:
Apr 04,2017
0 people found
this helpful
Very helpful, very professional, a pleasant manor a pleasure to do business with, gave up his own time to allow us the view a property....
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Mar 27,2017
Minithumbup
Verity Wood
Martin Clements
By:
Mar 27,2017
0 people found
this helpful
Have nothing but praise for these guys , lovely to deal with and sold our cottage quickly and efficiently. You get what you pay for ,while they make it pleasant at the same time. These weren't the first agents we went to but these were the agents that sold the house. while friends tell us we could have got cheaper, l personally think they are worth twice the price and would have no hesitation in recommending their services. Well done Verity you were born to sell houses !! ,but seriously thank ...
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Comment on agent fees
They compete with others in terms of % .
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By: Martin Clements
May 02, 2017
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Sandra what can I say. The challenge was to get you on the market with us but once you were we knew we could sell your property. You had the right property and we marketed at the right price. You worked with us to get the best out of our marketing and registered clients. We sold and exchanged and completed quickly. This was down to you as a vendor and my team pushing away till the very end. Your the perfect vendor and we were so pleased to get you sold. Thanks again for the lovely review. Best w ...
Mar 10,2017
Minithumbup
Martin Clements
Verity Wood
By:
Mar 10,2017
0 people found
this helpful
Lorraine, verity, and martin have given me a faultless, friendly and totally reliable service on the sale of my house. I can recommend them wholeheartedly to anyone who wishes to sell their house. I have been kept completely informed with regular phone calls on how things are going. You will not get a better estate agent....
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Comment on agent fees
Average
Was this helpful? Yes
By: Martin Clements
Mar 10, 2017
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What a fantastic review from my lovely Vendor. It has been a pleasure dealing with you and your property. We wish all the very best in the future. Best wishes the Helston team ...
Mar 09,2017
Minithumbup
Lesley
By:
Mar 09,2017
0 people found
this helpful
I can't thank the team in Helston. They were so helpful in times of stress!! It was difficult being in Yorkshire and buying in Cornwall but Martin and his team were brilliant!...
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By: Martin Clements
Mar 10, 2017
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I would like to thank Lesley for her lovely comments about the team here in Helston. It means a lot when both your buyers and sellers are happy. good luck in the future Lesley :) ...
Feb 20,2017
Minithumbup
By:
Feb 20,2017
0 people found
this helpful
All the staff at Helston branch have been very helpful,professional and efficient during the process of selling my house for me.I would not hesitate to recommend them to friends etc....
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Comment on agent fees
Reasonable compared to other agents.
Was this helpful? Yes
Feb 20,2017
Minithumbup
Lorraine Hockley
By:
Feb 20,2017
0 people found
this helpful
Good all round service. Admin at Exeter much more helpful than they were. Would recommend them and use them in the future...
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Comment on agent fees
good
Was this helpful? Yes
Feb 07,2017
Minithumbup
Martin Clements
Lorraine Hockley
By:
Feb 07,2017
0 people found
this helpful
Excellent advice and guidance from the team, Martin, Lorraine and Verity. From the pre sale visit by Martin, to taking best photographs in good weather, up to the solicitors guidance at the end. I was kept up to date every step of the way. Always availble by phone or email and always thinking forward and positive. I could not recommend a better service....
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Comment on agent fees
I feel the professionalism and aid from the team are worthy of the fee.
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By: Martin Clements
Feb 07, 2017
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Kirsty has been a star vendor from the start. I'm so glad we are nearly at the point of exchange. She too was always available to chat with and has done everything to make the sale happen. Its been a pleasure dealing with her and I wish her all the best for the future. Kind regards Martin ...
Feb 06,2017
Minithumbup
Verity Wood
Martin Clements
By:
Feb 06,2017
0 people found
this helpful
I found Verity to be very knowledgeable and helpful both during and after my purchase when I had to ask for some additional information from the seller. Verity was always helpful and responsive....
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By: Martin Clements
Feb 07, 2017
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I would like to thank Margaret for her lovely comments. It was a pleasure dealing with her on the purchase of her property. ...
Jan 31,2017
Minithumbup
Martin Clements
Lorraine Hockley
By:
Jan 31,2017
0 people found
this helpful
It is some time since we last had to endure the process of selling and buying a house. Martin was very clear on how the process would work and that we understood what Bradleys could do for us. He was insistent that we got the best photographs in order to show our property off to its maximum potential, even returning to take more pictures when the weather was right. Martin, Lorraine and Verity are extremely knowledgeable in their field and have guided us very well, obtaining a quick buyer for...
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Comment on agent fees
The fees are extremely competitive and fair.
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By: Martin Clements
Feb 01, 2017
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Thanks to Andy and Maggie for their kind comments. We are so pleased to be able to help in the sale of their property and so pleased it happened so fast. Fingers crossed for an early exchange. Thanks again Martin ...
Jan 23,2017
Minithumbup
Martin Clements
Verity Wood
By:
Jan 23,2017
0 people found
this helpful
