Bradleys Estate Agents - Head Office, Exmouth, EX8

4.7/5 rating 60 reviews
  • 71% valuation accuracy
  • 95% recommend
  • 86% fee satisfaction
  • Staff picture
    Nick
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    Mike
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    Jade
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    Claire
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    Jo
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    Pat
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    Kerry
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    Sally
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    Dawn
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    Kevin
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    Tom
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    Laura
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    Tanya
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    Rachel
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    Shannon
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    Shannon
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    Naomi
No description for branch.
Bradleys Estate Agents

7 Stevenstone Road Exmouth
Devon
EX8 2EA

01395 224700
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Properties for Sale
Properties to Rent

“fantastic service...”

Dec 08,2018
Minithumbup
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Nick
By: 'Jgarland'
Dec 08,2018
0 people found
this helpful
I have been a landlord for almost 20 years and have used numerous agents over the years. I have found that the Bradleys Head office is the most efficient and professional service I have ever had. I transferred a large number of properties to Bradleys with ...
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Comment on agent fees
Excellent Fees and they tell you exactly what you will pay
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“Repairs...”

Sep 10,2018
Minithumbup
By: 'Larkspur'
Sep 10,2018
0 people found
this helpful
The tenant had a problem with an electrical fault tripping the RCD unit. Emma sorted it out the same day: from receiving the tenants call to contacting us for permission to proceed to the electrician completing the work. Satisfied tenant, satisfied landlord....
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Comment on agent fees
Reasonable
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“Maintenance carried out...”

Sep 03,2018
Minithumbup
By: 'Elizabeth Horne'
Sep 03,2018
0 people found
this helpful
I was very impressed with the excellent communication from Emma. She was very empathetic and understood my urgency. The electrician arrived in good time and was on the case, solving the problem....
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“Friendly and very efficient...”

Aug 27,2018
Minithumbup
By: 'Anne'
Aug 27,2018
0 people found
this helpful
Emma at Bradley's Maintence is an absolute star! She dealt with a complex emergency call with energy, efficiency and kindness. Emma kept me informed of progress, and always had a solution. I cannot thank her enough....
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Comment on agent fees
Reasonable
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“Excellent response to plumbing issue...”

Aug 22,2018
Minithumbup
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Laura
By: 'T Fletcher'
Aug 22,2018
0 people found
this helpful
Super quick arrangement of attendance of plumber for toilet leaking/spraying water from pipe. Couldn't have asked for better service thank you....
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Comment on agent fees
Unsure as not applicable for me a a tenant.
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“Lettings...”

Aug 17,2018
Minithumbup
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Dawn
By: 'Rod'
Aug 17,2018
0 people found
this helpful
I have always received excellent service from the whole team, especially Dawn. They take the hassle out of property management....
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“Tenant management...”

Aug 16,2018
Minithumbup
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Dawn
By: 'Kate'
Aug 16,2018
0 people found
this helpful
Dawn is great at providing me, as a landlord, with timely & accurate information regarding any maintenance issues. She follows up with the tenants & me & helps resolve issues to everyone's satisfaction....
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“Peace of mind as an overseas landlady...”

Aug 16,2018
Minithumbup
By: 'Mrs Bridget Somers'
Aug 16,2018
0 people found
this helpful
Personal touch with prompt replies and great timely general communication. Honestly I feel my property is being managed by a family member!...
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Comment on agent fees
Acceptable
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“Letting...”

Aug 15,2018
Minithumbup
By: 'Peter'
Aug 15,2018
3 people found
this helpful
Bradleys have acted as agents for letting my property in Budleigh for the last 2 years . I have been impressed by their attention to detail and the courtesy that all the staff from the local office through to the letting department have shown. My experience has ...
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Comment on agent fees
value for money !!
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“Service & Communication...”

Aug 14,2018
Minithumbup
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Jade
By: 'Charles'
Aug 14,2018
0 people found
this helpful
Jade was great! Superb communication! Sorted It very quickly and was it was completely stress free. Thank you for all your help!...
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Comment on agent fees
Good
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“Prompt and professional...”

Aug 14,2018
Minithumbup
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Naomi
By: 'RJWilkin'
Aug 14,2018
0 people found
this helpful
Always understandable and very prompt with enquires and concerns and always calls back to see how things are, plus if anything else needs sorting....
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“Really quick responding and resolving my issue...”

Aug 13,2018
Minithumbup
By: 'Harriet'
Aug 13,2018
0 people found
this helpful
Shannon was really helpful and attentive to our matinence report. She communicated with us well, keeping us up to date and checking that all work was completed with in a good time frame. Thank you 😊...
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“Great...”

