• Martin Clements
    Martin Clements
  • Verity Wood
    Verity Wood
  • Lorraine Hockley
    Lorraine Hockley
Helston<br /> Our centrally located office on the corner of Coinagehall Street and Church Street will provide a warm welcome for all clients old and new. In this part of the county we are fortunate enough to handle properties of all types from the town centre flats and terraced properties to the stunning residences in surround villages, many of which feature views over some of our gorgeous beaches. Whether you are buying, selling or letting, we would be delighted to hear from you.
Bradleys Estate Agents

1 Meneage Street Helston
Cornwall
TR13 8AA

01326 564321

Jan 21,2017
Minithumbup
By:
Jan 21,2017
Featured Review
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A pleasure doing business with these two professional people. Made buying my little cottage stress free! Would highly recommend Bradleys!...
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Jan 20,2017
Minithumbup
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Jan 20,2017
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Haven't got a bad thing to say about this team, both Lorraine and Martin have been so helpful throughout the whole processes. I originally rented my property via Bradleys and they made this very easy and straight forward, I would certainly recommend using them if you are thinking of renting or selling. When I decided to put my property up for sale they done all the hard work, I literally done nothing, which is perfect when you are a busy person working full time. Both Martin and Lorraine where e...
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Very Good
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Jan 20,2017
Minithumbup
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Jan 20,2017
Featured Review
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As my brother is an estate agent and running a service business myself you recognise good and bad standards in the business but safe to say this team work as a team and above all else they are first class professionals who give excellent service and more importantly superb after service. Could not speak highly enough of the guys just hope whilst writing that the sale is completed which is beyond the remit of the team st this stage as they have done there bit to get us to buy...
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Comment on agent fees
N/a
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Jan 16,2017
Minithumbup
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Jan 16,2017
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I cannot praise all the staff at Helston too highly but in particular Verity and Lorraine who have been with us throughout. I particularly thank them for their support through a personal crisis The whole team matched friendship with a high degree of professionalism which in the end secured an offer of £10,000 above the asking price....
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Comment on agent fees
Good .Lower than other agents we had tried.
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By: Martin Clements
Jan 20, 2017
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I would like to thank Patrick for his kind words about the team. It has been a privilege to work along side our vendor on this sale. Through the good and the bad times he has stuck with us to help us achieve the goal of selling his property and in the end for more than the guide price. We wish Patrick all the best for the future....
Jan 12,2017
Minithumbup
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Jan 12,2017
Featured Review
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At the initial interview with Verity and then the viewings with Verity and Lorraine the process went very smoothly, with updates from Martin, Verity and Lorraine, ensuring we achieved the desired price. As we started to have problems with our purchase Martin took positive action in chasing all agents and solicitors involved to ensure a successful conclusion. Thanks to you all....
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Comment on agent fees
I think that established agents have a challenge from internet based agents and will have to offer something extra to ensure their success. Having said that and because of the effort made by Martin I don't think that the fees were unreasonable.
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By: Martin Clements
Jan 12, 2017
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I would like to thank Mr Mrs Marshall for there kind words. There was a tricky chain involved with this case and needed monitoring from start to finish. The vendors were very patient and we had a great working relationship. We are so pleased that you have now moved and wish you all the best for the future. Regards Martin and the Helston team.....
Jan 12,2017
Minithumbup
By:
Jan 12,2017
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Great team of people, very professional. My house sold within a week thanks to Bradley's. would definitely recommend the Helston branch!...
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Good
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By: Martin Clements
Jan 12, 2017
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Thank you Nikki. What a fast sale that turned out to be. So pleased we could help get you sold so fast. good luck in the future. Kind regards Martin and the team.....
Jan 09,2017
Minithumbup
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Jan 09,2017
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Really great service, honest and realistic which I think was the reason why we got a quick offer on our house. Martin took the time to sit and explain things to us. They were quick with everything and we felt like they were there every step. Can't recommend them enough....
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Comment on agent fees
We feel the Fees are good for the excellent service we received compared to other agents.
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By: Martin Clements
Jan 12, 2017
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Thank you Becky. We try hard to help in all areas of the sale and purchase and its lovely to hear we are doing the right things for our vendors. Kind regards Martin....
Jan 03,2017
Minithumbup
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Jan 03,2017
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The agents at Bradleys were extremely helpful all through the transaction of my rental property and answered any queries I had quickly and professionally...
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Comment on agent fees
Agents fees were standard
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By: Martin Clements
Jan 12, 2017
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Thanks for the kind review Heather. We hope you have many happy years in the property. It was a pleasure dealing with you. Regards Martin....
Dec 13,2016
Minithumbup
By:
Dec 13,2016
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Lorraine was welcoming at the property and showed me round sympathetically. She had a good grasp of the property and mediated well between me and the vendor. She facilitated my purchase smoothly and with good humour. It was a pleasure to do business with Bradleys...
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Unknown
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By: Martin Clements
Jan 12, 2017
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Thank you for the lovely review about Lorraine and the Helston Office. I'm glad we were able help you with your purchase smoothly and with good humour. Regards Martin....
Dec 11,2016
Minithumbup
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Dec 11,2016
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Although we have placed Verity and Lorraine within the review boxes as we both spent time with them and saw their amazing rapport with their vendors. Martyn in the Helston Branch very much makes up the whole part of Team Bradley's. Bradley's Helston with the support of Didi in Exeter stand head and shoulders above any other agent in that far western part of Cornwall. Their knowledge, attention to detail in producing accurate property particulars and their wonderful, personable yet professional...
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Comment on agent fees
N/A Purchasing
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By: Martin Clements
Dec 12, 2016
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What lovely things to say about the team. We do work hard to build strong bonds with both our seller and buyers. We very much appreciate your review and we look forward to being able to hand over your keys to your perfect piece of Cornwall. Many thanks from the whole team. Kind regards Martin....
