• Robin Burne
    Robin Burne
  • Davina Kilner
    Davina Kilner
  • Jacqui King
    Jacqui King
  • Denise Goulbourn
    Denise Goulbourn
Budleigh Salterton
The Bradleys office in Budleigh Salterton has been open since 1994. Since then it has grown from strength to strength, helping people with every aspect of buying and selling property, as well as managing a substantial rental portfolio. The manager Robin Burne and his local team have an in depth knowledge of Budleigh Salterton and the surrounding villages. Robin lives in the town with his wife, two sons and daughter. Recently, as members of the Ombudsman for Estate Agents
Read full description... scheme, the Budleigh Salterton Office took part in a customer satisfaction survey. They received a score of 100% in recommending Bradleys to friends and family. Robin and his team truly believe and fully support the Bradleys aim to offer a professional and high customer service standard by providing The Complete Property Service thus echoing the Bradleys� motto of �People Serving People�.
Bradleys Estate Agents

9 High Street Budleigh Salterton
Devon
EX9 6LD

01395 442201

Dec 04,2016
Minithumbup
By:
Dec 04,2016
Featured Review
3 people found
this helpful
We have been delighted with the very professional way that Bradleys have handled our sale and would not hesitate to recommend them to any prospective sellers....
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Comment on agent fees
Fair market price
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Dec 02,2016
Minithumbup
By:
Dec 02,2016
Featured Review
2 people found
this helpful
Robin was nothing but professional during the entire process, a pleasure to do business with. However, the same cannot be said about the interaction with your move-in team; on both occasions when I contacted them personally, their response was attitude was nothing short of condescending....
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Oct 26,2016
Minithumbup
By:
Oct 26,2016
Featured Review
1 people found
this helpful
We had a protracted sale which needed nursing through to completion and Denise was just the person to do this! She kept us updated and chased when necessary. She is very professional, friendly without overstepping the mark and gives you confidence....
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Comment on agent fees
Average.
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Oct 04,2016
Minithumbup
By:
Oct 04,2016
Featured Review
5 people found
this helpful
I have dealt with Robin and Davina and they have both provided me with excellent service which has always been done in a very professional manner. I was very reliant on their advice as I was selling a property in Devon but lived 200 miles away! thank you. Andrew Mitchell (Nottingham)...
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Comment on agent fees
Ok
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Sep 13,2016
Minithumbup
By:
Sep 13,2016
Featured Review
4 people found
this helpful
We've recently relocated from London to Budleigh Salterton, renting our new property through Bradleys. Things couldn't have gone smoother! Great communication and a real attention to detail. Puts the London estate agents to shame! Special thanks to Robin who was fantastic throughout....
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Sep 12,2016
Minithumbup
By:
Sep 12,2016
5 people found
this helpful
We bought and subsequently rented out our property in Budleigh Salterton, both transactions were dealt with by Robin, Davina and Jacqui who were most helpful and professional throughout the process. Their regular contact with us was tremendous and who often went out of their way to assist. A highly professional team and we would not hesitate in recommending to anyone wishing to buy, sell or rent. 5 star service from 5 star people. Many thanks for everything....
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Comment on agent fees
Competitive.
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Sep 09,2016
Minithumbup
By:
Sep 09,2016
1 people found
this helpful
I was extremely impressed by the efficient, friendly and proactive service offered by Charlotte Rickard. She was very helpful every step of the way - buying property through Bradleys Estate Agents. I was dealing with many estate agents at the time and her conscientious attention to detail and rigorous efficiency, made Bradleys stand out above all the other agents I had dealings with. I cannot recommend her strongly enough. While Charlotte was on holiday, Didi Lilova was also very helpful. ...
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Aug 26,2016
Minithumbup
By:
Aug 26,2016
6 people found
this helpful
When selling our cottage, his guidance was extremely helpful, the quick sale indicates his professionalism and we are very grateful....
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Comment on agent fees
Bradley's were very competitive in the fees charged
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Aug 07,2016
Minithumbup
By:
Aug 07,2016
5 people found
this helpful
Robin led the sale of our Budleigh Salterton property, taking us through the process with care, thoughtfulness and skill. I have to say his level of service and attention to detail has been excellent, and nothing has been too much trouble. I think this led to a good experience for both parties – certainly for us. At the end of the process Davina was efficient and helpful in filling Robin's shoes while he was away on holiday. Overall, thank you and well done to all concerned. Bradleys ...
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Jul 18,2016
Minithumbup
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Jul 18,2016
5 people found
this helpful
Davina Kilner was our first point of contact at Bradleys and immediately her calm and efficient manner gave a very positive impression of the firm's approach. We reasoned that as we felt positive about the staff at our estate agents then potential buyers would feel the same and so it proved. Davina's extensive experience was invaluable as we made decisions about the best way to sell our property and her advice had a direct impact on the good figure that we obtained and the rapid speed of t...
