• Charlotte Rickard
    Charlotte Rickard
  • Didi Lilova
    Didi Lilova
  • Sandie Fardell
    Sandie Fardell
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    Alison Wright
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    Caroline Lewis
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    David Lewis
No description for branch.
Bradleys Estate Agents

Online 7 Stevenstone Road Exmouth
Devon
EX8 2EP

01395 202202
May 24,2017
Minithumbup
Didi Lilova
By:
May 24,2017
0 people found
this helpful
I have nothing but good words to say about Didi. She has been so helpful throughout our buying process. it wasn't the most straight forward of situations and Didi listened to all our concerns and fears (which i'm sure she has heard plenty of times but made us feel individual and not just another person at the end of the phone) Didi kept us well informed with updates so I didn't have to keep phoning to find out what was happening. She guided us through and without her I think we may have given up...
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Was this helpful? Yes
May 22,2017
Minithumbup
David Lewis
Caroline Lewis
By:
May 22,2017
0 people found
this helpful
This is the 3rd time I have used David Lewis for mortgage advice and also setting up income protection, and life assurance. David and Caroline are lovely people, so friendly and very helpful, David's knowledge and experience puts myself and my wife at ease when choosing the right product for ourselves. I can't recommend them enough to anybody. Thanks guys....
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Comment on agent fees
Good
Was this helpful? Yes
May 20,2017
Minithumbup
By:
May 20,2017
0 people found
this helpful
It was a pleasure dealing with Didi during our recent sale. She is articulate and professional in a very friendly way. I only wish she had been there for us from the start. She took over and led us to a satisfactory sale which we are very grateful for. A member of staff to be treasured !...
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Was this helpful? Yes
May 10,2017
Minithumbup
Didi Lilova
By:
May 10,2017
0 people found
this helpful
It has been amazing having Didi look after us. She is such a friendly and positive person always on hand to help. We received regular progress reports and if we needed to make contact her response was immediate. It's a stressful process which was eased by having someone like Didi just a call away. I really cannot fault her professionalism, friendliness and understanding of the complexities on buying and selling a property....
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Comment on agent fees
Good fees for an excellent service
Was this helpful? Yes
May 08,2017
Minithumbup
By:
May 08,2017
0 people found
this helpful
I recently bought a property through Bradleys online auctions. The process included some major complications that created a lot of extra work for Bradleys staff. I was met with such friendly helpfulness and integrity. I'm still a bit amazed how quickly and helpfully they worked through the difficulties. I can't thank the team enough. I would recommend them unreservedly. Their customer service is absolutely top notch. Thanks guys! I was buying for a very important project and you saved the pro...
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Comment on agent fees
Auction fees are not cheap, and I have nothing to compare Bradleys with. All I can say is that when I add the fees to the final bid price, I still paid a price that our interior designer called 'a steel'.
Was this helpful? Yes
May 04,2017
Minithumbup
Sandie Fardell
Didi Lilova
By:
May 04,2017
0 people found
this helpful
I have been very pleased with the service received the whole process of renting out our property from a long distance location has been very straight forward with Bradley's. they have found us new tenants who are moving in all in a month. Would highly recommend there professionalism and customer care....
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Comment on agent fees
Good
Was this helpful? Yes
Apr 21,2017
Minithumbup
Sandie Fardell
By:
Apr 21,2017
0 people found
this helpful
our initial phone meeting led to a well organised itinerary of viewings of suitable properties which led very quickly to our first investment with bradley's i found sandie to be always available and approachable and was a excellent inbetweener for all our conveyancing i have no hesitation to recommend her and her company and will certainly be in touch again...
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Comment on agent fees
appropriate for the service provided
Was this helpful? Yes
Apr 21,2017
Minithumbup
By:
Apr 21,2017
0 people found
this helpful
David Lewis was recommended to me by a friend several years ago and I have used him 3 times now in regard to both mortgage advice and financial protection. I cannot rate his guidance highly enough and will definitely approach him in the future should the need arise....
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Apr 15,2017
Minithumbup
David Lewis
Caroline Lewis
By:
Apr 15,2017
0 people found
this helpful
We have used David and Caroline for mortgage advice when buying out first home and every remortgage since and they have both been fantastic....
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Apr 15,2017
Minithumbup
David Lewis
Caroline Lewis
By:
Apr 15,2017
0 people found
this helpful
Recommended to me by a friend, we used Dave's services when purchasing our family home. His wealth of knowledge and ability to break down and explain all aspects of mortgages really is incomparable and not only why he was recommended to me but also why I recommend him to anyone I know who's looking to buy a house or remortgage. I can't fault the service offered....
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Apr 13,2017
Minithumbup
Sandie Fardell
By:
Apr 13,2017
0 people found
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An absolute pleasure to deal with. I would highly recommend to any investors looking to buy Buy-To-Let properties....
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Comment on agent fees
Good
Was this helpful? Yes
Mar 28,2017
Minithumbup
Didi Lilova
By:
Mar 28,2017
0 people found
this helpful
Didi was very supportive and knowledgable throughout the whole process. Having one person to contact who liaised with every one made it very easy and no stress....
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Comment on agent fees
I was the purchaser so no fees
Was this helpful? Yes
Mar 22,2017
Minithumbup
Didi Lilova
By:
Mar 22,2017
0 people found
this helpful
Didi's customer service is second to none. She frequently goes over and above expectations, including contacting others in the chain and the results speak for themselves. Didi is very easy to speak with and her knowledge and attention to detail are both excellent....
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Comment on agent fees
n/a
Was this helpful? Yes
Mar 14,2017
Minithumbup
Didi Lilova
By:
Mar 14,2017
0 people found
this helpful
Didi was extremely helpful from the first moment we spoke. She was fantastic at offering her guidance and making the stressful process and easy one. There were some up and downs, but Didi was always available at the other end of the phone and really did a great job. I would really recommend speaking with Didi as she's very knowledgeable and easy to work with....
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Comment on agent fees
N/A
Was this helpful? Yes
Feb 28,2017
Minithumbup
Didi Lilova
By:
Feb 28,2017
0 people found
this helpful
We are first time buyers and the prospect of purchasing our first house was really daunting. Bradley's (Didi) were extremely and helpful and informative throughout and made the process much easier. Would highly recommend....
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Feb 24,2017
Minithumbup
Sandie Fardell
By:
Feb 24,2017
0 people found
this helpful
Sandie was our contact for an online auction on an investment property in Plymouth. WE struggled at first to obtain the various documents online, not Bradleys fault it was our systems! However, Sandie very quickly came to the rescue and sorted out the problem. Throughout the various stages, visits, bids, completion we found Sandie to totally professional and without fault, an excellent service, it made the process extremely simple....
