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    Robin
  • Staff picture
    Cathy
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    Marina
  • Staff picture
    Neal
Exeter North Street One of the first Bradleys Offices to open in 1992, the Exeter branch boasts one of the most knowledgeable and longstanding staff teams within the city. Managers Robin and Cathy have worked for Bradleys since the company opened its doors and have nearly 60 years combined experience in Estate Agency. Customers of Bradleys in Exeter, now have the benefit of two offices. The main office located in North Street is in the very heart of the city centre and the second in St Thomas. Read full description...Both enjoy prominent positions and impressive window displays. Able to offer the Complete Property Service to all sectors of the market, Bradleys Exeter has always covered a wide range of City, Rural, Waterside and New Homes.

“ Excellent customer service always on the end of the phone knowledgeable experienced staff... ”

Aug 15,2018
Minithumbup
Cathy
By: 'Di & Annie Exeter'
Aug 15,2018
0 people found
this helpful
The staff at Bradley's (especially Cathy) made the whole process smooth and stress free. Every query was answered quickly...
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Comment on agent fees
N/a
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“ Reliable... ”

Aug 14,2018
Minithumbup
Robin
Cathy
By: 'Andrew'
Aug 14,2018
0 people found
this helpful
I found Robin and Kathy straightforward to deal with. They were both accessible and plain-speaking and worked well together to keep the sale of my house progressing despite the inevitable challenges that arose during the process....
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Comment on agent fees
competitive
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“ Superb Service!... ”

Aug 13,2018
Minithumbup
Robin
Cathy
By: 'NC'
Aug 13,2018
0 people found
this helpful
Robin Middleton came around to value this bungalow for me. His valuation was spot on and he gave me complete confidence that Bradleys would offer a good service and they certainly didn't disappoint. I dealt with Cathy during the course of the sale who ...
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Comment on agent fees
Not the cheapest but very competitive
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“ 20 Southbrook Meadow EX5 7DW... ”

Aug 13,2018
Minithumbup
By: 'Ernest Sutton.'
Aug 13,2018
0 people found
this helpful
I found the staff at the branch to be very helpful. I dealt with Cathy Nickels who I found to be extremely efficient and helpful and kept me updated....
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Comment on agent fees
N/a
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“ Excellent service , any questions were quickly answered and sale went through with no problems.... ”

Aug 01,2018
Minithumbup
Robin
By: 'Phil Freeman'
Aug 01,2018
0 people found
this helpful
A very good service, very helpful and polite. I felt confident of the service provided and was not disappointed. Quick sale was a big bonus. Would highly recommend them....
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Comment on agent fees
Good value
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“ Very quick sale... ”

Jul 29,2018
Minithumbup
Robin
By: 'Simon'
Jul 29,2018
2 people found
this helpful
Very friendly and helpful estate agents. Robin promised a quick sale and certainly delivered. The whole team were very informative at every stage of the sale and were more then happy to assist with additional support with the solicitors....
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Comment on agent fees
Fees were good.
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“ Positive & helpful... ”

Jul 28,2018
Minithumbup
Cathy
By: 'Mark Phillips'
Jul 28,2018
0 people found
this helpful
Cathy clearly has the ability to listen & deal positively to queries. A huge work ethic, if she says she'll get back to you she does. There is a tendancy to regard all Estate Agents as the same, gladly Cathy is not that type , ...
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“ Great professional service... ”

Jul 27,2018
Minithumbup
Robin
Cathy
By: 'GG'
Jul 27,2018
0 people found
this helpful
Very capable and efficient team. Good communication and negotiating. Would recommend to anyone. Very happy with the excellent service they offer at sensible rates. I would definitely use them again....
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Comment on agent fees
Good, sensible rate compared with some very high fees with rival estate agents who think they’re a cut above but really they just charge more for the same service.
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“ Flat sale... ”

Jul 27,2018
Minithumbup
Robin
By: 'Jim moore'
Jul 27,2018
0 people found
this helpful
We were very happy with the recent sale of our flat by Bradley's, their experience and expertise made for a quick and seamless sale....
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Comment on agent fees
Agents fees were reasonable
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“ Rude and useless... ”

Jul 09,2018
Minithumbdown
By: 'Ex- Customer'
Jul 09,2018
0 people found
this helpful
After moving into a new property, I was told I'd receive an email from Bradleys to clarify details of the property. I received nothing. Upon reflection, i had previously received an email but I was told there would be more. So I came back ...
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Comment on agent fees
I have definitely paid the agency too much for the bare minimum service I have been provided.
Was this helpful? Yes
By: Kai Logan
Jul 17, 2018
View all comments (1)
Thank you for taking the time to write a review as we take customer service extremely seriously and so allows us the opportunity to look into matters further and see where we can improve. Having looked into this in detail, it appears there aren't any obvious issues other than maybe some misunderstanding. The email you didn't receive was sent to the same email as previous ones you did, the local office then found it and showed it to you. The staff member you refer to suggested there were two ap ...