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Comment on agent fees
The fee package was very competitive
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Jun 03,2016
Minithumbup
By:
Jun 03,2016
7 people found
this helpful
Helpful, prompt and efficient, Robin has always responded to all requests for information, and always found excellent tenants for our let property....
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Comment on agent fees
Very reasonable.
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May 19,2016
Minithumbup
By:
May 19,2016
5 people found
this helpful
Always fully informed and deal was well negotiated and exceeded expectations. Prompt responses and happy to pursue all parties when necessary. Very happy with all aspects of the sale....
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May 10,2016
Minithumbup
By:
May 10,2016
6 people found
this helpful
We could not have been happier with the help and advice when buying our bungalow. Davina always kept us informed of the progress that was being made and she certainly made our move to Devon very easy for us. We found the whole team at this branch helpful and extremely pleasant. We would have no hesitation in recommending them....
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Apr 28,2016
Minithumbup
By:
Apr 28,2016
7 people found
this helpful
Robin brought some common sense and urgency to the proceedings. He was also very proactive with selling our property, showing prospective buyers the property before even the final details were ready to print. Ultimately, this found our buyer for us. I have to say, this has been probably the most positive, efficient Estate Agency experiences I have had! Well done....
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Comment on agent fees
Average
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Apr 04,2016
Minithumbup
By:
Apr 04,2016
7 people found
this helpful
We sold our house through the Budleigh Salterton office, I can't thank Davina enough for all her help and support through the selling process after not selling a property for 17 years. Professional and always there to answer questions....
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Comment on agent fees
Good
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Mar 24,2016
Minithumbup
By:
Mar 24,2016
6 people found
this helpful
The Budleigh staff helped us through the most difficult move we have ever made. They were not just highly professional, but also supportive and understanding....
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Mar 23,2016
Minithumbup
By:
Mar 23,2016
6 people found
this helpful
Purchased a property through Bradley's, the advice and help were excellent. We would like to mention Davina Kilner in particular who was fantastic with her advice and professionalism, she also went the extra mile for us which took a lot of the stress out of the purchase....
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Mar 03,2016
Minithumbup
By:
Mar 03,2016
8 people found
this helpful
Davina and her colleagues made it possible for us to exchange contracts in 35 days. We live 180 miles from Budleigh and were dependent upon Davina liaising with the vendor and both solicitors. She was absolutely brilliant. Many thanks to Davina, Robin and Bradleys' customer support team....
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Comment on agent fees
Not applicable
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Feb 29,2016
Minithumbup
By:
Feb 29,2016
6 people found
this helpful
We were very pleased with the service received. They were courteous and kept us informed at all times how the sale was proceeding....
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Comment on agent fees
We were happy with the fees paid
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Feb 19,2016
Minithumbup
By:
Feb 19,2016
5 people found
this helpful
Received excellent service from all the team. Always someone at the end of the phone, they bent over backwards to help us buy our home. Our's wasn't the easiest of moves, with a chain of 6. They were there every step of the way with us, giving support, advice, & much needed encouragement ! We wouldn't be here now. Very happy with Bradleys, and big thanks to Davina for getting our offer accepted....
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Jan 27,2016
Minithumbup
By:
Jan 27,2016
8 people found
this helpful
Thanks to Robin Burne for all his help and continuing contact with us through the purchase of our new home. We are very grateful to him for keeping us in touch by email or phone and updating us of the situation. It was very reassuring to know that he was looking after us and nothing was too much trouble....
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Dec 21,2015
Minithumbup
By:
Dec 21,2015
5 people found
this helpful
I cannot rate the service from Davina and Robin highly enough. Having bought from Davina a few years earlier there was no doubt in our minds that she was the only option when it came to selling. Robin and Davina have supported us through the entire process. They have offered great advice and reliable service. They certainly went the extra mile on a number of occasions, and they were both wonderfully pro-active. Finally, but most importantly, they both are friendly kind people. Exactly what...
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Dec 04,2015
Minithumbup
By:
Dec 04,2015
5 people found
this helpful
Bradleys were recommended to me and I found them to operate in an efficient professional way together with a helpful and friendly manner. They advised me well and as I was not local, always managed to contact me when necessary. Davina, in particular, liaised very well with the subsequent buyers and myself....
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Nov 01,2015
Minithumbup
By:
Nov 01,2015
7 people found
this helpful
The sale of our property was extremely protracted and became very complicated as time went on. Both Davina and Robin worked to ensure that the problems and issues could be resolved as quickly as possible - even tracking down contacts for mortgage companies within the process. At all times both remained positive and proactive, kept us fully informed and we felt were fully committed to helping us complete the sale. We would highly recommend them to anyone in the area looking to market their pro...