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Comment on agent fees
I have to admit the fees are an issue and seem high compared to other forms of 'sales'. A 6% fee on a £100K property can make you think twice!
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Jan 12,2017
Minithumbup
Charlotte Rickard
By:
Jan 12,2017
0 people found
this helpful
I found Charlotte from Bradley s fantastic all the way through selling my property she was helpful and efficient and very friendly and easy to talk to. She kept me informed on any progress made throughout. Her enthusiasm and professionalism was very much appreciated...
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Comment on agent fees
I felt that I had value for money
Was this helpful? Yes
Jan 12,2017
Minithumbup
Charlotte Rickard
By:
Jan 12,2017
0 people found
this helpful
Our purchase turned out to be very prolonged and frustrating due to legal complications, and Charlotte was excellent in keeping us up to date and chivvying the other side's solicitors until we eventually exchanged contracts. Her perseverance and encouragement made all the difference....
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Comment on agent fees
N/A
Was this helpful? Yes
Dec 13,2016
Minithumbup
Didi Lilova
By:
Dec 13,2016
0 people found
this helpful
We have just sold our house with Bradleys. Didi has been excellent throughout the whole process. She has been a joy to speak to and above all has kept us informed at every stage, followed up promptly on any queries and chased where needed. We have known exactly what is happening at all stages thanks to Didi....
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Comment on agent fees
Standard
Was this helpful? Yes
Dec 13,2016
Minithumbup
Charlotte Rickard
By:
Dec 13,2016
0 people found
this helpful
Charlotte was both friendly and professional from our first telephone call; to the point of exchange of contracts. We 'enjoyed' some uneasy moments whilst selling our property, but was always made to feel at ease by Charlotte through her calming and informative approach. I would highly recommend her as a selling agent....
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Comment on agent fees
Competitive
Was this helpful? Yes
Dec 10,2016
Minithumbup
Charlotte Rickard
By:
Dec 10,2016
0 people found
this helpful
A fantastic service from a very friendly and helpful Charlotte. Nothing was to much trouble and she kept us informed of our sale. Also helping chase our sellers solicitors to enable exchange of contracts. First class service from start to finish. Would highly recommend Bradley's, worth very penny....
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Comment on agent fees
Good
Was this helpful? Yes
Dec 06,2016
Minithumbup
Didi Lilova
By:
Dec 06,2016
0 people found
this helpful
Buying a house from Bradleys and with Didi as my contact person has been an absolute pleasure. From day one she kept in close contact, always replieng to my enquiries within an hour (mostly within 10 minutes) and taking excellent care of any concerns I had. I felt very supported and in good, professional hands. I wanted to complete quickly and Didi worked with me to make it happen as fast as it was possible. I would highly recommed Didi Lilova!...
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Comment on agent fees
Good value for money
Was this helpful? Yes
Dec 06,2016
Minithumbup
By:
Dec 06,2016
0 people found
this helpful
It was a cold and wintry morning -- a Saturday, naturally -- and our central heating was not working. We spoke to Anita, and she straight away arranged for someone to get in touch with us and visit later that day to diagnose the problem. She was friendly, efficient, and super speedy. Thank you!...
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Sep 14,2016
Minithumbup
Charlotte Rickard
By:
Sep 14,2016
0 people found
this helpful
I recently sold a house in the Helston area through Bradleys and the negotiating and sale was handled by Charlotte Rickard, who coincidentally was the first agent I spoke when I was initially looking for an agent to market the property with. There was a mere 37 days between the date of an offer being accepted and completion which was simply amazing. Charlotte was a first class agent, very reassuring to deal with and was excellent at keeping the process moving at a swift rate The quick sale was d...
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Comment on agent fees
Competitive.
Was this helpful? Yes
Jun 14,2016
Minithumbup
By:
Jun 14,2016
0 people found
this helpful
I have had shared several correspondences with Adele and I have found her to be helpful kind and thorough. She kept me informed of what was happening whilst dealing with my queries too which I love! Very much appreciated We even had a laugh together through our emails which is an added bonus. I feel comfortable dealing with Adele and feel she has my interest at heart From Tracey Williams...
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Comment on agent fees
Not applicable in my case
Was this helpful? Yes
Jun 13,2016
Minithumbup
Charlotte Rickard
By:
Jun 13,2016
0 people found
this helpful
During the purchase if our flat in Exmouth Charlotte has been on hand throughout the process, she has been efficient and very helpful. Charlotte has made sure that each stage of the purchase has been stress free and has been an excellent point of contact between us and the seller. She has ensured that time frames have been kept and kept us informed throughout the process. Thanks very much...
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Comment on agent fees
N/A as a purchaser
Was this helpful? Yes
Jun 03,2016
Minithumbup
Lisa Findel-Hawkins
By:
Jun 03,2016
1 people found
this helpful
I find Adele to be very good at communicating with myself and my tenant. she is always quick to let me know of the tenants concerns, and arranges to address these matters quickly and professionally.....
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Comment on agent fees
Good
Was this helpful? Yes
May 30,2016
Minithumbup
Charlotte Rickard
By:
May 30,2016
1 people found
this helpful
I recently bought a house in St Austell through Bradleys and the lady helping me was Charlotte Rickard. I have to say her help was above and beyond the call of duty, she chased everybody! That made a move in date finally come to fruition on the date she gave in the beginning. I had wanted it sooner of course but her experience of these things was true. Well done....
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Comment on agent fees
Since I was buying the seller paid the fee but I would choose Bradleys because of the service.
Was this helpful? Yes
May 26,2016
Minithumbup
By:
May 26,2016
0 people found
this helpful
We have dealt with Bradleys for a number of years as they let out many of our properties. To list the individuals who help to keep me informed about any concerns would be difficult, because without exception EVERY time I speak to anyone in any of the offices, they are always helpful, polite and willing to sort out any concerns I have. With over 30 properties being let out, it is especially reassuring to know that I can contact Bradleys, and speak to someone who will be willing to go the extra m...
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Comment on agent fees
Good
Was this helpful? Yes
May 10,2016
Minithumbup
By:
May 10,2016
1 people found
this helpful
Bradleys were very helpful with the process of my elderly Mum's recent move. They went out of their way to try to expedite a long'ish chain and were very forthcoming with information the solicitors didnt seem to think was important (!)...
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Comment on agent fees
Normal
Was this helpful? Yes
Areas covered
  • Somerset
  • Devon
  • Cornwall
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
90% customers were satisfied with fees 70% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £130,000
  • Max: £350,000

