• Katie Ball
    Katie Ball
  • Kirsty Pearce
    Kirsty Pearce
  • Tom Roberts
    Tom Roberts
Exeter Cowick Street We believe our office provides exactly what buyers and sellers want; local people with local knowledge second to none. In addition to our knowledge of the area, we believe we are the only agent to provide a whole team that is trained in both sales and lettings, which allows us to accommodate each of our customers needs and to be able to deliver the very best service. We welcome all people to get in contact and look forward to helping you buy, sell, let or rent your property Read full description....
Sep 03,2017
Minithumbup
Katie Ball
Kirsty Pearce
By: 'martin hooper'
Sep 03,2017
0 people found
this helpful
brilliant service, very helpful staff, kept us informed through entire purchase, helped us completing all paperwork, good liason with property vendor, thankyou...
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Was this helpful? Yes
Aug 19,2017
Minithumbup
Katie Ball
Kirsty Pearce
By: 'The Bowlers'
Aug 19,2017
0 people found
this helpful
Katie and Kirsty made the whole process of selling our house really easy. We felt comfortable with their friendly and professional approach from our first appointment and their extensive local knowledge really won us over. They were able to recommend partner services too which helped enormously. Thank you to all the team....
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Comment on agent fees
Fees competitive.
Was this helpful? Yes
Aug 10,2017
Minithumbup
Kirsty Pearce
Katie Ball
By: 'Sharon'
Aug 10,2017
0 people found
this helpful
The team at Bradleys were brilliant in helping us achieve the sale of our property. At all times they displayed professionalism and efficiency. Thank you....
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Comment on agent fees
Good value for money
Was this helpful? Yes
Aug 09,2017
Minithumbup
Katie Ball
Kirsty Pearce
By: 'Roy'
Aug 09,2017
0 people found
this helpful
Excellent service provided. Handled bookings for viewings of my property well with little hassle. Kept me up to date at all times with what was happening and near the end kept in touch daily with updates. Useful to be able to email and phone them as I couldn't always speak on the phone. All while being polite and friendly. Couldn't have asked for anything else....
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Comment on agent fees
Not the cheapest (or most expensive) but great value because they offered more than others. My house went on the market, had plenty of viewings very quickly and sold in a week at full asking price (which was more than I expected). Worth the money.
Was this helpful? Yes
Aug 08,2017
Minithumbup
By: 'Kim'
Aug 08,2017
0 people found
this helpful
Received an excellent service from Bradley's cowick street. All members of staff were helpful, friendly and answered all queries promptly....
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Aug 08,2017
Minithumbup
Katie Ball
Kirsty Pearce
By: 'Lisa'
Aug 08,2017
0 people found
this helpful
Katie and Kirsty were both so very helpful and professional. Their proactive approach meant that we completed in 5 weeks!...
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Aug 05,2017
Minithumbup
Katie Ball
Kirsty Pearce
By: 'Nathan'
Aug 05,2017
0 people found
this helpful
I found the staff at Bradleys Cowick Street to be verry profssional and friendly, offering a brilliant service. All of my enquiries were dealt with swiftly, and if necessary sound advice was given. I can't fault the service I was given....
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Was this helpful? Yes
Aug 03,2017
Minithumbup
Katie Ball
Kirsty Pearce
By: 'Matt'
Aug 03,2017
0 people found
this helpful
I would highly recommend this estate agent if selling a property. I found the staff very friendly and professional, and efficient throughout the sale, and were very quick in finding a buyer. They were informative, and kept me in the loop throughout the whole process. They take control of the viewings, which takes so much stress out of the process, and ensure timings suit you. I wouldn't look anywhere else!...
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Comment on agent fees
Good value for money.
Was this helpful? Yes
Jul 20,2017
Minithumbup
Katie Ball
Kirsty Pearce
By: 'Judy'
Jul 20,2017
0 people found
this helpful
What a Friendly and amazing service! Speailky katie ball! She does brilliant job! Her team works together and help me through the hard time!...
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Comment on agent fees
Good
Was this helpful? Yes
Jul 07,2017
Minithumbup
Katie Ball
By: 'Ian Holloway'
Jul 07,2017
0 people found
this helpful
Fantastic service from a very friendly and personable team. We chose Bradleys in Cowick Street as they were the most honest and genuine when dealing with our house sale. Throughout the process the team (Katie, Mia and Kirsty) were very supportive and understanding of our requirements, especially in the later stages when the pressure is on and stress and emotion is on the increase. They delivered what the said they would and were very open if things went off plan. Yes...i would use them again, ve...
