Bradleys Estate Agents - Head Office, Exmouth, EX8

4.7/5 rating 54 reviews
  • 76% valuation accuracy
  • 94% recommend
  • 85% fee satisfaction
  • Staff picture
    Nick
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    Mike
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    Jade
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    Claire
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    Jo
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    Pat
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    Kerry
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    Sally
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    Dawn
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    Kevin
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    Tom
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    Laura
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    Tanya
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    Rachel
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    Shannon
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    Shannon
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    Naomi
No description for branch.
Bradleys Estate Agents

7 Stevenstone Road Exmouth
Devon
EX8 2EA

01395 224700
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Properties for Sale
Properties to Rent

“ Lettings... ”

Aug 17,2018
Minithumbup
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Dawn
By: 'Rod'
Aug 17,2018
0 people found
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I have always received excellent service from the whole team, especially Dawn. They take the hassle out of property management....
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“ Tenant management... ”

Aug 16,2018
Minithumbup
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Dawn
By: 'Kate'
Aug 16,2018
0 people found
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Dawn is great at providing me, as a landlord, with timely & accurate information regarding any maintenance issues. She follows up with the tenants & me & helps resolve issues to everyone's satisfaction....
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“ Peace of mind as an overseas landlady... ”

Aug 16,2018
Minithumbup
By: 'Mrs Bridget Somers'
Aug 16,2018
0 people found
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Personal touch with prompt replies and great timely general communication. Honestly I feel my property is being managed by a family member!...
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Comment on agent fees
Acceptable
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“ Service & Communication... ”

Aug 14,2018
Minithumbup
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Jade
By: 'Charles'
Aug 14,2018
0 people found
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Jade was great! Superb communication! Sorted It very quickly and was it was completely stress free. Thank you for all your help!...
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Comment on agent fees
Good
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“ Prompt and professional... ”

Aug 14,2018
Minithumbup
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Naomi
By: 'RJWilkin'
Aug 14,2018
0 people found
this helpful
Always understandable and very prompt with enquires and concerns and always calls back to see how things are, plus if anything else needs sorting....
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“ Really quick responding and resolving my issue... ”

Aug 13,2018
Minithumbup
By: 'Harriet'
Aug 13,2018
0 people found
this helpful
Shannon was really helpful and attentive to our matinence report. She communicated with us well, keeping us up to date and checking that all work was completed with in a good time frame. Thank you 😊...
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“ Great... ”

