Services: Lettings (as a Landlord)
Rent PCM: £450 Would you recommend?: Yes
Postcode: PL1
Lettings (as a Landlord)
Rent PCM: £450 Postcode: PL1
0people found this helpful
I have been a landlord for almost 20 years and have used numerous agents over the years. I have found that the Bradleys Head office is the most efficient and professional service I have ever had. I transferred a large number of properties to Bradleys with ... read full review
Comment on agent fees
Excellent Fees and they tell you exactly what you will pay
Services: Lettings (as a Landlord)
Rent PCM: £725 Would you recommend?: Yes
Postcode: EX10
Lettings (as a Landlord)
Rent PCM: £725 Postcode: EX10
0people found this helpful
The tenant had a problem with an electrical fault tripping the RCD unit. Emma sorted it out the same day: from receiving the tenants call to contacting us for permission to proceed to the electrician completing the work. Satisfied tenant, satisfied landlord.... read full review
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: EX10
Lettings (as a Tenant)
Postcode: EX10
0people found this helpful
I was very impressed with the excellent communication from Emma. She was very empathetic and understood my urgency. The electrician arrived in good time and was on the case, solving the problem.... read full review
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: TQ2
Lettings (as a Tenant)
Postcode: TQ2
0people found this helpful
Emma at Bradley's Maintence is an absolute star! She dealt with a complex emergency call with energy, efficiency and kindness. Emma kept me informed of progress, and always had a solution. I cannot thank her enough.... read full review
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: PL9
Lettings (as a Tenant)
Postcode: PL9
0people found this helpful
Super quick arrangement of attendance of plumber for toilet leaking/spraying water from pipe. Couldn't have asked for better service thank you.... read full review
Services: Lettings (as a Landlord)
Rent PCM: £875 Would you recommend?: Yes
Postcode: PL2
Lettings (as a Landlord)
Rent PCM: £875 Postcode: PL2
0people found this helpful
Dawn is great at providing me, as a landlord, with timely & accurate information regarding any maintenance issues. She follows up with the tenants & me & helps resolve issues to everyone's satisfaction.... read full review
Services: Lettings (as a Landlord)
Rent PCM: £625 Would you recommend?: Yes
Postcode: Pl6
Lettings (as a Landlord)
Rent PCM: £625 Postcode: Pl6
0people found this helpful
Personal touch with prompt replies and great timely general communication. Honestly I feel my property is being managed by a family member!... read full review
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: EX9
Lettings (as a Landlord)
Postcode: EX9
3people found this helpful
Bradleys have acted as agents for letting my property in Budleigh for the last 2 years . I have been impressed by their attention to detail and the courtesy that all the staff from the local office through to the letting department have shown. My experience has ... read full review
Services: Lettings (as a Tenant)
Rent PCM: £595 Would you recommend?: Yes
Postcode: Tr27
Lettings (as a Tenant)
Rent PCM: £595 Postcode: Tr27
0people found this helpful
Always understandable and very prompt with enquires and concerns and always calls back to see how things are, plus if anything else needs sorting.... read full review
“Really quick responding and resolving my issue...”
5 Star Review
Aug 13,2018
By: 'Harriet'
Aug 13,2018
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: Ex8
Lettings (as a Tenant)
Postcode: Ex8
0people found this helpful
Shannon was really helpful and attentive to our matinence report. She communicated with us well, keeping us up to date and checking that all work was completed with in a good time frame. Thank you 😊... read full review
“I have found Nick to be a true professional in ......”
5 Star Review
Feb 14,2018
Nick
By: 'Phil watson'
Feb 14,2018
Services: Lettings (as a Tenant)
Rent PCM: £1000 Would you recommend?: Yes
Postcode: Tq2
Lettings (as a Tenant)
Rent PCM: £1000 Postcode: Tq2
0people found this helpful
I have found Nick to be a true professional in every respect. I have nothing but admiration for the way he has dealt with all that I have asked him to. Nothing has been too much trouble for him. It's refreshing to know I can ... read full review
“We are a busy, working family who rented this property ......”
1 Star Review
Jan 11,2018
By: '*'
Jan 11,2018
Services: Lettings (as a Tenant)
Rent PCM: £850 Would you recommend?: No
Postcode: TQ13
Lettings (as a Tenant)
Rent PCM: £850 Postcode: TQ13
0people found this helpful
We are a busy, working family who rented this property for three years prior to purchasing our first home nearby.