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Comment on agent fees
We just missed out on a promotional offer in January, however they met us half way.
Was this helpful? Yes
Jul 02,2017
Minithumbup
Kirsty Pearce
Katie Ball
By: 'Emma and Ian'
Jul 02,2017
0 people found
this helpful
Kirsty and Katie went above and beyond to help us out. They were friendly, supportive and approachable throughout the whole process. They provided regular updates and responded promptly to queries we raised. Would be happy to deal with Bradley's Cowick Street again....
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Was this helpful? Yes
Jun 22,2017
Minithumbup
Katie Ball
By: 'Chris W'
Jun 22,2017
0 people found
this helpful
Bradley helped me sell my mums place when she had to move to a retirement home. Katie did a great job and helped out organising the repair work and even though I wasn't in Exeter things ran smoothly. Best of all they coordinated a fantastic sales process and got us a price for the house that far exceeded our expectations. I wouldn't hesitate to recommend them. I've used quite a few Estate Agents over the years and this is the best experience I've had....
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Jun 21,2017
Minithumbup
By: 'Mary'
Jun 21,2017
0 people found
this helpful
Friendly and efficient service from a team always very on the ball and quick to respond to any questions, queries or issues. They all worked extremely hard to help us with our move and to make things run as smoothly as possible....
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Comment on agent fees
Good
Was this helpful? Yes
Jun 02,2017
Minithumbup
Katie Ball
By: 'Danielle'
Jun 02,2017
0 people found
this helpful
Bradleys have been superb in helping me purchase a house for myself and my children. Throughout the process Katie has kept me constantly updated with progress and has been helpful in all aspects of the purchase. A special thanks to Mia for her help (and patience) when viewing the property and for dealing with the initial offer....
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Comment on agent fees
N/A as we were just buying
Was this helpful? Yes
May 16,2017
Minithumbup
Kirsty Pearce
By: 'PMS'
May 16,2017
0 people found
this helpful
Helpful, friendly and efficient, Analysed the market accurately. Responded to first-time landlord querries swiftly and helpfully. Follows-up promptly....
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May 10,2017
Minithumbup
Kirsty Pearce
Katie Ball
By: 'Isca Road'
May 10,2017
0 people found
this helpful
I wanted to commend ALL staff at the Cowick Street branch. I had experience with Katie, Kirsty and Mia, and found all of them pleasant and friendly, but also clear, informative and supportive as/when needed and appropriate. My seeking experience was fraught with quite a few issues but none to do with Bradleys or the staff, and Katie, Kirsty and Mia got me through it. I'd work with them again if the opportunity arose, and I'd recommend them. Estate agents with some integrity abc a human touch....
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Comment on agent fees
I started on the percentage rate and ended with an auction fee. As I'd previously bought the house from the agents, the commission rate was reasonable. However as the online auction route was the ultimate outcome, I didn't pay a percentage of the sale but rather the fixed fee which is reasonable too.
Was this helpful? Yes
May 09,2017
Minithumbup
Katie Ball
By: 'Emily'
May 09,2017
0 people found
this helpful
I was absolutely delighted with all of the team at the Cowick Street branch at Bradleys. They made my house sale a smooth process and were able to put my mind at rest and sort out any of the issues that cropped up. I was kept regularly informed with how my sale was progressing; enquiries, viewings and feedback. Katie is a credit to Bradleys along with her helpful, professional and friendly team. When I decided to put my property on the market for sale, I had already decided to use the selling ...
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Comment on agent fees
Competitive
Was this helpful? Yes
Apr 30,2017
Minithumbup
By: 'Keith'
Apr 30,2017
0 people found
this helpful
Excellent service from all members of the team. We were kept fully informed all the way through the process. The whole team had a professional,courteous and pleasant manner at all times and were always on top of how the sale was progressing. We had a similar experience at an other branch, so we would have confidence in recommending Bradleys to friends and family....
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Comment on agent fees
Not the cheapest out there, but were well worth the money.
Was this helpful? Yes
Apr 25,2017
Minithumbup
Kirsty Pearce
By: 'Lynsey'
Apr 25,2017
0 people found
this helpful