“ Amazing and friendly service for first time renters.... ”

Jul 09,2018
Minithumbup
By: 'Jake Watts'
Jul 09,2018
0 people found
this helpful
Johnathan helped out with every aspect of our move! From helping me to take the measurements of each room to advising us on how to get the most of the property. Jonathan was professional and charming, he didn't just make the move easy, he ...
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Comment on agent fees
Good
Was this helpful? Yes

“ Purchase of a new property.... ”

Jul 09,2018
Minithumbup
Cathy
By: 'Laurel Keeley'
Jul 09,2018
0 people found
this helpful
Cathy is both professional and knowledgeable, with an especially welcoming manner; it is lovely to find these attributes in the person who is helping you with such a major purchase. She made time to meet me when she is obviously hard pressed to meet all ...
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Comment on agent fees
Fair fees for a job well executed.
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“ Excellent... ”

Jul 09,2018
Minithumbup
Robin
By: 'Lisa'
Jul 09,2018
0 people found
this helpful
Robin's service was excellent from start to finish and made the whole process of buying this property an absolute pleasure. I honestly couldn't fault him. Professional at every interaction, quick to answer emails or return calls, always delivering an answer promptly when finding ...
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Comment on agent fees
N/A
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“ speedy sale... ”

Jun 12,2018
Minithumbup
By: 'MPJ'
Jun 12,2018
0 people found
this helpful
Bradleys were the Agents both for the sale of my house and the purchase of my new property. Both properties were quite accurately valued by Robin. Adam and Jonathan guided viewers round my house. I had many viewings within the first week and within 10 days ...
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Comment on agent fees
Reasonable for the work done.
Was this helpful? Yes

“ Professional Service... ”

Jun 03,2018
Minithumbup
Robin
By: 'Gary'
Jun 03,2018
0 people found
this helpful
I recently viewed and bought a property through the Exeter North Street branch of Bradleys Estate Agents. My initial enquiry was handled very well and a viewing arranged on the house I subsequently bought. Robin dealt with my viewing and offer and once the offer ...
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Comment on agent fees
Not applicable as I did not pay the agents fee.
Was this helpful? Yes

“ Wonderful service!... ”

May 31,2018
Minithumbup
Cathy
By: 'B Ashton'
May 31,2018
2 people found
this helpful
Cathy was just amazing! She was so lovely, helpful and always at the end of the phone (no matter what day or time) throughout the whole buying experience. I couldn't believe she wasn't a partner in the business, she was that enthusiastic!...
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Comment on agent fees
Unknown
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“ Sold very quickly... ”

May 16,2018
Minithumbup
Cathy
Robin
By: 'Jo'
May 16,2018
2 people found
this helpful
This was the second time I used Bradleys Exeter to sell my house. I was surprised that after 23 years Cathy and Robin were still there! Cathy was very professional from the start and did a great job marketing my property. I had an offer during ...
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Comment on agent fees
It was what I expected
Was this helpful? Yes

“ Informative, helpfuland always at the end of the phone.... ”

May 10,2018
Minithumbup
By: 'Janine Pearce'
May 10,2018
1 people found
this helpful
I dealt mainly with Cathy and she has been so helpful during this process. Although I have to say so is anyone you speak to in the branch. Nothing is too much trouble when you call into the branch. They always greet you with a ...
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Comment on agent fees
They are worth to know that someone else is doing all the chasing and ogmd course selling your property to as many people as they can.
Was this helpful? Yes

“ Great service... ”

May 08,2018
Minithumbup
Cathy
By: 'Rachel'
May 08,2018
0 people found
this helpful
I received a fantastic service from the Bradleys team - especially Cathy who did her best to secure my sale at the best price whilst moving things forward. Great communication - I felt I was in safe hands....
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“ Great Team... ”

Mar 22,2018
Minithumbup
Cathy
Robin
By: 'Natalia P'
Mar 22,2018
1 people found
this helpful
Amazing team, very professional and helpful. Can't praise them enough. Although the sale wasn't easy, they made it much easier....
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“ Cathy The Queen Of Sales Chasing!!... ”

Mar 19,2018
Minithumbup
Robin
Neal
By: 'Nwora'
Mar 19,2018
1 people found
this helpful
The property was sold in very difficult personal circumstances. However Bradley's staff were extremely patient, empathetic and non-judgmental. This made a protracted transaction less stressful. Trustworthy advise was always both personalized and professional. Staff were easily contactable and I was never made to feel ...
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Comment on agent fees
Within industry range, so I am satisfied.
Was this helpful? Yes
Mar 15,2018
Minithumbup
Robin
Cathy
By: 'James Gardner'
Mar 15,2018
4 people found
this helpful
I was struggling to sell my property, and had had it on with another agent who was not doing a grand job. As soon as I switched to Bradleys everything changed and the service was outstanding compared to the previous agents who overpriced my property ...
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Comment on agent fees
Competitive.
Was this helpful? Yes

“ Robin and Cathy were very good and professional... ”