These estate agents are superb. Professional, on the ball and very friendly. Throughout out rather complicated transaction they were helpful and courteous, taking a real genuine interest in us and our plans. My only issue, is that I had to choose only two members of staff and I wanted to choose all three!!!! Both Lorraine and Verity had viewed the property with us on several occasions, both being honest and helpful with ideas and suggestions. Martin was fabulous in the after sales with chasing u...
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Comment on agent fees
Purchase only so no fees but they treated us like we were paying their salary lol !!!
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By: Martin Clements
Jan 23, 2017
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Thank you Mr Mrs Arno it was a pleasure dealing with you on this complicated case. You were always up beat and made the whole process very easy. Thank you for your kind words about the team. I am very lucky to have such dedicated hard working team members. We wish you all the best for the future. Thanks again Martin ...
Jan 21,2017
Minithumbup
Lorraine Hockley
Martin Clements
By:
Jan 21,2017
0 people found
this helpful
A pleasure doing business with these two professional people. Made buying my little cottage stress free! Would highly recommend Bradleys!...
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By: Martin Clements
Jan 23, 2017
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Thank you for your kind words Mrs P. Yours was a very smooth easy purchase,we wish they were all that easy. Thanks again kind regards Martin ...
Jan 20,2017
Minithumbup
Martin Clements
Lorraine Hockley
By:
Jan 20,2017
0 people found
this helpful
Haven't got a bad thing to say about this team, both Lorraine and Martin have been so helpful throughout the whole processes. I originally rented my property via Bradleys and they made this very easy and straight forward, I would certainly recommend using them if you are thinking of renting or selling. When I decided to put my property up for sale they done all the hard work, I literally done nothing, which is perfect when you are a busy person working full time. Both Martin and Lorraine where e...
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Comment on agent fees
Very Good
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By: Martin Clements
Jan 23, 2017
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Thank you Dee. Another great vendor/landlord who we have dealt with over the last few years. We wish you all the best in the future and thank you for your kind words. Best wishes Martin ...
Jan 20,2017
Minithumbup
Martin Clements
Verity Wood
By:
Jan 20,2017
0 people found
this helpful
As my brother is an estate agent and running a service business myself you recognise good and bad standards in the business but safe to say this team work as a team and above all else they are first class professionals who give excellent service and more importantly superb after service. Could not speak highly enough of the guys just hope whilst writing that the sale is completed which is beyond the remit of the team st this stage as they have done there bit to get us to buy...
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Comment on agent fees
N/a
Was this helpful? Yes
By: Martin Clements
Jan 23, 2017
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Thank you Mr Taylor. It has been a pleasure dealing with you to. Its great to have pro active buyers it makes the job a lot easier. We strive to offer a good service to all our buyers and sellers and your comments make coming to work all the better. I am very proud of my team. Thank you again ...
Jan 16,2017
Minithumbup
By:
Jan 16,2017
0 people found
this helpful
I cannot praise all the staff at Helston too highly but in particular Verity and Lorraine who have been with us throughout. I particularly thank them for their support through a personal crisis The whole team matched friendship with a high degree of professionalism which in the end secured an offer of £10,000 above the asking price....
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Comment on agent fees
Good .Lower than other agents we had tried.
Was this helpful? Yes
By: Martin Clements
Jan 20, 2017
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I would like to thank Patrick for his kind words about the team. It has been a privilege to work along side our vendor on this sale. Through the good and the bad times he has stuck with us to help us achieve the goal of selling his property and in the end for more than the guide price. We wish Patrick all the best for the future ...
Jan 12,2017
Minithumbup
By:
Jan 12,2017
0 people found
this helpful
At the initial interview with Verity and then the viewings with Verity and Lorraine the process went very smoothly, with updates from Martin, Verity and Lorraine, ensuring we achieved the desired price. As we started to have problems with our purchase Martin took positive action in chasing all agents and solicitors involved to ensure a successful conclusion. Thanks to you all....
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Comment on agent fees
I think that established agents have a challenge from internet based agents and will have to offer something extra to ensure their success. Having said that and because of the effort made by Martin I don't think that the fees were unreasonable.
Was this helpful? Yes
By: Martin Clements
Jan 12, 2017
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I would like to thank Mr Mrs Marshall for there kind words. There was a tricky chain involved with this case and needed monitoring from start to finish. The vendors were very patient and we had a great working relationship. We are so pleased that you have now moved and wish you all the best for the future. Regards Martin and the Helston team. ...
Jan 12,2017
Minithumbup
By:
Jan 12,2017
0 people found
this helpful
Great team of people, very professional. My house sold within a week thanks to Bradley's. would definitely recommend the Helston branch!...
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Comment on agent fees
Good
Was this helpful? Yes
By: Martin Clements
Jan 12, 2017
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Thank you Nikki. What a fast sale that turned out to be. So pleased we could help get you sold so fast. good luck in the future. Kind regards Martin and the team. ...
Jan 09,2017
Minithumbup
Martin Clements
Lorraine Hockley
By:
Jan 09,2017
0 people found
this helpful