Aug 13,2018
Minithumbup
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Laura
By: 'E-l'
Aug 13,2018
0 people found
this helpful
Our Problem was solved quickly and had someone come out within days to look at the job, work done well....
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Feb 14,2018
Minithumbup
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Nick
By: 'Phil watson'
Feb 14,2018
0 people found
this helpful
I have found Nick to be a true professional in every respect. I have nothing but admiration for the way he has dealt with all that I have asked him to. Nothing has been too much trouble for him. It's refreshing to know I ...
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Comment on agent fees
Excellent value
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Jan 11,2018
Minithumbdown
By: '*'
Jan 11,2018
0 people found
this helpful
We are a busy, working family who rented this property for three years prior to purchasing our first home nearby. Overall, a chastening experience; one where we were left with the strong impression, in my opinion, that the agent has no real interest in tenants, ...
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Comment on agent fees
Quite possibly the same fees, give or take, that most agents are allowed to charge
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By: Kai Logan
Jan 12, 2018
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Dear *, thank you for taking the time out to write a review and can we firstly say that we are disappointed that you were not happy having rented a property through us. We try extremely hard to ensure the service we provide and the systems we have in place make it an easier experience. Having taken some time to look at the file I can see that the festive period did slightly affect a couple of the points you mention but we generally look at these situations and use them to see how we can improve, ...
Mar 16,2017
Minithumbdown
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Nick
By: 'Dave Banton'
Mar 16,2017
3 people found
this helpful
Considering the customer service reviews I've read I can only presume most people needed the service where as an exiting Tenant the customer service I received from Mr. Edwards was appalling. At the start of the rental I notified in writing the specific dates we ...
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By: Kai Logan
Mar 17, 2017
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Whilst we are most disappointed to hear that you were not satisfied with the service you received, the contract could have been changed by either party when a change of circumstances occur, which was the case in this instance. I understand that this was explained to you at the time. We take customer service extremely seriously and continually look to improve our service so appreciate the time you have taken to write a review so we can look at whether we could have improved in this case. Should y ...
Sep 15,2016
Minithumbup
By: 'Harvey sanders'
Sep 15,2016
0 people found
this helpful
It was a pleasure to work with Adam. He was very efficient and helped get a high pressured sale through with the minimum of fuss. He was very reassuring, understanding and maintained good humour throughout, especially when the pressure was mounting up! Many thanks...
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Aug 04,2016
Minithumbup
By: 'Dawn'
Aug 04,2016
0 people found
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If it wasn't for Charlotte we would have given up weeks ago, but she was like a dog with a bone and steered everyone who was involved to the end, Cannot thank her enough....
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Jun 09,2016
Minithumbup
By: 'John'
Jun 09,2016
1 people found
this helpful
Adele has always been very friendly and helpful when dealing with my rental properties. She is always quick to reply when any repairs are needed or problems occur. I would certainly recommend her to any other landlord looking for property management. Many thanks Adele. JOHN. ...
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Comment on agent fees
Fees are average for this area.
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May 11,2016
Minithumbup
By: 'Robert Tapper'
May 11,2016
0 people found
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Adele has been helpful in dealing with our tenants in our flat in Brixham. We would be happy to recommend her and Bradley's in general to other landlords as an effective management service....
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May 05,2016
Minithumbup
By: 'Excellent and professional property management'
May 05,2016
0 people found
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Bradleys manage our rental flat in Exmouth and Adele always handles any maintenance issues very professionally and rapidly. As we live so far away, it is great to have such a professional and reliable local property manager....
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Comment on agent fees
Fair for the service provided
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Apr 29,2016
Minithumbup
By: 'John W'
Apr 29,2016
0 people found
this helpful
I have recently had a few issues with my rental property during change of tenancy, and as I live in Australia I am very dependent on the service and advice that I receive from Bradley's personnel. During this process I have been dealing directly with ...
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Comment on agent fees
Standard fees - but it comes down to the service that you receive for the fee you pay.
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Apr 25,2016
Minithumbup
By: 'Jim Auburn'
Apr 25,2016
0 people found
this helpful
Anita has been most helpful, prompt and efficient in dealing with maintenance issues concerning our rented property. Whenever there is another job that needs to be done, I shall not hesitate to contact her. Jim Auburn...
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Comment on agent fees
N/A
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Apr 25,2016
Minithumbup
By: 'Jim Auburn'
Apr 25,2016
0 people found
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Anita has been most helpful, prompt and efficient in dealing with maintenance issues concerning our rented property. Whenever there is another job that needs to be done, I shall not hesitate to contact her. Jim Auburn...
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Comment on agent fees
N/A
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Apr 21,2016
Minithumbup
By: 'Satisfied client'
Apr 21,2016
0 people found
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This year we have had several problems with the flat we own in Budleigh Salterton. As we live some distance from Budleigh we are reliant on Bradleys to deal with any difficulties that arise. Both Anita and Laura have dealt with such problems efficiently and ...
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Comment on agent fees
For the fees paid the work done by Laura and Anita has been money well spent.
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Apr 14,2016
Minithumbup
By: 'Helen Barnicoat'
Apr 14,2016
0 people found
this helpful
As a landlord, I have had many dealings with the Head Office of Bradleys estate agents in Exmouth and in particular Nick Pengelly, All my queries and concerns have always been resolved to the highest standard and with excellent customer service. Well done Bradleys keep ...
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Comment on agent fees
good
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Feb 01,2016
Minithumbup
By: 'RE'
Feb 01,2016
0 people found
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Anita has been handling the management of a rental property in Budleigh Salterton for the last six months. Her proactive attention and close management of the agent/tenant/landlord interface has enabled some potentially tricky maintenance issue to be overcome to the satisfaction of all ...
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Comment on agent fees
Market Rates
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Dec 11,2015
Minithumbup
By: 'Chris and Gill'
Dec 11,2015
0 people found
this helpful
We have a good and caring tenant in our house who wants to keep the house in a good state of repair. This means that there are quite a number of minor issues to address for him. Bradleys always come up trumps in looking after ...
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Comment on agent fees
Excellent value for money.
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Nov 20,2015
Minithumbup
By: 'Rev'd Penny Prince'
Nov 20,2015
0 people found
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Anita Stewart acted as liaison between my tenant and myself and arranged for new flooring to be fitted in the bathroom following a request from my tenant. She also arranged a woodworm test and advised me about the new regulations for smoke detectors and Carbon ...
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Oct 06,2015
Minithumbup
By: 'S Harris'
Oct 06,2015
0 people found
this helpful
Anita was responding to some maintenance issues that had arisen when our tenants moved in to the property. She phoned, and followed this up with an email, to detail the problems, and to suggest what could be done. As soon as we had agreed a ...
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Sep 29,2015
Minithumbup
By: 'Philip Griffin'
Sep 29,2015
0 people found
this helpful
I am English but live in China with my Chinese Wife and bought this property by my daughter viewing it locally for me. Charlotte attended the viewing and also progressed my Offer to the Owner, after which sent many emails to me in China to ...
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Sep 17,2015
Minithumbup
By: 'Steve Dudley'
Sep 17,2015
0 people found
this helpful
Dealing with this office is hassle free. They are prompt, polite, efficient & friendly. I would have no hesitation in recommending them as letting agents...
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Sep 15,2015
Minithumbup
By: 'Alfie Noakes'
Sep 15,2015
0 people found
this helpful
We recently transferred the management of our property to Bradleys. On occasions when it is necessary to ring the Exmouth Office my call is always answered in a congenial manner, any issues or questions raised are dealt with expeditiously in a dedicated and professional way. ...
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Sep 12,2015
Minithumbup
By: 'Jonathan'
Sep 12,2015
0 people found
this helpful
Anita has been excellent in dealing with me and managing the property I own. She is polite, courteous, prompt and efficient. When a management or maintenance issue arises she always informs me quickly and is efficient at arranging quotes for any work that needs doing. ...
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Sep 11,2015
Minithumbup
By: 'John'
Sep 11,2015
0 people found
this helpful
Really good service,have understood that repairs and services need to be cost effective and have done their best to source reasonable competent tradesmen or women?!. Periodic reports on the house in depth with excellent photos and descriptions Regards john...
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Comment on agent fees
Will negotiate after this review
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Sep 08,2015
Minithumbup
By: 'samantha basford'
Sep 08,2015
0 people found
this helpful
We were recommended dave lewis as a morgage Adviser by some friends. All daves knowledge and experience shone through and we had a lot of trust in him and his team especially being first time buyers with minimal knowledge . Dave and his team were always ...
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Areas covered
  • EX8
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Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
85% customers were satisfied with fees 76% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £164,500
  • Max: £164,500

