Bradleys Estate Agents - Hayle, , TR27

73 reviews 4.9/5 rating
  • 87% valuation accuracy
  • 99% recommend
  • 96% fee satisfaction
  • Sally Smitheram
    Sally Smitheram
  • Kris Peters
    Kris Peters
  • Donna Ireland-Cooper
    Donna Ireland-Cooper
Hayle
Bradleys Hayle Branch enjoys a prominent trading postion in the main Copperhouse area of the town. Kris Peters is the Hayle Branch Manager, ably assisted by Verity Wood and Linda Jarrett Senior Negotiators, and Sally Smitheram who provides invaluable sales and administration support. Between the four of them, they have over 80 years' estate agency experience and a wealth of knowledge, expertise and understanding of the local market and area in general. They have established a reputatio Read full description...n for sales success and high standards of professional service to which they are committed. Our pre-marketing appraisal is given as a true realistic reflection of the present market conditions. All properties are offered with colour sales particulars including floorplans and full details are available on our website and associated portals.
Jun 26,2017
Minithumbup
Kris Peters
Kris Peters
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Jun 26,2017
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Excellent service, kept us informed all the way through the process and were friendly and helpful. Would recommend them.during the potentially stressful times to keep things level....
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Apr 29,2017
Minithumbup
Kris Peters
Kris Peters
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Apr 29,2017
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Kris Peters was excellent from start to finish. If we had a question it was dealt with very quickly and we soon had an answer. The transaction was very straightforward . Thank you Kris...
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Jan 30,2017
Minithumbup
Kris Peters
Kris Peters
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Jan 30,2017
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Kris and the team kept in touch regularly - as we were selling the property whilst living the other side of the country this was invaluable. He provided realistic advice on strategies when our house did not instantly sell, and gave good judgements on the seriousness of potential buyers. The team worked hard to sell our (slighly unusual) cottage....
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Comment on agent fees
Having not sold a property for several years I was surprised the fees were fixed rather than a percentage of the sale price. This made me wonder how hard an agent would work to get the best price for us. That said, they worked very hard to get us a sale, earning their fee!
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Aug 11,2016
Minithumbup
Kris Peters
Kris Peters
Sally Smitheram
Sally Smitheram
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Aug 11,2016
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We thank the day we asked Bradleys of Hayle to sell our house for us. They are absolute gems within their field. Having tried others and endured their off hand ways, we found Kris and Sally were an absolute breath of fresh air. They always dealt with our enquiries promptly, kept us well informed about viewings and dealt with the sale promptly and efficiently. We cannot thank them enough. We were always greeted with a smile, wonderful. We highly recommend this team....
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Comment on agent fees
For the efficiency with which they found us a buyer and dealt with the sale, very reasonable.
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Aug 02,2016
Minithumbup
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Aug 02,2016
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On the whole, it has been a positive experience using Bradleys, everyone I have had dealings with from the Hayle branch has been exceptionally helpful, and pleasant. What has soured the experience, however, is my contact with the Moving Team. I had a lady called Pat (Yeo, I think), 'helping' with my move. Whilst everyone else, as stated, was pleasant and exhibited a high level of customer service, Pat never once failed to be condescending and to make me feel as if I was a pain to speak to. I exp...
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Comment on agent fees
Fees are middling.
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By: Kai
Aug 04, 2016
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We would like to thank you for placing a review and for the kind words about the team in Hayle. We are always wanting to improve our service and so take on board the comments regarding Pat and discuss it with her as well. Thank you once again and hope that we can help you again in the future. ...
Jul 05,2016
Minithumbup
Kris Peters
Kris Peters
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Jul 05,2016
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Bradley's were not the only estate agent I used. However they were theonly agent that were excellent in all aspects. The agent knew the properties and supplied all the information required at the most suitable time. Surprisingly the agent chose to show interest in why we were moving and what was required. Timing is very important and every meeting, email and formal document was given on time in a professional format. If you are looking for a local Estate agent with quality service and the prop...
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Comment on agent fees
Not applicable.
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Jul 05,2016
Minithumbup
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Jul 05,2016
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All the staff at Hayle branch were helpful with buying our first home. We had regular updates on how the house was getting along without having to ring to find out ourselves and following moving in we received a courtesy call to check that we were happy with everything. Would definetly recommend this branch!...
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Jul 04,2016
Minithumbup
Kris Peters
Kris Peters
Sally Smitheram
Sally Smitheram
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Jul 04,2016
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We used Bradleys for both renting out a property and then selling it. All the staff members are very helpful and Kris runs a very organised office. Kris, Sally, Jo, Linda and also Verity always got back to us promptly with enquiries and Kris kept us fully appraised of the situation regarding our sale at all times. I would have no hesitation recommending Bradleys for rental or sales services....
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Comment on agent fees
Reasonable - comparable with the sector
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May 24,2016
Minithumbup
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May 24,2016
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Jo and Bradleys provided excellent service throughout the browsing and purchasing of my new home. They made the whole process easy and stress free, I would definitely recommend them to friends and family. 5 stars....
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May 23,2016
Minithumbup
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May 23,2016
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Having had my property upupfof sale with a different agent for two years with virtually no interest, it was refreshing to hear Jo's positive sales pitch and indeed proved to be right with an offer being made quickly, the sale was handled really well and I would certainly recommend Bradley's to any potential seller...
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Comment on agent fees
Set fee , so quite happy
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May 23,2016
Minithumbup
Kris Peters
Kris Peters
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May 23,2016
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Everyone was extremely helpful and efficient. My wife and I have been delighted with the service. I would recommend Bradleys in Hayle to anyone looking to rent a property locally....
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Comment on agent fees
They are what they are. Reasonable compared to the other companies we investigated.
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May 09,2016
Minithumbup
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May 09,2016
0 people found
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Jo Onda and all at Bradleys Hayle provided an excellent service for our purchase. Jo in particular was most willing to fit in with our viewing requests and helped us through the purchasing process. Chris, her boss stepped in when Jo was out doing other viewings and both Jo and Chris had comprehensive knowledge of our file. Jo, Chris and all at Hayle deserve our appreciation and unreserved recommendation....
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Comment on agent fees
Our transaction was a purchase only.
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Feb 19,2016
Minithumbup
Kris Peters
Kris Peters
Sally Smitheram
Sally Smitheram
By:
Feb 19,2016
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The staff at Bradley's have always been patient, courteous and extremely helpful throughout a difficult sale process. I can't rate them highly enough. The second house I have sold with Bradley's and I would not hesitate to use them again if the need arose....
