Head Office, Exmouth, EX8
4.6/5, 67 reviews
91% recommended
50% sales valuation accuracy
100% sales fee satisfaction
78% lettings valuation accuracy
87% lettings fee satisfaction



Property Features

No description for branch.
Bradleys  Estate Agents

Opening Hours
Address

Bradleys Estate Agents
7 Stevenstone Road
Exmouth
Devon
EX8 2EA
01395 224700

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 50% 100% £164,500 £164,500
Lettings 78% 87% £325 £1,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
36 0 13 5 2 0 2 0 8 1
Areas covered
  • EX8
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
ARLA TDS Move With Us
Latest Properties

No Properties

Images & Videos

“Avoid...”

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Aug 24,2022
Minithumbdown
By: 'Charis'
Aug 24,2022
0 people found
this helpful
Very unprofessional and was treated so unfairly, after no fault of my own I still lost my money through this office. Shocking behaviour for estate agents....
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“Harassment....”

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Jul 07,2022
Minithumbdown
By: 'Disappointed angry ex Tennant'
Jul 07,2022
0 people found
this helpful
Bradleys Estate Agents rental department allowed our landlords representative to consistently harass us. She refused to give us notice of her visiting the property or to give us notice of contractors coming to the property to carry out work. One occasion she gave permission to ...
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Was this helpful? Yes
By: Kai Logan
Jul 11, 2022
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We have, as you know, reminded the Landlord and their representatives on a number of occasions as to the correct procedures for visiting a property. However, we cannot control the actions of a third party. We're sorry for your experience with the gardeners and hope this doesn't happen again. ...

“Highly professional and helpful response to a maintenance issue...”

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Apr 17,2020
Minithumbup
By: 'Charlotte'
Apr 17,2020
0 people found
this helpful
Thank you for a very thorough and professional response to a maintenance issue that arose unexpectedly. I was really impressed at Shannon's approach to the problem, and at her efforts not only to resolve it but also to keep in communication to let me know ...
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“If you are a tenant then DON'T even consider using Bradleys! They don't care about their tenants!...”

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Dec 30,2019
Minithumbdown
By: 'Deborah'
Dec 30,2019
0 people found
this helpful
We have been waiting for 23 days for our bond to be returned. The "vacate" team which seems to consist of one person, has failed to keep us informed and has ignored numerous emails. Now to top it all off they want to charge us for ...
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Comment on agent fees
Disgusting! Don't use them
Was this helpful? Yes
By: Kai Logan
Jan 02, 2020
View all comments (1)
Dear Deborah, thank you for taking the time to write a review, all feedback enables us to improve our service, something that we take very seriously. It appears by the vast notes on our computer system that it has taken some time due to having to get quotes for the repairs. The 'checkout fee' was part of the original tenancy agreement, regardless of who gave the notice and something you were aware of, albeit may have forgotten about. We designate one person per property being vacated so that it ...

“Having had mixed service from other agents it......”

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Oct 04,2019
Minithumbup
By: 'Graham'
Oct 04,2019
0 people found
this helpful
Having had mixed service from other agents it was incredibly refreshing to deal with Emma who was incredibly helpful and professional. I would contact her immediately if I needed help. Thank you so much....
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“Very helpful team of people, I mainly dealt w......”

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Sep 25,2019
Minithumbup
By: 'Joe'
Sep 25,2019
0 people found
this helpful
Very helpful team of people, I mainly dealt with Emma and she made it as easy as she could, would be happy to use them again...
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“Highly Recommend Karen from Bradley's...”

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Jun 23,2019
Minithumbup
By: 'Kaarina'
Jun 23,2019
0 people found
this helpful
Karen took on our sale. She worked on our case daily due to delays from the chain. She made sure we got all the information needed and kept in contact all the time. The experience of selling was very stressful due to the delays and ...
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“fantastic service...”

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Dec 08,2018
Minithumbup
Nick
By: 'Jgarland'
Dec 08,2018
0 people found
this helpful
I have been a landlord for almost 20 years and have used numerous agents over the years. I have found that the Bradleys Head office is the most efficient and professional service I have ever had. I transferred a large number of properties to Bradleys with ...
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Comment on agent fees
Excellent Fees and they tell you exactly what you will pay
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“Repairs...”