Really great service, honest and realistic which I think was the reason why we got a quick offer on our house. Martin took the time to sit and explain things to us. They were quick with everything and we felt like they were there every step. Can't recommend them enough....
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Comment on agent fees
We feel the Fees are good for the excellent service we received compared to other agents.
Was this helpful? Yes
By: Martin Clements
Jan 12, 2017
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Thank you Becky. We try hard to help in all areas of the sale and purchase and its lovely to hear we are doing the right things for our vendors. Kind regards Martin ...
Jan 03,2017
Minithumbup
Lorraine Hockley
Verity Wood
By:
Jan 03,2017
0 people found
this helpful
The agents at Bradleys were extremely helpful all through the transaction of my rental property and answered any queries I had quickly and professionally...
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Comment on agent fees
Agents fees were standard
Was this helpful? Yes
By: Martin Clements
Jan 12, 2017
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Thanks for the kind review Heather. We hope you have many happy years in the property. It was a pleasure dealing with you. Regards Martin ...
Dec 13,2016
Minithumbup
Lorraine Hockley
By:
Dec 13,2016
0 people found
this helpful
Lorraine was welcoming at the property and showed me round sympathetically. She had a good grasp of the property and mediated well between me and the vendor. She facilitated my purchase smoothly and with good humour. It was a pleasure to do business with Bradleys...
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Comment on agent fees
Unknown
Was this helpful? Yes
By: Martin Clements
Jan 12, 2017
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Thank you for the lovely review about Lorraine and the Helston Office. I'm glad we were able help you with your purchase smoothly and with good humour. Regards Martin ...
Dec 11,2016
Minithumbup
Verity Wood
Verity Wood
By:
Dec 11,2016
0 people found
this helpful
Although we have placed Verity and Lorraine within the review boxes as we both spent time with them and saw their amazing rapport with their vendors. Martyn in the Helston Branch very much makes up the whole part of Team Bradley's. Bradley's Helston with the support of Didi in Exeter stand head and shoulders above any other agent in that far western part of Cornwall. Their knowledge, attention to detail in producing accurate property particulars and their wonderful, personable yet professional...
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Comment on agent fees
N/A Purchasing
Was this helpful? Yes
By: Martin Clements
Dec 12, 2016
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What lovely things to say about the team. We do work hard to build strong bonds with both our seller and buyers. We very much appreciate your review and we look forward to being able to hand over your keys to your perfect piece of Cornwall. Many thanks from the whole team. Kind regards Martin ...
Dec 02,2016
Minithumbup
Martin Clements
By:
Dec 02,2016
0 people found
this helpful
They are a great team at Bradleys in Helston. Martin has been very helpful and informative throughout the whole process of our house sale. I would highly recommend Bradleys if you are looking to sell your property....
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Comment on agent fees
Good value for the amount of work involved.
Was this helpful? Yes
By: Martin Clements
Dec 03, 2016
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It was a pleaser to deal with Mr Mrs W. Thank you for your kind comments and we were extremely pleased to get from Offer to exchange of contracts in two and half weeks. We wish you all the best for the future. Many thanks from Martin and the Helston team. ...
Nov 28,2016
Minithumbup
By:
Nov 28,2016
0 people found
this helpful
We've been unlucky with the sale of our house, with two sets of buyers dropping out at the last minute due to problems with their own properties or finance. Bradleys have bent over backwards to get it sold for us and have continually found prospective buyers. All the staff have been extremely pleasant and hard-working, always keeping us up to date with progress. Thoroughly recommended....
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Comment on agent fees
Worth their fee as they secured a very good price for us.
Was this helpful? Yes
By: Martin Clements
Nov 29, 2016
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I would like to thank AndyP for his kind comments about the team here in Helston. There have been some tricky moments with the sale of his property and we would like to thank them for there patience and for sticking with us through thick and thin. Its been a pleasure dealing with them as our vendors ...
Nov 28,2016
Minithumbdown
By:
Nov 28,2016
0 people found
this helpful
Unfortunately, I can not say that we received a positive, professional and efficient service. The Helston branch lost two members of staff during our house selling process, both of which had been handing our property. Service was inconsistent and at times unprofessional....
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Comment on agent fees
Too high for service provided.
Was this helpful? Yes
By: Martin Clements
Nov 28, 2016
View all comments (1)
Thank you for honest feedback regarding the service you received here in the office. Unfortunately you were selling during a transitional period here in the office. We have had a settled team now for the last 7 months and hope that all of the problems have now been resolved. I can see from the case file there were problems along the way but fortunately we did find you a buyer and get you exchanged and completed. We are always trying to improve our service and take all feedback seriously. Again t ...
Nov 05,2016
Minithumbup
By:
Nov 05,2016
0 people found
this helpful
All members of staff always helpful and professional.At my request viewings were carried out without me being present.Thank you team you got me the result I wanted....
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Comment on agent fees
Set at a reasonable level.
Was this helpful? Yes
Areas covered
  • TR13
  • Helston
  • TR12
  • TR11
  • TR20
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
94% customers were satisfied with fees 84% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £102,500
  • Max: £770,000