Dec 02,2016
Minithumbup
By:
Dec 02,2016
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They are a great team at Bradleys in Helston. Martin has been very helpful and informative throughout the whole process of our house sale. I would highly recommend Bradleys if you are looking to sell your property....
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Comment on agent fees
Good value for the amount of work involved.
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By: Martin Clements
Dec 03, 2016
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It was a pleaser to deal with Mr Mrs W. Thank you for your kind comments and we were extremely pleased to get from Offer to exchange of contracts in two and half weeks. We wish you all the best for the future. Many thanks from Martin and the Helston team.....
Nov 28,2016
Minithumbup
By:
Nov 28,2016
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We've been unlucky with the sale of our house, with two sets of buyers dropping out at the last minute due to problems with their own properties or finance. Bradleys have bent over backwards to get it sold for us and have continually found prospective buyers. All the staff have been extremely pleasant and hard-working, always keeping us up to date with progress. Thoroughly recommended....
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Comment on agent fees
Worth their fee as they secured a very good price for us.
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By: Martin Clements
Nov 29, 2016
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I would like to thank AndyP for his kind comments about the team here in Helston. There have been some tricky moments with the sale of his property and we would like to thank them for there patience and for sticking with us through thick and thin. Its been a pleasure dealing with them as our vendors....
Nov 28,2016
Minithumbdown
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Nov 28,2016
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Unfortunately, I can not say that we received a positive, professional and efficient service. The Helston branch lost two members of staff during our house selling process, both of which had been handing our property. Service was inconsistent and at times unprofessional....
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Comment on agent fees
Too high for service provided.
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By: Martin Clements
Nov 28, 2016
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Thank you for honest feedback regarding the service you received here in the office. Unfortunately you were selling during a transitional period here in the office. We have had a settled team now for the last 7 months and hope that all of the problems have now been resolved. I can see from the case file there were problems along the way but fortunately we did find you a buyer and get you exchanged and completed. We are always trying to improve our service and take all feedback seriously. Again t....
Nov 05,2016
Minithumbup
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Nov 05,2016
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All members of staff always helpful and professional.At my request viewings were carried out without me being present.Thank you team you got me the result I wanted....
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Comment on agent fees
Set at a reasonable level.
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Oct 23,2016
Minithumbup
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Oct 23,2016
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Has been really easy working with this team, brilliant Service and great communication. They made us feel really looked after and felt like we could ring or pop in anytime. Really friendly people with great customer service a joy to work with....
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Comment on agent fees
Very reasonable
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By: Martin Clements
Oct 25, 2016
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Many thanks for your kind words about the team, service and communication. We wish you all the best in the future. Kind regards Martin....
Oct 21,2016
Minithumbup
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Oct 21,2016
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Martin and Verity were very helpful and kept us fully informed all the way through to our completion date which made the sale of our flat very easy and straightforward....
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By: Martin Clements
Oct 25, 2016
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I would like to that Paul and Carol Rowley for there kind words. It was a pleasure dealing with you. Good luck with your new purchase. Kind regards Martin....
Oct 21,2016
Minithumbdown
By:
Oct 21,2016
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Bradley's have nice people working for them, however their ability to organise things and chase up clients is shocking and frankly, not very professional. I originally chose to go through Bradley's to let my property as their branch manager came to see my house and was very confident on his teams ability to move a tenant in within "2 weeks, no problem". To be fair, they did everything they said they would do, such as put the let on a number of websites with professional looking ...
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Oct 08,2016
Minithumbup
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Oct 08,2016
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The staff at the Helston branch have been very helpful in assisting with our search for a property. Martin and Lorraine have helped us secure the property for what we consider to be a fair price....
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Comment on agent fees
Not applicable as we purchasing.
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By: Martin Clements
Oct 08, 2016
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Thank you so much for your kind feed back. We wish you all the best in the future.....
Oct 07,2016
Minithumbup
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Oct 07,2016
0 people found
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All staff were pleasant and helpful, keeping us informed after each viewing and throughout the sale process. Prospective purchasers were followed up and all staff were familiar with my property. Couldn't ask for more....
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Comment on agent fees
Fees are reasonable in comparison to other aGENTS.
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By: Martin Clements
Oct 07, 2016
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I would like to thank Mrs Parsons for her kind words Many thanks....
Oct 07,2016
Minithumbup
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Oct 07,2016
0 people found
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Very easy and friendly to deal with, made for a very smooth, quick & stress free purchase. Were very helpful with our viewing of properties and dealt with is in a professional and efficient manner....
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By: Martin Clements
Oct 07, 2016
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Many thanks for your kind words regarding the team and the office. It was a pleasure to help you in your purchase.....
Oct 07,2016
Minithumbup
By:
Oct 07,2016
0 people found
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The Helston team helped me sell my house really quickly after no progress with other local agents. Martin's proactive attitude gave me confidence throughout the sale process, and Lorraine and Verity were always available to quickly resolve any queries. I am really pleased with the service I received....
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Comment on agent fees
In line with local market rates
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By: Martin Clements
Oct 07, 2016
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It was pleasure to help you sell your property. We were so pleased to see you move on with your life and we were glad to be part of it. We wish you all the best in the future Kind regards Martin....
Oct 02,2016
Minithumbup
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Oct 02,2016
0 people found
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Martin, Lorraine and Verity have done everything possible to help us sale our property. They have kept us well informed and updated. Their professionalism, enthusiasm and humour has kept us 'sane' Thank you for everthing....
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Comment on agent fees
Good
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By: Martin Clements
Oct 03, 2016