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Sep 10,2018
Minithumbup
By: 'Larkspur'
Sep 10,2018
0 people found
this helpful
The tenant had a problem with an electrical fault tripping the RCD unit. Emma sorted it out the same day: from receiving the tenants call to contacting us for permission to proceed to the electrician completing the work. Satisfied tenant, satisfied landlord....
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Comment on agent fees
Reasonable
Was this helpful? Yes

“Maintenance carried out...”

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Sep 03,2018
Minithumbup
By: 'Elizabeth'
Sep 03,2018
0 people found
this helpful
I was very impressed with the excellent communication from Emma. She was very empathetic and understood my urgency. The electrician arrived in good time and was on the case, solving the problem....
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“Friendly and very efficient...”

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Aug 27,2018
Minithumbup
By: 'Anne'
Aug 27,2018
0 people found
this helpful
Emma at Bradley's Maintence is an absolute star! She dealt with a complex emergency call with energy, efficiency and kindness. Emma kept me informed of progress, and always had a solution. I cannot thank her enough....
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Comment on agent fees
Reasonable
Was this helpful? Yes

“Excellent response to plumbing issue...”

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Aug 22,2018
Minithumbup
Laura
By: 'T'
Aug 22,2018
0 people found
this helpful
Super quick arrangement of attendance of plumber for toilet leaking/spraying water from pipe. Couldn't have asked for better service thank you....
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Comment on agent fees
Unsure as not applicable for me a a tenant.
Was this helpful? Yes

“Lettings...”

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Aug 17,2018
Minithumbup
Dawn
By: 'Rod'
Aug 17,2018
0 people found
this helpful
I have always received excellent service from the whole team, especially Dawn. They take the hassle out of property management....
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“Tenant management...”

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Aug 16,2018
Minithumbup
Dawn
By: 'Kate'
Aug 16,2018
0 people found
this helpful
Dawn is great at providing me, as a landlord, with timely & accurate information regarding any maintenance issues. She follows up with the tenants & me & helps resolve issues to everyone's satisfaction....
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“Peace of mind as an overseas landlady...”

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Aug 16,2018
Minithumbup
By: 'Mrs'
Aug 16,2018
0 people found
this helpful
Personal touch with prompt replies and great timely general communication. Honestly I feel my property is being managed by a family member!...
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Comment on agent fees
Acceptable
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“Letting...”

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Aug 15,2018
Minithumbup
By: 'Peter'
Aug 15,2018
3 people found
this helpful
Bradleys have acted as agents for letting my property in Budleigh for the last 2 years . I have been impressed by their attention to detail and the courtesy that all the staff from the local office through to the letting department have shown. My experience has ...
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Comment on agent fees
value for money !!
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“Service & Communication...”

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Aug 14,2018
Minithumbup
Jade
By: 'Charles'
Aug 14,2018
0 people found
this helpful
Jade was great! Superb communication! Sorted It very quickly and was it was completely stress free. Thank you for all your help!...
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Comment on agent fees
Good
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“Prompt and professional...”

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Aug 14,2018
Minithumbup
By: 'RJWilkin'
Aug 14,2018
0 people found
this helpful
Always understandable and very prompt with enquires and concerns and always calls back to see how things are, plus if anything else needs sorting....
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“Really quick responding and resolving my issue...”

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Aug 13,2018
Minithumbup
By: 'Harriet'
Aug 13,2018
0 people found
this helpful
Shannon was really helpful and attentive to our matinence report. She communicated with us well, keeping us up to date and checking that all work was completed with in a good time frame. Thank you 😊...
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“Great...”

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Aug 13,2018
Minithumbup
Laura
By: 'E-l'
Aug 13,2018
0 people found
this helpful
Our Problem was solved quickly and had someone come out within days to look at the job, work done well....
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“I have found Nick to be a true professional in ......”

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Feb 14,2018
Minithumbup
Nick
By: 'Phil'
Feb 14,2018
0 people found
this helpful
I have found Nick to be a true professional in every respect. I have nothing but admiration for the way he has dealt with all that I have asked him to. Nothing has been too much trouble for him. It's refreshing to know I can ...
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Comment on agent fees
Excellent value
Was this helpful? Yes

“We are a busy, working family who rented this property ......”

