Bradleys Estate Agents - Head Office, Exmouth, EX8

45 reviews 4.8/5 rating
  • 76% valuation accuracy
  • 96% recommend
  • 85% fee satisfaction
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    Jayne Cardew
  • upload your photo
    Lyndon Bent
  • Nick Edwards
    Nick Edwards
  • Anita Stewart
    Anita Stewart
  • Jade Clarke
    Jade Clarke
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    Suzette Richardson
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    Christine Smith
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    Kirsty Nicholls
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    Vicki Stewart
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    Claire Harmer
  • Jo Clarke
    Jo Clarke
  • Pat Yeo
    Pat Yeo
  • Kerry Stoyle
    Kerry Stoyle
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    Lynne Ward
  • Sally Bell
    Sally Bell
  • Nick Pengelly
    Nick Pengelly
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    Siobhan Mallett
  • Dawn Spence
    Dawn Spence
  • Kevin James
    Kevin James
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    Laura Douglas
  • Tom Graham-Peet
    Tom Graham-Peet
  • Laura Donnellan
    Laura Donnellan
  • Tanya Furneaux
    Tanya Furneaux
  • Rachel Stott
    Rachel Stott
  • Shannon Langdon
    Shannon Langdon
No description for branch.
Bradleys Estate Agents

7 Stevenstone Road Exmouth
Devon
EX8 2EA

01395 224700
Mar 16,2017
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Nick Edwards
Nick Edwards
By:
Mar 16,2017
1 people found
this helpful
Considering the customer service reviews I've read I can only presume most people needed the service where as an exiting Tenant the customer service I received from Mr. Edwards was appalling. At the start of the rental I notified in writing the specific dates we needed the rental from and to and that was accepted by the branch. Have now been given notice to vacate the property 4 days earlier than had been agreed. I have been in contact and was told the only option was to try to extend the lease ...
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By: Kai Logan
Mar 17, 2017
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Whilst we are most disappointed to hear that you were not satisfied with the service you received, the contract could have been changed by either party when a change of circumstances occur, which was the case in this instance. I understand that this was explained to you at the time. We take customer service extremely seriously and continually look to improve our service so appreciate the time you have taken to write a review so we can look at whether we could have improved in this case. Should y ...
Sep 15,2016
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Sep 15,2016
0 people found
this helpful
It was a pleasure to work with Adam. He was very efficient and helped get a high pressured sale through with the minimum of fuss. He was very reassuring, understanding and maintained good humour throughout, especially when the pressure was mounting up! Many thanks...
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Aug 04,2016
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Charlotte Rickard
Charlotte Rickard
By:
Aug 04,2016
0 people found
this helpful
If it wasn't for Charlotte we would have given up weeks ago, but she was like a dog with a bone and steered everyone who was involved to the end, Cannot thank her enough....
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Jun 09,2016
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Jun 09,2016
1 people found
this helpful
Adele has always been very friendly and helpful when dealing with my rental properties. She is always quick to reply when any repairs are needed or problems occur. I would certainly recommend her to any other landlord looking for property management. Many thanks Adele. JOHN. Okehampton...
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Comment on agent fees
Fees are average for this area.
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May 11,2016
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May 11,2016
0 people found
this helpful
Adele has been helpful in dealing with our tenants in our flat in Brixham. We would be happy to recommend her and Bradley's in general to other landlords as an effective management service....
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May 05,2016
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May 05,2016
0 people found
this helpful
Bradleys manage our rental flat in Exmouth and Adele always handles any maintenance issues very professionally and rapidly. As we live so far away, it is great to have such a professional and reliable local property manager....
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Comment on agent fees
Fair for the service provided
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Apr 29,2016
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Anita Stewart
Anita Stewart
By:
Apr 29,2016
0 people found
this helpful
I have recently had a few issues with my rental property during change of tenancy, and as I live in Australia I am very dependent on the service and advice that I receive from Bradley's personnel. During this process I have been dealing directly with Anita and I have found her to be very responsive and helpful (particularly bearing in mind the 9 hour time difference!). I have appreciated Anita's guidance on some of the technical and practical matters and feel confident that my property is bein...
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Comment on agent fees
Standard fees - but it comes down to the service that you receive for the fee you pay.
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Apr 25,2016
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Anita Stewart
Anita Stewart
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Apr 25,2016
0 people found
this helpful
Anita has been most helpful, prompt and efficient in dealing with maintenance issues concerning our rented property. Whenever there is another job that needs to be done, I shall not hesitate to contact her. Jim Auburn...
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N/A
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Apr 25,2016
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Anita Stewart
Anita Stewart
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Apr 25,2016
0 people found
this helpful
Anita has been most helpful, prompt and efficient in dealing with maintenance issues concerning our rented property. Whenever there is another job that needs to be done, I shall not hesitate to contact her. Jim Auburn...
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N/A
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Apr 21,2016
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Laura Douglas
Anita Stewart
Anita Stewart
By:
Apr 21,2016
0 people found
this helpful
This year we have had several problems with the flat we own in Budleigh Salterton. As we live some distance from Budleigh we are reliant on Bradleys to deal with any difficulties that arise. Both Anita and Laura have dealt with such problems efficiently and quickly and have kept us informed with developments at every stage. Their emails have been courteous and friendly and we are delighted with the service we have received from them. It has been so reassuring to know that they are working so...
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Comment on agent fees
For the fees paid the work done by Laura and Anita has been money well spent.
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Apr 14,2016
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Nick Pengelly
Nick Pengelly
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Apr 14,2016
0 people found
this helpful
As a landlord, I have had many dealings with the Head Office of Bradleys estate agents in Exmouth and in particular Nick Pengelly, All my queries and concerns have always been resolved to the highest standard and with excellent customer service. Well done Bradleys keep up the good work....
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Comment on agent fees
good
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Feb 01,2016
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Anita Stewart
Anita Stewart
By:
Feb 01,2016
0 people found
this helpful
Anita has been handling the management of a rental property in Budleigh Salterton for the last six months. Her proactive attention and close management of the agent/tenant/landlord interface has enabled some potentially tricky maintenance issue to be overcome to the satisfaction of all parties....
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Market Rates
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Dec 11,2015
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Anita Stewart
Anita Stewart
By:
Dec 11,2015
0 people found
this helpful
We have a good and caring tenant in our house who wants to keep the house in a good state of repair. This means that there are quite a number of minor issues to address for him. Bradleys always come up trumps in looking after us. Nothing is ever too minor to deal with and everything is dealt with in a professional manner and to a very high standard. Good quality trades people are always used and give a speedy service. Thanks you Bradleys Property Maintenance department and especially Anita ...
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Comment on agent fees