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Oct 26,2015
Minithumbup
By:
Oct 26,2015
5 people found
this helpful
Superb service and negotiation from start to finish. Always kept us in the loop with phone calls returned, messages left and emails answered promptly. Nothing was ever too much trouble. It was service with a personal touch which is so very rare these days. I cannot recommend the Bradley's team in Budleigh, highly enough....
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Oct 23,2015
Minithumbup
By:
Oct 23,2015
4 people found
this helpful
Top marks to the staff at Bradleys Budleigh Salterton! I was very involved in helping my elderly parents with their house move and was relied upon for making decisions on their behalf. I am so glad we decided to go with Bradleys, we were delighted with all aspects of the service they offered. We were very impressed with the Manager Robin right from the moment we met him. He put my parents and I at ease and we felt able to trust him that matters would be handled professionally and to our best ...
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Comment on agent fees
Competitive fees
Was this helpful? Yes
Oct 22,2015
Minithumbup
By:
Oct 22,2015
4 people found
this helpful
I cannot recommend Robin and his team highly enough. We experienced problems with our chain but Robin was very supportive and professional, we felt he was working for us as well as the vendors. He liaised with our solicitors and contacted us regularly to keep us informed of developments, thanks Robin!...
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Oct 20,2015
Minithumbup
By:
Oct 20,2015
4 people found
this helpful
Davina went the extra mile in supporting us through the very difficult process of securing the tenancy of a suitable rented property to coincide with the sale of our lovely house. We were tired and stressed and worried about having to revert to renting (or worse - becomming homeless), since we hadn't found a suitable property to buy. We were relieved to find her to be very kind, helpful and very supportive. Jaqui was also brilliantly supportive, and between them they made us feel like valuable c...
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Oct 03,2015
Minithumbup
By:
Oct 03,2015
3 people found
this helpful
I am guessing that this wasn't the most straighforward of sales for Davina as we were 200 miles away and the vendors for most the of the viewing and offering period were 10,000 miles away and with a 10hour time difference. Despite these challenges, Davina dealt with viewings and the inevitable questions (partly because the vendors were away) efficiently and effectively. So that by the time the vendors returned from Australia the property was under offer. I found the process of buying through Br...
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Oct 01,2015
Minithumbup
By:
Oct 01,2015
3 people found
this helpful
Robin and all the team showed friendliness, determination and professionalism to make sure the house sale went through as quickly as possible. At all times all parties involved were kept well informed as to the progress of the sale....
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Sep 30,2015
Minithumbup
By:
Sep 30,2015
2 people found
this helpful
Davina was good throughout the whole process, from showing us the house right through to when we collected the keys. She was very helpful during the negotiations, and in dealing with solicitors where she got things moving when they got stuck. We found her friendly, proactive and responsive, and when she was not available her colleagues were always able to help....
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Sep 30,2015
Minithumbup
By:
Sep 30,2015
3 people found
this helpful
We had excellent service throughout the buying process. We primarily dealt with Robin and found him to be very professional and helpful at all times. When assistance was needed to keep the solicitors focused he responded very quickly and kept the process moving along. We also found Davinia to be most helpful when Robin was not available....
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Jun 10,2015
Minithumbup
By:
Jun 10,2015
2 people found
this helpful
Fantastic service from start to finish. Davina, Robin and Jacqui were unfailingly helpful and efficient, providing professional friendly service throughout the process of selling my flat. I was impressed by the thorough research and time taken on Davina's initial visit to the property, and this together with her positive attitude and warm personality got Bradleys the job. From then until after successful completion of the sale, the attention to detail, follow-up, response to queries and genera...
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Feb 01,2015
Minithumbup
By:
Feb 01,2015
4 people found
this helpful
Fantastic service throughout a lengthy purchasing process. Both Davina and Robin worked hard to ensure that we were kept up-to-date as the sale progressed. The level of attention to their customers needs was a high point in the whole process. Both went the extra mile to secure the sale whilst making us feel valued and looked after. Now that we are happily settled in our new home we would like to recognise the hard work that got us here! Thank you both....
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Jan 21,2015
Minithumbup
By:
Jan 21,2015
7 people found
this helpful
I dealt with Robin Burne on the sale of my property. I had also dealt with Robin of the purchase of the same property several years earlier. In all interactions Robin was extremely courteous, helpful and efficient. His communication skills are excellent and he kept me fully informed of progress. He was particularly helpful in negotiating with the buyer and show great sensitivity to both sides in arriving at a mutuality acceptable sale price. It has been a pleasure to deal with Robin and I w...
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Areas covered
  • EX9
  • Budleigh Salterton
  • EX10
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 70% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £189,000
  • Max: £792,500