Aug 13,2018
Minithumbup
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Laura
By: 'E-l'
Aug 13,2018
0 people found
this helpful
Our Problem was solved quickly and had someone come out within days to look at the job, work done well....
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“I have found Nick to be a true professional in ......”

Feb 14,2018
Minithumbup
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Nick
By: 'Phil watson'
Feb 14,2018
0 people found
this helpful
I have found Nick to be a true professional in every respect. I have nothing but admiration for the way he has dealt with all that I have asked him to. Nothing has been too much trouble for him. It's refreshing to know I can ...
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Comment on agent fees
Excellent value
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“We are a busy, working family who rented this property ......”

Jan 11,2018
Minithumbdown
By: '*'
Jan 11,2018
0 people found
this helpful
We are a busy, working family who rented this property for three years prior to purchasing our first home nearby. Overall, a chastening experience; one where we were left with the strong impression, in my opinion, that the agent has no real interest in tenants, ...
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Comment on agent fees
Quite possibly the same fees, give or take, that most agents are allowed to charge
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By: Kai Logan
Jan 12, 2018
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Dear *, thank you for taking the time out to write a review and can we firstly say that we are disappointed that you were not happy having rented a property through us. We try extremely hard to ensure the service we provide and the systems we have in place make it an easier experience. Having taken some time to look at the file I can see that the festive period did slightly affect a couple of the points you mention but we generally look at these situations and use them to see how we can improve, ...

“Considering the customer service reviews I've read I can only ......”

Mar 16,2017
Minithumbdown
Staff profile picture
Nick
By: 'Dave Banton'
Mar 16,2017
3 people found
this helpful
Considering the customer service reviews I've read I can only presume most people needed the service where as an exiting Tenant the customer service I received from Mr. Edwards was appalling. At the start of the rental I notified in writing the specific dates we ...
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By: Kai Logan
Mar 17, 2017
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Whilst we are most disappointed to hear that you were not satisfied with the service you received, the contract could have been changed by either party when a change of circumstances occur, which was the case in this instance. I understand that this was explained to you at the time. We take customer service extremely seriously and continually look to improve our service so appreciate the time you have taken to write a review so we can look at whether we could have improved in this case. Should y ...

“It was a pleasure to work with Adam. He was ......”

Sep 15,2016
Minithumbup
By: 'Harvey sanders'
Sep 15,2016
0 people found
this helpful
It was a pleasure to work with Adam. He was very efficient and helped get a high pressured sale through with the minimum of fuss. He was very reassuring, understanding and maintained good humour throughout, especially when the pressure was mounting up! Many thanks...
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“If it wasn't for Charlotte we would have given up ......”

Aug 04,2016
Minithumbup
By: 'Dawn'
Aug 04,2016
0 people found
this helpful
If it wasn't for Charlotte we would have given up weeks ago, but she was like a dog with a bone and steered everyone who was involved to the end, Cannot thank her enough....
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“Adele has always been very friendly and helpful when dealing ......”

Jun 09,2016
Minithumbup
By: 'John'
Jun 09,2016
1 people found
this helpful
Adele has always been very friendly and helpful when dealing with my rental properties. She is always quick to reply when any repairs are needed or problems occur. I would certainly recommend her to any other landlord looking for property management. Many thanks Adele. JOHN. ...
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Comment on agent fees
Fees are average for this area.
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“Adele has been helpful in dealing with our tenants in ......”

May 11,2016
Minithumbup
By: 'Robert Tapper'
May 11,2016
0 people found
this helpful
Adele has been helpful in dealing with our tenants in our flat in Brixham. We would be happy to recommend her and Bradley's in general to other landlords as an effective management service....
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“Bradleys manage our rental flat in Exmouth and Adele always ......”

May 05,2016
Minithumbup
By: 'Excellent and professional property management'
May 05,2016
0 people found
this helpful
Bradleys manage our rental flat in Exmouth and Adele always handles any maintenance issues very professionally and rapidly. As we live so far away, it is great to have such a professional and reliable local property manager....
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Comment on agent fees
Fair for the service provided
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“I have recently had a few issues with my rental ......”

Apr 29,2016
Minithumbup
By: 'John W'
Apr 29,2016
0 people found
this helpful
I have recently had a few issues with my rental property during change of tenancy, and as I live in Australia I am very dependent on the service and advice that I receive from Bradley's personnel. During this process I have been dealing directly with ...
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Comment on agent fees
Standard fees - but it comes down to the service that you receive for the fee you pay.
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“Anita has been most helpful, prompt and efficient in dealing ......”