Letting
  • Min: £0
  • Max: £0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
4 0 3 0 8 0 15 0 6 0
Charlotte Rickard Charlotte Rickard
Bradleys Bespoke
13 reviews

About Charlotte I currently live in Exmouth and love exploring the South West and all it has to offer. The property market has interested me for a long time, especially since I bought my own house. I really enjoy wor View full profile
Didi Lilova Didi Lilova
Bradleys Bespoke
10 reviews

About Didi I truly enjoy communicating with my clients from the beginning of their journey, when they first start looking for the perfect property, through to the completion on their new home. It makes me happy View full profile
Sandie Fardell Sandie Fardell
Bradleys Bespoke
4 reviews

About Sandie I am eager to progress in customer services within Bradleys as an award winning company. Having previously owned a local salon and further developed within John Lewis customer services I firmly bel View full profile
Alison Wright - upload your photo Alison Wright
0 reviews

About Alison No description set View full profile
Caroline Lewis - upload your photo Caroline Lewis
3 reviews

About Caroline No description set View full profile
David Lewis - upload your photo David Lewis
3 reviews

About David No description set View full profile

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Fees

No fees set.
Last updated at 4:57 PM 07/01/2016 by Charlotte Rickard

Complaints Procedure

No procedure set.
Last updated at 4:57 PM 07/01/2016 by Charlotte Rickard

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