Letting
  • Min: £0
  • Max: £0

NAEA ARLA RICS TDS Move With Us


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
6 0 11 0 40 0 38 0 3 0
Robin Burne Robin Burne
Manager
66 reviews

About Robin I was born and grew up in the home county of Buckinghamshire. After living and studying in Leicester for five years, moving to London and then eventually Exeter, I moved to Budleigh Salterton with my View full profile
Davina Kilner Davina Kilner
Negotiator
55 reviews

About Davina I was born and grew up in Exeter until I left school. We then moved to the village of Ebford in East Devon. After leaving school I worked at Exeter Airport in Air Traffic Control. Initially as a Brief View full profile
Jacqui King Jacqui King
Negotiator
2 reviews

About Jacqui No description set View full profile
Denise Goulbourn Denise Goulbourn
2 reviews

About Denise No description set View full profile

Job vacancies

Please see a list of jobs available

Fees

Bradleys is pleased to offer a tailor made fee package for clients. The package can include conveyancing on the sale of the property. Please call us for a Free Market Appraisal where our packages can be discussed in more detail.
Last updated at 2:46 PM 05/01/2016 by allAgents

Complaints Procedure

strong>1. Bradleys is a Member of The Property Ombudsman's Scheme and aims to provide the highest standards of service to all our Customers. To ensure that your interests are safeguarded, an Internal Complaints Procedure has been implemented. This provides for the matter to be dealt with internally by the Office Manager or the Department Head. In the event that we are not able to deal with the matter to our mutual satisfaction after following our Internal Complaints Procedure you may refer your complaint in writing to the Property Ombudsman.



2. If you believe you have a complaint, please write in the first instance to the Office Manager or the Department Head at the address of the relevant office.



3. Your complaint will be acknowledged within 3 working days, investigated thoroughly in accordance with the established in-house Procedures, and a reply sent to you within 21 working days of receipt of your letter.



4. If you are not satisfied with the outcome of the initial investigation, you are provided with a further opportunity to have the complaint reviewed by our Managing Director at the address given below:




Mr Francis Marshall FNAEA

Bradleys Group Head Office

7 Stevenstone Road

Exmouth

Devon

EX8 2EP

Last updated at 2:46 PM 05/01/2016 by allAgents

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