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I would like to thank Tess and Bernard for there lovely comments. We wish you all the luck in the future. It was a pleasure dealing with you both....
Jul 08,2016
Minithumbup
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Jul 08,2016
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We were having challenging times with our seller but Lorraine pulled out all the stops for us to complete very good service....
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Comment on agent fees
Good
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By: Martin Clements
Jul 08, 2016
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Many thanks for your lovely comment about Lorraine. She is a star....
Jun 15,2016
Minithumbup
By:
Jun 15,2016
0 people found
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Despite an extended and difficult sale and numerous staff changes, Lorraine was a continuity member of staff throughout. She kept us well informed of visits and their follow up and was very helpful...
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Comment on agent fees
They appeared to be the norm for the area
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May 30,2016
Minithumbup
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May 30,2016
0 people found
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Lorraine has been acting as my letting agent for a property for some time and has proved to be thoroughly professional and efficient. She is always polite and helpful and often 'goes the extra mile' to ensure smooth running of the property....
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Comment on agent fees
Company fee structure with other companies although towards upper end.
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By: Martin Clements
Jun 02, 2016
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I would like to take the time to personally thank John for his positive review of Bradleys and Lorraine. She is an asset to the office and company. Many thanks again John....
May 25,2016
Minithumbup
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May 25,2016
0 people found
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We were impressed with Lorraine in her help viewing prooerties. We found her friendly, efficient, knowledgeable, she had good ideas and extremely helpful....
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Comment on agent fees
Good
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May 23,2016
Minithumbup
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May 23,2016
0 people found
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Both Lorraine and Verity have been very helpful,professional,and friendly in dealing with the sale of my property.The property sold within three weeks of being placed on the market, subject to exchange of contracts.I felt that this amazing achievement was down to the hard work and professionalism of Lorraine at the Helston office,Lorraine is certainly a great asset to your company.Thank you so much Bradleys....
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Comment on agent fees
good
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By: Martin Clements
May 23, 2016
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I would like to thank Mr Mcglynn for his very positive comments about the Helston branch and team. Many thanks Martin Clements Branch Manager....
May 22,2016
Minithumbup
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May 22,2016
0 people found
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Verity valued the house and got it dead right, if I had listened to other agents we would of lost about ‚£20 or ‚£30 thousand. Three viewings within ten days with one offer that we have accepted. Lorraine did the back up office work and so far everything is going without a hitch....
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Comment on agent fees
average
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May 20,2016
Minithumbdown
By:
May 20,2016
1 people found
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We signed up to Bradleys with Giles, he then left, so we were given another contact who left 4 weeks later, for us then to be left in limbo with who ever was in the office to deal with us. I have spoken to the Area Manager in Plymouth and one of the directors at Head Office, to voice my concerns, but they didn't care. I would be told one thing by one member of staff and two days later the complete opposite by the next person, they have a total disregard for the people who are paying there wages...
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Comment on agent fees
Standard fees so can not comment, but then again they did have to re-issue the invoice because they over charged.
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By: Kai Logan
May 23, 2016
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We are sorry to hear of your dissatisfaction with the team changes. Unfortunately staff do leave for a number of reasons and so this will cause us to change things internally. We take every effort to ensure this causes as little disruption to our service as possible and so we apologise if this wasn't as smooth for you. We strive to provide the best service at all times and would ask that if you would like to talk this through further with someone to please contact kailogan@beagroup.co.uk....
Feb 22,2016
Minithumbup
By:
Feb 22,2016
0 people found
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From the beginning of our journey to buying our first home, all the staff we dealt with were very open, accommodating and helpful. This was our first purchase and by all accounts, there were a number of issues that everyone needed to get over, Bradleys were very understanding of these and worked with a number of people to get us to complition. We will be using Bradleys in the future, and will highly recommend them to anyone who will listen....
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Comment on agent fees
First time buyer, so no fees for us to pay.
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Dec 03,2015
Minithumbup
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Dec 03,2015
0 people found
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During a recent purchase I was keen to have various aspects of the property inspected and surveyed. The agent made access to the property easy for the inspections and surveys that I had requested. Communications were dealt with in an efficient and timely manner....
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Sep 23,2015
Minithumbup
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Sep 23,2015
0 people found
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Very friendly and honest! Great customer service and nothing ever seemed too much hassle, always welcoming and able to advise. Kept us updated and informed on a regular basis. Goods seller rates and actually sold the property quicker than expected. Very pleased, many thanks...
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Comment on agent fees
Not the cheapest but definitely one of the lower costs, and we'll worth it!
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Sep 09,2015
Minithumbup
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Sep 09,2015
0 people found
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Stephen was brilliant with us .low key made us feel relaxed and In no hurry ,had an answer for every question. He made an out of hours appointment for us to view .Very pleased with the company.Excellent...
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Sep 04,2015
Minithumbup
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Sep 04,2015
0 people found
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Very Helpful. Always available to help do a viewing. Friendly. Stress free. Has a good local knowledge of the properties and area...
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Jun 21,2015
Minithumbup
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Jun 21,2015
0 people found
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Very professional service from the Team in Helston, Cornwall. From the first visit by Stephen in which he methodically went through all the information we needed as sellers, to then providing an excellent valuation on our property. Visits from potential buyers started almost immediately and all were accompanied by one of the Team ( usually Giles or Lorraine). The Team kept us informed at every point of the process and Stephen even rang on the day of our moving out to wish us luck and a safe jou...
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Areas covered
  • TR13
  • Helston
  • TR12
  • TR11
  • TR20
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
92% customers were satisfied with fees 96% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £102,500
  • Max: £770,000