Overall, a chastening experience; one where we were left with the strong impression, in my opinion, that the agent has no real interest in tenants, ... read full review
Comment on agent fees
Quite possibly the same fees, give or take, that most agents are allowed to charge
View all comments
(1)
Dear *, thank you for taking the time out to write a review and can we firstly say that we are disappointed that you were not happy having rented a property through us. We try extremely hard to ensure the service we provide and the systems we have in place make it an easier experience. Having taken some time to look at the file I can see that the festive period did slightly affect a couple of the points you mention but we generally look at these situations and use them to see how we can improve, ...
“Considering the customer service reviews I've read I can only ......”
1 Star Review
Mar 16,2017
Nick
By: 'Dave Banton'
Mar 16,2017
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: TQ14
Lettings (as a Tenant)
Postcode: TQ14
3people found this helpful
Considering the customer service reviews I've read I can only presume most people needed the service where as an exiting Tenant the customer service I received from Mr. Edwards was appalling. At the start of the rental I notified in writing the specific dates we ... read full review
View all comments
(1)
Whilst we are most disappointed to hear that you were not satisfied with the service you received, the contract could have been changed by either party when a change of circumstances occur, which was the case in this instance. I understand that this was explained to you at the time. We take customer service extremely seriously and continually look to improve our service so appreciate the time you have taken to write a review so we can look at whether we could have improved in this case. Should y ...
“It was a pleasure to work with Adam. He was ......”
5 Star Review
Sep 15,2016
By: 'Harvey sanders'
Sep 15,2016
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: Ex2
Sales (as a Buyer)
Postcode: Ex2
0people found this helpful
It was a pleasure to work with Adam. He was very efficient and helped get a high pressured sale through with the minimum of fuss. He was very reassuring, understanding and maintained good humour throughout, especially when the pressure was mounting up! Many thanks... read full review
“If it wasn't for Charlotte we would have given up ......”
5 Star Review
Aug 04,2016
By: 'Dawn'
Aug 04,2016
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: TR27
Sales (as a Vendor)
Postcode: TR27
0people found this helpful
If it wasn't for Charlotte we would have given up weeks ago, but she was like a dog with a bone and steered everyone who was involved to the end, Cannot thank her enough.... read full review
“Adele has always been very friendly and helpful when dealing ......”
5 Star Review
Jun 09,2016
By: 'John'
Jun 09,2016
Services: Lettings (as a Landlord)
Rent PCM: £490 Would you recommend?: Yes
Postcode: EX20
Lettings (as a Landlord)
Rent PCM: £490 Postcode: EX20
1people found this helpful
Adele has always been very friendly and helpful when dealing with my rental properties. She is always quick to reply when any repairs are needed or problems occur. I would certainly recommend her to any other landlord looking for property management. Many thanks Adele.
JOHN. ... read full review
“Adele has been helpful in dealing with our tenants in ......”
5 Star Review
May 11,2016
By: 'Robert Tapper'
May 11,2016
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: TQ5
Lettings (as a Landlord)
Postcode: TQ5
0people found this helpful
Adele has been helpful in dealing with our tenants in our flat in Brixham. We would be happy to recommend her and Bradley's in general to other landlords as an effective management service.... read full review
“Bradleys manage our rental flat in Exmouth and Adele always ......”
5 Star Review
May 05,2016
By: 'Excellent and professional property management'
May 05,2016
Services: Lettings (as a Landlord)
Rent PCM: £650 Would you recommend?: Yes
Postcode: EX1
Lettings (as a Landlord)
Rent PCM: £650 Postcode: EX1
0people found this helpful
Bradleys manage our rental flat in Exmouth and Adele always handles any maintenance issues very professionally and rapidly. As we live so far away, it is great to have such a professional and reliable local property manager.... read full review
“I have recently had a few issues with my rental ......”
4 Star Review
Apr 29,2016
By: 'John W'
Apr 29,2016
Services: Lettings (as a Landlord)
Rent PCM: £625 Would you recommend?: Yes
Postcode: PL21
Lettings (as a Landlord)
Rent PCM: £625 Postcode: PL21
0people found this helpful
I have recently had a few issues with my rental property during change of tenancy, and as I live in Australia I am very dependent on the service and advice that I receive from Bradley's personnel.
