• Katie Ball
    Katie Ball
  • Mia Ramsden
    Mia Ramsden
  • Denise Goulbourn
    Denise Goulbourn
  • Kirsty Pearce
    Kirsty Pearce
Exeter Cowick Street
We believe our office provides exactly what buyers and sellers want; local people with local knowledge second to none. In addition to our knowledge of the area, we believe we are the only agent to provide a whole team that is trained in both sales and lettings, which allows us to accommodate each of our customers’ needs and to be able to deliver the very best service. We welcome all people to get in contact and look forward to helping you buy, sell, let or rent your pr
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Nov 28,2016
Minithumbup
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Nov 28,2016
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Katie and the St Thomas team were a pleasure to buy through. Katie had some challenging situations to deal with which she managed to handle politely and quickly. The sale going through was thanks to her mediating and chasing...
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Nov 23,2016
Minithumbup
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Nov 23,2016
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Very pleased with the customer service provided by Katie and Mia. They were both pro-active in their approach to obtaining a buyer for the property and were also extremely informative following on from viewings which they had carried out with prospective buyers. I would have no hesitation in recommending the Bradley's Cowick Street office to anybody looking to sell their property within this region of Exeter....
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Agents fees were sensibly priced and in line with other agents in the locality.
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Nov 22,2016
Minithumbup
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Nov 22,2016
Featured Review
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I knew as soon as Katie and Mia walked through my door that they were going to sell my house, they were going to sell it well and they were going to sell it quickly. That's exactly what they did. We had got a couple of valuations and Bradley's came in the middle. However, they already had people waiting to view a property like ours. Katie is exceptional at her job and so knowledgable. Selling a home is one of the most stressful things you will ever do and Katie kept the cool when things were ge...
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Comment on agent fees
Fees were competitive
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Nov 02,2016
Minithumbup
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Nov 02,2016
Featured Review
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I was extremely happy with the way the team at Bradleys in St Thomas made the purchase of our first home so easy. Right from the start we had great line of communication and it was always professional yet friendly. Any problem or worry was dealt with quickly and without fuss and in many cases felt they went above and beyond the call of duty to make sure the sale went through for when we needed it. If you are buying or selling I would recommend this team in a second. Definatly a 5 star!...
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Oct 28,2016
Minithumbup
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Oct 28,2016
Featured Review
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A very good all round service, however a couple of errors were made hence the 4 stars and not 5. Would recommend Bradley's to others and indeed use again, the initial contact through professional photography and marketing undoubtedly supported the sale of the property....
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Oct 27,2016
Minithumbup
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Oct 27,2016
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From the moment Katie viewed the property to the moment it was sold, she made it a very easy process. She did all the hard work, kept us informed and was friendly and professional throughout. Would definitely use and recommend Bradley's again. Thank you Katie!...
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Comment on agent fees
Very competitive
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Oct 27,2016
Minithumbup
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Oct 27,2016
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We were very pleased with the service provided in finding tenants for our property and both Katie and Mia were most helpful....
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Good
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Oct 20,2016
Minithumbup
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Oct 20,2016
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Thanks to Katie and her team, we have got our flat in Exeter. Their patience and professional skills made our search less demanding....
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Oct 07,2016
Minithumbup
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Oct 07,2016
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Extremely professional team who are always courteous and efficient. Katie Ball has a wealth of knowledge in her field, she works tirelessly and is prepared to go the extra mile to achieve a sale, no matter how difficult the circumstances....
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Sep 22,2016
Minithumbup
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Sep 22,2016
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Katie and her team in Cowick Street always offer a first class service. They have managed my rental properties for many years now and i can rely on each and everyone of them for total efficiency and a professional service. I have recommended them to other landlords and will continue to do so ....
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Comment on agent fees
good
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Sep 12,2016
Minithumbup
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Sep 12,2016
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I can fully recommend all the staff at the Cowick Street Office, they kept me updated with the sale of my house from start to finish. If I had any questions they always responded with the answer to my questions....
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Comment on agent fees
Easy I had a fixed price. Brilliant.
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Sep 09,2016
Minithumbup
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Sep 09,2016
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The team were fast, efficient and helpful and able to work around our requests (e.g. viewing times) without any issues. Quick and easy sale!...
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Comment on agent fees
No previous reference so unable to comment
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Sep 02,2016
Minithumbup
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Sep 02,2016
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WHAT A TEAM! From day one of speaking to Katie I felt I had made the right choice of Bradley's for selling my home ,she was more than an agent has was Connor and Mia and not forgetting Denise at the Exmouth branch,they were like friends one could chat openly about any issues one had and you could feel there honesty and warmth has young people (being in my late sixtys that can sometimes be a challenge these days) nothing was any trouble for them with any of my concerns they do their jobs very we...
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Good
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Aug 15,2016
Minithumbup
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Aug 15,2016
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I put my property for sale with Bradley's after hearing several recommendations from friends and from my very first meeting with Katie I knew it was the right decision. She put me at ease and explained everything about the process. During the process I have met both Connor and Mia, who were both polite and professional in their dealings with me. The whole process has gone smoothly and I would not hesitate to recommend Bradley's St Thomas to anyone about to sell they're house. The team excel in ...
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Aug 12,2016
Minithumbup
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Aug 12,2016
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We decided to sell our property with Bradley's after positive recommendations from friends.Both Katie and Connor were amazing from the start, always kept us up to date and ensured our viewings were convenient and professional.I would highly recommend Bradley's to any prospective property sellers....
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Comment on agent fees
Good
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Aug 04,2016
Minithumbup
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Aug 04,2016
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Professional service from start to finish. Always kept us up to date with current situation and helped keep everything on track. We were always able to contact them to discuss any concerns and they proved very helpful when chasing up other professionals involved....
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Comment on agent fees
Competitive fees
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Aug 03,2016
Minithumbup
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Aug 03,2016
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As a returning Client of Bradley's, I would like to thank the staff for their professional yet friendly service, good communication and helpfulness! I would certainly recommend the team! Thank you Katie, Connor and Mia!...
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Good
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Jul 20,2016
Minithumbup
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Jul 20,2016
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Extremely good communication and diligence regarding our let. Also the Moving in Team where very good and sorting out issues....
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Comment on agent fees
Fine.