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Jan 11,2018
Minithumbdown
By: '*'
Jan 11,2018
0 people found
this helpful
We are a busy, working family who rented this property for three years prior to purchasing our first home nearby. Overall, a chastening experience; one where we were left with the strong impression, in my opinion, that the agent has no real interest in tenants, ...
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Comment on agent fees
Quite possibly the same fees, give or take, that most agents are allowed to charge
Was this helpful? Yes
By: Kai Logan
Jan 12, 2018
View all comments (1)
Dear *, thank you for taking the time out to write a review and can we firstly say that we are disappointed that you were not happy having rented a property through us. We try extremely hard to ensure the service we provide and the systems we have in place make it an easier experience. Having taken some time to look at the file I can see that the festive period did slightly affect a couple of the points you mention but we generally look at these situations and use them to see how we can improve, ...

“Considering the customer service reviews I've read I can only ......”

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Mar 16,2017
Minithumbdown
Nick
By: 'Dave'
Mar 16,2017
3 people found
this helpful
Considering the customer service reviews I've read I can only presume most people needed the service where as an exiting Tenant the customer service I received from Mr. Edwards was appalling. At the start of the rental I notified in writing the specific dates we ...
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Was this helpful? Yes
By: Kai Logan
Mar 17, 2017
View all comments (1)
Whilst we are most disappointed to hear that you were not satisfied with the service you received, the contract could have been changed by either party when a change of circumstances occur, which was the case in this instance. I understand that this was explained to you at the time. We take customer service extremely seriously and continually look to improve our service so appreciate the time you have taken to write a review so we can look at whether we could have improved in this case. Should y ...

“It was a pleasure to work with Adam. He was ......”

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Sep 15,2016
Minithumbup
By: 'Harvey'
Sep 15,2016
0 people found
this helpful
It was a pleasure to work with Adam. He was very efficient and helped get a high pressured sale through with the minimum of fuss. He was very reassuring, understanding and maintained good humour throughout, especially when the pressure was mounting up! Many thanks...
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“If it wasn't for Charlotte we would have given up ......”

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Aug 04,2016
Minithumbup
By: 'Dawn'
Aug 04,2016
0 people found
this helpful
If it wasn't for Charlotte we would have given up weeks ago, but she was like a dog with a bone and steered everyone who was involved to the end, Cannot thank her enough....
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“Adele has always been very friendly and helpful when dealing ......”

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Jun 09,2016
Minithumbup
By: 'John'
Jun 09,2016
1 people found
this helpful
Adele has always been very friendly and helpful when dealing with my rental properties. She is always quick to reply when any repairs are needed or problems occur. I would certainly recommend her to any other landlord looking for property management. Many thanks Adele. JOHN. ...
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Comment on agent fees
Fees are average for this area.
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“Adele has been helpful in dealing with our tenants in ......”

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May 11,2016
Minithumbup
By: 'Robert'
May 11,2016
0 people found
this helpful
Adele has been helpful in dealing with our tenants in our flat in Brixham. We would be happy to recommend her and Bradley's in general to other landlords as an effective management service....
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“Bradleys manage our rental flat in Exmouth and Adele always ......”

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May 05,2016
Minithumbup
By: 'Excellent'
May 05,2016
0 people found
this helpful
Bradleys manage our rental flat in Exmouth and Adele always handles any maintenance issues very professionally and rapidly. As we live so far away, it is great to have such a professional and reliable local property manager....
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Comment on agent fees
Fair for the service provided
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“I have recently had a few issues with my rental ......”

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Apr 29,2016
Minithumbup
By: 'John'
Apr 29,2016
0 people found
this helpful
I have recently had a few issues with my rental property during change of tenancy, and as I live in Australia I am very dependent on the service and advice that I receive from Bradley's personnel. During this process I have been dealing directly with ...
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Comment on agent fees
Standard fees - but it comes down to the service that you receive for the fee you pay.
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“Anita has been most helpful, prompt and efficient in dealing ......”

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Apr 25,2016
Minithumbup
By: 'Jim'
Apr 25,2016
0 people found
this helpful
Anita has been most helpful, prompt and efficient in dealing with maintenance issues concerning our rented property. Whenever there is another job that needs to be done, I shall not hesitate to contact her. Jim Auburn...
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Comment on agent fees
N/A
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Staff picture Dawn
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Staff picture Shannon
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

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Last updated at 8:34 AM 05/08/2016 by charlotte rickard

Awards won by Bradleys Estate Agents, Exmouth EX8 2EA



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Bradleys Estate Agents

Branch - Head Office, Exmouth, EX8