• Martin Clements
    Martin Clements
  • Verity Wood
    Verity Wood
  • Lorraine Hockley
    Lorraine Hockley
  • Denise Goulbourn
    Denise Goulbourn
Helston<br /> Our centrally located office on the corner of Coinagehall Street and Church Street will provide a warm welcome for all clients old and new. In this part of the county we are fortunate enough to handle properties of all types from the town centre flats and terraced properties to the stunning residences in surround villages, many of which feature views over some of our gorgeous beaches. Whether you are buying, selling or letting, we would be delighted to hear from you.
Bradleys Estate Agents

1 Meneage Street Helston
Cornwall
TR13 8AA

01326 564321

Dec 02,2016
Minithumbup
By:
Dec 02,2016
Featured Review
0 people found
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They are a great team at Bradleys in Helston. Martin has been very helpful and informative throughout the whole process of our house sale. I would highly recommend Bradleys if you are looking to sell your property....
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Comment on agent fees
Good value for the amount of work involved.
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Jan 01, 1970
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....
Nov 28,2016
Minithumbup
By:
Nov 28,2016
Featured Review
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We've been unlucky with the sale of our house, with two sets of buyers dropping out at the last minute due to problems with their own properties or finance. Bradleys have bent over backwards to get it sold for us and have continually found prospective buyers. All the staff have been extremely pleasant and hard-working, always keeping us up to date with progress. Thoroughly recommended....
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Comment on agent fees
Worth their fee as they secured a very good price for us.
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By: Martin Clements
Nov 29, 2016
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I would like to thank AndyP for his kind comments about the team here in Helston. There have been some tricky moments with the sale of his property and we would like to thank them for there patience and for sticking with us through thick and thin. Its been a pleasure dealing with them as our vendors....
Nov 05,2016
Minithumbup
By:
Nov 05,2016
Featured Review
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All members of staff always helpful and professional.At my request viewings were carried out without me being present.Thank you team you got me the result I wanted....
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Comment on agent fees
Set at a reasonable level.
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Oct 23,2016
Minithumbup
By:
Oct 23,2016
Featured Review
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Has been really easy working with this team, brilliant Service and great communication. They made us feel really looked after and felt like we could ring or pop in anytime. Really friendly people with great customer service a joy to work with....
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Comment on agent fees
Very reasonable
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By: Martin Clements
Oct 25, 2016
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Many thanks for your kind words about the team, service and communication. We wish you all the best in the future. Kind regards Martin....
Oct 21,2016
Minithumbup
By:
Oct 21,2016
Featured Review
0 people found
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Martin and Verity were very helpful and kept us fully informed all the way through to our completion date which made the sale of our flat very easy and straightforward....
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By: Martin Clements
Oct 25, 2016
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I would like to that Paul and Carol Rowley for there kind words. It was a pleasure dealing with you. Good luck with your new purchase. Kind regards Martin....
Nov 28,2016
Minithumbdown
By:
Nov 28,2016
0 people found
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Unfortunately, I can not say that we received a positive, professional and efficient service. The Helston branch lost two members of staff during our house selling process, both of which had been handing our property. Service was inconsistent and at times unprofessional....
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Comment on agent fees
Too high for service provided.
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By: Martin Clements
Nov 28, 2016
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Thank you for honest feedback regarding the service you received here in the office. Unfortunately you were selling during a transitional period here in the office. We have had a settled team now for the last 7 months and hope that all of the problems have now been resolved. I can see from the case file there were problems along the way but fortunately we did find you a buyer and get you exchanged and completed. We are always trying to improve our service and take all feedback seriously. Again t....
Oct 21,2016
Minithumbdown
By:
Oct 21,2016
0 people found
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Bradley's have nice people working for them, however their ability to organise things and chase up clients is shocking and frankly, not very professional. I originally chose to go through Bradley's to let my property as their branch manager came to see my house and was very confident on his teams ability to move a tenant in within "2 weeks, no problem". To be fair, they did everything they said they would do, such as put the let on a number of websites with professional looking ...
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Oct 08,2016
Minithumbup
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Oct 08,2016
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The staff at the Helston branch have been very helpful in assisting with our search for a property. Martin and Lorraine have helped us secure the property for what we consider to be a fair price....
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Comment on agent fees
Not applicable as we purchasing.
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By: Martin Clements
Oct 08, 2016
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Thank you so much for your kind feed back. We wish you all the best in the future.....
Oct 07,2016
Minithumbup
By:
Oct 07,2016
0 people found
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All staff were pleasant and helpful, keeping us informed after each viewing and throughout the sale process. Prospective purchasers were followed up and all staff were familiar with my property. Couldn't ask for more....
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Comment on agent fees
Fees are reasonable in comparison to other aGENTS.
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By: Martin Clements
Oct 07, 2016
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I would like to thank Mrs Parsons for her kind words Many thanks....
Oct 07,2016
Minithumbup
By:
Oct 07,2016
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Very easy and friendly to deal with, made for a very smooth, quick & stress free purchase. Were very helpful with our viewing of properties and dealt with is in a professional and efficient manner....
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By: Martin Clements
Oct 07, 2016
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Many thanks for your kind words regarding the team and the office. It was a pleasure to help you in your purchase.....