During this process I have been dealing directly with ... read full review
Comment on agent fees
Standard fees - but it comes down to the service that you receive for the fee you pay.
“Anita has been most helpful, prompt and efficient in dealing ......”
5 Star Review
Apr 25,2016
By: 'Jim Auburn'
Apr 25,2016
Services: They manage our building
Would you recommend?: Yes
Postcode: TA4
They manage our building
Postcode: TA4
0people found this helpful
Anita has been most helpful, prompt and efficient in dealing with maintenance issues concerning our rented property. Whenever there is another job that needs to be done, I shall not hesitate to contact her.
Jim Auburn... read full review
“Anita has been most helpful, prompt and efficient in dealing ......”
5 Star Review
Apr 25,2016
By: 'Jim Auburn'
Apr 25,2016
Services: They manage our building
Would you recommend?: Yes
Postcode: TA4
They manage our building
Postcode: TA4
0people found this helpful
Anita has been most helpful, prompt and efficient in dealing with maintenance issues concerning our rented property. Whenever there is another job that needs to be done, I shall not hesitate to contact her.
Jim Auburn... read full review
“This year we have had several problems with the flat ......”
5 Star Review
Apr 21,2016
By: 'Satisfied client'
Apr 21,2016
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: EX9
Lettings (as a Landlord)
Postcode: EX9
0people found this helpful
This year we have had several problems with the flat we own in Budleigh Salterton. As we live some distance from Budleigh we are reliant on Bradleys to deal with any difficulties that arise. Both Anita and Laura have dealt with such problems efficiently and ... read full review
Comment on agent fees
For the fees paid the work done by Laura and Anita has been money well spent.
“As a landlord, I have had many dealings with the ......”
5 Star Review
Apr 14,2016
By: 'Helen Barnicoat'
Apr 14,2016
Services: They manage our building
Rent PCM: £425 Would you recommend?: Yes
Postcode: TR18
They manage our building
Rent PCM: £425 Postcode: TR18
0people found this helpful
As a landlord, I have had many dealings with the Head Office of Bradleys estate agents in Exmouth and in particular Nick Pengelly, All my queries and concerns have always been resolved to the highest standard and with excellent customer service.
Well done Bradleys keep ... read full review
“Anita has been handling the management of a rental property ......”
4 Star Review
Feb 01,2016
By: 'RE'
Feb 01,2016
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: EX9
Lettings (as a Landlord)
Postcode: EX9
0people found this helpful
Anita has been handling the management of a rental property in Budleigh Salterton for the last six months. Her proactive attention and close management of the agent/tenant/landlord interface has enabled some potentially tricky maintenance issue to be overcome to the satisfaction of all ... read full review
“We have a good and caring tenant in our house ......”
5 Star Review
Dec 11,2015
By: 'Chris and Gill'
Dec 11,2015
Services: Lettings (as a Landlord)
Rent PCM: £850 Would you recommend?: Yes
Postcode: TQ5
Lettings (as a Landlord)
Rent PCM: £850 Postcode: TQ5
0people found this helpful
We have a good and caring tenant in our house who wants to keep the house in a good state of repair. This means that there are quite a number of minor issues to address for him. Bradleys always come up trumps in looking after ... read full review
“Anita Stewart acted as liaison between my tenant and myself ......”
5 Star Review
Nov 20,2015
By: 'Rev'd Penny Prince'
Nov 20,2015
Services: Lettings (as a Landlord)
Rent PCM: £800 Would you recommend?: Yes
Postcode: TR26
Lettings (as a Landlord)
Rent PCM: £800 Postcode: TR26
0people found this helpful
Anita Stewart acted as liaison between my tenant and myself and arranged for new flooring to be fitted in the bathroom following a request from my tenant. She also arranged a woodworm test and advised me about the new regulations for smoke detectors and Carbon ... read full review
“Anita was responding to some maintenance issues that had arisen ......”
5 Star Review
Oct 06,2015
By: 'S Harris'
Oct 06,2015
Services: Lettings (as a Landlord)
Rent PCM: £895 Would you recommend?: Yes
Postcode: TQ13
Lettings (as a Landlord)
Rent PCM: £895 Postcode: TQ13
0people found this helpful
Anita was responding to some maintenance issues that had arisen when our tenants moved in to the property. She phoned, and followed this up with an email, to detail the problems, and to suggest what could be done. As soon as we had agreed a ... read full review