Letting
  • Min: £0
  • Max: £0

ARLA TDS Move With Us




Review statistics

From Landlords From Tenants From Vendors From Buyers Other
32 0 8 3 1 0 2 0 8 0
Staff picture Nick
(2)

Staff picture Mike
(59)

Staff picture Jade
(2)

No image available Claire
(0)

Staff picture Jo
(0)

Staff picture Pat
(1)

Staff picture Kerry
(0)

Staff picture Sally
(0)

Staff picture Dawn
(3)

Staff picture Kevin
(0)

Staff picture Tom
(0)

Staff picture Laura
(1)

Staff picture Tanya
(0)

Staff picture Rachel
(0)

Staff picture Shannon
(0)

Staff picture Shannon
(0)

Staff picture Naomi
(1)

Fees

No fees set.
Last updated at 8:34 AM 05/08/2016 by charlotte rickard

Complaints Procedure

No procedure set.
Last updated at 8:34 AM 05/08/2016 by charlotte rickard

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Opening hours


  • Monday: 08:45 - 18:00
  • Tuesday: 08:45 - 18:00
  • Wednesday: 08:45 - 18:00
  • Thursday: 08:45 - 18:00
  • Friday: 08:45 - 18:00
  • Saturday: 09:00 - 16:00
  • Sunday: Closed

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