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Comment on agent fees
Fees are reasonable upon negotiation
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Feb 12,2016
Minithumbup
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Feb 12,2016
1 people found
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Jo Onda provided me with a viewing of the property I was interested in within 2 hours of my first point of contact at Bradleys Hayle office. All my questions were answered directly and helpfully. There was no pressure or sales pitch applied. I found this very honest and straightforward. I viewed the property on the 5th of January 2016.I signed the tenancy agreement and moved in on the 10th of February 2016.My application was handled with courtesy and efficiency throughout. Thank you very much....
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Comment on agent fees
Very reasonable.
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Feb 10,2016
Minithumbup
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Feb 10,2016
1 people found
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Jo and the Hayle team, as well as Jade and the moving in team in Exmouth did a great job. They were very helpful and provided great communication....
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Comment on agent fees
good
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Feb 01,2016
Minithumbup
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Feb 01,2016
0 people found
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i have dealt with Bradleys in Hayle on numerous occasions. They have always been very professional and efficient. They have found tenants for our two properties very quickly and the tenants have always been very good tenants. I would definitely use them again and would recommend them to anyone else....
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Comment on agent fees
Standard tenancy find fee
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Jan 29,2016
Minithumbup
Kris Peters
Kris Peters
Sally Smitheram
Sally Smitheram
By:
Jan 29,2016
0 people found
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Very easy to deal with , hassle free. Could not recommend more. A very professional service from the Hayle team, thanks again....
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Jan 29,2016
Minithumbup
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Jan 29,2016
0 people found
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Answered our calls and emails promptly, and always courteous. Helpful and friendly and passed messages where appropriate. Professional and efficient...
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ok
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Jan 29,2016
Minithumbup
Kris Peters
Kris Peters
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Jan 29,2016
0 people found
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Kris kept us in touch throughout the whole process, which was really appreciated. He answered emails and calls promptly, and always courteous and professional...
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Comment on agent fees
Liked the idea of all inclusive fees ie including solicitors fees
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Jan 29,2016
Minithumbup
Sally Smitheram
Sally Smitheram
By:
Jan 29,2016
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We would like to say that from the start of our property viewing the two agents of Bradleys Hayle were excellent they was very helpful , friendly and very professional. They were always there if we had any questions or worries they have helped us find the perfect family home for us I will definitely recommend them to family and friends a huge thank you to them both....
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Comment on agent fees
The fees are good and reasonable
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Jan 19,2016
Minithumbup
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Jan 19,2016
1 people found
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We found Bradleys Estate Agents to be very professional, and were very happy with the service provided by Jo during the process of buying our house in Hayle....
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Dec 30,2015
Minithumbup
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Dec 30,2015
1 people found
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Everything was made very straightforward and the team certainly kept on top of the sale / purchase I would recommend this team to anyone....
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Dec 03,2015
Minithumbup
Kris Peters
Kris Peters
Sally Smitheram
Sally Smitheram
By:
Dec 03,2015
0 people found
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All the staff are friendly and professional with good local knowledge. The sale of our property went through quite smoothly compared to the sale of our previous properties. After the Hayle office closes, calls go through to the Customer Services line and calls are answered up to 10pm at night weekdays and up to 6pm at weekends and we received some bookings for viewings this way. I think this is an excellent service as often people search the internet for properties during evenings and weekend...
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Nov 24,2015
Minithumbup
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Nov 24,2015
0 people found
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The manager and staff were always very helpful and kept us well informed. Reassuring when things got stressful towards the end...
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Oct 20,2015
Minithumbup
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Oct 20,2015
0 people found
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The manager and staff were always very helpful and kept us well informed. Reassuring when things got stressful towards the end...
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Sep 28,2015
Minithumbup
Kris Peters
Kris Peters
Sally Smitheram
Sally Smitheram
By:
Sep 28,2015
1 people found
this helpful
This property had been with another agent for nearly a year and I went to Bradleys on a friend's recommendation. From the start they hit the ground running and throughout kept me informed of all dealings at every step of the way. ALL the staff were charming, professional and a pleasure to deal with and it isn't fair to mention just two. I am delighted with the outcome and cannot praise them highly enough....
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Sep 25,2015
Minithumbup
Kris Peters
Kris Peters
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Sep 25,2015
1 people found
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I recently had dealings with the Hayle branch of Bradleys estate agents while buying a property in Cornwall. I feel that is important to record my opinion on the professionalism and attitude of their staff during the protracted period when negotiations were taking place. They demonstrated the highest professional standards during the whole process and worked tirelessly in their efforts to make the sale go through. I know that they were working harder than both solicitors together to make sure...
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Aug 25,2015
Minithumbup
Kris Peters
Kris Peters
Sally Smitheram
Sally Smitheram
By:
Aug 25,2015
1 people found
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We sold our property through Bradleys Hayle office and have been very impressed with the professional yet friendly and courteous manner in which we were treated. A1 team! Thank you....
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Aug 15,2015
Minithumbup
Kris Peters
Kris Peters
Sally Smitheram
Sally Smitheram
By:
Aug 15,2015
1 people found
this helpful
Bradley's estate agents in Hayle were exceptional in all areas throughout the purchase of our dream property in Cornwall. Right from the start the sale assistant who first walked us round the property (we think her name was Sally?) was extremely knowledgeable of the local area, non pushy, friendly, and generally a breath of fresh air in comparison to other agents from other companies. After making and having our offer accepted the remainder of the process was handled by Kris Peters. Kris is th...
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Jul 29,2015
Minithumbup
Verity Wood
Verity Wood
Sally Smitheram
Sally Smitheram
By:
Jul 29,2015
0 people found
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Verity has been absolutely fantastic throughout the progress of helping me and my partner find the perfect home. Nothing has ever been too much trouble for Verity or Sally even when I sometimes call daily! Verity has made the process of moving so simple and stress free which has been a huge weight off my shoulders. Bradleys estate agents are without a doubt the best agents I have ever been with and will certainly stick with them in the future. I just want to thank Verity for all her hard work an...
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Areas covered
  • TR27
  • Hayle
  • TR14
  • TR26
Advertise on
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
96% customers were satisfied with fees 87% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £33,000
  • Max: £720,000