Oct 07,2016
Minithumbup
By:
Oct 07,2016
0 people found
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The Helston team helped me sell my house really quickly after no progress with other local agents. Martin's proactive attitude gave me confidence throughout the sale process, and Lorraine and Verity were always available to quickly resolve any queries. I am really pleased with the service I received....
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Comment on agent fees
In line with local market rates
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By: Martin Clements
Oct 07, 2016
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It was pleasure to help you sell your property. We were so pleased to see you move on with your life and we were glad to be part of it. We wish you all the best in the future Kind regards Martin....
Oct 02,2016
Minithumbup
By:
Oct 02,2016
0 people found
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Martin, Lorraine and Verity have done everything possible to help us sale our property. They have kept us well informed and updated. Their professionalism, enthusiasm and humour has kept us 'sane' Thank you for everthing....
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Comment on agent fees
Good
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By: Martin Clements
Oct 03, 2016
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I would like to thank Tess and Bernard for there lovely comments. We wish you all the luck in the future. It was a pleasure dealing with you both....
Jul 08,2016
Minithumbup
By:
Jul 08,2016
0 people found
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We were having challenging times with our seller but Lorraine pulled out all the stops for us to complete very good service....
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Comment on agent fees
Good
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By: Martin Clements
Jul 08, 2016
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Many thanks for your lovely comment about Lorraine. She is a star....
Jun 15,2016
Minithumbup
By:
Jun 15,2016
0 people found
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Despite an extended and difficult sale and numerous staff changes, Lorraine was a continuity member of staff throughout. She kept us well informed of visits and their follow up and was very helpful...
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Comment on agent fees
They appeared to be the norm for the area
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May 30,2016
Minithumbup
By:
May 30,2016
0 people found
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Lorraine has been acting as my letting agent for a property for some time and has proved to be thoroughly professional and efficient. She is always polite and helpful and often 'goes the extra mile' to ensure smooth running of the property....
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Comment on agent fees
Company fee structure with other companies although towards upper end.
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By: Martin Clements
Jun 02, 2016
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I would like to take the time to personally thank John for his positive review of Bradleys and Lorraine. She is an asset to the office and company. Many thanks again John....
May 25,2016
Minithumbup
By:
May 25,2016
0 people found
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We were impressed with Lorraine in her help viewing prooerties. We found her friendly, efficient, knowledgeable, she had good ideas and extremely helpful....
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Comment on agent fees
Good
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May 23,2016
Minithumbup
By:
May 23,2016
0 people found
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Both Lorraine and Verity have been very helpful,professional,and friendly in dealing with the sale of my property.The property sold within three weeks of being placed on the market, subject to exchange of contracts.I felt that this amazing achievement was down to the hard work and professionalism of Lorraine at the Helston office,Lorraine is certainly a great asset to your company.Thank you so much Bradleys....
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Comment on agent fees
good
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By: Martin Clements
May 23, 2016
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I would like to thank Mr Mcglynn for his very positive comments about the Helston branch and team. Many thanks Martin Clements Branch Manager....
May 22,2016
Minithumbup
By:
May 22,2016
0 people found
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Verity valued the house and got it dead right, if I had listened to other agents we would of lost about ‚£20 or ‚£30 thousand. Three viewings within ten days with one offer that we have accepted. Lorraine did the back up office work and so far everything is going without a hitch....
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Comment on agent fees
average
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May 20,2016
Minithumbdown
By:
May 20,2016
1 people found
this helpful
We signed up to Bradleys with Giles, he then left, so we were given another contact who left 4 weeks later, for us then to be left in limbo with who ever was in the office to deal with us. I have spoken to the Area Manager in Plymouth and one of the directors at Head Office, to voice my concerns, but they didn't care. I would be told one thing by one member of staff and two days later the complete opposite by the next person, they have a total disregard for the people who are paying there wages...
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Comment on agent fees
Standard fees so can not comment, but then again they did have to re-issue the invoice because they over charged.
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By: Kai Logan
May 23, 2016
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We are sorry to hear of your dissatisfaction with the team changes. Unfortunately staff do leave for a number of reasons and so this will cause us to change things internally. We take every effort to ensure this causes as little disruption to our service as possible and so we apologise if this wasn't as smooth for you. We strive to provide the best service at all times and would ask that if you would like to talk this through further with someone to please contact kailogan@beagroup.co.uk....
Feb 22,2016
Minithumbup
By:
Feb 22,2016
0 people found
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From the beginning of our journey to buying our first home, all the staff we dealt with were very open, accommodating and helpful. This was our first purchase and by all accounts, there were a number of issues that everyone needed to get over, Bradleys were very understanding of these and worked with a number of people to get us to complition. We will be using Bradleys in the future, and will highly recommend them to anyone who will listen....
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Comment on agent fees
First time buyer, so no fees for us to pay.
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Dec 03,2015
Minithumbup
By:
Dec 03,2015
0 people found
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During a recent purchase I was keen to have various aspects of the property inspected and surveyed. The agent made access to the property easy for the inspections and surveys that I had requested. Communications were dealt with in an efficient and timely manner....