Excellent value for money.
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Nov 20,2015
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Anita Stewart
Anita Stewart
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Nov 20,2015
0 people found
this helpful
Anita Stewart acted as liaison between my tenant and myself and arranged for new flooring to be fitted in the bathroom following a request from my tenant. She also arranged a woodworm test and advised me about the new regulations for smoke detectors and Carbon Monoxide detectors. Her emails were comprehensive, informative and enabled me to make decisions on the way forward. Her work has given me confidence in Bradley's ability to act as efficient agents on my behalf after less than happy relatio...
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Oct 06,2015
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Anita Stewart
Anita Stewart
By:
Oct 06,2015
0 people found
this helpful
Anita was responding to some maintenance issues that had arisen when our tenants moved in to the property. She phoned, and followed this up with an email, to detail the problems, and to suggest what could be done. As soon as we had agreed a course of action, she immediately got on to a contractor, whose response was also swift. She emailed me his quote, accompanied by photos of the problem areas, and I was able to give the go-ahead to the work straight away. The tenant subsequently asked Bra...
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Sep 29,2015
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Charlotte Rickard
Charlotte Rickard
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Sep 29,2015
0 people found
this helpful
I am English but live in China with my Chinese Wife and bought this property by my daughter viewing it locally for me. Charlotte attended the viewing and also progressed my Offer to the Owner, after which sent many emails to me in China to show the progress which was fantastic. She was excellent in her work and professional in her attitude at all times. I thoroughly recommend her as she was first class in all that she did for me as a Purchaser - even at times chasing up the Vendors Solicitor for...
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Sep 17,2015
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Sep 17,2015
0 people found
this helpful
Dealing with this office is hassle free. They are prompt, polite, efficient & friendly. I would have no hesitation in recommending them as letting agents...
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Sep 15,2015
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Anita Stewart
Anita Stewart
By:
Sep 15,2015
0 people found
this helpful
We recently transferred the management of our property to Bradleys. On occasions when it is necessary to ring the Exmouth Office my call is always answered in a congenial manner, any issues or questions raised are dealt with expeditiously in a dedicated and professional way. Excellent!...
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Sep 12,2015
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Anita Stewart
Anita Stewart
By:
Sep 12,2015
0 people found
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Anita has been excellent in dealing with me and managing the property I own. She is polite, courteous, prompt and efficient. When a management or maintenance issue arises she always informs me quickly and is efficient at arranging quotes for any work that needs doing. As a first time landlord I have every confidence in her experience and professionalism....
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Sep 11,2015
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Anita Stewart
Anita Stewart
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Sep 11,2015
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Really good service,have understood that repairs and services need to be cost effective and have done their best to source reasonable competent tradesmen or women?!. Periodic reports on the house in depth with excellent photos and descriptions Regards john...
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Comment on agent fees
Will negotiate after this review
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Sep 08,2015
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Sep 08,2015
0 people found
this helpful
We were recommended dave lewis as a morgage Adviser by some friends. All daves knowledge and experience shone through and we had a lot of trust in him and his team especially being first time buyers with minimal knowledge . Dave and his team were always contactable and always kept us upto date with the process. We were offered all the support and advice we needed. After purchasing our house dave and his team are still there to offer advice and help, it's nice to of have such a trustworthy relia...
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Sep 04,2015
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Sep 04,2015
0 people found
this helpful
Adele is always helpful and efficient and no problem seems to be beyond her capabilities. Definitely the go to person in the office....
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Aug 31,2015
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Aug 31,2015
0 people found
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Adele has been extremely good at sorting things for my property, and getting the correct tradesmen in for each little problem my tenants have had with the property....
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Aug 27,2015
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Aug 27,2015
0 people found
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Prompt and courteous when dealing with queries. As a busy working landlord having Adele sorting everything out for me makes my and my tenant's lives so much easier....
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Aug 26,2015
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Aug 26,2015
0 people found
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Adele has always been most helpful in all our dealings with the lettings department. As we were first time landlords, she advised us on how best to proceed with it and was always very friendly. Her service was always more than was expected....
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Aug 26,2015
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Anita Stewart
Anita Stewart
By:
Aug 26,2015
0 people found
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Anita is helpful, proactive and quick to respond. As an estate agent myself, I am quick to judge people's performance in other estate agency businesses I deal with and I'd definitely employ Anita if she came to us for a job! As a landlord some way away from the property, I have every confidence that it is being looked after as well as I could do it. Put it this way, I have other rental properties elsewhere that I wouldn't trust to local agents and manage myself, but I would hand them over to ...
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Aug 26,2015
Minithumbup
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Aug 26,2015
0 people found
this helpful
Adele has been looking after my property in Torquay for about 2 years now, she is always very efficient when dealing with anything to do with the managing of my property which reassures me immensely, as I am not in the area and sometimes abroad. She epitomises all that is good about customer service and I have found her a pleasure to deal with, when maintenance problems occur in my property. A credit to Bradleys....
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Aug 15,2015
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Anita Stewart
Anita Stewart
By:
Aug 15,2015
0 people found
this helpful
It's a pleasure to deal with a person of Anita's calibre, efficiency, proactive approach and problem-solving ability. This, combined with her empathy and understanding (for me as landlord, as well as for my tenant), makes for an easy solution when dealing with any maintenance problems at my rental property....
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Aug 14,2015
Minithumbup
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Aug 14,2015
0 people found
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I have been very impressed with the service that Adele provides - most notably, she is efficient in replying to, and following up, any emails. Even when an issue has not been resolved immediately, she keeps me informed with updates, which is reassuring....
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Aug 10,2015
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Aug 10,2015
0 people found
this helpful
Can not speak highly enough of Adele and David and all those who have been of assistance to me at Bradley's whenever rental maintenance and other issues arise. These are 'always' promptly and efficiently dealt with in a very professional manner. Adele and David always go out of their way to help and keep me informed and nothing seems to be too much trouble. Their patient and extremely pleasant manner is exceptional and always much appreciated!...
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Areas covered
  • EX8
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Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
85% customers were satisfied with fees 76% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £164,500
  • Max: £164,500