Letting
  • Min: £0
  • Max: £0

NAEA ARLA RICS TDS Move With Us


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
11 1 10 0 40 2 32 0 4 0
Martin Clements Martin Clements
Manager
17 reviews

About Martin I started working in estate agency in early 2013 in Helston for a large corporate company. After 3 1/2 years I moved to Bradleys as branch manager due to the exceptional customer service the company o View full profile
Verity Wood Verity Wood
Negotiator
27 reviews

About Verity No description set View full profile
Lorraine Hockley Lorraine Hockley
Negotiator
30 reviews

About Lorraine No description set View full profile
Lesley  - upload your photo Lesley
1 reviews

About Lesley No description set View full profile

Job vacancies

Please see a list of jobs available

Fees

Bradleys is pleased to offer a tailor made fee package for clients. The package can include conveyancing on the sale of the property. Please call us for a Free Market Appraisal where our packages can be discussed in more detail.
Last updated at 3:05 PM 05/01/2016 by allAgents

Complaints Procedure

1. Bradleys is a Member of The Property Ombudsman's Scheme and aims to provide the highest standards of service to all our Customers. To ensure that your interests are safeguarded, an Internal Complaints Procedure has been implemented. This provides for the matter to be dealt with internally by the Office Manager or the Department Head. In the event that we are not able to deal with the matter to our mutual satisfaction after following our Internal Complaints Procedure you may refer your complaint in writing to the Property Ombudsman.



2. If you believe you have a complaint, please write in the first instance to the Office Manager or the Department Head at the address of the relevant office.



3. Your complaint will be acknowledged within 3 working days, investigated thoroughly in accordance with the established in-house Procedures, and a reply sent to you within 21 working days of receipt of your letter.



4. If you are not satisfied with the outcome of the initial investigation, you are provided with a further opportunity to have the complaint reviewed by our Managing Director at the address given below:


Mr Francis Marshall FNAEA

Bradleys Group Head Office

7 Stevenstone Road

Exmouth

Devon

EX8 2EP
Last updated at 3:05 PM 05/01/2016 by allAgents

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