Kirsty was very helpful throughout the purchase process and always kept me up to date with progress. It was good to know that the whole team seemed fully informed and I was always able to speak to another team member if Kirsty was out of the office. We are looking to sell our main property soon and will be asking them for a valuation....
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Was this helpful? Yes
Apr 18,2017
Minithumbup
Katie Ball
By: 'Hannah'
Apr 18,2017
0 people found
this helpful
Katie has been fantastic throughout the whole house selling process. Katie is knowledgeable and professional, her advice in purchasing my next property has been greatly appreciated. I would not hesitate to recommend Katie and her team (Mia and Kirsty) to anyone needing an estate agent in the Exeter St Thomas area. An excellent service!...
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Comment on agent fees
Competitive
Was this helpful? Yes
Apr 08,2017
Minithumbup
Kirsty Pearce
Katie Ball
By: 'Janine Pearce'
Apr 08,2017
0 people found
this helpful
KIrsty and Katie made my experience of buying and selling a property so easy. They are both dedicated to great customer service and are invested in their clients. They both went above and beyond to help me find our new home. I would like to think that they have become friends rather than agents. I would recommend anyone wanting to buy or sell a property to use Bradley's....
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Comment on agent fees
They are competitive and wor th every penny.
Was this helpful? Yes
Apr 04,2017
Minithumbup
Katie Ball
Kirsty Pearce
By: 'Callum'
Apr 04,2017
0 people found
this helpful
Great service from the start. Very good communicators. Would highly recommend. Genuinely nice people who are more than happy to go out of their way for you....
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Comment on agent fees
Very good
Was this helpful? Yes
Apr 01,2017
Minithumbup
Kirsty Pearce
Katie Ball
By: 'Colin'
Apr 01,2017
0 people found
this helpful
Highly professional and very genuinely friendly service from the word go. Lovely staff, making our search and move exciting. Thank you....
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Comment on agent fees
Fees not ridiculous, in total about £200 each.
Was this helpful? Yes
Mar 27,2017
Minithumbup
By: 'Mike Barker'
Mar 27,2017
0 people found
this helpful
Mia was very helpfull with my purchase I was out of the U.k. And she did everything either through my daughter or by e mail with me which was fantastic. Everyone I dealt with in the office was very proffessional and helpfull...
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Comment on agent fees
N/a
Was this helpful? Yes
Mar 27,2017
Minithumbup
Katie Ball
By: 'Alice'
Mar 27,2017
0 people found
this helpful
A lot more helpful than my solicitor. Also kept me up to date more than my own side did. Thanks guys...
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Was this helpful? Yes
Mar 20,2017
Minithumbup
Kirsty Pearce
By: 'Harry Bass'
Mar 20,2017
0 people found
this helpful
Kirsty was warm, positive, smiley and helpful. She went the extra mile to ensure our move went well by following up on our file and documents. Good luck going forward....
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Comment on agent fees
Good. Fees outlined from the start with no hidden extras.
Was this helpful? Yes
Mar 20,2017
Minithumbup
Katie Ball
By: 'Happy Tenant'
Mar 20,2017
0 people found
this helpful
Friendly and helpful very impressed with the service and very efficient, helped me with my referencing online as I do not have the internet....
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Comment on agent fees
Felt the referencing was a bit high
Was this helpful? Yes
Mar 18,2017
Minithumbup
By: 'Carole'
Mar 18,2017
0 people found
this helpful
Good service all round. Kept us informed and made sure buyer was in a position to proceed. All now completed to satisfaction on both sides....
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Comment on agent fees
Reasonable.
Was this helpful? Yes
Mar 15,2017
Minithumbup
Katie Ball
By: 'Sue'
Mar 15,2017
0 people found
this helpful
Kate, Mia and Kirsty all provided good customer care when I sold and purchased a new Home through their office....
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Comment on agent fees
Good
Was this helpful? Yes
Mar 09,2017
Minithumbup
Katie Ball
By: 'Dave P'
Mar 09,2017
0 people found
this helpful
Katie and Mia were very efficient and friendly throughout the process from our viewing through to moving in and always happy to answer any questions we had. One issue we had was that the move-in team(not Katie or Mia) had not informed our utility companies of our move as they had stated they would but as soon as this was brought to their attention it was swiftly resolved....
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Comment on agent fees
Fees were a little higher than some we looked at but not the most expensive either.
Was this helpful? Yes
Areas covered
  • EX2
  • Exeter
  • EX4
  • EX6
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
97% customers were satisfied with fees 83% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £18,200
  • Max: £2,400,000