Mar 15,2018
Minithumbup
Robin
Cathy
By: 'H Seldon'
Mar 15,2018
0 people found
this helpful
Cathy worked very hard to secure the sell of our flat. Times become tense with solicitors but Cathy kept the ball rolling....
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Comment on agent fees
Good
Was this helpful? Yes
Jan 16,2018
Minithumbup
Cathy
Robin
By: 'J & H from Ponhoe'
Jan 16,2018
4 people found
this helpful
From the initial contact, through the valuation appointment with Robin, the write-up of our house details, all appointment arrangements, but most especially to Cathy who went above and beyond, every aspect was handled professionally. From securing the agreed sale, Cathy was all things to all ...
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Comment on agent fees
Worth their fee for all the work done.
Was this helpful? Yes
Jan 15,2018
Minithumbup
Robin
Cathy
By: 'Executor Sale'
Jan 15,2018
4 people found
this helpful
Bradley's secured a full asking price of our Executor sale, following a short period on the market. Robin and Cathy are both very knowledgable, helpful and gave sound advice. Cathy was proactive in achieving a sale within our expected time frame , acting as a ...
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Comment on agent fees
We were happy with a competitive fee.
Was this helpful? Yes
Jan 12,2018
Minithumbup
Robin
Cathy
By: ''Jeff L'.'
Jan 12,2018
2 people found
this helpful
I would certainly recommend Bradleys for house sales. On Robin's recommendation, we asked what we felt was a fairly 'full' price for the sale of my late parents' home, which was very substantially above the Probate Valuation done by another firm. Initially we had ...
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Comment on agent fees
We were content with the fees paid, in relation to the sale price achieved.
Was this helpful? Yes
Dec 13,2017
Minithumbup
Cathy
Robin
By: 'APW57'
Dec 13,2017
1 people found
this helpful
The team provided excellent service throughout. Professional in every aspect with nothing being too much trouble. Despite a protracted sale, their perseverance prevailed keeping me informed at every stage and answering my many questions without fail. Many thanks indeed....
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Comment on agent fees
Good, very competitive.
Was this helpful? Yes
Dec 11,2017
Minithumbup
Cathy
By: 'Long term Landlord'
Dec 11,2017
0 people found
this helpful
The property in question was tenanted, the vendor was absent and left the running of the tenancy to a 3rd party agent, so things moved very slowly and a lot of basic information required was difficult to access. Cathy got to grips with the situation ...
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Comment on agent fees
na
Was this helpful? Yes
Dec 11,2017
Minithumbup
Robin
Cathy
By: 'Karen'
Dec 11,2017
0 people found
this helpful
I would like to thank robin and Cathy for all there help in selling our property you were both very helpfull with everything you have done and we would recommend bradleys to friends and family once again thank you so much...
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Comment on agent fees
Very good
Was this helpful? Yes
Dec 11,2017
Minithumbup
Cathy
By: 'Steve'
Dec 11,2017
1 people found
this helpful
Cathy always tried to cooperate with our requests and queries and was an effective intermediary between us as buyers and the seller. She agreed visits to suit us and followed up on issues raised by us....
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Comment on agent fees
N/A
Was this helpful? Yes
Areas covered
  • EX1
  • Exeter
  • EX2
  • EX3
  • EX4
  • EX5
  • EX6
  • EX11
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
98% customers were satisfied with fees 85% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £24,000
  • Max: £2,910,000

Letting
  • Min: £0
  • Max: £0

NAEA ARLA RICS TDS Move With Us




Review statistics

From Landlords From Tenants From Vendors From Buyers Other
17 0 7 1 189 2 124 2 29 1
Staff picture Robin
(178)

Staff picture Cathy
(209)

No image available Marina
(1)

Staff picture Neal
(33)

Fees

Bradleys is pleased to offer a tailor made fee package for clients. The package can include conveyancing on the sale of the property. Please call us for a Free Market Appraisal where our packages can be discussed in more detail.
Last updated at 2:17 PM 27/10/2016 by allAgents

Complaints Procedure

1. Bradleys is a Member of The Property Ombudsman's Scheme and aims to provide the highest standards of service to all our Customers. To ensure that your interests are safeguarded, an Internal Complaints Procedure has been implemented. This provides for the matter to be dealt with internally by the Office Manager or the Department Head. In the event that we are not able to deal with the matter to our mutual satisfaction after following our Internal Complaints Procedure you may refer your complaint in writing to the Property Ombudsman.



2. If you believe you have a complaint, please write in the first instance to the Office Manager or the Department Head at the address of the relevant office.



3. Your complaint will be acknowledged within 3 working days, investigated thoroughly in accordance with the established in-house Procedures, and a reply sent to you within 21 working days of receipt of your letter.



4. If you are not satisfied with the outcome of the initial investigation, you are provided with a further opportunity to have the complaint reviewed by our Managing Director at the address given below:


Mr Francis Marshall FNAEA

Bradleys Group Head Office

7 Stevenstone Road

Exmouth

Devon

EX8 2EP
Last updated at 2:17 PM 27/10/2016 by allAgents

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