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Sep 23,2015
Minithumbup
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Sep 23,2015
0 people found
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Very friendly and honest! Great customer service and nothing ever seemed too much hassle, always welcoming and able to advise. Kept us updated and informed on a regular basis. Goods seller rates and actually sold the property quicker than expected. Very pleased, many thanks...
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Comment on agent fees
Not the cheapest but definitely one of the lower costs, and we'll worth it!
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Sep 09,2015
Minithumbup
By:
Sep 09,2015
0 people found
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Stephen was brilliant with us .low key made us feel relaxed and In no hurry ,had an answer for every question. He made an out of hours appointment for us to view .Very pleased with the company.Excellent...
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Sep 04,2015
Minithumbup
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Sep 04,2015
0 people found
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Very Helpful. Always available to help do a viewing. Friendly. Stress free. Has a good local knowledge of the properties and area...
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Jun 21,2015
Minithumbup
By:
Jun 21,2015
0 people found
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Very professional service from the Team in Helston, Cornwall. From the first visit by Stephen in which he methodically went through all the information we needed as sellers, to then providing an excellent valuation on our property. Visits from potential buyers started almost immediately and all were accompanied by one of the Team ( usually Giles or Lorraine). The Team kept us informed at every point of the process and Stephen even rang on the day of our moving out to wish us luck and a safe jou...
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Jun 21,2015
Minithumbup
By:
Jun 21,2015
0 people found
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Wow. We can't talk more highly about Giles and Bradley's. He breaks all the preconceptions of estate agents and has been instrumental in getting to an agreement all parties are happy with and helping smooth through some of the usual hiccups along the way towards exchanging contracts. 1000% recommend. Although we have been dealing with Giles the rest of the team have been very helpful and professional and on hand to answer any questions whenever Giles was not around....
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Jun 19,2015
Minithumbup
By:
Jun 19,2015
0 people found
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Very efficient and professional service but with the friendliness and helpfulness of a small family run business. No hard sell or pressure, in fact we got the feeling that we could take as long as we wanted! Not easy to make a client that calm and relaxed about the largest investment in their life, but Lorraine managed it!...
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Comment on agent fees
Are any of us ever happy with the fees? Seriously, I feel it should be cost price for referencing, especially on a managed let.
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Apr 22,2015
Minithumbup
By:
Apr 22,2015
1 people found
this helpful
From the moment we walked into the branch the staff were very warm and welcoming. They helped every step of the way and talked us through the process were other agents didn't seem bothered....
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Apr 20,2015
Minithumbup
By:
Apr 20,2015
0 people found
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An attentive and proactive team, property was let quickly at a desired rental price. So far so good! Look forward to enjoying a continued high standard of service for both myself and the tenants....
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Feb 19,2015
Minithumbup
By:
Feb 19,2015
0 people found
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The Agent was very helpful in all aspects of this acquisition. A rental for now whilst I'm looking for a house to buy in the area. I would use Bradley's again based on my experience. Head Office Team were great with paperwork and kept me informed at every step....
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Comment on agent fees
Agents fees in the UK are high everywhere. Had the service not been up to scratch I would have felt hard done by. But my experience was good, so no gripes.
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Jan 12,2015
Minithumbup
By:
Jan 12,2015
0 people found
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I found Giles to be very helpful in negotiating between the vendor & ourselves during the purchase of our new home. Very friendly & easy to communicate with throughout....
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Dec 23,2014
Minithumbup
By:
Dec 23,2014
0 people found
this helpful
We were extremely pleased with the way in which Giles monitored our purchase, he kept us informed of progress on a weekly basis and went that the extra mile with work that really should have been undertaken by a solicitor. This enabled us to speed up the purchasing process that would otherwise have been bogged down waiting for documents. Lorraine was very efficient, helpful and friendly in all our dealings with her, again she went the extra mile providing us excellent communication between o...
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Comment on agent fees
Not applicable we were purchasers
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Dec 22,2014
Minithumbup
By:
Dec 22,2014
0 people found
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Having not moved for over 30 years and being 250 miles away Giles in particular made the process of purchasing our new home smooth and trouble free with his honest, reliable and effient manner I would not hesitate to use this branch again with Giles at the helm...
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Dec 18,2014
Minithumbup
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Dec 18,2014
0 people found
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It was very easy to arrange a viewing. The agent was very flexible and made an appointment at a suitable time for me and my husband. The agent was also very helpful in filling in the paper work providing all the necessary information needed. Unfortunately when we moved in we couldn't find a waste bin and I would've prefer to be informed about that as normally it comes with the property....
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Nov 20,2014
Minithumbup
By:
Nov 20,2014
0 people found
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Mr Clotworthy sold our house, he was very helpful in any concerns we had and always promptly got back to me with anwsers I needed. He was a very good in contacting solictors and always keeping me up to date. In the beginning when we put our house on the market he was very prompt in getting people round to view. I highly recommend Bradleys....
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By: Tasha Wright - Head Office
Nov 20, 2014
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Thank you for your recommendation, it is very much appreciated. Here at Bradleys, we pride ourselves in providing an excellent service, and are always happy to help.....
Areas covered
  • TR13
  • Helston
  • TR12
  • TR11
  • TR20
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 96% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £115,000
  • Max: £770,000

