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    Carole Roberts
  • Jules Cain
    Jules Cain
  • Edward  Boyle
    Edward Boyle
  • Billie-Jo Kilmartin
    Billie-Jo Kilmartin
  • Paul Buck
    Paul Buck
Boydens provides a wide range of property services including: Residential Sales & Lettings, Superior Homes, Leasehold and Estate (Block) Management, Commercial Sales and Holiday Lets. Boydens is a business with great heritage – we are built on service and trust and always looking to the future. We’re delighted to have both loyal clients who have returned to us over many years to sell and rent property and brand new customers who experience what we have to offer in terms of our exceptional lo Read full description...cal knowledge.

121 High Street Kelvedon

01376 570335
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Properties for Sale
Properties to Rent

Mar 14,2017
Carole Roberts
By: 'ratboy'
Mar 14,2017
3 people found
this helpful
Absolutely awful. I could go into massive detail but I don't have the time to waste on a company like Boydens. Rats in the house.....complain to Boydens.................get chucked out. Pest controller report is attached as proof. NEVER HAVE ANY DEALINGS WITH BOYDENS. OR IF YOU DO - LIVE IN FEAR OF EVER COMPLAINING....
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Jun 02,2015
By: 'keith Butler'
Jun 02,2015
1 people found
this helpful
my son had rented a ground floor. On collecting the keys he was told by the agents that they had a problem with the letterbox and he should try it. He told them he could not access it and it has taken over 3 weeks to rectify. The door locked us in from the inside when we arrived and we had to climb out through the window. Reported to Boydens. Landlord said it must be my sons fault and lock had not been replaced. It is a town centre ground floor flat with no window locks. We queried this as you c...
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 50% accuracy of agent's valuations
Price range of properties reviewed
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Review statistics

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Carole Roberts Carole Roberts
Property Manager
1 reviews

About Carole ARLA Inv. Associate GPEACarole is responsible for all maintenance issues via our Kelvedon branch including routine inspections, check ins/outs and inventory updates. Carole aims to keep tenants happy View full profile
Jules Cain Jules Cain
Branch Manager
0 reviews

About Jules As Braintree and Kelvedon Branch Manager, Jules overseas the day to day running of the two Branches, carries out valuations, and leads from the front. He strives to deliver a service of excellence and View full profile
Edward  Boyle Edward Boyle
Assistant Branch Manager
0 reviews

About Edward Edward is Assistant Branch Manager for our Kelvedon Branch. An experienced professional, Edward's role is to drive forward the sales and lettings services offered by Boydens in Kelvedon and the s View full profile
Billie-Jo Kilmartin Billie-Jo Kilmartin
Lettings Coordinator
0 reviews

About Billie-Jo Associate of the Guild of Professional Estate AgentsBillie-Jo is an essential part in keeping our Kelvedon branch running smoothly and will be a familiar face to all those visiting us. Billie carries View full profile
Paul Buck Paul Buck
Head of Lettings
0 reviews

About Paul MARLA, MNAEA, Advanced Associate GPEAPaul is Head of Lettings for Boydens whose role involves the day to day management of the lettings team across all of our six branches. In addition Paul reviews ne View full profile

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Tenancy administration fee of £180.00 (which includes VAT) for the first applicant and then £160.00 (which includes VAT) for any additional applicant thereafter. Subject to referencing criteria a guarantor may be required. Should a guarantor be required a further fee of £85.00 (which includes VAT) per Guarantor application will apply. A further charge of £50.00 (which includes VAT) is charged per property for the preparation of the inventory and schedule of condition. All fees are to be taken before completion of the reference.

Sale fees: Terms to be individually discussed upon Market Appraisal.
Last updated at 4:22 PM 09/02/2018 by Louise Pemble

Complaints Procedure

Complaint Handling Procedure (CHP): A written statement is available at all offices but below is a copy:

As a regulated RICS (Royal Institution of Chartered Surveyors) firm, we have in place a CHP, which meets the regulatory requirements. Our CHP has two stages. Stage one of the CHP gives our firm the opportunity to review and consider your complaint in full. Our firm will try to resolve your complaint to your satisfaction. If you are not happy with our response, you will have the opportunity to take your complaint to stage two. Stage two gives you the client, the opportunity to have your complaint reviewed and considered by an independent redress provider, approved by RICS.

Please provide details of your complaint in writing. We ask that you put your complaint in writing to make sure that we have a full understanding of the reasons for your complaint. Please send your written complaint to:

Miss Cheryl Cox M.A.R.L.A., Office Manager, Boydens, Aston House, 57-59 Crouch Street, Colchester, Essex, CO3 3EY T: 01206 771210 E: cheryl.cox@boydens.co.uk

We will consider your complaint as quickly as possible, and will acknowledge receipt of your written complaint within 3 working days. We will send a formal written outcome of the complaint investigation within 15 working days of receipt of the complaint.
Last updated at 4:22 PM 09/02/2018 by Louise Pemble

Awards won by Boydens, Kelvedon CO5 9AA

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