Letting
  • Min: £0
  • Max: £132,000

NAEA ARLA RICS TDS Move With Us


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
21 0 26 0 158 0 112 0 6 0
Katie Ball Katie Ball
Manager
237 reviews

About Katie I joined Bradleys Estate Agents in 2012 and have been based in the St. Thomas office the whole time. My role initially was a negotiator, however, I have recently been promoted to the Manager position. View full profile
Kirsty Pearce Kirsty Pearce
Negotiator
20 reviews

About Kirsty Before I could walk I knew my way around a piece of sandpaper or that's how it felt anyway! I spent most of my youth watching my mother transform and renovate period properties and my passion for the View full profile
Tom Roberts Tom Roberts
Negotiator
0 reviews

About Tom I started my career with Bradleys in February 2017 in Customer Services Team at the Head Office in Exmouth and have now moved to the St Thomas Office. I joined after attending a course on business stu View full profile

Job vacancies

Please see a list of jobs available

Fees

Bradleys is pleased to offer a tailor made fee package for clients. The package can include conveyancing on the sale of the property. Please call us for a Free Market Appraisal where our packages can be discussed in more detail.
Last updated at 9:48 AM 22/07/2016 by mia ramsden

Complaints Procedure

Bradleys is a Member of The Property Ombudsman's Scheme and aims to provide the highest standards of service to all our Customers. To ensure that your interests are safeguarded, an Internal Complaints Procedure has been implemented. This provides for the matter to be dealt with internally by the Office Manager or the Department Head. In the event that we are not able to deal with the matter to our mutual satisfaction after following our Internal Complaints Procedure you may refer your complaint in writing to the Property Ombudsman.

If you believe you have a complaint, please write in the first instance to the Office Manager or the Department Head at the address of the relevant office.

Your complaint will be acknowledged within 3 working days, investigated thoroughly in accordance with the established in-house Procedures, and a reply sent to you within 21 working days of receipt of your letter.

If you are not satisfied with the outcome of the initial investigation, you are provided with a further opportunity to have the complaint reviewed by our Managing Director at the address given below:

Mr Francis Marshall FNAEA
Bradleys Group Head Office
7 Stevenstone Road
Exmouth
Devon
EX8 2EP
Last updated at 9:48 AM 22/07/2016 by mia ramsden

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