Letting
  • Min: £0
  • Max: £0

NAEA ARLA RICS TDS Move With Us


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
9 1 9 0 28 2 23 0 2 0
Martin Clements Martin Clements
Manager
3 reviews

About Martin I started working in estate agency in early 2013 in Helston for a large corporate company. After 3 1/2 years I moved to Bradleys as branch manager due to the exceptional customer service the company o View full profile
Verity Wood Verity Wood
Negotiator
16 reviews

About Verity No description set View full profile
Lorraine Hockley Lorraine Hockley
Negotiator
19 reviews

About Lorraine No description set View full profile
Denise Goulbourn Denise Goulbourn
2 reviews

About Denise No description set View full profile

Job vacancies

Please see a list of jobs available

Fees

Bradleys is pleased to offer a tailor made fee package for clients. The package can include conveyancing on the sale of the property. Please call us for a Free Market Appraisal where our packages can be discussed in more detail.
Last updated at 3:05 PM 05/01/2016 by allAgents

Complaints Procedure

1. Bradleys is a Member of The Property Ombudsman's Scheme and aims to provide the highest standards of service to all our Customers. To ensure that your interests are safeguarded, an Internal Complaints Procedure has been implemented. This provides for the matter to be dealt with internally by the Office Manager or the Department Head. In the event that we are not able to deal with the matter to our mutual satisfaction after following our Internal Complaints Procedure you may refer your complaint in writing to the Property Ombudsman.



2. If you believe you have a complaint, please write in the first instance to the Office Manager or the Department Head at the address of the relevant office.



3. Your complaint will be acknowledged within 3 working days, investigated thoroughly in accordance with the established in-house Procedures, and a reply sent to you within 21 working days of receipt of your letter.



4. If you are not satisfied with the outcome of the initial investigation, you are provided with a further opportunity to have the complaint reviewed by our Managing Director at the address given below:




Mr Francis Marshall FNAEA

Bradleys Group Head Office

7 Stevenstone Road

Exmouth

Devon

EX8 2EP

Last updated at 3:05 PM 05/01/2016 by allAgents

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