Letting
  • Min: £0
  • Max: £0

ARLA TDS Move With Us




Review statistics

From Landlords From Tenants From Vendors From Buyers Other
29 0 3 2 1 0 2 0 8 0
Jayne Cardew - no image available Jayne Cardew
Property management Mngr 1 reviews

About Jayne No description set View full profile
Lyndon Bent - no image available Lyndon Bent
Director RPM 2 reviews

About Lyndon No description set View full profile
Nick Edwards Nick Edwards
Manager RPM 1 reviews

About Nick No description set View full profile
Anita Stewart Anita Stewart
Property management 16 reviews

About Anita No description set View full profile
Jade Clarke Jade Clarke
Property management 1 reviews

About Jade I am originally from Exmouth but have recently moved to Sidmouth after buying my first house with my fiancé. I thoroughly enjoy my job and have done since I started working for Bradleys in Sept View full profile
Suzette Richardson - no image available Suzette Richardson
Customer Service Manager 1 reviews

About Suzette I have worked for Bradleys for 10 years, when I started I was the assistant manager in the insurance department and within a year became the manager and grew the department, I also run Bradleys Custom View full profile
Christine Smith - no image available Christine Smith
Accounts manager 0 reviews

About Christine No description set View full profile
Kirsty Nicholls - no image available Kirsty Nicholls
Property management 0 reviews

About Kirsty No description set View full profile
Vicki Stewart - no image available Vicki Stewart
Accounts 0 reviews