Letting
  • Min: £0
  • Max: £0

NAEA ARLA RICS TDS Move With Us


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
8 0 8 0 26 1 28 0 2 0
Sally Smitheram Sally Smitheram
Negotiator 24 reviews

About Sally I started working in estate agency in Camborne where I remained for number of years. I then had a family, and following this, about 20 years ago, I started working at the Hayle office. During this View full profile
Kris Peters Kris Peters
Manager 19 reviews

About Kris No description set View full profile
Donna Ireland-Cooper Donna Ireland-Cooper
Negotiator 0 reviews

About Donna I began working in Estate Agency in in 2015 with a large corporate company in Falmouth. I quickly gained my City and Guilds qualifications in Estate agency. I loved my job but wanted to work for a com View full profile
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Fees

Bradleys is pleased to offer a tailor made fee package for clients. The package can include conveyancing on the sale of the property. Please call us for a Free Market Appraisal where our packages can be discussed in more detail.
Last updated at 3:05 PM 05/01/2016 by allAgents

Complaints Procedure

1. Bradleys is a Member of The Property Ombudsman's Scheme and aims to provide the highest standards of service to all our Customers. To ensure that your interests are safeguarded, an Internal Complaints Procedure has been implemented. This provides for the matter to be dealt with internally by the Office Manager or the Department Head. In the event that we are not able to deal with the matter to our mutual satisfaction after following our Internal Complaints Procedure you may refer your complaint in writing to the Property Ombudsman.



2. If you believe you have a complaint, please write in the first instance to the Office Manager or the Department Head at the address of the relevant office.



3. Your complaint will be acknowledged within 3 working days, investigated thoroughly in accordance with the established in-house Procedures, and a reply sent to you within 21 working days of receipt of your letter.



4. If you are not satisfied with the outcome of the initial investigation, you are provided with a further opportunity to have the complaint reviewed by our Managing Director at the address given below:


Mr Francis Marshall FNAEA

Bradleys Group Head Office

7 Stevenstone Road

Exmouth

Devon

EX8 2EP
Last updated at 3:05 PM 05/01/2016 by allAgents

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Opening hours


  • Monday: 08:45 - 18:00
  • Tuesday: 08:45 - 18:00
  • Wednesday: 08:45 - 18:00
  • Thursday: 08:45 - 18:00
  • Friday: 08:45 - 18:00
  • Saturday: 09:00 - 16:00
  • Sunday: Closed

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