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Jul 04,2016
Minithumbup
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Jul 04,2016
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Great team, very helpful and always available. Would definitely recommend them to friends and family looking to sell their property....
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Good
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Jun 29,2016
Minithumbup
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Jun 29,2016
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We decided to sell through Bradleys because of Katie's honest and straightforward approach. We are very glad we did. They kept our impatient buyer up to date with our lengthy purchase situation on a daily basis. They took all the flack and simply passed on the information we needed to know. They also contacted our solicitors regularly to keep the ball rolling and helped push through what was a laboured negotiation period. Katie was always on hand to offer her opinion and advise to any queri...
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Comment on agent fees
Great Value for the amount of stress they took away.
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Jun 27,2016
Minithumbup
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Jun 27,2016
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The staff in the branch were extremely helpful and set up a lot of viewings. Went sold subject to contract within 6 days. There is a separate department for chasing progress on sales and I never felt as confident going through them as I did speaking with Katie, Mia and Connor....
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Comment on agent fees
The fees were higher than other estate agents who I saw but for the effort put in by Katie, Mia and Connor I felt it worth paying, especially because of the out of hours service.
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Jun 13,2016
Minithumbup
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Jun 13,2016
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Found Katie and Mia to be very keen yet warm and attentive. Nothing was too much trouble for them, despite my repeated requests to view the property during a very busy time for them. I was always made to feel welcome and wanted, almost like I had a friend, unlike some of the other agents Katie and Mia are special. I am delighted with our purchase and can't wait to decorate....
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Comment on agent fees
Did'nt charge me a penny. Things might be different if I was selling a property though.
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Jun 06,2016
Minithumbup
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Jun 06,2016
1 people found
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I received an outstanding service from the team at Bradleys, Cowick St. I bought a buy-to-let property with a tenant in situ and the whole process went through relatively smoothly, including switching landlords and the property management process. Thank you!...
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Comment on agent fees
Very reasonable fees.
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May 31,2016
Minithumbup
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May 31,2016
1 people found
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Kept well informed and updated all through the process. Friendly staff ready to go the extra mile with a cheerfull nature...
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Comment on agent fees
Standard
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May 30,2016
Minithumbup
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May 30,2016
1 people found
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Very efficient service. Viewed a rental property on a Friday and moved in the following Wednesday. Kept informed throughout the process. Staff were helpful and accommodating to meet my request for a quick move....
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Comment on agent fees
Would have liked to pay less but fees are comparable with other agents.
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May 17,2016
Minithumbup
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May 17,2016
0 people found
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Provided a great efficient service. Always kept well informed. Would highly recommend and use again. Very polite with honest local knowledge....
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May 16,2016
Minithumbup
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May 16,2016
0 people found
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Both Katie and Mia were very helpful & professional throughout the whole process of selling my property. I was always kept up dated with all what was going on aswell as being given advice whenever I asked for it. Thank you both so much....
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Comment on agent fees
Good
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May 16,2016
Minithumbup
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May 16,2016
0 people found
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I used Bradleys as they were letting the property already. The service was slick and the letting side is efficient too. I sold the house in a week albeit I did the viewing that actually sold the property - providing local knowledge is important and I had to rewrite the property details. Katie was very helpful. The young girl who showed some potential renters around was disappointing - when asked if there was a bus stop near by and about the local school she replied 'I don't use buses or have ch...
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Comment on agent fees
Said I had a 'deal' as I was letting the property - think I could f got the same somewhere else - a discount would be good if you do the actual viewing that sells the house.
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May 16,2016
Minithumbup
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May 16,2016
0 people found
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Both Mia and Katie have been professional and informative throughout the purchase of the property. They were both friendly and helpful whenever we had questions, and always returned our emails and phone calls in good time....
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May 16,2016
Minithumbup
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May 16,2016
0 people found
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Bradleys were extremely professional from the onset but also have the personal touch. We were stuck in the middle of a long chain but the team pushed to keep the chain together & kept us fully informed at all times. I would have no hesitation in recommending Bradleys & would definitely use again in the future if needed....
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Comment on agent fees
We were happy with the 1% fee.
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Apr 26,2016
Minithumbup
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Apr 26,2016
0 people found
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Thank you Katie, Mia, Connor and the Bradleys Cowick Street team. You have constantly impressed me with your professionalism, friendliness and excellent customer service. Thank you for making our purchase run so smoothly. We will certainly use you in the future and would not hesitate to recommend you to others....
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Comment on agent fees
n/a as purchaser
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Apr 26,2016
Minithumbup
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Apr 26,2016
0 people found
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I have received an excellent service throughout the sale of my property led by Ms Katie Ball. I have been treated with confidence, expertise and professionalism at all times. Thank you all for taking some of tha angst out of the selling process!...
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Comment on agent fees
Fair
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Apr 18,2016
Minithumbup
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Apr 18,2016
0 people found
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The selling of my house came with a few problems due to awkward prospective buyers, however all of the team were professional and efficient throughout. They kept me updated with any developments and were supportive and always acted in my best interests. I would not hesitate to recommend them....
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Comment on agent fees
Their fees seemed standard
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Mar 31,2016
Minithumbup
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Mar 31,2016
0 people found
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We have just completed on our flat, the staff where extremely knowledgeable throughout the process. Any queries were efficiently dealt with. All the staff were friendly and aware of how our sale was progressing, which made for a stress free environment, as we were never wondering what was going on. Connor, Katie and Mia must of spent ages talking to solicitors on our behalf as we didn't have that much contact with our solicitors. Overall we were exceptionally pleased with the service and speed o...
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Comment on agent fees
Fees were good and you really felt you got your monies worth.
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Mar 30,2016
Minithumbup
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Mar 30,2016
0 people found
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My dealings were mostly with Katie and I found her most professional and knowledgeable. Communications were first class keeping me fully informed as to the progress of the sale. Had an offer within a week. Great job....
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Comment on agent fees
As expected
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Areas covered
  • EX2
  • Exeter
  • EX4
  • EX6
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 83% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: Β£18,200
  • Max: Β£2,400,000