Apr 25,2016
Minithumbup
By: 'Jim Auburn'
Apr 25,2016
0 people found
this helpful
Anita has been most helpful, prompt and efficient in dealing with maintenance issues concerning our rented property. Whenever there is another job that needs to be done, I shall not hesitate to contact her. Jim Auburn...
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Comment on agent fees
N/A
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“Anita has been most helpful, prompt and efficient in dealing ......”

Apr 25,2016
Minithumbup
By: 'Jim Auburn'
Apr 25,2016
0 people found
this helpful
Anita has been most helpful, prompt and efficient in dealing with maintenance issues concerning our rented property. Whenever there is another job that needs to be done, I shall not hesitate to contact her. Jim Auburn...
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Comment on agent fees
N/A
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“This year we have had several problems with the flat ......”

Apr 21,2016
Minithumbup
By: 'Satisfied client'
Apr 21,2016
0 people found
this helpful
This year we have had several problems with the flat we own in Budleigh Salterton. As we live some distance from Budleigh we are reliant on Bradleys to deal with any difficulties that arise. Both Anita and Laura have dealt with such problems efficiently and ...
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Comment on agent fees
For the fees paid the work done by Laura and Anita has been money well spent.
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“As a landlord, I have had many dealings with the ......”

Apr 14,2016
Minithumbup
By: 'Helen Barnicoat'
Apr 14,2016
0 people found
this helpful
As a landlord, I have had many dealings with the Head Office of Bradleys estate agents in Exmouth and in particular Nick Pengelly, All my queries and concerns have always been resolved to the highest standard and with excellent customer service. Well done Bradleys keep ...
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Comment on agent fees
good
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“Anita has been handling the management of a rental property ......”

Feb 01,2016
Minithumbup
By: 'RE'
Feb 01,2016
0 people found
this helpful
Anita has been handling the management of a rental property in Budleigh Salterton for the last six months. Her proactive attention and close management of the agent/tenant/landlord interface has enabled some potentially tricky maintenance issue to be overcome to the satisfaction of all ...
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Comment on agent fees
Market Rates
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“We have a good and caring tenant in our house ......”

Dec 11,2015
Minithumbup
By: 'Chris and Gill'
Dec 11,2015
0 people found
this helpful
We have a good and caring tenant in our house who wants to keep the house in a good state of repair. This means that there are quite a number of minor issues to address for him. Bradleys always come up trumps in looking after ...
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Comment on agent fees
Excellent value for money.
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“Anita Stewart acted as liaison between my tenant and myself ......”

Nov 20,2015
Minithumbup
By: 'Rev'd Penny Prince'
Nov 20,2015
0 people found
this helpful
Anita Stewart acted as liaison between my tenant and myself and arranged for new flooring to be fitted in the bathroom following a request from my tenant. She also arranged a woodworm test and advised me about the new regulations for smoke detectors and Carbon ...
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“Anita was responding to some maintenance issues that had arisen ......”

Oct 06,2015
Minithumbup
By: 'S Harris'
Oct 06,2015
0 people found
this helpful
Anita was responding to some maintenance issues that had arisen when our tenants moved in to the property. She phoned, and followed this up with an email, to detail the problems, and to suggest what could be done. As soon as we had agreed a ...
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Areas covered
  • EX8
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Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
86% customers were satisfied with fees 71% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £164,500
  • Max: £164,500

Letting
  • Min: £0
  • Max: £0

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
35 0 11 3 1 0 2 0 8 0
Staff picture Nick
(3)

Staff picture Mike
(59)

Staff picture Jade
(2)

No image available Claire
(0)

Staff picture Jo
(0)

Staff picture Pat
(1)

Staff picture Kerry
(0)

Staff picture Sally
(0)

Staff picture Dawn
(3)

Staff picture Kevin
(0)

Staff picture Tom
(0)

Staff picture Laura
(2)

Staff picture Tanya
(0)

Staff picture Rachel
(0)

Staff picture Shannon
(0)

Staff picture Shannon
(0)

Staff picture Naomi
(1)

Fees

No fees set.

Complaints Procedure

No procedure set.
Last updated at 8:34 AM 05/08/2016 by charlotte rickard

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Opening hours


  • Monday: 08:45 - 18:00
  • Tuesday: 08:45 - 18:00
  • Wednesday: 08:45 - 18:00
  • Thursday: 08:45 - 18:00
  • Friday: 08:45 - 18:00
  • Saturday: 09:00 - 16:00
  • Sunday: Closed

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