About Vicki No description set View full profile
Claire Harmer - no image available Claire Harmer
Customer service team leader 0 reviews

About Claire Prior to working for Bradleys I had a manic "baptism of fire" into the property industry by working for West Country Property Auctions for 10 months. Prior to that I have worked for a variet View full profile
Jo Clarke Jo Clarke
Property management 0 reviews

About Jo I have been working for Bradleys since November 2012, after previously being a childminder while my own children were still small. I am married with 4 children, a Chocolate Labrador called Coco and a View full profile
Pat Yeo Pat Yeo
Property management 1 reviews

About Pat I have been with Bradleys in the Rentals dept for 14 years and I have become a bit of a dinosaur from an age perspective! Strange to think that when I started here there was no internet or email and View full profile
Kerry Stoyle Kerry Stoyle
Property management 0 reviews

About Kerry After leaving school at sixteen I started work in a local factory and stayed there for too many years. At twenty six I decided that if I was change my life I had to do something drastic so moved sixty View full profile
Lynne Ward - no image available Lynne Ward
Property management 1 reviews

About Lynne I was born in Lancashire, and my family moved to Exeter when I was 18. I decided to choose the ‘bright lights’ instead, and spent the next 30 years in London. I moved to View full profile
Sally Bell Sally Bell
Property management 0 reviews

About Sally I went to University in Wales and in the holidays used to do the filing and photocopying in the Exmouth Rentals office. After finishing University in 1999 Jonathan McKinnel offered me a full time job View full profile
Nick Pengelly Nick Pengelly
Property management 1 reviews

About Nick I have lived in Devon all my life, living as far north as Cullompton at one stage!! I’m married to Andrea and have an 18 year old Son. I have spent most of my career in the insurance View full profile
Siobhan Mallett - no image available Siobhan Mallett
Property management 0 reviews

About Siobhan I have worked for Bradleys for the last 10 years starting off in Insurance and then going into customer services. I then left to go on maternity leave and then came back to work in the rental departme View full profile
Dawn Spence Dawn Spence
Property Management Administrator 1 reviews

About Dawn After working for over 10 years in a dead-end housekeeping job I was much in need of a career path. I have a keen interest in properties and lettings and look forwards to pursuing my career at Bradley View full profile
Kevin James Kevin James
Land & New Homes Manager 0 reviews

About Kevin I started my estate agency career in 2002 as a sales negotiator, progressing to run my own branch. Whilst covering all aspects of this job role I particularly enjoyed advising developer clients. I am View full profile
Laura Douglas - upload your photo Laura Douglas
Negotiator 1 reviews

About Laura No description set View full profile
Tom Graham-Peet Tom Graham-Peet
 0 reviews

About Tom I started to work for Bradleys in 2011 after having experienced a few difficult years earlier due to serious illness. I found the company extremely welcoming and warm. I really enjoyed my first time w View full profile
Laura Donnellan Laura Donnellan
 0 reviews

About Laura My career started in the hospitality industry in 1993, during that time I have had the privilege working all over the country in some fantastic buildings, which ignited my passion for old period prope View full profile
Tanya Furneaux Tanya Furneaux
Customer Service 0 reviews

About Tanya Having begun my new career in 2016 with Bradleys Head Office Customer Care Team as a part time Home Worker, I am keen to be a part of their success. Prior to this I have worked as a PA in Private Ban View full profile
Rachel Stott Rachel Stott
Customer Service 0 reviews

About Rachel This is my first time working for an Estate Agency, and I can honestly say I enjoy every day. I started my career with Bradleys in September 2016, I was introduced to Bradleys by friends who also work View full profile
Shannon Langdon Shannon Langdon
Property Management 0 reviews

About Shannon After first leaving school in 2012 I pursued a career in teaching swimming, qualifying in level 2 ASA Aquatics. This spiralled from my love of swimming at a young age training with the junior GB squad View full profile
Samantha Ackford Samantha Ackford
Vacate team 0 reviews

About Samantha In 2017 I started my career with Bradleys in the Property Management Vacate team, located at the Head Office in Exmouth. My previous experience is within property and customer service so it brings me View full profile
Shannon Grover Shannon Grover
Advisor 0 reviews

About Shannon I am brand new to the Bradleys Team having started in the Customer Services Department in February 2017. Having received some of the best training for my role. I am excited for what my career will bri View full profile
Tom Roberts Tom Roberts
Advisor 0 reviews

About Tom I started my career with Bradleys in February 2017 and I’m currently based within Customer Services Team at the Head Office in Exmouth. I joined after attending a course on business studies at Exete View full profile
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Last updated at 8:34 AM 05/08/2016 by charlotte rickard

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Last updated at 8:34 AM 05/08/2016 by charlotte rickard

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