Letting
  • Min: £0
  • Max: £0

NAEA ARLA RICS TDS Move With Us


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
9 1 10 0 33 2 27 0 2 0
Martin Clements Martin Clements
Manager
7 reviews

About Martin I started working in estate agency in early 2013 in Helston for a large corporate company. After 3 1/2 years I moved to Bradleys as branch manager due to the exceptional customer service the company o View full profile
Verity Wood Verity Wood
Negotiator
20 reviews

About Verity No description set View full profile
Lorraine Hockley Lorraine Hockley
Negotiator
24 reviews

About Lorraine No description set View full profile

Job vacancies

Please see a list of jobs available

Fees

Bradleys is pleased to offer a tailor made fee package for clients. The package can include conveyancing on the sale of the property. Please call us for a Free Market Appraisal where our packages can be discussed in more detail.
Last updated at 3:05 PM 05/01/2016 by allAgents

Complaints Procedure

1. Bradleys is a Member of The Property Ombudsman's Scheme and aims to provide the highest standards of service to all our Customers. To ensure that your interests are safeguarded, an Internal Complaints Procedure has been implemented. This provides for the matter to be dealt with internally by the Office Manager or the Department Head. In the event that we are not able to deal with the matter to our mutual satisfaction after following our Internal Complaints Procedure you may refer your complaint in writing to the Property Ombudsman.



2. If you believe you have a complaint, please write in the first instance to the Office Manager or the Department Head at the address of the relevant office.



3. Your complaint will be acknowledged within 3 working days, investigated thoroughly in accordance with the established in-house Procedures, and a reply sent to you within 21 working days of receipt of your letter.



4. If you are not satisfied with the outcome of the initial investigation, you are provided with a further opportunity to have the complaint reviewed by our Managing Director at the address given below:


Mr Francis Marshall FNAEA

Bradleys Group Head Office

7 Stevenstone Road

Exmouth

Devon

EX8 2EP
Last updated at 3:05 PM 05/01/2016 by allAgents

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