Letting
  • Min: Β£0
  • Max: Β£132,000

NAEA ARLA RICS TDS Move With Us


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
20 0 19 0 142 0 100 0 6 0
Katie Ball Katie Ball
Manager
213 reviews

About Katie I joined Bradleys Estate Agents in 2012 and have been based in the St. Thomas office the whole time. My role initially was a negotiator, however, I have recently been promoted to the Manager position. View full profile
Mia Ramsden Mia Ramsden
Senior Negotiator
81 reviews

About Mia I started my career with Bradleys in 2013 where I took on the role as rental administrator for both of the Exeter offices, shortly afterwards in 2014 I got the opportunity to move on to sales. I was t View full profile
Denise Goulbourn Denise Goulbourn
2 reviews

About Denise No description set View full profile
Kirsty Pearce Kirsty Pearce
Negotiator
0 reviews

About Kirsty Before I could walk I knew my way around a piece of sandpaper or that's how it felt anyway! I spent most of my youth watching my mother transform and renovate period properties and my passion for the View full profile

Job vacancies

Please see a list of jobs available

Fees

Bradleys is pleased to offer a tailor made fee package for clients. The package can include conveyancing on the sale of the property. Please call us for a Free Market Appraisal where our packages can be discussed in more detail.
Last updated at 9:48 AM 22/07/2016 by mia ramsden

Complaints Procedure

1. Bradleys is a Member of The Property Ombudsman's Scheme and aims to provide the highest standards of service to all our Customers. To ensure that your interests are safeguarded, an Internal Complaints Procedure has been implemented. This provides for the matter to be dealt with internally by the Office Manager or the Department Head. In the event that we are not able to deal with the matter to our mutual satisfaction after following our Internal Complaints Procedure you may refer your complaint in writing to the Property Ombudsman.



2. If you believe you have a complaint, please write in the first instance to the Office Manager or the Department Head at the address of the relevant office.



3. Your complaint will be acknowledged within 3 working days, investigated thoroughly in accordance with the established in-house Procedures, and a reply sent to you within 21 working days of receipt of your letter.



4. If you are not satisfied with the outcome of the initial investigation, you are provided with a further opportunity to have the complaint reviewed by our Managing Director at the address given below:




Mr Francis Marshall FNAEA

Bradleys Group Head Office

7 Stevenstone Road

Exmouth

Devon

EX8 2EP


Last updated at 9:48 AM 22/07/2016 by mia ramsden

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